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6. HRSR 04-04-2011REQUEST FOR ACTION TO ITEM NUMBER Housin & Redevelo ment Authori 6 - AGENDA SECTION MEETING DATE PREPARED BY Apri14, 2011 Catherine Mehelich, Director of Economic Develo ment ITEM DESCRIPTION REVIEWED By Consider TIF 16 Fund Request -Elk River Pizza Ranch REVIEWED BY ACTION REQUESTED Consider TIF 16 Fund Request from Applicant Robert McDonald, Elk River Pizza Ranch. If approved, a Development Agreement will be formalized between the developer and HRA to describe the project and specify the assistance to be provided and conditions, including job and wage goals. If the amount and structure of the assistance meets statutory business subsidy thresholds, the City Council may be required to approve the agreement. BACKGROUND/DISCUSSION In June 2010 the HRA and City Council amended the HRA's TIF District No. 16 (King & Main) and adopted a Spending Plan, under new legislation that allowed the temporary utilization of existing TIF revenues in order to stimulate construction or substantial rehabilitation of private development and stimulate job creation. The attached Spending Plan adopted by the City Council identifies the statutory requirements as well as the City's criteria for use of the funds. Proposed Project Investment and Funding Request The Spending Plan authorizes the HRA to consider funding requests to assist the new construction or substantial rehabilitation for the following desired uses: 1) outpatient medical clinics; 2) Class I restaurants; 3) green manufacturing or other renewable energy facilities, and 4) general light industrial or manufacturing. Staff recently received a request for funds from Elk River Pizza Ranch which is proposing acquisition and rehabilitation of the former Movie Gallery building located 19141 Freeport St. NW, Elk River. The proposed project is considered a Class I restaurant in which food is served to the customer at a table. Total estimated investment in the proposed project is $1,590,850. Proposed construction costs are estimated at $559,150. The applicant has requested HRA funds in the amount of $90,000 to be provided as a grant to pay for $72,000 WAC/SAC and purchase of adjacent land necessary for parking. Proposed Tob Creation The Spending Plan requires the assistance is subject to the "Business Subsidy Law" and that the recipient create or retain at least 1 full-time equivalent job (including construction jobs) for every $25,000 of assistance provided. The applicant is proposing to create 4 full time jobs ($25,000-$70,000 salary) in addition to approximately 70 part-time jobs at wages $7-$11 /hr. C:\Usexs\cmehelich\Desktop\4.4.11 HRA TIF16 Action Requested.doc Proposed Timeline The Spending Plan requires that construction ox substantial rehabilitation must commence before July 1, 2011 and would not have commenced by such date without the assistance. Following HRA action on the funding request, the applicant proposes to proceed with purchase agreement, construction plans and Planning and Council approvals for construction to start end of May 2011 and a project opening Fall 2011. The applicant has submitted a letter from its lender indicating approved financing fox up to a $1,500,000 project. The applicant's proposed project cost is in the amount of $1,590,850. FINANCIAL IMPACT The TIF 16 Fund has a current cash balance of $43,994 and is expected to receive $60,503 in tax revenues generated from the TIF 16 King & Main project by the end of 2011. RECOMMENDATION The request meets the minimum requirements as established by statute, the HRA and City Council in the attached Spending Plan. Staff recommends the HRA consider the following options regarding the request: • Approve the request - $90,000 grant to assist SAC/WAC and adjacent land costs. The City's finance advisor, Maxk Ruff at Ehlers & Associates has reviewed the application and advised that there appears to be sufficient cash flow to support a loan to the project rather than need for a grant. Authorize Staff to negotiate aloes-interest loan to the project tied to the actual SAC/WAC fees. This option would ensure the HRA would not be providing a "competitive advantage" to the restaurant as compared to recently assisted similar projects (e.g. Pompeii Pizza EDA Micro Loan of $75,000). In addition the Micro Loan program is not available to commercial businesses located outside the downtown, therefore the applicant is still receiving benefit that would otherwise not be available but for this TIF 16 Spending Plan. Deny the request if it does not meet the City's intentions for the funds. The HRA is not under obligation to approve any and/or all requests). Statutory deadline for commencement of construction and use of funds is June 30, 2011 unless otherwise extended this legislative session. If no requests axe approved prior to the deadline, the HRA would be required to use the TIF 16 funds to reimburse the HRA $39,671.78 balance due, decertify the TIF district, and distribute the balance and future taxes to the city, county and school district. ATTACHMENTS ^ City of Elk River Adopted Spending Plan for TIF District No. 16 ^ Proposal Request and Business Plan -Elk River Pizza Ranch, Robert McDonald Action Motion by Second by Vote Follow Up C:\Users\cmehelich\Desktop\4.4.11 HRA TIF16 Action Requested.doc • Extract of Minutes of Meeting of the City Council of the City of Elk River, Sherburne County, Minnesota Pursuant to due call and notice thereof, a regular meeting of the City Council of the CitST of Elk River, Minnesota, was duly held in the CitS~ Hall in the City of Elk River, on June 21, 2010, commencing at or after 6:30 P.M. The following members were present: Mayor Stephanie Rlinzing, Councilmembers Ni Zerwas, Jerry Gumphrey, Matt Westgaard, and Paul Motin and the following were absent: none . Member Motin introduced the following resolution and moved its adoption: RESOLUTION NO. 10- 32 RESOLUTION APPROVING A SPENDING PLAN FOR TAX INCREMENT FINANCING DISTRICT NO. 16 BE IT RESOLVED By the City Council (the "City Council") of the City of Elk River, Sherburne County, Minnesota (the "City") as follows: Section 1. Background; Findings. (a) On January 27, 1997, the Housing and Redevelopment Authority of the City of Elk River, Sherburne County, Minnesota (the "Authority") established Tax Increment Financing District No. 16 (a Redevelopment District) (the "TIF District") and adopted a tax increment financing plan therefor (the "TIF Plan"}. (b) Pursuant to the TIF Plan the Authority incurred certain costs in connection with the acquisition of land, removal of substandard structures and site preparation (the "Redevelopment Costs"). (c) On September 23, 2002 the Authority adopted resolution 02-02 to provide for repayment of an interfund loan used to finance the Redevelopment Costs (the "Interfund Loan Resolution"). (d) Subject to the approval of the City Council following a public hearing, the Authority has adopted a spending plan for the TIF District in accordance with Minnesota Statutes, Section . 469.176 Subd. 4m in substantially the form submitted to the City (the "Spending Plan") to utilize 369802v1JSB EL185-12 existing tam increment revenues from the TIF District in order to stimulate construction or rehabilitation of private development in a way that will also create or retain jobs. (e) The City has performed all actions required by law to be performed prior to the approval of the Spending Plan, including, but not limited to, causing notice of a public hearing to be published and holding a public hearing on the date hereof on the adoption of the Spending Plan. Section 2. Apt~roval of the Spendin,g_Plan. (a) The Spending Plan for the TIF District is hereby approved and adopted in substantially the form submitted to the City. (b) The Authority is hereby authorized to carry out the terms of the Spending Plan in such manner as it determines. The motion for the adoption of the foregoing resolution was duly seconded by Member Zerwas ,and upon vote being taken thereon, the following voted in favor thexeof: Mayor Rlinzin~ Councilmembers Zerwas, Gumphrey, Westgaard, and Motin and the following voted against: none whereupon said resolution was declared duly passed and adopted. a Passed and adopted by the City Council of the City of Elk River this 21St day of June, 2010. Steph nie Klinzing, M ATTEST:n .j , ~--••- Tina Allard, City Clerk C] 369802v1 JSB EL185-12 SPENDING PLAN FOR TAX INCREMENT FINANCING DISTRICT NO. 16 (A REDEVELOPMENT DISTRICT) ADOPTED BY HRA JUNE 7, 2010 CITY COUNCIL ADOPTION JUNE 21, 2010 369391v3 JSB EL185-12 r SPENDING PLAN FOR TAX INCREMENT FINANCING DISTRICT NO. 16 (A REDEVELOPMENT DISTRICT) I. PURPOSE The Housing and Redevelopment Authority of the City of Elk River, Minnesota (the "HRA") proposes to adopt a Spending Plan for Tax Increment Financing District No. 16 (a Redevelopment District) (the "TIF District") in accordance with Minnesota Statutes, Section 469.176 Subd. 4m. The purpose of the Spending Plan is to develop or redevelop sites, lands or areas within the City of Elk River, Minnesota (the "City") in conformance with the City's Comprehensive Plan by using available tax increments from the TIF District to provide improvements, loans, interest rate subsidies, or assistance in any form to private development consisting of the construction or substantial rehabilitation of buildings and ancillary facilities, which will create or retain jobs in this state. II. PLAN The HRA is authorized as follows: (a) To amend resolution 02-02 to defer payment of the interfund loan described therein. (b) To use available tax increments from the TIF District to provide improvements, loans, interest rate subsidies, or assistance in any form to private development consisting of the construction or substantial rehabilitation of buildings and ancillary facilities for (i) outpatient medical clinics, (ii) Class I restaurants, (iii) green manufacturing or other renewable energy facilities, and (iv) general light industrial or manufacturing. The construction or substantial rehabilitation of such facilities must commence before July 1, 2011 (unless otherwise authorized by law) and would not have commenced by such date without the assistance provided pursuant to this Spending Plan. (c) To amend the budget set forth in the Tax Increment Financing Plan for the TIF District as necessary to provide for the assistance authorized by this Spending Plan. (d) To take any other action necessary and authorized under Minnesota Statutes, Section 469.176 Subd. 4m in connection with the construction or substantial rehabilitation of facilities of the type described in Clause (b) above. The assistance provided pursuant to this Plan shall be subject to Minnesota Statutes, Sections 116J.993 to 116J.995 (the "Business Subsidy Law"), if applicable, and shall be subject to the requirement that the recipient create or retain at least 1 full time equivalent jobs (including construction jobs) for every $25,000 of assistance provided. 