3.8. SR 06-20-2011city of
Elk -~-.
River
REQUEST FOR ACTION
TO ITEM NUMBER
Ma or and Ci Council 3.8.
AGENDA SECTION MEETING DATE PREPARED BY
Consent une 20, 2011 Tim Simon, Finance Director
ITEM DESCRIPTION REVIEWED B)/
Consider Approval of Performance Measurement Program
REVIEWED BY
ACTION REQUESTED
Approval of a resolution to adopt the performance measures and will report the results to the citizens.
BACKGROUND/DISCUSSION
In 2010, the Legislature created the Council on Local Results and Innovation. In February 2011, the
Council released a standard set of ten performance measures for Counties and Cities that will aid
residents, taxpayers, and state and local elected officials in deterrnixiing the efficacy of counties and cities
in providing services, and measure residents' opinions of those services. By February of 2012, the
Council must create comprehensive performance measurement systems for cities and counties to
implement in 2012.
Participation in the program is Volunta~rv,. Counties and cities that choose to participate in the standard
measures program must officially adopt the corresponding 10 performance benchmarks developed by the
Council, and implement them in 2011. We will be required to communicate the results of the measures
to the residents the following calendar year. In discussions with Economic Development Director Annie
Deckert, these questions can be incorporated into the community survey that was recently approved by
the City Council. Other communities are using their website as a way to facilitate the survey. To
participate, the City must approve a declaration stating that the City has adopted the corresponding 10
performance measurers developed by the Council by July 1, 2011.
The Ten Performance Indicators are listed below:
General
1) Citizen Survey Question -overall quality of services
2) Percent change in the taxable property market value
3) Citizen Survey Question -overall appearance
Police Services
4) Citizen Survey Question- rating safety or Part I and II crime rates
Fire Services
5) Citizen Survey Question -quality of services or ISO rating
Streets
6) Citizen Survey Question -road condition or average street pavement condition rating
7) Citizen Survey Question -quality of snowplowing
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Water
8) Citizen Survey Question -quality and dependability
Sewer
9) Citizen survey Question -quality and dependability
Parks and Recreation
10) Citizen Survey Question -quality of recreational programs and facilities
FINANCIAL IMPACT
We will be eligible fox a reimbursement of $0.14 per capita in local government aid, not to exceed $25,000
and is also exempt fox levy limits fox taxes payable in 2012, if levy linvts are in effect.
ATTACHMENTS
^ Performance Measurement Program
^ The Council on Local Results and Innovation 2011 Legislative report
^ Model Performance Measures for Cities
^ Resolution to adopt the performance measures and report the results to the citizens
Action Motion by Second by Vote
FOllow Up
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Performance Measurement Program Page 1 of 1
Performance Measurement Program
The Program
In 2010, the Legislature created the Council on Local Results and Innovation. In February 2011, the Council
released a standard set of ten performance measures for counties and ten performance measures for cities
that will aid residents, taxpayers, and state and local elected officials in determining the efficacy of counties
and cities in providing services, and measure residents' opinions of those services. By February of 2012, the
Council must create comprehensive performance measurement systems for cities and counties to implement
in 2012. Cities and counties that choose to participate in the new standards measure program may be eligible
for a reimbursement in LGA, and exemption from levy limits.
Participation by Cities and Counties
Participation in the standard measures program by a city or a county is voluntary. Counties and cities that
choose to participate in the standard measures program must officially adopt the corresponding 10
performance benchmarks developed by the Council, and implement them in 2011. To view the 10
performance measures for voluntary adoption for both cities and counties, please click on the following link:
http:l/www.auditor.state, mn. us/other/councils/LacalResultsandl nnavation/final_repart, pdf.
Benefits
A county or city that elects to participate in the standard measures program for 2011 is eligible for a
reimbursement of $0.14 per capita in local government aid, not to exceed $25,000 and is also exempt from
levy limits under sections 275.70 to 275.74 for taxes payable in 2012, if levy limits are in effect.
Reporting Requirements for 2011
In order to receive the per capita reimbursement in 2011, and levy limit exemption for calendar year 2012,
counties and cities must:
File a report with the Office of the State Auditor by July 1, 2011. This report will consist of a declaration
approved by the city council or county board stating that the city/county has adopted the corresponding 10
performance measures developed by the Council.
