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6.1. ERMUSR 08-10-2010Elk River ---- Municipal Utilities 13069 Orono Parkway • EO. Box 4.30 Elk River, MN 55330-0430 UTILITIES COMMISSION MEETING Phone: 763.441.2020 Fax: 763.441.8099 TO: FROM: Elk River Municipal Utilities Commission Troy Adams, P.E. -Director of Operations John Dietz, Chair Jerry Gumphrey, Vice Chair Daryl Thom son, Trustee MEETING DATE: AGENllA ITEM NUMBER: Au ust 10, 2010 6.1 _ SUBJECT: Staff Updates -Director of Operations DISCUSSION: Sherburne County Emergency Services and the Community Emergency Response Team have requested atour/demonstration at our power plant and some discussion on safety working around utilities during a natural disaster. This tour was held on Aug 4a' for a group of approximately 20 people. After the June 17`x' storms, F,KMU provided mutual aid assistance to Rochester for their tornado recovery efforts. Attached is a letter from the Mayor of Rochester thanking ERMU for our help. There are new rules for employees to take time off to vote. Previously, state legislation allowed employees to be absent from work without penalty during the morning of an election day to vote. In 2010, this has been changed to allow the employees to absent from work without penalty anytime during an election day to vote. See the attached League of Minnesota Cities memo. This November, American Public Power Association (APPA) has a Public Power Leadership Workshop in Portland, Oregon. I'm planning on attending this training. This is in substitution for the APPA Nation Conference held earlier this summer for which we had budgeted for 1 staff and 2 commissioners to attend. See the attached conference information. Fox your reading is the attached article from APPA, "City-owned utility in Lubbock, Texas, to absorb 24,000 retail customers from Xcel Energy". The article covers a recent case where a municipal utility acquired customers another utility. The take home message is that this municipal utility put them in a position to succeed through increased efficiency, local control, voluntary citizen board of directors and excellent customer service. Attached is an article from the Todd-Wadena Electric Cooperative Pine to Prairie News addressing costs has a quote from Great River Energy President and CEO David Saggau stating that GRE's rates will continue increase. For the most part, this would be common sense. But by discussing bad new often enough, customers can become desensitize and complacent. Continued focus and pressure on controlling costs can help ERMU remain competitive and provide safe reliable services at competitive prices. However, this is not enough. Pressure on our wholesale power supplier to control costs and pressure on our legislators to not unfairly burden public power customers is also important. _ll.L-.4NERICA CffY 9~ July 12, 2010 Mayor Ardell F. Brede 201 4th Street SE -Room 281 Roches[er. MN X5904-3782 Phone: (507)328-2700 Fax:(~07)328-2727 REC~iVrD 1UL ~ 32fiisl Stephanie Klinzing, Mayor Lori Johnson, Administrator City of Elk River 13065 Orono Pkway NW EIk River MN 55330-5600 Stephanie and Lori: 4:.~..~ Y I am writing to express the City of Rochester's sincere thanks to your city and Elk River Public Utilities for sending two linemen to assist us after the tornado that hit Rochester the night of June 17~". Thanks also to Troy Adams, ERU General Manager and Mark Fuchs, Line Superintendent. Others responding to our request for assistance came from Austin and Owatonna. While our crews from Rochester Public Utilities worked non-stop the assistance you provided helped our residents get power restored much more quickly and safely. We are grateful for your help and being a "good" neighbor. Sincerely, Ardell F. Brede, Mayor City of Rochester New Rules for Employee Time Off to Vote Page 1 of l ~~ ~~nt~u L ,., ,rv11~~ ~~ r tior,~ ('l lltti New Rules for Employee Time Off to Vote A new law expands time off provision from morning only to all day. (Published Jul 21, 2010) The 2010 Legislature expanded the oppoRunlty for employees to be absent from work without penalty to vote. Legislators deleted the provision that had previously allowed such absences only in the morning of Election Day. The new law became effective on April 2, and will be in force for the 2010 state primary on Aug. 10 and for the general election on Nov. 2. Every employee who is eligible to vote has the right to be