369391 v3 JSB EL185-12 City of Elk River Proposal -Jobs Stimulus Program 2011-Temporary TIF Fund. Elk River HRA. Sent via email3-30-2011 CMehelich@ci.elk-river.mn.us Applicant Information Robert G. McDonald - 9111 Andrie Ct NW, Ramsey, MN 55303 C:612-270-5073 RobMcDonaldUS @yahoo.com Denise A. McDonald - 9111 Andrie Ct NW, Ramsey, MN 55303 C:612-590-4632 McChicksMom @ yahoo.com Gerald H. McDonald - 9157 Kahl Ct NE, Otsego, MN 55362 C:512-864-5409 GerDarMcD@msn.com Proposal Information Proposal Name/Location: Elk River Pizza Ranch, 19141 Freeport St NW, Elk River, MN 55330 Project Construction Costs: $559,150 Start up, Building Purchase, FF&E & other Costs: $1,031,700 Total Projected Cost: $1,590,850 HRA Funds Requested: $90,000 Grant to be used to pay WAC/SAC & help with purchase of adjacent land on North side of property Proposal Summary Acquire an existing empty building in Elk River; remodel building to National Franchise standards. Acquire adjoining land to expand parking lot. Open A Pizza Ranch Franchise in Elk River -Fall of 2011. Business Plan Summary See attached Business Plan Summary -HRA assistance will contribute to the success of this business by providing the needed capital to keep the costs of this project at a level that will insure a viable business for the owners. Much time and effort has been put into demographics, supply/demand for restaurant spending, and projections by both the franchisee and the corporate office of Pizza Ranch. The conclusion being that, the project cannot exceed $1,500,000. If it does, Franchisee will locate to a different city that can support this type of a large investment. Site Identification - 19141 Freeport St NW, Elk River, MN 55330. PID# 755600410. Lot 2, Block 4, Elk Park Center. .81 acres. 1 building - 5962 Sq Feet. Zoned Commercial. Currently owned by Osborne Properties, Bloomington, MN. The site will be developed by Robert G. McDonald whom will hire a general contractor that has built other Pizza Ranches. It is the applicant's goal to have a purchase agreement signed by 4-10-11 for a price between $625,000 - $675,000. Currently assessed at $621,000. After completion assessed value....$1,000,000? Applicant is in negotiating the purchase of the adjoining greenspace (12,000 sq feet) in order to expand the parking lot. In addition, SAC/WAC charges have increased the projects cost. These two issues have put the project on a thin margin. This family style restaurant will bring traffic to the area. It will seat 220 guests and include a community room to be used for group functions, In addition, the Elk River Pizza Ranch will be an integral part of the community and part of the marketing plan is to hold fundraisers for various groups in Elk River. Job Creation and Retention Projected construction costs will be approximately $500,000. The store is projected to open in late summer. Two weeks prior to opening, all employees will be hired and start training. Pizza Ranch will create 4 full time jobs; General Manager, Assistant General Manager, Kitchen Manager, Guest Services Manager. There will be approximately 70 part time jobs created, most of who will average about 20 hours per week and about $7-$11/hr. Capacity The Pizza Ranch, an Iowa-based company, was founded in 1981 in the town of Hull, Iowa, (population 1804). At the beginning of 2011, Pizza Ranch had 156 restaurants in 9 states. Many of the stores are located in small towns with same store sales consistently exceeding national statistics. More recently, Pizza Ranch has expanded into larger markets and has consistently done very well in these communities. These stores have experienced significantly higher profitability. The Pizza Ranch has received many awards for its contribution to the pizza industry. The first award came in 1990. The Pizza Ranch was the Pizza Maker of the Month featuring Kelly Pendelton, the training officer, on the cover. The Pizza Ranch also received an award for the introduction of the 3D pizza that includes an appetizer, main course, and desert all in one. The most important awards are the most recent. In January of 2000, the Pizza Ranch was ranked among the top 15 food-related chains in America and it was listed in the August 2001 Pizza Today magazine for being #1 among the top 100 pizza chains in "Same Store Sales" with an increase of 61.8°Io for the five-year period of 1995 to 2000. Since 2000, growth has continued, as Pizza Ranch has been in significant expansion mode. It has grown from 82 franchised locations to 155 at the start of 2011. Currently there are 7 stores under construction for opening in 2011. Total franchise sales have grown from $34,066,755 in 2000 to $124,861,575 in 2010. The top 10 stores in 2010 had average sales of $1,690,472. See Resumes in Business Plan. Project Budget Narrative Like any other start up business, budgeting is a key component that needs to be carefully scrutinized and completed in great detail prior to moving forward. The Applicant has been working on this for the last 4 months. The attached Sources and Uses of Funds on page 3 depicts how tight this project will be to meet the $1,500,000 target. As you can see, the current project budget needs the injection of cash from the HRA. Without it we cannot make the goal of $1,500,000. There is a letter of commitment from the lender on page 3. Income statements projections provided on page 4. Timeline Purchase Agreement signed for property 4-08-2011 Architect completes blueprints 4-22-2011 Bids from contractors/select contractor 5-01-2011 Planning Commission meeting 5-10-2011 City Council 5-16-2011 Site Plan Approved 5-16-2011 Final Loan Approved 5-25-2011 Construction Begins 5-26-2011 Pizza Ranch Opens 9-01-2011 2 Financial Data -Sources & Uses of Funds Elk River Pizza Ranch Sources of Funds Low Hi h Cash From Owners $ 300,000 19% $ 300,000 18% Loan $ 1,200,850 75% $ 1,303,670 77% Elk River HRA $ 90,000 6% $ 90,000 5% Total Sources of Funds $ 1,590,850 100% $ 1,693,670 100% Uses of Funds Construction Costs: FF & E $ 312,900 $ 312,900 Purchase Buildin $ 625,000 $ 650,000 Leasehold Im rovements 5962s ft) $ 447,150 $ 506,770 Si na e $ 10,000 $ 10,000 Elk River WAC/SAC 220 Seats $ 72,000 $ 72,000 Parkin Lot Ex ansion $ 30,000 $ 30,000 Other Openin Costs: Franchise fee $ 30,000 $ 30,000 Pre-Openin Trainin Ex $ 20,000 $ 25,000 O enin /Trainin Inventor $ 5,000 $ 7,000 Start u Costs $ 23,800 $ 25,000 Deliver Vehicles $ 10,000 $ 15,000 Misc $ 5,000 $ 10,000 Total Uses of Funds $ 1,590,850 $ 1,693,670 Breakdown of Loans Loan Amt Loan Amt Bank -Fund 50% 795,425 50% 846,835 50% SBA -Fund 35% 556,798 35% 592,785 35% Total 1,352,223 1,439,620 Mo Debt/Lease Pa ments Pa ment Pa ment SBA - 20 r Amort, 6.5% $ 5,899 $ 6,280 Bank - 20 r Amort, 6.5% $ 4,129 $ 4,396 Total $ 10,027 $ 10,676 Financial Projections -Income Statement Comaprisons & Projections Elk River Pizza Ranch Pizza Ranch Co Average Pizza Ranch Top 10 Stores Projected Elk River Year 1 Projected Elk River Year 2 Projected Elk River Year 3 Sales 100% $1,113,831 $1,690,472 $ 1,600,000. $ 1,550,000 $1,650,000 Ex enses Labor 24% $ 268,322 $ 407,235 $ 385,440 $ 373,395 $ 397,485 Food Costs 31 % $ 348,295 $ 528,611 $ 500,320 $ 484,685 $ 515,955 Non-Controllable Ex Advertisin 3% $ 33,415 $ 50,714 $ 48,000 $ 46,500 $ 49,500 Ro alt 4% $ 44,553 $ 67,619 $ 64,000 $ 62,000 $ 66,000 Mana er Wa es 4% $ 44,553 $ 67,619 $ 64,000 $ 62,000 $ 66,000 Other 4% $ 49,565 $ 75,226 $ 71,200 $ 68,975 $ 73,425 Controllable Ex 13% $ 144,352 $ 219,085 $ 207,360 $ 200,880 $ 213,840 Total Ex enses 84% $ 933,056 $1,416,108 $ 1,340,320 $1,298,435 $1,382,205 EBITDAR $ 180,775 $ 274,364 $ 259,680 $ 251,565 $ 267,795 Interest $ 128,107 $ 128,107 $ 128,107 $ 128,107 $ 128,107 De reciation $ 65,000 $ 65,000 $ 65,000 $ 65,000 $ 65,000 Income to be distributed $ 12,332 $ 81,257 $ 66,573 $ 58,458 $ 74,688 ,~~~ ~~~, s~ ,.. ~,n ~~ ~'~ ~r ~~ ti ~~~ ~ . ti,~~a ~ ~ ~4 ~' i ~bwd n~~~~~~~~~ ~~~~~~~~ E~~nk March 30, 2011 GRM of Minnesota, LLC Gerald McDonald and Robert and Denise McDonald RE: Elk River Pizza Ranch Financing To Whom It May Concern, BankVista has approved financing for up to a $1,500,000 project to facilitate the opening of a Pizza Ranch Restaurant in the Elk River Community. BankVista's commitment is subject to appraisal, construction budget and to execution of definitive credit, security and related loan documents satisfactory to the Lender. Should you have any questions regarding this project, please contact me directly. Sincerely, ~~~~ ~ Dan Nygaard Vice President Direct 320.257.1972 Cell 320.492.4383 5 March 2011 Financing & Business Plan Proposal Pizza Ranch Elk River, Minnesota Submitted by: GRM of Minnesota, LLC Gerald H. McDonald C:512-864-5409 Robert G. McDonald C:612-270-5073 Table of Contents Page 3...... Request for Proposal for Financing & SBA Loan information Page 4 ......Pizza Ranch Franchise Description Page 5 ........Elk River Pizza Ranch Business Plan Summary Page 7 ......Restaurant Industry Analysis Page 9..........Location, Demographics, Target Market and Competition Page l l ......Ownership, Management, Organization and Resumes Page 15......Products, Related Services and Menu Page 16......Marketing Plan & Sales Strategy Page 17......Overview of Restaurant Operations Page 18......Training Schedule for GM Page 31......Building Design -Exteriors & Floor Plan Page 36...... Financial Data -Sources & Uses of Funds Page 37......Financial Projections -Income Statement Page 38......Financial Projections -Cash Flow Break Even Analysis Page 39......Owners Information -Net