To meet the reporting requirements for 2011, a copy of the declaration in a PDF format can be attached to an
email and sent to: gid@osa.state.mn.us.
Reporting and Requirements for 2012 and Beyond
Annual reporting will be required by the cities and counties that participate in the program. By July 1, 2012,
cities and counties will be required to report to the OSA that they have adopted and implemented both the
performance benchmarks, and the performance measure system released by the Council in February of 2012.
A declaration will be required that the city/county has reported or will report the results for calendar 2011 of the
10 adopted measures to its residents before the end of calendar year 2012. A county or city that elects to
participate in the standard measures program for 2012 is eligible for a reimbursement of $0.14 per capita in
local government aid, not to exceed $25,000 and is also exempt from levy limits under sections 275.70 to
275.74 for taxes payable in 2013, if levy limits are in effect.
Further Questions
If you have any questions regarding the program or the reporting requirements, please email Dave Kazeck at
dove. kazeck@asa. state. m n. us.
Privacy Policv ~ Accessibility Information ~ p2010 C?ffice of the Minnesota State Auditor
http://www.auditor.state.mn.us/default.aspx?page=20110525.013 06/17/2011
The Council on Local Results and Innovation 2011
Legislative Report
February 14, 2011
February 14, 2011
To the Property and Local Sales Tax Division of the House of Representatives, Taxes Committee
and the Taxes Division on Property Taxes of the Senate Tax Committee,
Per the requirements of 2010 Minnesota Laws Chapter 389, Article 2, Sections 1 and 2, the
Council on Local Results and Innovation is submitting its recommended "... standard set of
approximately ten performance measures for counties and ten performance measures for cities
that will aid residents, taxpayers, and state and local elected officials in determining the efficacy
of counties and cities in providing services, and measure residents' opinion of those services."
The recommended model performance measures are attached. Local government and public
feedback was solicited on the proposed benchmarks.
The members of the Council include:
• Patricia Coldwell, Association of Minnesota Counties
• John Gunyou, City of Minnetonka
• Mark Hintermeyer, City of Moorhead
• Jay Kiedrowski, Humphrey School, University of Minnesota
• Katie Nerem, Blue Earth County
• Rebecca Otto, Minnesota State Auditor
• Jay Stroebel, City of Minneapolis
• Matt Stemwedel, City of Woodbury
• Wendy Underwood, City of St. Paul
• Tim Walsh, Scott County
• Ben Woessner, City of Pelican Rapids
The Council received no funding to conduct their work. Meeting minutes were taken by
volunteers, and the Office of the State Auditor posted all meeting materials and meeting dates on
the Office of the State Auditor website. All meetings were open to the public.
The Council sees value in having all counties and cities in Minnesota develop performance
measures that then use to manage their jurisdictions and having results of those performance
measures shared with citizens and property tax payers. Our recommended performance
measures should be considered examples to assist counties and cities in developing their own
performance measures. The Council was concerned about the misuse of these performance
measures by the legislature or others in the appropriation of funds or for comparisons among
counties and cities. The general performance measures recommended are simply inadequate for
those purposes.
The Council on Local Results and Innovation is proceeding to meet the additional requirements
of the statute, which is to "develop recommended minimum standards for comprehensive
performance measurement systems by February 15, 2012." We interpret "performance
measurement system" to mean more broadly a performance management system that uses
performance measures to manage counties and cities.
Representatives of the Council would welcome the opportunity to discuss the Council's work,
our recommended model performance measures, and our concerns about the use of these
measures.
Sincerely,
Jay Kiedrowski, Chair
Minnesota Council on Local Results and Innovation
Cc: House Speaker, House Minority Leader, Senate Majority Leader, and Senate Minority
Leader
Attached: Model Performance Measures for Counties, Model Performance Measures for Cities
Model Performance Measures for Cities
The following are the recommended model measures of performance outcomes for cities, with
alternatives provided in some cases. Key output measures are also suggested for consideration
by local city officials.
General•
1. Rating of the overall quality of services provided by your city (Citizen Survey:
excellent, good, fair, poor)
2. Percent change in the taxable property market value
3. Citizens' rating of the overall appearance of the city (Citizen Survey: excellent, good,
fair, poor)
Police Services:
4. Part I and II crime rates (Submit data as reported by the Minnesota Bureau of
Criminal Apprehension. Part I crimes include murder, rape, aggravated assault,
burglary, larceny, motor vehicle theft, and arson. Part II crimes include other
assaults, forgery/counterfeiting, embezzlement, stolen property, vandalism, weapons,
prostitution, other sex offenses, narcotics, gambling, family/children crime, D. U.I.,
liquor laws, disorderly conduct, and other offenses.)
