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6.7. SR 03-02-1998ity of River Item 6.7. MEMORANDUM TO: FROM: DATE: SUBJECT: Mayor and City Council Stephen Rohlf, Building and Zoning Administrator March 2, 1998 Additional Clerical Help In our 1998 budget, the Building and Zoning Department made a request for additional clerical help during the busy months of the year. The work load in the department has been steadily increasing each year. We issue permits for and/or inspect items that were never the department's responsibility in years past (septic systems, apartments, sewer hook-ups, etc.). We are also dealing with a wider range of other issues like Energy City and Lake Orono. These added responsibilities increase the work load, demanding more staff time and more clerical support. Throughout the year, it is estimated that there are more than 16,000 incoming phone calls to the department that are fielded by the Building and Zoning Secretary. Well over 2,000 permits are processed and more than 8,000 inspections are scheduled per year. During the construction season it is nearly impossible to keep up with the walk up traffic and phones let alone the other duties that are the responsibility of the department's secretary. Additional clerical help for the Building and Zoning Department was reviewed during the 1998 budget process and was added to the list of possible staff additions that could be funded by council contingency funds. Our request is for an additional 20 hours per week from April 1st through November 30th. More details on how to most effectively accomplish this request are contained in the memo from the City Clerk. \\elkriver\sys\shrdoc\council\clericsr.doc 13065 Orono Parkway · P.O. Box 490 · Elk River, MN 55330 · TDD & Phone: (612) 441-7420 · Fax: (612) 441-7425 ity of MEMORANDUM River FROM: Mayor and City Council Sandra Thackeray, City Clerk DATE: March 2, 1998 SUBJECT: Request for Additional Clerical Staff for Building and Zoning Department As Steve Rohlf explained in his memo, the Building and Zoning Department is requesting additional clerical staff to cover peak building periods. The department has grown to the point where one clerical staff person is not sufficient to cover all the needs of the public and the department on a day-to-day basis. Currently the Building/Zoning (BZ) Department has one full time clerical staff person (Geryl Rogers) and one half time clerical staff (8:00 - 12:30) divided by two people (Sara Onarheim and Joni Pearson). The Department is requesting additional clerical assistance from 12:30 - 4:30 to assist during the building season which is approximately from April - November. We are proposing to contract with a temporary service for this position. The actual plan is to have the city's existing receptionist (Tina Allard) work in the BZ Dept. from 12:30 - 4:30 from April - November and to have the contracted temporary employee work as the city's receptionist. This will allow Tina to get hands on experience in the building department. The hands on experience will help in providing a more well-rounded, diversified clerical staff. We are proposing that the temporary employee work at the receptionist desk approximately 20-25 hours per week. The city's cost to implement this plan would be in the range of approximately $9,000 to pay for the temporary employee for an 8 month period. ACTION REQUESTED Council authorization to hire a clerical staff person through a temporary agency to work from April - November from 12:30 - 4:30. CLERICAL SCHEDULE 13065 Orono Parkway · P.O. Box 490 · Elk River, MN 55330 · TDD & Phone: (612) 441-7420 · Fax: (612) 441-7425 CLERICAL SCHEDULE Sara Onarheim (Office Service Worker - part time) to provide the following coverage: Monday, Wednesday, Friday ~ Building and Zoning- 8:00 - 12:30 Tuesday and Thursday ~ Street/Park - 8:00 - 11:30 ~ Building and Zoning 11:30 - 12:30 to cover lunch Joni Pearson (Secretary - full time) to provide the following coverage: * Tuesday, Thursday ~ Building/Zoning- 8:00 - 11:30 0 (Coverage for receptionist, if needed, during this time period by Debbie Huebner) · Monday - Friday ~ Receptionist lunch coverage- 11:30- 12:30 · Remainder of the week in Administration Tina Allard (Receptionist - full time) to provide the following coverage: · January, February, March & Dec. ~ Receptionist 8:00 - 4:30 · April- November ~ Receptionist 8:00 - 11:30 · April- November ~ Building and Zoning - 12:30 - 4:30 Temporary Service Clerical to provide the following coverage: · April- November ~ Receptionist 12:30 - 4:30 \ \elkriver\sys\shrdoc\councfl\clerical.doc