Worth Statements & Tax Returns Page 44......Menu 2 Request for Proposal for Financing and/or Franchise Approval The Pizza Ranch located on in Elk River will offer a variety of food and beverages that can be purchased by pickup at the drive-thru window, table service at the restaurant, delivery, and noon and dinner buffet. The owners of GRM of Minnesota, LLC are seeking approximately $1,300,000 for the purchase of land, existing building, build-out, furniture, fixtures, & equipment, and startup costs associated with a new Pizza Ranch. This sum, together with $300,000 cash equity investment of the principals will be sufficient to finance this enterprise. An analysis of the potential market indicates that The Pizza Ranch will be a very successful business. Abounding in natural beauty, Elk River is a vibrant, historic river town that promotes an active lifestyle in an innovative and involved community offering unlimited opportunities. Elk River is located at the convergence of the Mississippi and the Elk rivers. It is the county seat of Sherburne County and has a median age of 32 years and a median income of $73,379. A suburb that is just 20 Minutes from the Twin Cities, it serves as a gateway to Minnesotans that head "Up North". Currently, Elk River is underserved by the restaurant business. The Pizza Ranch's menu items and pricing will draw patrons from every demographic group within the community. The large community room, friendly atmosphere and ease of access off State Highway 169 will further differentiate the Pizza Ranch from its competitors. Pizza Ranch has consistently done well in communities of similar size and demographics. The following business plan provides the details for how we plan to successfully launch this new Pizza Ranch business in Elk River, MN. SBA Loan Information SBA Registry Pizza Ranch is a certified franchise and listed in the SBA Franchise Registry. The SBA Franchise Registry is a successful partnership between the U.S. Small Business Administration, Franchise Lenders, Franchisors and Franchisees. The Franchise Registry is administered by FRANdata, the source of information about the franchise world. A copy of the website page follows, which can be accessed on line at www.franchiseregistry.com/ReQi~y. Bank Credit Report Pizza Ranch has also participated in the Bank Credit Report, which is also prepared by the independent franchise consulting group, FRANdata, an independent research company whose professional team has more than 30 years of collective experience in the banking industry. Copies of the Bank Credit Report, which compares Pizza Ranch with several comparable franchise restaurant chains, can be requested by contacting Brenda Anderson, Franchise Development Administrator for Pizza Ranch, at bnderson @ pizzaranch.com. Pizza Ranch Franchise Description The Pizza Ranch, an Iowa-based company, was founded in 1981 in the town of Hull, Iowa, (population 1804). At the beginning of 2011, Pizza Ranch had 156 restaurants in 9 states. Many of the stores are located in small towns with same store sales consistently exceeding national statistics. More recently, Pizza Ranch has expanded into larger markets and has consistently done very well in these communities. These stores have experienced significantly higher profitability. The Pizza Ranch has received many awards for its contribution to the pizza industry. The first award came in 1990. The Pizza Ranch was the Pizza Maker of the Month featuring Kelly Pendelton, the training officer, on the cover. The Pizza Ranch also received an award for the introduction of the 3D pizza that includes an appetizer, main course, and desert all in one. The most important awards are the most recent. In January of 2000, the Pizza Ranch was ranked among the top 15 food-related chains in America and it was listed in the August 2001 Pizza Today magazine for being #1 among the top 100 pizza chains in "Same Store Sales" with an increase of 61.8% for the five-year period of 1995 to 2000. Since 2000, growth has continued, as Pizza Ranch has been in significant expansion mode. It has grown from 82 franchised locations to 155 at the start of 2011. Currently there are 7 stores under construction for opening in 2011. Total franchise sales have grown from $34,066,755 in 2000 to $124,861,575 in 2010. The top 10 stores in 2010 had average sales of $1,690,472. Mission Statement The mission of Pizza Ranch is: "Establish Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the community we serve and equip our employees with tools to lead happy and productive lives." Vision To Glorify God by positively impacting the world we live in. Business Plan Summary for the Pizza Ranch in Elk River, MN 1. Current Restaurant Industry Analysis -Restaurant Industry Sales Turn Positive in 2011 After Three Tough Years 2. Location/Design/Interior Layout -Currently, Pizza Ranch Inc. has reviewed the location and determined the location to be highly suitable for a Pizza Ranch. Elk River sits at the convergence of three State Highways 10, 169 & 101. Each highway has approximately 40,000 daily traffic count. Elk Rivers population is 24,539 and within a 10 mile radius the population is 135,386. The location, design, and interior layout are approved by Pizza Ranch Inc. All branding elements are strictly monitored and are outlined in the Brand Standards Manual. See Appendix C for projected exterior elevations & interior layouts. Pizza Ranch, Inc. provides these based on your location specifications. 3. Restaurant Ownership & Management -Pizza Ranch, Inc. provides direction and job descriptions for the management team to be assembled for each Pizza Ranch location. General Manager, Assistant General Manager, Kitchen Manager and Guest Services Manager positions make up the management team. The Elk River store will be owned by father and son of Gerald H. McDonald and Robert G. McDonald. The stores GM will be Robert and, he along with the help of Pizza Ranch corporate will hire key management positions. The state of the current economy should allow us to hire experienced and competent workers at great value. 4. Training -Management & Staff- All management positions are required to complete 1-4 week training sessions conducted at Pizza Ranch, Inc. These managers will be trained on how to train store level staff members who are cross-trained in several positions to ensure we have a staff that is capable of meeting the demands of our customers. Pizza Ranch, Inc. provides pre-opening store level staff training and training support during the first two weeks after store opening. Quality Food -The Pizza Ranch's standards for providing quality food are outlined in the operations standards manuals (Manual for Kitchen Operations & Handbook for Excellent Ranch Operations) and through support of Franchise Consultants. Proper Equipment maintenance outlined in the standards manual is important in providing consistency for the chain. Franchise consultant support is given to follow-up and support the food quality in every Pizza Ranch. Pizza Ranch's current menu is provided later in this document. 6. Consistency -The consistency of products and services is important at the Pizza Ranch. We recognize that the Pizza Ranch needs to meet the needs of every customer in regard to cleanliness, service, and quality food. The Manual for Kitchen Operations & Handbook for Excellent Ranch Operations can be provided on request. 7. Marketing Plan -Pizza Ranch trains & utilizes its management team and employees to create "community" in our restaurant locations. Specifically our managers will focus on these key elements of success as the basis of the Pizza Ranch marketing strategy: Community Involvement -The Pizza Ranch has built a reputation on being involved in the local community. Personality -Personal manners of management and employees are important. Management and employees are expected to be polite, wave, and carry themselves in a respectable manner when out in the community. As management, we recognize that every step out of our door is an opportunity to make friends with a potential customer. Employee Satisfaction -Educating our staff through the use of the standards manual is important. Employees enjoying their job and being appreciated by the owner or manager create a positive perception in the community. Out of Store Involvement -Management getting involved in chamber events, local clubs, fundraisers, school athletic boosters, and a local church are keys to a positive public perception. We also need to know the community leaders and meet, greet, and appreciate their business. 8. Operations Excellence -Our focus should never be, "that's good enough" or "I'm busy enough." Our tool for success is "continuous improvement." What did we do right, what mistakes did we make, and what changes are we going to make to resolve it?" Financial Stability -Pizza Ranch, Inc. provides financial services through PR Financial, a wholly owned subsidiary of Pizza Ranch, Inc. Management and ownership will gain an understanding of nightly bookwork, cash long and short, cash paid out, accounts receivable, billing, labor statistics, and food and labor costs; and how they are important in evaluating the business and in assessing the problems or opportunities for growth. Restaurant Industry Analysis Restaurant Industry Sales Turn Positive in 2011 After Three Tough Years WASHINGTON, Feb. 1, 2011 /PRNewswire/ -- Restaurant industry sales are expected to reach a record $604 billion and post positive growth in 2011 after athree-year period of negative real sales growth, according to National Restaurant Association research released today. The Association's 2011 Restaurant Industry Forecast projects an industry sales increase of 3.6 percent over 2010 sales, which equals 1.1 percent in real (inflation-adjusted) terms. The nation's 960,000 restaurants will continue to be strong contributors to the recovery of the nation's economy, with industry sales representing 4 percent of the U.S. gross domestic product and employees comprising nearly 10 percent of the U.S. workforce. Its total economic impact exceeds $1.7 trillion, as every dollar spent in restaurants generates $2.05 spent in the overall economy. Restaurants are the nation's second-largest private sector employer with 