absent without penalty or loss of salary or wages. The actual new language provides [hat employees have the right to be absent from work "for the time necessary to appear at the employee's polling place, cast a ballot, and return [o work on the day of that election." According to Minnesota Statutes, seCtlOn 2O4C.O4 (Link to https rrwww.revisor mn.gov/sta(u(esOid=204C 04J , employers or others may not either directly or indirectly refuse or otherwise interfere with an employee's right to take the time to vote on Election Day. Violations of the statute are subject to penalty as a misdemeanor. Election polling places are scheduled to open at 7 a.m. and close at 8 p.m. for voting on Aug. 10 and Nov. 2. Read the current issue of the Cities Bulletin (c;nk (o rv(puwww lmen.8rpagenrc;ras-aarrenn-newtle(ear/spy Your LMC Resource Contact Ann Higgins IGR Representative (651)281-1257 or(800)925-1122 ahlgglnS~a ImC.Org (Link to: mailm: ahiggins@lmc.org) Copyright ®2010 League of Minnesota Cities, 145 University Ave. W, Saint Paul, MN 55103-20641 Phone: (651) 281-12001 Toll-Free: (800) 925-I l22 htip://www.lmc.org/page/1/election-timeoffjsp 7/21/2010 _~~ ~ American ® Public Power ~ Association November 3-5, 2010 ~ Portland, Oregon -. r ., *i ~ '~ ~` C .~ ~~. 3 ... ~~~~~~~ .,:~~~ ~~~~~~ ,~r~~ ;,~ ~~ __. `~Ved~esc~a~'9 ~®~e~a~e~ 8-8:30 a.m. Registration and Coffee 8:30-8:45 a.m. Welcome and Introductions Jeff Tarhert Senior lice President APPA Washington, D. C. 8:45-10:15 a.m. What CEOs and Senior Managers Do: Leadership in a Time of Change Utility CEOs and managers wear many hats and must juggle many issues: from power supply, to human resources, to meeting customer needs, to working in the political and en- vironmental arenas. This session will examine what it takes to be an effective utility senior manager including: setting or- ganizational direction, defining appropriate roles and respon- sibilities, directing and motivating staff, and working with the utility's governing body. Lonnie Carter President and CEO Santee Cooper MoncksCorner, S. C. 10:15-10:30 a.m. Break Who Should Participate General managers and CEOs (particulary those new to their jobs) Senior managers and those on track far executive leadership positions and any others who are interested in the issues and processes that face utility chief exec- utives and general managers. What You'll Learn This workshop focuses on the changes and challenges facing public power today; and the skills, knowledge and techniques leaders need to guide their organiza- tionsand governing bodies through the evolutionary years ahead. ii r , ~- - - 10:30 a.m.-Noon Understanding the Ohanging Business Environment: Our Industry's Outlook for the Next Five Years Setting the strategic direction for your utility requires an un- derstanding of the external forces that affect the electric util- ity industry, including national energy policies, competitor strategies, customer expectations, new technology, environ- mental challenges and more. Examine the significant issues facing public power, including power supply, climate change regulation, wholesale markets, energy efficiency, renewable resources, smart grid and other trends. Marc Gerken President and CEO American Municipal Power, lnc. Columbus, Ohio Noon-1:30 p.m. Lunch (on your own) 1:30-4:30 p.m. Financial Management: Operational and Strategic Financial Issues for Management A key area of executive responsibility is the financial health and performance of the organization. Examine the financial and operational information and other data senior executives need to determine how the organization is performing, po- tential areas of enterprise risk, tools for longer-term financial planning, and the metrics used to evaluate the financial con- dition of the utility and to convey this information to policy- makers and stakeholders. Mark Beauchamp President Utility Financial Solutions Holland, Mich. ~'~1,~~°sday, N~~e~be~ ~ 8:30 a.m.