OR
Citizens' rating of safety in their community (Citizen Survey.• very safe, somewhat
safe, neither safe nor unsafe, somewhat unsafe, very unsafe)
Output Measure:
Police response time (Time it takes on top priority calls from dispatch to the first
officer on scene.)
Fire Services•
5. Insurance industry rating of fire services (The Insurance Service Office (ISO) issues
ratings to Fire Departments throughout the country for the effectiveness of their fire
protection services and equipment to protect their community. The ISO rating is a
numerical grading system and is one of the primary elements used by the insurance
industry to develop premium rates for residential and commercial businesses. ISO
analyzes data using a Fire Suppression Rating Schedule (FSRS) and then assigns a
Public Protection Classification from 1 to 10. Class 1 generally represents superior
property fire protection and Class 10 indicates that the area's fire suppression
program does not meet ISO's minimum criteria.)
OR
Citizens' rating of the quality of fire protection services (Citizen Survey.• excellent,
good, fair, poor)
Output Measure:
Fire response time (Time it takes from dispatch to apparatus on scene for calls that
are dispatched as a possible fire).
Emergency Medical Services (EMS) response time (if applicable) (Time it takes from
dispatch to arrival of EMS)
Streets•
6. Average city street pavement condition rating (Provide average rating and the rating
system program/type. Example: 70 rating on the Pavement Condition Index (PCI))
OR
Citizens' rating of the road condition in their city (Citizen Survey.• good condition,
mostly good condition, many bad spots)
7. Citizens' rating the quality of snowplowing on city streets (Citizen Survey.' excellent,
good, fair, poor)
Water
8. Citizens' rating of the dependability and quality of city water supply (centrally-
provided system) (Citizen Survey: excellent, good, fair, poor)
Output Measure:
Operating cost per 1,000,000 gallons of water pumped/produced (centrally-provided
system) (Actual operating expense for water utility / (total gallons
pumped/1, 000, 000))
Sanitary Sewer•
9. Citizens' rating of the dependability and quality of city sanitary sewer service
(centrally provided system) (Citizen Survey: excellent, good, fair, poor)
Output Measure:
Number of sewer blockages on city system per 100 connections (centrally provided
system) (Number of sewer blockages on city system reported by sewer utility /
(population/100))
Parks and Recreation:
10. Citizens' rating of the quality of city recreational programs and facilities (parks, trails,
park buildings) (Citizen Survey: excellent, good, fair, poor)
RESOLUTION 11-
A RESOLUTION OF THE CITY OF ELK RIVER
A RESOLUTION ADOPTING THE PERFORMANCE MEASURES
WHEREAS, the State Legislature in 2010 created the Council on Local Results and Innovation;
and
WHEREAS, the Council released a standard set of ten performance measures for counties and
cities that will aid residents, taxpayers, and state and local elected officials in determining the efficacy
of counties and cities in providing services and measure residents' opinions of those services; and
WHEREAS, cities and counties that choose to participate in the new performance measurement
program may be eligible for a reimbursement of $0.14 per capita in Local Government Aid and
exemption from levy limits for taxes payable 2012.
NOW, THEREFORE, BE IT RESOLVED that the Ciry Council of the Ciry of Elk River does
hereby approve the following Performance Measures and will publish the results of the Performance
Measures prior to December 31, 2012.
General
Police
^
Fire
Streets
Ten Performance Indicators
Citizen survey -quality of services
Percent change in the taxable market value
Citizen Survey -overall appearance
Citizen survey rating safety or Part I and II crime rates
Citizen survey -quality of services or ISO rating
^ Citizen survey -quality of road conditions or average street
pavement condition rating
• Citizen survey -quality of snow plowing
Water
• Citizen survey -quality and dependability
Sanitary Sewer
^ Citizen survey -quality and dependability
Parks and Recreation
^ Citizen survey -quality of services
Passed and adopted this 20`'' day of June 2011.
John J. Dietz, Mayor
ATTEST:
Tina Allard, City Clerk
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