12.8 million employees. "As the national economy is slowly improving, the restaurant industry is climbing out of its most challenging period in decades to post positive real sales growth in 2011," said Hudson Riehle, senior vice president of the Research and Knowledge Group for the National Restaurant Association. "As in 2010, restaurant industry job growth is expected to outpace the national economy this year, emphasizing the importance of industry to the nation's economy." "The U.S. restaurant industry is an economic juggernaut whose annual sales are larger than 90 percent of the world's economies - if it were a country, it would rank as the 18th largest economy in the world. While pockets of challenges remain, we are looking forward to a brighter future in 2011," he added. Workforce Outlook The restaurant industry posted modest job growth last year, and that growth is expected to accelerate in 2011. This year, the industry will add jobs at a rate of 2.4 percent, compared with the 1.8 percent expected for the national economy. In the next decade, the industry will add 1.3 million positions. Consumer and Menu Trends According to the National Restaurant Association's 2011 Restaurant Industry Forecast, consumers today spend 49 percent of their food budget in the restaurant community, compared with only 25 percent in 1955. The economic downturn has created a substantial pent-up demand for restaurant services -- more than two out of five consumers say they are not dining out or using takeout as often as they would like -- which positions the restaurant industry for growth in 2011. Facebook, mobile phone applications, and online review sites have become part of many Americans' everyday life. The Restaurant Industry Forecast shows that social media savvy consumers (frequent users of at least one social media tool, including Facebook, Twitter, mobile phone applications such as Foursquare or Urban Spoon, or online review sites such as Yelp) are more active in the restaurant community. These individuals dine out more frequently than the general public: 92 percent eat a meal at a sit-down restaurant at least once a month (compared with 84 percent of all adults) and 87 percent purchase a meal or snack quickservice restaurant or carry-out place at least once a month (versus 83 percent of all adults). In addition, 51 percent of social media savvy individuals say restaurants are an essential part of their lifestyle, while among all consumers that number is 43 percent. This demographic is also much more likely to use in-store technology like electronic ordering and payment systems at the table, self-service kiosks, online ordering and mobile phone applications for placing orders. Not surprisingly, social media savvy individuals are also more likely to connect with restaurants on Facebook, MySpace or YouTube (29 percent, compared with 16 percent of all consumers), and post or read reviews on consumer-driven websites such as Yelp (30 percent, compared with 19 percent). Restaurant operators are also picking up on this trend, and more than eight out of 10 say social media will become a more important marketing tool in the future. More than half also say they are likely to incorporate Facebook, online review sites, Twitter and blogs into their marketing mix in the next two years. Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry, which comprises 960,000 restaurant and foodservice outlets and a work force of nearly 13 million employees. Together with the National Restaurant Association Educational Foundation, the Association works to lead America's restaurant industry into a new era of prosperity, prominence, and participation, enhancing the quality of life for all we serve. For more information, visit our Web site at www.restaurant.or~. SOURCE: National Restaurant Association Location, Demographics, Target Market and Competition The market for the Elk River Pizza Ranch covers the City of Elk River with a population of 23,783 and the surrounding communities. The property we have identified is located at 19141 Freeport St NW in Elk River, Minnesota. It sits on MN Highway 169 which has a daily traffic count of 39,500. Other businesses within 3 blocks of the location are; Cub Foods, Office Max, USPS Office, Applebee's, Taco Bell, Arby's, Wells Fargo Bank, TCF Bank, ls` National Bank of Elk River, Midas, Subway, Papa Murphy's, Little Caesars, Hallmark, Famous Footwear, Maurice's. Christopher Banks, Radio Shack, Sally's, Tobacco Shop, Chuck & Don's Pet Warehouse, Carpet One, Anytime Fitness, Clean-n-Press, Thurber Jewelers, Computer store, Paper Warehouse, Leanne Chin's, Caribou Coffee, Salinas Spa, JoAnne Fabrics and Ashley Furniture will be moving into the old Target Store. Within 1.5 miles there are a Home Depot, Menard's, Marcus Movie Theater, Coborns Grocery, Aldi Grocery and a Wal-Mart. Market Location and Customers This location sits in the heart of Elk River's retail district Demographic Summary • The three mile population of Elk River: 24,000 • The ten mile population of Elk River: 135,000 • The median age is 33 • The average disposable income is $77,456 • The Median Household Value in Elk River is $213,000 • The estimate population growth through 2015 is 13.25%] 9 Customer Base Summary • Local Population and Neighboring Communities (within 60 miles) -Elk River is a suburb located on the NW corner of the Twin Cities which has a population of three million people. Three major Sate Highways run directly through Elk River and on weekends during the summer the traffic swells due to the many Minnesotans "Heading up North". • Local Businesses -There are several major area employers including: Independent School District 728, Sherburne County, Wal-Mart, Guardian Angels of Elk River, Tescom Corp, Menard's, Coborn's, Cub Foods, The Bank of Elk River, Cretex Corp, Elk River Ford and the Home Depot. Competition Summary There are roughly 35 restaurants in greater Elk River. Approximately 30% of those restaurants are viewed as having substantial sales. The Pizza Ranch's primary competitors are those with comparable price points, all you can eat buffets, and similar menu items: Applebee's, Buffalo Wild Wings, KFC, New Hong Kong Buffet, Perkins, Pizza Hut and Time Out Restaurant. (Include Full site packet from Pizza Ranch, Inc.) 1974 Ave Applebees- 18891 Frreporc S[ Arbys-19190 Freeport k Blink Bonnie - 19336 Highway 169 ~ caaws Bultab W ~Id Wirgs - 778 Frreport Ave v $_ Burger King - 850 Freeport Ave L , "'a i ® 5 Gribou - 19260 Frecpon St ' )J sir ^N M g ghis.- i i _- ~ Gribou - 19425 Evans k Gribou - IBI57 Grson Court Y~° F ~ ~' ~ , ` ~ e` China Dngon - 18157 Carson Cart Chi o[le - 18201 Carson Coure ~ 193rd Ma p Coborns - 19425 Evans St - ha'^s< ~ '; ~ Cub Foods- 19216 Freeport S[ Culvers - 19475 Evans St ® \ ` r Daddy O's - 709 Main St ~ ~i i ~ Dairy Queers-403 Morton Ave E~ k ~ =- / ~ ~ Diamond City Bread - 315 Jackson Ave Hi 169 C 93 Downtown Elk River IZ1VCr 2 key< ghway n~~ k EDlk RiveroMears g, Idt y, Hardees - 927 Highway 10 ~~°~ 3F Home Oepot - 18011 Zane St p~~ ' 5 l take Orono ~ S / ~ Kentucky Fried Chicken 25 Dodge Ave khooi a ~ LeeMn Chin Rnnunn[ - 19179 Freeport St 4 a a J Menards - 19521 Evans St Ci ~ ( McCq's Pub - 651 Maln S[ ~ b ~+~" McDonalds - 700 Dodge Ave `o s ®°:t ~ M<Donalds n2 (in Walmar[) - 181851ane S[ ro New Hong Kong Bullet • 600 Dodge Are ,ad '~ CNde Main Eatery ~ 313 Jackson Are sm St Panero - 18210 Zane St F~-- t,kr Orono a Pdire a B1tl1e"` u^'rc < Fire ~Utr ~'il Q 4ta k e ' i - 3 /~ - - - - - - 3 7"" Perkins - 18838 Dodge St Plaa Hut • 260 Grson St The Pulse - 13479 Bniness Cemer Dr ` t7nvc Ptpt i i g •,ro_ ~'70 wn k fOp` win x Sonl<-229 Carson st library rwn 5` Orono Parkway ~ Maw ~ ~`- ®/ i cd Subway b I - 18170 Zane St Subwa tl2 - 19170 Frtt or[ R sa: irmu nbo e g 7t..,, p y r, ~ ~ ~~• Subway *3 - 13501 Business Center Drive ~' suer ~ Sunshine Depot - 701 Main St ""-"•T Taco Bell - 19131 Freeporc St o - ~ Taco John's-18033 Zane St ~ = ,j'Y - Time Out - 19232 Evens St Von Hanson iMears - 19340 Hlghwry 169 1]9rA Aw WalMart - 18185 Zane S< NW ra,aeoFp w<r y~``o ~~1kK~ EKIVer t3Paared 72o.mlo 10 Ownership, Management, Organization & Resumes Key Employees and Principals Gerald H. McDonald, President Gerald is the President of RGM of Minnesota, LLC. Gerald will serve mostly as a consultant. He started and owned a successful Electronics Manufacturing Firm until 1997, at which time it went public. Shortly thereafter, at age 55, he retired. 300 employees reported to him and he has great experience managing people and expectations. He will meet regularly with all owners and monitor the store and the financial statements on a regular basis. Robert G. McDonald, Vice President, Secretary/Treasurer Robert is the VP/Secretary/Treasurer of RGM of Minnesota, LLC. Robert will also serve as General Manager. He has a varied background in Finance, Sales and Management. He has owned and operated two companies and has had 25 employees report directly to him. He has served as CFO for a propane utility company located in Central Minnesota that had sales of 23 million. Robert G. McDonald, General Manager Robert is the General Manager of the Elk River Pizza Ranch. TBA, Assistant General Manager TBA, Kitchen Manager TBA, Guest Services Manager Compensation and Incentives The Pizza Ranch in Elk River will offer competitive wages and salaries to all employees. The manager and assistant manager's salary will be largely contingent on performance including: restaurant cleanliness, labor costs, and adherence to procedural standards. 11 GERALD H. MCDONALD Gerald H. McDonald 124 Blacksmiths DR Georgetown, TX 78633 (winter address) Cell #: 512-864-5409 9157 Kahl CT NE Otsego, MN 55362 (summer address) Res: 763-295-2330 Date of Birth: June 17, 1941 in Breckenridge, MN Graduate of Wahpeton, ND, High School 1959 Military: Served 6 months active duty with North Dakota National Guard (1959-1960) 3 years inactive duty (1960-1963) Associate Degree from Northwest Technical Institute, 1965. Employment: 1965-1967 Engineering Dept., Telex Corp., St. Louis Park, MN 1967-1977 Engineering Dept. -promoted to Operations Mgr. Wilbrecht Electronics, St. Paul, MN 1977-1997 Co-Founder of Resistance Technology, Inc., Arden Hills, MN Executive Vice President & Chief Operations Officer Approximately 300 people reported to me Also designed products and hold a number of patents 1997-present Retired Further info: In 1993, RTI was sold to Selas Corp of Philadelphia, PA; operations continued as originally established. The company is still in operation today, headquartered in Arden Hills, MN, and with facilities in the US, Europe and Asia. The company name was changed a few years back to Intricon Corp. My original partner, Mark Gorder is the President and CEO. The stock is listed on NASDAQ. 