-Noon Strategic Leadership (Part 1): Planning Tools to Set Organizational Direction Athoughtfully-developed strategic plan is a primary leader- ship tool for utility executives. Successful implementation of the plan requires buy-in by appropriate stakeholders. This session will focus on: ^ Developing an effective strategic planning process ^ Building understanding and commitment to the strategy ^ Implementing the plan and monitoring its progress ^ Identifying benchmarks and self-assessment tools for management ^ Aligning organizational measurement and control systems with the strategy ^ Using tools to support strategic focus and decision-making within the organization. Bryan Singletary President Practical Energies, Inc. Tampa, Fla. Noon-1:30 p.m. Lunch (on your own) 1:30~i:30 p.m. Strategic Leadership (Part 2): Obtaining Buy-in from the Board and Staff and Steps for Effective Implementation and Monitoring Arguably the most important relationship for the senior exec- utive or CEO is working effectively with the utility governing body. This begins with agreement on a common direction and goals for the organization. This session will examine: ^ A case study describing how to develop the strategic direction of the utility, with board and staff involvement, and arriving at agreed-upon values, goals and objectives ^ Examples of plan components, such as: power supply (integrated resource plan); energy efficiency and conservation; financial planning; and work force planning ^ A system for qualitative and quantitative measures of progress and performance ^ And, ultimately, getting the community to accept the strategic plan and using the plan to convey the value of the utility to all stakeholders Bill Gaines Cliff Lewis DirectodCEp Partner Tacoma Public Utilities Traversa Consulting Tacoma, Wash. San Francisco, Calif. Friday, November 5 8:30 a.m.-Noon Developing Your Most Effective Leadership Style Learn about the critical leadership and people management skills that CEOs and senior managers must use to focus staff on organizational priorities. Learn how to help your staff achieve their highest performance. The instructor will discuss styles and competencies of successful leaders and how they are applied to motivate individuals and move the organization forward. Gordon Maner Program Manager, Local Government Programs Carl trnson Institute of Govemment University of Georgia Athens, Ga. Noon Workshop Adjourns City-owned utility in Lubbock, Texas, to absorb 24,000 retail customers from Xcel Energy Page 1 of 2 City-owned utility in Lubbock, Texas, to absorb 24,000 retail customers from Xcel Energy For nearly a century, two electric utilities have strung power lines side by side and have fought over the right to sell electricity to the people and businesses of Lubbock, a city in northwestern Texas with a population of 225,000. Since the eazly 1900s, the privately owned Xcel Energy and its predecessors have had one set of poles and wires running down one side of the street, while the city-owned Lubbock Power and Light has had a second set along the other side of the street. Occasionally, over the yeazs, the two utilities have sparred, threatening to buy each other out, and more often than not, it was the private utility threatening to acquire the municipal one. Now, in this tale of two utilities, it looks as though the municipal utility is emerging as the victor. Late last year, after more than a yeaz of talks, the investor-owned utility agreed to turn over its retail customers in Lubbock to the municipal utility. Lubbock Power and Light will pay Xcel Energy $87 million to buy the private utility's distribution system within the city limits. LP&L said it will gain about 24,000 new customers. The municipal utility plans to issue revenue bonds to finance the buyout. LP&L cleazed another hurdle July 30 when the Public Utility Commission of Texas approved the proposed sale. Lubbock is still awaiting approval from the New Mexico Public Regulation Commission; that decision is expected by the end of September. The sale, announced in November 2009, is scheduled to close in late October. Lubbock Mayor Tom Martin, who led the negotiations, said the deal makes sense. "It's natural for LP&L to pick up the Xcel retail electric service, since the city of Lubbock already provides utility service to all the properties in Lubbock," he said. The municipal utility currently has approximately 76,000 customers, so adding the Xcel customers will bring the total to 100,000, Martin said. "This represents the lazgest transfer of electricity customers to a municipal utility in recent history," said APPA President and CEO Mazk Crisson. "The city of Lubbock should be proud, as this move reflects the strong confidence the community has in Lubbock Power & Light's current operation and the value public power brings to Lubbock residents." Mayor Martin said there