12 '~ ~t Robert G. McDonald ~~ 9111 Andrie Court NW, Ramsey, MN 55303 H: 763-274-1700 C: 612-270-5073 RobMcDonaldus @ yahoo.com Seeking a position to utilize my vast experience in the areas of Management, CFO, Real Estate and Sales/Marketing. Professional Experience TheMLSonline.com, 11144 Commerce Lane N, Champlin, MN 55316 March 2005 to present Realtor -Prospect for clients via Internet, direct mail, newsletters and referrals. Maintain a database in ACT to have constant contact with my clients. Show homes, counsel clients and do extensive research on homes. Represent buyers and sellers throughout the transaction. 2007 - 3rd highest producer out of 71 agents. Guaranty Mortgage, Inc., 7850 Riverdale Drive NW #G, Ramsey, MN 55433 September 2001 to March 2005 CFO/Sales/Partner -Financing company for residential Mortgages serving primarily the Northern Suburbs of the Twin Cities. Supervised a small staff of 4 staff employees and co- managed 25 Loan Officers. Was also responsible for all the accounting, hiring, insurances, computers, telephones, copiers and all other duties to run a small office. Set goals, held monthly sales meetings, corresponded with banks, title companies and other lenders. Highest year of sales were $3,200,000. SunAmerica Securities, 3433 Broadway Street NE, Minneapolis, MN 55413 March 1998 to September 2001 CFO/Sales - Managed a small office of 3 employees. Reported to top salesman for SunAmerica. Responsibilities included; accounting, hiring, insurances, computers, telephones, copiers, meeting with vendors, preparing and presenting at sales seminars and all other duties to run a small office. Series 7 License & Series 63 License. Federated Propane, Inc., 21I South Cleveland Street, Cambridge, MN 55008 January 1992 to March 1998 CFO - Was responsible for the financial operations of anon-profit Cooperative. Prepared monthly and annual Financial Statements for 12 branch Offices and oversaw a staff of 7 employees. Implemented new accounting software to increase efficiency. Overhauled all of the benefits and P/C insurance. Spearheaded the implementation of new phone and computer systems. Helped direct and manage 401(k) and profit sharing plan. Reported to the CEO/General Manager. Prepared, presented and attended monthly board meetings. Sales of $22,000,000. Deloitte & Touche, Bloomington, MN January 1991 to January 1992 Staff Accountant -Helped perform audits and work papers. American Express Financial Services, Long Lake Road, Roseville, MN SSll3 13 January 1988 to January 1991 Financial Planner -Prospect for clients and help advise them on their financial situation. Series 7 License & Series 63 License. Sold stocks, bonds, mutual funds, limited partnerships, annuities, REITS, financial plans. March 1986 to January 1988 Hayne, Miller & Swearingen, Minneapolis, MN 55402 Stock Broker -Prospect for clients and help advise them on their financial situation. Series 7 License & Series 63 License. Sold stocks, bonds, mutual funds, limited partnerships, annuities and REITS. Education 2008 Harris Real Estate University -Short Sales and REO Sales 2007 Working towards GRI 2006 ePro Certification 2003 Real Estate Sales License 1988 Securities License (Federal and State) 1988 Insurance License (Life, Health, Annuities) 1985 Brown University Providence, Rhode Island BA Economics BA Business Management and Organizational Behavior 1981 Blaine High School Blaine, Minnesota Proficient in Word, Excel, Publisher, Quickbooks, email and use of the Internet Other Interests and Facts * Enjoy golfing, camping, computers, reading, hockey and coaching youth athletics * I am an active member of my church. * Have been married to a wonderful wife for 24 years * Have 4 beautiful daughters ages 21, 17, 15, 12 * Currently Serve on Three Rivers Soccer Association Board of Directors, Secretary * Served on Northfork Homeowners Association Board * Served 2 years as Deacon on Church Board of Directors * Have taught Sunday School and been a Youth Sponsor at my church * Played 4 years College Hockey at Brown University * In High School was class Salutatorian, #2 in class of 850 - 3.99 GPA References -Upon Request 14 Products, Related Services and Menu The Pizza Ranch will continue to offer a menu of food and beverages with a distinctive image. There will be several ways to purchase these products: Pickup at the drive-thru window, table service at the restaurant, delivery and catering, and noon and dinner buffet. The Menu For pizza, our customers will choose from a variety of first-rate toppings on three different kinds of crusts - Skillet, Thin, and Original. The distinctive, light taste of Pizza Ranch pizza appeals to all age groups. Crispy Ranch Chicken is "The Country's Best Chicken!" Generous pieces of chicken are broasted in moisture-sealing breading to make flavorful, tender, and altogether delicious chicken. Pizza Ranch has recently added BBQ chicken to the menu that is turning out to be quite a hit. Ranch Wrap sandwiches are filled with cubed chicken and lively ingredients baked in a hearty wrap. Customer can choose from the Ceasar Wrap, Bacon and Chicken Wrap, or BBQ Wrap. Lunch and dinner buffets will feature a large fresh salad bar, all-you-can-eat pizza, broasted and BBQ chicken, chicken fries, mashed potatoes and gravy, potato wedges, onion pedals, soup, dessert pizza, cactus bread, ice cream and soft drinks & coffee. Additional items such as shrimp and fish will be offered during certain times of the year. The convenience of the Pizza Ranch and the excellent products at a great value will attract a wide range of customers to the Pizza Ranch: • The senior person -the Pizza Ranch has consistently performed well with the older population. Chicken and a full meal with salad bar will satisfy most people, especially the older set. • The health-conscious -Those who choose to eat healthy have that option with the salad bar and broasted chicken cooked in trans-fat-free oil. Understanding that there is a trend toward more healthy eating options has prompted a shift to more low-calorie fruits and vegetables on the salad bar. • Carefree diners -Pizza is a favorite food of all ages, especially the young person. The menu will also satisfy the wide range of tastes present in most families. • The cost-conscious -The Pizza Ranch is a favorite location for the value and cost-conscious diner. The lunch & dinner buffet prices in [location] will be around [$price] and [$price] respectively. • Workers -The pickup window and buffet will be a favored selection for many on a limited time schedule. See Actual Menu attached at end of this proposal 15 Marketing Plan and Sales Strategy Market Penetration The Pizza Ranch in Elk River will be located at 19141 Freeport St NW. This location sits on MN Highway 169 and will be visible by more than 39,000 vehicles that pass by on a daily basis. It will a have a new sign on 169 and the existing building will get a facelift. The building will be totally remodeled and will contain a community room and seating for approximately Z00 guests. The last sit down, franchise restaurant, to be constructed was in 1997 (Applebee's). Elk River is hungry for another family friendly, sit down restaurant. Marketing Strategy The franchise agreement of The Pizza Ranch provides that 1.5% of local sales be spent on advertising. The Pizza Ranch owners in each area form a cooperative to coordinate local advertising efforts. For new stores and purchases of existing stores, Pizza Ranch Inc. will provide an additional dollar amount equal to 1% of gross sales to be used for local marketing. A mix of marketing strategies will be used to convey our presence, our image, and our message. A strong effort will be made to support community and school efforts for the joint benefit of the restaurant and community. Before the opening, the Pizza Ranch service consultants will assist with all operation and marketing issues. • Direct mail to all households in the community. • Marquis -Promotions and specials will be promoted. • Print media -local newspapers and flyers • Broadcast media -radio programming • Misc. -yellow pages, charity events through the school and local organizations, county fair signage, refrigerator magnets with coupons, etc. • Bulldog Marketing -mailers sent to customers in data base The marketing effort will be an ongoing flexible campaign (using the above media) assessed regularly for effectiveness. Competitive Strategy There are several ways in which we will create an advantage over our competitors: • Product identity, variety, quality, and great value • High employee motivation and good sales attitude • Quick and reliable service • Community room with wireless Internet service geared toward groups and businesses will be provided with the purchase of meals 16 Overview of Restaurant Operations Facilities and Offices The Pizza Ranch in Elk River will be a 5962 square foot space. Currently, there are 52 parking spaces. Upon approval of funding, we will enter into negotiations with the adjacent vacant lot to secure the purchase, lease or easement to expand the parking lot to 100 spaces. Hours of Operation The restaurant will be open for lunch and dinner 7 days a week. Service will begin at llam and end at lOpm. The lunch buffet will begin at llam and end at 2:OOpm. The dinner buffet will begin at 4:30pm and end at 8:OOpm. The restaurant will be closed on Christmas and Thanksgiving. Employee Training and Education The General Manager and Assistant General Manager will be trained at the corporate training restaurant in Sheldon, Iowa prior to taking possession of the Pizza Ranch in Elk River. Corporate store openers will train employees in their specific operational duties and in the philosophy and applications of our concept two weeks prior to opening and also the first two weeks once the store opens. The General Manager and Assistant General Manager will be responsible for developing other key individuals at the Pizza Ranch. The owners and 4-6 immediate family members will also be involved in the day to day operations of the Pizza Ranch during the first few months of business to ensure a smooth opening. The Owners will continue to oversee and evaluate management and general store performance. Systems and Controls An emphasis will be placed on the quality and integrity of our products. They will be monitored for freshness and quality. Food costs and labor cost control will be handled by or computer system and monitored throughout the day by management. Food Production Food will be prepared on the premises. The Pizza Ranch of Elk River will be held to a high standard of cleanliness. The standards required by Pizza Ranch, Inc. will be executed at the Elk River Pizza Ranch. Delivery and Catering Food delivery will be similar to take-out (prepared to order). Delivery and take-out will be available in an effort to meet the needs of the community. 17 Training Schedule -General Manager Week 1 Monday 8:00-4:30 Support Center Orange City o Introductions and Tour o Tour the support center o Sign-up for newsletters and get book from library o Orientation o Power point presentation o Chemical Safety o Employee Files (1St day orientation) o Know how to fill out and where each item goes. I-9, W-4... where to send. o Manager Training Binder o Pizza Ranch lingo o Expectations of each day o Manual of Kitchen Operations (MKO) o Poker Chips o Employee Handbook o Download handbook of the website o Fill in all blank in handbook for GMs o Job description o Customer service training o Buffet Your Way o Life at the Ranch Book 0 4 Service standards o ACT (Attitude, Consistency and Teamwork) o L.A.S.T. Training o Terminal training o How to ring up orders o How to run labor stats o How to run account report o How to run day files o How to open/close banks o How to edit time clock o How to void tickets o How to recall a ticket o How to run end of day. o How to run employee on clock report o How to run day report o How to add tax exemptions o How to apply coupon. 18 o How to add notes o How to add to an order o How to open house account o How to add house account payment o Difference between delivery instructions and customer notes o How to give a customer credit o How to count bank. o How to print account report o How to check that the pc charge is running o How to print mrd o How to refresh terminal o How to defer tickets o How to edit order o How to start/end training mode o How to reprint receipt o How to send message to employees o How to exit or minimize terminal (know the difference the two) o How to clock in. o How to go on break. o How to print time slips. o How to ring up a payin o How to ring up a payout o How to adjust house account o Phone Traini ng o JTP on phone o How to answer phone o How to ring up order o How to read back ticket o How to quote time o How to thank o Store Manager o Scheduling o Run payroll ^ Watch video ^ How to email payroll ^ When to email o House account balances/statement ^ When to do house accounts o How to add employee 19 o How to change pay rate o How to add mrd ^ Watch video o Use the 'search' feature o Review day and check all completed bullet points Homework -Read JTP on Pizza and dough rolling Homework -Review employee file Homework- Add 10 Employees in store manager Tuesday 8:00-A.M. rush, 5:00-P.M. rush o Tour of store o MSDS o Breaker boxes o Schedule posted o Employee phone list o Smoking area o MKO o Employee parking o Personal effects o Exists o Make charts o Pizza Ranch system o Poker Chip reminder o Check party book o Hand washing o Skillet Dough Training o How to check and read PAR sheets o How to read skillet chart o How to turn proofer on and check humidity o How to temp water o How to weight water o How to mix dough o How to remix in old dough o How to oil pans o How to cut up dough o How to roll skillets o How to proof skillets o How to check skillets o How to MRD skillets o Original D ough Training o How to check and read PAR sheets o How to read original dough chart o How to temp water 20 o How to weight water o How to mix dough o How to remix in old dough o How to store and rotate original dough o How to MRD dough o Use Checklists o Dough Rolling during noon rush o How to read pizza PAR sheet o How to calibrate dough roller o Review day and check all completed bullet points o Pizza Make during night rush o How to check pizza PAR sheet o Review day and check all completed bullet points Wednesday 8:30-5:00 o Check party book o Pre-Shift Roundup o How to fill out the ranch roundup sheet o Skillet Dough o How fast is fast o Clock is king o How to adjust PARS o Original dough o How fast is fast o Pizza Make during noon rush o Dough Making Afternoon 0 2:00 cash count o UCP Goal training o Know Food, Labor, Controllable, UCP targets o Take menu test o Review test o Take Dough test o Review test o Pizza Make for night rush o How do you know how many pizzas to make? o Review day and check all completed bullet points Homework- Make buffet pizza list and noon and night Homework- Read MKO on Appetizers and Desserts Thursday 3:00-close (closing books) o Pre-Shift Roundup o Perform roundup for staff o In charge of pizza area o Don't get out worked by the staff 21 o Coach any mistakes o Positively reinforce good behavior o Help prep-pizza area o Cut during rush o How to make all cuts using charts o How to top all pizzas, wraps, cactus and stix using charts o One on one feedback from trainer during supper o Manage the clean up o How to use checklists o Where to find checklists (pizzaranch.com) o Closing books o Use speedline cheat sheets o Review day and check all completed bullet points Homework-JTP and MKO on chicken Friday 8:00-5:00 (closing books) o Pre-Shift Roundup o Check party book o Set up steam well o How to check water level o How to set up BBQ and others o Bread chicken o How to check and read par sheets o How to set up breading station o How to read stamp date o How to mix in dark meat o How to pop thighs and pull fat o How breaded chicken should look o How mrd breaded chicken o How long it should take to bread chicken o Prep chicken o How to make Mashed potatoes, gravy, vegetables, BBQ chicken and ranch chips with use of charts o Chicken during rush o How make and box all orders o How to keep buffet full and clean o How to use check list during down time o Chicken clean-up o How to clean broasters with help of chart o How to prep chicken and for next rush o Bread for night 0 2:00 cash count o Schedule training 22 o Forecast sales in speedline. o Data entry, split shifts o Print for employees o Copy/paste last week schedule o Identify daily/weekly labor o Prep chicken for night o Be informed of shadow session o No working o Order food, charge to inc. o Relax o In street clothes o Review day and check all completed bullet points Homework-one week schedule Saturday 10:00-2:00 o Shadow Session Homework JTP phone Sunday (off) Homework- sleep and rest Week 2 Monday 8:00-5:00 (9:30 closing books) o Review homework o Inventory o How to take correct inventory (how things are counted) o FCA (Food Cost Analysis) o How to download current monthly food cost analysis from website o How to enter end of month inventory o Food order o How to log on to website. o How to print order guide. o How to submit order. o How to do maintenance on order guide. o Know things to consider before placing food order o Food rebate o It's OK to be the boss (workshop) o Role play o Review day and check all completed bullet points 23 o Homework-JTP and MKO on cut Tuesday 9:00-7:00 o Bread chicken o Prep chicken o Chicken during rush o Chicken clean-up o Bread for night o Chicken Prep o To-Go and Delivery during night rush o Read JTP on delivery driver o Set up delivery car o Use map o "Assign" delivery before leaving o Repeat order at door o Count change back o "Return" delivery when return o Review day and check all completed bullet points Wednesday 8:30 -4:00 o TTEAG o Comment card training o Service standards o Setup FOH o Change run to bank o POS during noon 0 2:00 books o Review for final exam o Review day and check all completed bullet points Thursday 8:00-5:00 Orange City Support Center o CBT (Jeremy) 2 hours o How to train employee o Performance evaluations o How often to give evaluation o How to give evaluation o Cost Control o If food costs are high, where are you going to look and how to correct o If labor costs are high, where are you going to look and how to correct o If controllables are high, where to look and how to correct. o Jeopardy 0 8:15-10:30 Marketing meeting (Adrienne) 0 10:30-12 HR (Jackie) 24 0 1-3 Serv Safe o BOH Final Exam o Kitchen Manager Graduation Friday (off) Homework- sleep and rest Saturday (off) Homework- sleep and rest Sunday (off) Homework -sleep and rest Week 3 GSM Monday 8:00-4:30 Support Center Orange City o Introductions and Tour o Tour the support center o Orientation o Power point presentation o Chemical Safety o Employee Files (1St day orientation) o Know how to fill out and where each item goes. I-9, W-4... where to send. o Manager Training Binder o Pizza Ranch lingo o Expectations of each day o Manual of Kitchen Operations (MKO) o Employee Handbook o Download handbook of the website o Fill in all blank in handbook for GMs o Job description o Customer service training o Buffet Your Way o Life at the Ranch Book 0 4 Service standards o ACT (Attitude, Consistency and Teamwork) o L.A.S.T. Training o POS training o Speedline o How to ring up orders o How to run labor stats o How to run account report o How to run day files o How to open/close banks o How to edit time clock 25 o How to void tickets o How to recall a ticket o How to run end of day. o How to run employee on clock report o How to run day report o How to add tax exemptions o How to apply coupon. o How to add notes o How to add to an order o How to open house account o How to add house account payment o Difference between delivery instructions and customer notes o How to give a customer credit o How to count bank. o How to print account report o How to