have been two sets of power lines running down every street and alley in Lubbock since 1916, when residents approved bonds to build their own electric system. A private electric company already had built a distribution system in the city, but the people were not happy because the company shut down the power at 5 p.m. every day, he said. So the city built a competing system in Lubbock, which covered one squaze mile, he said. Today, the city covers 140 squaze miles. In some areas of the city, there are three utilities competing for business: Xcel Energy, Lubbock Power and Light, and the South Plains Electric Cooperative. (The rural electric co-op continues to serve customers in areas that were designated as the co-op's service territory many yeazs ago, when those areas were rural.) "Down every alley run two sets of lines, with gobs of transformers," Martin said. "It is a rat's nest of lines." The city has been planning to renovate its downtown, and wanted to put the lines underground, but it does not make sense to put two sets of lines underground, he said. http://www.naylometwork.com/app-ppd/articles/print-V2.asp?aid=122627 8/2/2010 ___ _. City-owned utility in Lubbock, Texas, to absorb 24,000 retail customers from Xcel Energy Page 2 of 2 In years past, Lubbock Power and Light had about half the city's electricity customers, but in recent yeazs, thanks to good management, the municipal utility has enlarged its share, Martin said. "Slowly but steadily, the customer mix changed, until we had 75% of the business," he said. Xcel, left with only 25% of the customers, found it had become very costly to maintain its lines, he said. By the late spring of 2008, Xcel executives "were ready to exit," Martin told Public Power Daily. Negotiations began in June that year, and ended in August 2009. A deal was announced last November, and the transfer should happen by this November, he said. Xcel Energy, which does business in Texas as Southwestern Public Service Co., will continue to supply wholesale power to Lubbock. "We think municipal electric systems make a lot of sense for the consumer," Martin said. For the last six years, Lubbock P&L's residential rates have been among the lowest in the state of Texas, said Chris Sims, public information officer for LP&L. In 2010, excluding franchise fees and taxes, the municipal utility's residential rate for 1,000 kWh has averaged $83.21 per month, he said. LP&L CEO Dr. Gary Zheng credits the ufility's success to its increases in efficiency, local control, voluntary citizen boazd of directors and excellent customer service as the primary reasons for LP&L's success. Some residents voiced opposition to the buyout, worried that their rates might go up as a result, Sims said. "No one likes the term 'monopoly,' he said. But LP&L has published information about its rates on its website, and this has helped calm feazs, Sims said. The city-owned utility said it will finance the purchase of Xcel Energy's power poles, lines and substations with electric revenue bonds, allowing its electric rates to remain among the lowest in the state. "We want all our customers to know that your electric rates will not increase as a result of this new relationship," W.R. Collier, chairman of the LP&L Electric Utility Boazd, said last November, after the city reached the agreement to take over service to the Xcel customers. "Our community is very proud" of having its own municipal utility, said Martin. Municipal electric utilities might make even more sense in the future than they have in the past, the mayor added. "I've heard many investor-owned utility executives saying they want to re-orient," get out of the retail electricity business, and focus more on production and transmission, he said. -JEANNINE ANDERSON http://www.naylometwork.com/app-ppd/articles/print-V2.asp?aid=122627 8/2/2010 __ __ __ _ _ Addressing costs: "Nothing is more important" Energy is changing in America. Future economic Great River Energy President and CEO growth will require additional sources of electric David Saggau, speaking at the Great power and this new power will be the most expensive River Energy annual meeting last month: ever built. America is facing an energy crises: in the midst of a struggling economy, our country needs to invest in expensive new generation and, at the same time, address climate change. These factors will drive up costs significantly. Electric bills will