check that the pc charge is running o How to print mrd o How to refresh terminal o How to defer tickets o How to edit order o How to start/end training mode o How to reprint receipt o How to send message to employees o How to exit or minimize terminal (know the difference the two) o How to clock in. o How to go on break. o How to print time slips. o How to ring up a payin o How to ring up a payout o How to adjust house account o Store Manager o Scheduling o Run payroll ^ Watch video ^ How to email payroll ^ When to email o House account balances/statement ^ When to do house accounts 26 o How to add employee o How to change pay rate o How to add mrd ^ Watch video o Use the'search' feature o Menu Designer o How to add basic coupons and change pricing. o How to copy the menu when opening. o How to check for errors o How to save menu o How to reload new menu o Review day and check all completed bullet points Homework -Fill out employee file Homework- Add 10 employees in store manager Homework- Read JTP on phone Tuesday 3-close o Tour of store o MSDS o Breaker boxes o Schedule posted o Employee phone list o Smoking area o MKO o Employee parking o Personal effects o Exists o Trainer gives Pre-Shift Roundup o FOH cleanliness o FOH checklist o TTEG (Through The Eyes Of A Guest) o Comment cards o How to handle a wait o How to write down names o How to host o Party room reservations o Party Book o JTP Bush/Dish o Service standards review o Be able to recall all 4 service standards and perform o Buffet Your Way Video o Bus/Dish night rush 27 o How to pre bus o How to do table service (refilling drinks, serving dessert and buffet your way procedures o How to bus ^ How to sort dishes in dish room o How to clean and fill caddy, floor and seats o How set up dish room o How to accomplish goals of clean dry and fast o Review day and check all completed bullet points Wednesday 9:00-4:00; 9:30-closing books o Pre-Shift Roundup o FOH cleanliness o FOH checklist o TTEG (Through The Eyes Of A Guest) o Read MKO on salad bar o Front of House Setup o Able to do morning speeline procedures o Able to setup salad bar o Able to turn on warmers o Able to pre-pare dining area (chairs, tables, floor and other areas) o Able to make coffee o Able to perform through the eyes of a guest walk through o POS during noon rush o Assign station o Welcome to Pizza Ranch (service standard 1) o Ring up order o Reading back order o Total o Count back change o Buffet your way (service standard 2) o Thank you o Service scorecard o Afternoon books 0 2:00 books o Training on Speedline (orders) o Schedule training o Forecast sales in speedline. o Data entry, split shifts o Print for employees o Copy/paste last week schedule 28 o Identify daily/weekly labor o Review day and check all completed bullet points Homework- Schedule Thursday 9:30-7:30 o Pre-Shift Roundup o Ability to perform pre-shift meeting o FOH cleanliness o FOH checklist o TTEG (Through The Eyes Of A Guest) o Salad Bar Set up o How to turn on o How to setup grid o How to fill the crocks o Know how to find all mandatory salad bar ingredients o Know how cold salad bar needs to be o Front of the House Morning Prep o Read JTP on Buffet Manage o Watch video on Buffet Manage o Buffet Manage during noon rush o Know what items are mandatory o Know how hot buffet should be o How to rotate pizzas o How many people per pizza o Know how see into the future o Service scorecard 0 2:00 books o FOH cleanup and afternoon books o How to tear down buffets o How prep salad bar o Buffet Manage test o Pre-Shift Roundup o Buffet Manager during night rush o Review day and check all completed bullet points Friday 8:30-4:00 Support Center Orange City o Jeopardy o CBT o How to train employee o Performance evaluations o How often to give evaluation o How to give evaluation o Motivating employee's o Know different games to play 29 o Understand energy level needed o Handling employee's problems o Cost Control o If food costs are high, where are you going to look and how to correct. o If labor costs are high, where are you going to look and how to correct. o If controllables are high, where to look and how to correct. o Chad (Through the eyes of a guest) o Interviews o FOH final exam o FOH graduation Saturday (off) Sunday (off) Week 4 GM Monday 9:00-5:00 Support Center Orange City o Terminal review o Store Manager review o Scheduling o Menu designer review o How to add basic coupons and change pricing. o How to copy the menu when opening. o How to check for errors o How to save menu o How to reload new menu o FMR training o Where to find information. o Where to complete it. o When to complete it by. o Who do you send it to? o Delegation/One on One/Feedback workshop o Hiring Process o Review day and check all completed bullet points Homework-Add 10 coupons Tuesday 9:00-5:00 o Dean (Accounting) P&L Training o Know what category is and what goes in each one. o Theresa (Quickbooks) o Download file. 30 o Enter checks with codes o Enter all taxes, royalities, ach payments o Enter Deposits o Print Checks o Save Backup o Email quickbook file. o Reconcile with bank statement o Ryan A (Overview) o Jill (Payroll) o Review day and check all completed bullet points Homework-Quickbooks Homework-W-4 and I-9 corrections Wednesday 9:00-5:00 o Koele (Insurance) o FMR (review) o Kathy (Pro Printing) o Jon Moss (Marketing) o Schuyler (LSM) o Introduction to LSM (Schuyler) o Review day and check all completed bullet points Homework- Action plan Thursday 9:00-5:00 o How to build a high performance team (Chad) o Jeremy (New Store Opening) o Tyler (Maintenance) o Serv Safe exam o Review day and check all completed bullet points Homework- Action plan Friday 9:00-5:00 o Action Plan o General Manager Graduation 31 .. I, , ~ ~~: I. ~~~ ~ ., _ ~i `~l ~.. ~:~. ;4 ._ 'I , .. ,.. ,~ . i r ~` l ~ ~ .~ >~~ 1% 1 ~~ '\ I ',, ~,; ,: r ~~ .,. -; ~ rte;; F; sY : ~ ~y ~ M ~' :i ;~ - r a~~. - '*. _ ~'~ ~~ ~a ~~ ~1 I I I 1 I f '~ - i' i~ .. ;~:~, ~` ~''•~:: - ~;' ~~ Y .~~'~ ': ~~~ G; y~ = -~ :~ ~~:- O -- ag ~~,_ ~~ a I S ® ®® ®® ice" ~ ®® ®®~I~ ® n® ®~ ® Q~ ® ~® ® ®~ ® ~ ®~: U (n O VTi A (/1 O (Tn 0 ITn 0 (/~ 4~ ~ f ~G 3 ~ ~ C ~+ p m F a ~ `3 ~ 3 .. S fT1 n o ~ m ~ ~ Z ~ H figs o ~ ~ ~ Z ~ K Z Z ~ ~ ~ m x g V & _ ~ ~ 6 ~ y 3 S c F g a o LJ ~J~ 1i h. ~J~~ ~® ~~ ~ ~ ~ f r 1 ^°-'~ ss ~ ~ g ~ ~ $ k REVISIONS ag~.~Y.g~ ~ ~ o ~ ~' THE PIZZA RANCH '~~~~~~ Strate j~ ~~ R -l _ e 3 33 ~ ' _ ~ ry ~ _ MANKATO,MINNESOTA F ~ 9 ~E=a~~ EQUIDMENT AND SUPPLY <ORPORnTION ~ S ios ~ a ~ a ~ 300 Roo5eve5t Raed 0 v~sNS FOODSERVICE EQUIPMENT PLAN 5 c; ~ . F St. Cloud, Minne ate 56301 P: (320)257-8802 F: (320)25]-8860 ~ w p AI ~ i... ~'~ ':t49 *3ffi» '` ~~ t ~ 1'F ~ ~i4yyl ~.. c, ' _ k '4 €/'~ }1~u,~1 ~.,° A. III r „ ~ , ~ ,~ g a ~ti *~ . ;~ .. _~r} _ __ ~ .. ~~ , ,: ,~ , -- .. ~ ~ ` r.~ z._ _ ~. ~,, ~ ^ T ~ ., ., ~ 1"';i 1' - y,~~ a •~ ~, i ~ . ~ fir, w ~ > h' A• .Y ,. ~ ~ ~ ~_=mow ~, _ ,. y,~ xi ~~-•!~~`~~,` X57 _ ~, ~ i'. f _..'~ +.4 ~' ., '~ a '- ~*~..~ M ~d.. ~~ ~'° ~ f~ 1CSI ~,.:~' ~.]`~ 1,.~~ ' _, .~, ' .~~~I!~+Y+~a -- n.. ~.a R ..nx.. .y ~* u_ : _Y'I~ disTY `+i~~.m'1` e4Yir.Y..e.~ ~--`~ ~~~ ~,~` r ~,rr' '- ~'~ . ;q Y{ r ~ ~ ; ~~,, t, ~w a. ~~r 4~ . ~.Yff• _ y"x'S ~ 't'~ c.~~~ ~ „~ d ~. 4n.. w. . t • ~ ~ 1 • i • . • • • • • • • s . a • :. z .~~•. s• • k.~!~J~• a •••••••••µ•s "~ - STARTERS GARLIC CHEESE BREAD Single (4) • • • • • •$4.99 Family (8) ...... $7.49 CHEESY RANCH STIX Fresh-baked breadsticks, topped with a savory blend of herbs and spices Single .........$4.99 Family......... $7.49 HOT WINGS • Like a little chick-kick2fl real wing-ding. Single (6) ...... $5.49 Family (z2) .....$9.59 Party (24) ..... $26.99 CHICKEN FRIES Tasty chicken in a fry shape. Mighty handy. Single .........$4.99 Family......... $7.49 SIDES RANCH POTATO WEDGES Single ......... $3.99 SALADS (pint) ... $3.gg RANCH CHIPS...$3.49 MASHED POTATOES w/ Gravy (pint) .. $3.gg .NCH CRAP'S" Some folks think these are our best kept secret. These wraps are stu~ed with all the good stu~and served with our Ranch Chips. p~_ Bacon & Chicken Wrap ~•~ Caesar Wrap k BBQ Wrap ~ ~~ ~~~; Your choice ......$6.49 BEVERAGES Soda Pop ........ $I.79 yt --eta- * ' . (Free Dine-In refills) .'` '. 4~ . • • ~ • • t ~- • r R • • w t ,~ • • t • r . ~ - . + Sai ' t s • • t t s * s ~ : + • t . • • • • ,•,: a ! e • . • ~. FOR MONEY SgVI-VG * ~°COUPONS~ ~~~.~~~i~i~~~~~~.~0~ Je"e. W,~A u~...t stn a ~i~~r 3 • R ~ • ~I :~ FA1+i0U5 LUCKY Y 0 U Lookin'to save' some extra bucks, and make things ®mple toot Our Ranch Packs fit the bill. r It's a feast, value priced in a perfect package. ,~~,; ~ CH~JO:°~ YOUR ~ ,! ~~ ~~~ • Cheesy Ranch Stix ~-,e~ • Chicken Fries ~,~ -.: • Pint of Salad --~.~~- ~„ • Small Cactus Bread®Dessert ~`MMashed potatoes available in select locations av^ _ v _ /~ ~i I ~, ,~ ~. r I ~ ~~;~: $ ° ,~, +~ a' -~~'n. ~~~` ~ ~ ,, 1 ~'~~ f .. ~~ '~ PIZZA PACK ~ ~ $17.99 • Any Medium Pizza • Choice of 2 sides CHICKEN PACKO~~L~~$18.99 • 8 pcs Crispy Ranch Chicken • Potatoes" • Choice of 2 sides COMBO PACK ~~ ~ $27.99 • Any Medium Pizza • 8 pcs Crispy Ranch Chicken • Potatoes* • Choice of 2 sides ~e MAKE IT A 1 Y °.` !,~~ .....,.. ~ ~ e ^ a • ~ • • • ~ ~ w s ^ • ..... ~,,,~„~.a ..~. ~.:~, ;: ~~,~. '~ CHICKEN $OXES~ Golden brown and cooked to perfection; the Countrys Best Chicken®lives up to its're utation. order enough, p Make sure you 8 Piece Chicken . 12 Piece Chicken. • .... • ~ ~ ' ' $ii.gg ••..., 16 Piece Chicken. 1599 20 Piece Chicken .. , . $~g.g9 ........$23.99 BBQ, CHICKEN *f1112uhitemeatextra. fldd ~`I for Dinners Sour cream packets extra. fldd ,$2 for 8-12 pcs. a' ~`3 for 16-20 pcs. CHICKEN BOXES WITH POTATO WEDGES' Pe feet ,for almost any shin dig. Our Cris Chicken®is the tender and 'uic p.Y Ranch satis ~ yfeast that's sure to f the hungriest appetite; and our are the ultimate complement to round ut ato wedges 8 Piece Chicken $ meal. Wedges ..... $i2.g9 12 Piece Chicken & Wedges ..... $r6.g9 t6 Piece Chicken & Wedges . , , , 20 Piece Chicken $2199 & Wedges..... $26.89 CHICKEN DINNERS* Ready to serve to even the pickiest eater in the bunch. Our dinzzers include steamy potatoes, delicious slaw and some bread to boot. Belly up 2 Piece Chicken Dinner . , , . 