increase as a result of expected federal action to address climate change. "We are focused on addressing costs -nothing is more important to us right noru than working to keep rates as affordable as possible for our members," said Saggau. "However, our rate is going to continue to increase -due to costs we have little control over -and we do our members no favor by pretending otherwise." _~ ~~_ 6~ ~- Our Energy, Our Future A Dialogue With America Cooperatives' commitment Government's responsibilities Cooperatives are doing our part. As member- In taking on the challenge of addressing climate owned, not-for-profit organizations, we will: change, government must: • Educate our members and elected officials about affordability, reliability and energy policy. • Work to manage costs and ensure reliability. • Help our members save money and energy with efficiency and conservation. • Work with government to develop technology needed to meet climate change goals. Work with electric cooperatives to develop least- cost solutions. Be honest with consumers about the costs and who will pay-no back-door taxes or hidden agendas. Invest in technology necessary to meet climate change goals. For additional information, please visit ourenergymn.coop. www.toddwadena.coop July zoo9 Elk River -== Municipal Utilities 13069 Orono Parkway • P.O. Box 430 Elk River, MN 55330.0430 UTILITIES COMMISSION MEETING Phone: 763.441.2020 Fax: 763.44 L8099 TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski -Finance Director/Office John Dietz, Chair Manager Jerry Gumphrey, Vice Chair D 1 Thom son, Trustee I MEETING DATE: AGENDA ITEM NUMBER: Au ust 10, 2010 6.1 ~' SUBJECT: Staff U dates -Finance Director/Office Mana er DISCUSSION: Last month I was asked if we had received customer complaints about the fees for utilizing the credit cards and to keep the commission apprised of any such complaints. There have been three complaints noted and these have been received from disconnect customers stating that this is their only option and they already have to pay a $50 disconnect fee and they may incur two $4.95 charges because they have to make more than one payment if the balance is over $300. I have also received feedback from staff that many customers inquiring about credit card payments have opted for other payment options when learning of the $4.95 fee, but I do not have an actual count of those customers. One staff member kept a tally on one day and noted that five calls were taken where customers inquired about credit cards, learned of the fee, and opted for alternative payment methods. I personally spoke with a customer (at their request) regarding the fee, and they commented that it is great to be able to pay by credit card but the convenience is not so great as to warrant paying $4.95. He stated that ERMU has to have some benefit in receiving payments sooner, guaranteed payment, and ease of processing. He stated some customers not using credit cards may argue they don't want to subsidize the processing cost to those that do pay by credit card, but taxes do the same thing (if you don't have children in the schools, for example.) Just as a "heads up", in the near future, we will be able to process sales of security systems via credit cards. This would be different than utility bill payments due to the range of prices of systems ($475 to $2,500.) A flat fee to cover the range isn't possible and so we would have to process the credit cards based on a percentage fee of the sale. This cannot be passed on to the customers and so must be absorbed. The security systems can easily be priced to absorb this if the current margins don't support it. Elk Riv Municipal Utilities 13069 Orono Parkway • P.O. Box 430 Elk River, MN 55330-0430 UTILITIES COMMISSION MEETING Phone: 763.441.2020 Fax: 763.441.8099 TO: FROM: Elk River Municipal Utilities Commission David Berg -Water Superintendent John Dietz, Chair Jerry Gumphrey, Vice Chair Da 1 Thom son, Trustee j MEETING DATE: AGENDA ITEM NUMBER: ~ Au ust 10, 2010 SUBJECT: STAFF UPDATES Grav Water U date Tim Steinbeck, GRE Manager said they are interested in learning more about using gray water and would be able to cover around $2,000.00 to aid the process. The amount they are able to provide will not suffice the project. We will continue to talk to see if there are other options with open communication, but the gray water project will likely not work at this time. ~/ er -== Elk Riv Municipal Utilities 13069 Orono Parkway • P.O. Box 430 Elk River, MN 55330-0430 UTILITIES COMMISSION MEETING P6one:763.441.2020 Fax: 763.441.8099 TO: FROM: Elk River Municipal Utilities Commission David Berg -Water Superintendent i John Dietz, Chair ~ Jerry Gumphrey, Vice Chair Dar 1 Thom son, Trustee I MEETING DATE: AGENDA ITEM NUMBER: Au ust 10, 2010 SUBJECT: STAFF UPDATES S rint Contract Update /i er -'~ As of August 3, 2010, the Sprint Contracts have been signed for the three antenna rental agreements. The construction will commence at the end of August 2010, which should be completed by September 2010. Elk River ---- Municipal Utilities 13069 Orono Parkway • P.O. Box 430 Elk River, MN 55330-0430 UTILITIES COMMISSION MEETING Phone: 763.441.2020 Fax: 763.441.8099 TO: FROM: Elk River Municipal Utilities Commission Mark Fuchs John Dietz, Chair Line Superintendent Jerry Gumphrey, Vice Chair Daz 1 Thom son, Trustee MEETING DATE: AGENDA ITEM NUMBER: Au ust 1Q 2010 6.1 SUBJECT: Staff U dates Discussion: • We had some storm damage on Saturday July 17`n; three feeders were out of power because of trees that had blown over. We also had some single phase overhead taps that were out of power, one north of County Road 33 east of Hwy 169 and one on County Road 13 and 20151 Avenue. There was also other smaller wind and lightening related problems. • A radial feed underground primazy tap went bad at 21884 Hwy 169. • Four three phase fiberglass j-boxes were repainted, there were problems with the fiberglass lids on some of the older models. • Changed out the controller for the recloser on feeder 64 after it did not operate correctly during the storm on July 17`n • There was a bad underground primary tap at 420 3`d St. installing a loop for this apartment building. • Continued working on Engers Addition rebuild. • Continued working on Area 22 rebuild. • Continued working on 151 and 2nd Street rebuilds. • Received four new electric service applications. We aze working on replacing and Elk River Municipal Utilities 13069 Orono Parkway • PO. Box 430 Elk River, MN 55330-0430 UTILITIES COMMISSION MEETING Phone: 763.441.2020 Fax: 763.441.8099 TO: FROM: Elk River Municipal Utilities Commission Wade Lovelette. -Superintendent of Technical John Dietz, Chair Services Jerry Gumphrey, Vice Chair Daz 1 Thom son, Trustee MEETING DATE: AGENDA ITEM NUMBER: Au ust 10, 2010 6.1 SUBJECT: Staff U dates - Su erintendent of Technical Services DISCUSSION: The following is a summary of projects and/or updates over the past several weeks: 'This month the Locating Department had a total of 2621ocate tickets. Eight of those tickets were "appointments required", fifteen were "updated" tickets and three were "emergency" locates. Jeff has been extremely busy locating our underground lines for M&P Utilities as they aze installing over eight miles of underground cable in the northern part of our service territory. The Metering Department continues with weekly and monthly substation checks and doing the monthly power bill. The meter change-out program is still continuing as time permits. During this process they have helped the Water Department by changing 43 water meters last month while they were changing the electric meters. The Security Systems Departrnent had a total of 67 phone contacts, eight personal visits, eight systems quoted, six sales made, ten installs completed and twenty service calls for the month of July. Power Plant staff has performed the monthly run of the generators. We aze waiting for a cylinder head to be repaired on engine #1. ~~ ~~.~o~.~e~~~Q August 5, 2010 Elk River Municipal Utilities 13069 Orono Pkwy NW Elk River, MN 55330 Dear Troy Adams On behalf of the Elk River Police Department and the residents we serve, please accept our upmost appreciation for your generous donation of all of the Night-tiles and utility staff time that you provided. Our Night to Unite would not be possible without the giving spirit of so many like yourselves. This year's event served over 3,400 people at 37 different neighborhood and community gatherings throughout the city which made this a remarkable evening. Please know that your willingness to support this yearly event plays a big part in keeping Elk River residents and businesses safe. We could not do any of this without your support. Thanks for all that you do. With deepest appreciation, Jeftke~A. Beahen, Chief of Police JAB/kjt