3 Piece Chicken Dinner , , ~ $5'49 4 Piece Chicken Dinner . , ~ $6'49 2 Piece Chicken Breast Dinner .. $~ 49 • $7.49 i .. R OUNDUP° (COSTOMER FAVORITE) ;~ A wild-west adventure in good taste. ~: Beef, Pepperoni, Italian Sausage, Onions, Mushrooms, Black Olives TEXAN° (TACO) k You'll think you're South of the border. Beef, Lettuce, Tomato, Two Cheeses, Taco Sauce, Onions, Taco Chips BRONCO" (ALL MEAT) Packed with protein. A meaty treaty. a Beef, Italian Sausage, Pepperoni, '" Canadian Bacon, Bacon Pieces STAMPEDE° (EYERVTRIflC) 3 Love the works?This one's for you. Canadian Bacon, Pepperoni, Italian ~,- Sausage, Beef, Mushrooms, Green and Black Olives, Onions, Green Peppers TRAILBLAZER° Rustle up your hunger. Pepperoni, Canadian Bacon, Italian Sausage, Mushrooms, Green Peppers PRAIRIE° (VEGGIE) ~` Fresh from the garden taste. "` "' Mushrooms, Onions, Black and Green Y ~~` Olives, Green Peppers BLT Try it and you'll be hooked. Bacon, Lettuce, Tomato, Mayonnaise r; TUSCAN ROMA NEW! Best on our thin crust. Roma Tomatoes, Spinach and Zesty Alfredo Sauce BACON CHEESEBURGER Flavors to savor. Beef, Onions, Pickles, Two Cheeses, Bacon Pieces BB9~ CHICKEN Zesty and a taste bud tempter. BBQ Chicken, Two Cheeses CALIFORNIA CHICKEN One heck-of-a combination. Chicken, Green Peppers, Tomato, Onion, Garlic Sauce, Cheese CHICKEN BROCCOLI ALFREDO An American original. Chicken, Broccoli, Zesty Alfredo Sauce BUFFALO CHICKEN It's got just the right kick. Chicken, llot sauce, Ranch Dressing, Two Cheeses ~_ ~ P--r ~r 4. .`~ff~ 1 °~ .. ~ r • i ti f +r t _ ..._~ Ly._... `• • ~ • • r RANCH SPECIALS $4.49 $9.99 $13.49 $16.49 Y _ ~ m A C ~ - ,~ ! ,~ . ~f ~j C . a +~. *_ '" Pepperoni ~ _ ~f •t.e•.«. ~ ~ _~ ~` °, AIV` .. " ~,yy ~+" Xf _,: ~,.. ~ZGR A F~A~C~i 5P'~CIAL ~ ~' U~~li~~~ ~~, ~~ ~. BEEF ! ~ NOOSE TOPPINGS, SAUCE & CRUST. SIMPLE. CANADIAN BAC°" . '" C ITALIAN SAUSAGE '~ ,.._~- - "~ - PEPPERONI " r ~=` -1--~ BACON PIECES ~" SEE THE LIST ~~~~~~ Any combination DICED CHICKEN ~ ~~ BLACK OLIVES ~~~~~~ o - GMUSHROOMS ~, _ _ ~. i °-° ONIONS ~ ~ ORIGINAL GREEN PEPPERS f+ ~~~ The sauce that made UUU us famous .JALAPENO PEPPERS , ' ALFREDO TOMATOES A white, zesty y cream sauce CHEDDAR CHEESE a~ -_ ,~#,~ ~ MOZZARELLA CHEESE #, ~~' .,~~2_ THIN PINEAPPLE ~~ Flaky aizd crispy. vvvl~ GARLIC SAUCE ORIGINAL SAUERKRAUT ~~ Not too thin, not too thick. ~ ~ t 3 SKILLET f... Big taste for big appetites. .. ,., ~, ... z~ ~~... , r.., m ~, Additional toppings ~ extra cheese $1.GUeach ~~ ~~ ~~ / .eset•s••.s••s•w.s•s.ussarM~ • .-sess•••sss•••...esn~.eser .,-_ -_ • ~~~~ ~ . • ~ 'a New locations being added all the time. IOWA Sanborn .............. ..........712-729-5402 NEBRASKA Ackley .................... .......641-847-2244 Sergeant Bluff.... ............712-943-7499 West Point................... ..402-372-5099 Akron ..................... ......712-5b8-3506 Sheldon.............. ...........712-324-4800 Algona ................... .......515-295-6995 Sibley.................. ..........712-754-4196 W I S C O N S I N Altoona .................. .......515-967-8800 Sigourney......................641-622-9990 Baraboo....................... ..608-448-2215 Ames ...................... .......515-232-1999 Sioux Center...... ...........712-722-3988 Eau Claire.................... ..715-514-4143 Atlantic .................. .......712-243-2552 Spencer............... ..........712-262-6262 Fond Du Lac............... ..920-929-8800 Belmond .............'.. .......641-444-4696 Spirit Lake......... ...........712-336-1419 Oostburg...................... .920-564-6333 Boone ..................... .......515-432-2222 Story City.......... ...........515-733-4111 Reedsburg.................... .608-768-5555 Carroll .................... .......712-792-3456 Vinton................ ..........319-472-4000 Sheboygan................... ..920-395-2506 Cedar Falls ............. ........319-266-2555 ~'Vashington........ ..........319-653-5553 Waupun....................... .920-324-9000 Centerville ............. ........641-856-3430 ~'Vaukee.............. ...........515-978-6603 Wisconsin Dells.......... ..608-254-8200 Charles City ........... .......641-228-4100 Waverly.............. ...........319-352-2222 Clarion ................... .......515-532-3215 M I C H I G A N Clinton ................... ......563-242-3598 M 1 N N ESOTA Hudsonville ................ .616-669-7030 Council Bluffs ........ .......712-256-7701 Albert Lea.......... ...........507-377-2166 Muskegon ................... .231-739-3300 Creston .................. .......641-782-7337 Alexandria.......... ...........320-762-4010 Decorah ................. .......563-382-8744 Delano................ ..........763-972-5992 NORTH DAKOTA Dubuque ................ .......563-556-4488 Dilworth............ ...........218-287-6001 Beulah.......................... .701-873-2700 Eldora .................... .......641-858-2323 Edgerton............ ...........507-442-3811 Carrington................... .701-652-3232 Emmetsburg .......... ........712-852-2222 Fairmont............ ...........507-235-8822 Casselton..................... ..701-347-4099 ~ Fairfield .................. .......641-472-0123 Fergus Falls........ ...........218-739-5888 Cooperstown............... ..701-797-2800 Garner .................... ......641-923-7262 Glencoe.............. ...........320-864-5321 Devils Lake.................. ..701-665-6565 George ................... .......712-475-2865 Glenwood.......... ...........320-634-4261 Dickinson.................... .701-483-0008 Harlan .................... .......712-755-2262 Hibbing.............. ...........218-262-0085 Fargo............................ .701-356-4141 Hawazden .............. .......712-551-2455 Jackson............... ...........507-847-5555 Harvey........................ ..701-324-2332 Hull ...................... .......712-439-1853 Le Sueur............. ...........507-665-2222 Hillsboro.......................701-636-2325 Independence ........ ......319-334-9000 Litchfield .......... ............320-693-9393 Jamestown................... ..701-952-2000 Indianola ................ ......515-961-7492 Little Falls.......... ...........320-632-8333 Lisbon......................... ..701-683-4017 Iowa City ............... .......319-337-6800 Luverne.............. ...........507-283-2379 Mandan....................... .701-667-5400 Iowa Falls ............... .......641-648-3322 Mankato............. ...........507-386-7077 Minot.......................... ..701-852-3663 Jefferson ................. .......515-386-4234 Montevideo........ ...........320-269-6738 Wahpeton.................... .701-672-7492 Lake Mills .............. .......641-592-3400 Morris................ ...........320-589-2102 SOUTH D A K O T A Laurens .................. .......712-841-2658 New U1m........... ...........507-354-7772 Aberdeen..................... .605-725-2525 Le Mars ................. ........712-546-7272 Norwood Young America...952-467-4010 Brandon....................... .605-582-6322 Manchester ............ .......563-927-4600 Olivia ................ ...........320-523-2270 Brookings.................... ..605-692-3663 Manson .................. ......712-469-3320 Ortonville........... ...........320-839-3006 Canton......................... .605-987-0099 Marcus .................. .......712-376-2168 Owatonna.......... ...........507-446-9990 Dell Rapids.................. .605-428-5967 Marion ................... .......319-447-2624 Pazk Rapids........ ...........218-732-4030 Fort Pierre................... ..605-223-9114 Marshalltown ......... .......641-753-7711 Perham............... ...........218-346-7890 Hartford...................... ..605-528-3663 Mason City ........... .......641-423-3100 Pipestone............ ...........507-562-2222 Lennox........................ ..605-647-2828 Missouri Valley ....... .......712-642-5050 Redwood Falls.... ...........507-644-5936 Madison...................... ..605-256-3333 Monticello .............. .......319-465-6000 Roseau................ ...........218-463-0111 Milbank....................... .605-432-5200 Mount Pleasant ..... ........319-986-2222 Slayton............... ...........507-836-8856 Mitchell....................... ..605-996-8009 Muscatine .............. .......563-263-3535 Stewartville........ ............507-533-0117 Mobridge..................... .605-845-2700 Newton .................. .......641-792-3447 Waconia............. ...........952-442-3321 Platte........................... ..605-337-3250 North Liberty ......... .......319-626-7999 Wadena.............. ...........218-631-2145 Ra id Ci p ty.................. 605-348-9114 .. Oelwein ................. .......319-283-5858 Waite Pazk ......... ............320-203-8646 Sioux Falls- 41st St...... ..605-271-8646 Orange City .......... .......712-737-3711 Waseca............... ...........507-833-9080 Sioux Falls- E 10th St. ...605-275-9777 Oskaloosa ............... ......641-672-0222 Willmar.............. ...........320-222-3663 Spearfish...................... .605-642-4422 Pella ....................... .......641-628-8844 ~'Vorthington...... ............507-376-3711 Sturgis......................... ..605-347-3400 Pocahontas ............. .......712-335-4555 ILLINOIS ' Tea............................... .605-368-5588 Primghaz ............... .......712-957-0053 Watertown ................... .605-882-4040 ~: Red Oak ................. .......712-623-2332 Morton ............. ...........309-263-1200 Yankton....................... .605-665-1222 Rock Rapids .......... ........712-472-3258 Roscoe................ ...........815-623-3800 Rock Valley ........... .......712-476-9930 K A N S A S Rockwell City ....... ........712-297-5800 Emporia...................... ..620-343-8646 ovRioaN M~ J JT~t~n~~ ~ PA,R~TY Rs001yS Establish every Pizza Ranch`"' as a basiness ministry opportunity where I I I ' our guests receivealegendary AVAILABLC AT MDST LDCATIDNS ~ experience through quality food and ~~ service; where we take a positive ,~~i ~ ~--~~ z '~" 'a leadership position in the ~ ~ VISA i ~ - ,, communities we serve while « • - - - - ~ _ . + ...... , .... ~ - _ . , • , . • . ._ ._ .. _ _ m ~ .._ _._ w . ... , . ,. •- '° equipping our employees ~ _ ... W tt~W . P ! Z Z A I`'+i r» 1` ~-;~. ~ ~ R1 with tools to lead happy , . ,:... ~ w • , .... < ... » ~ • - , ~ • ~ ~ • ana proUnctive lives. ~ Franchise opportunities at www.pizzaranchfranchise.com t ~~