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10.1. SR 04-16-2012ilk REQUEST FOR ACTION ..~ River TO ITEM NUMBER Ma or and Council 10.1 AGENDA SECTION MEETING DATE PREPARED BY Work Session Aril 16, 2012 Cal Portner, Ci Administrator ITEM DESCRIPTION REVIEWED By Review Updates to Personnel Policy Manual Lauren Wi er, HR Re resentative REVIEWED BY ACTION REQUESTED Review, discuss and provide direction for proposed updates to the City of Elk River Personnel Policy Manual. BACKGROUND/DISCUSSION The City of Elk River Personnel Policy Manual was last updated in August of 2010 and revised in August of 2008. Since that time, there have been a number of items that have arisen that needed clarification, have become obsolete, or have changed. There are also a number of items that staff seeks Council input and direction. The policy manual is not a collection of City Council-adopted policies, rather a guidebook to quickly reference common questions and procedures. In its final state, it will contain more specific citations for comprehensive policies. The final document also has exhibits of the most commonly referenced employee policies. The same documents are also available on SharePoint, the city's Intranet site. The original manual includes this disclaimer regarding the intent of the manual: The city strives to provide an ~czent system of personnel administration for its employees. This policy manual serves as a guide for administrative actions concerning city personnel matters and is provided for informational purposes only. It is not a contract between the city and any of its employees. Although we have attempted to cover matters thatgenerally apply to employees, this policy manual does not cover every situation that may arise. Over the past two years, staff has annotated policy questions and has made determinations to resolve conflicts in accordance with the policy manual. They have also maintained a record of Council discussions, which are now included or will be discussed for clarification. Hard copies of the current manual will be available at the work session and an electronic version will be included in your iPad Dropbox for reference. The highlighted attachment has not been reviewed by the city attorney. Our intent is to have the attorney review after we have Council clarification on specific areas at which time the Council will formally accept the new document. ~ 1/ E I E I 1 1 C:\Users\jmiller\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.0utlook\GWL3I79K\Policy ~~~ Manual RFA.docx FINANCIAL IMPACT N/A ATTACHMENTS ^ Personnel Manual with highlighted changes ACtloll Motion by Second by Vote Follow Up C:\Usexs\jmiller\AppData\Local\Micxoso$\Windows\Tempoxaxy Internet Files\Content.0utlook\GWL3I79K\Policy Manual RFA.docx City of Elk River Personnel Policy Manual (Revised August 2008) (Updated August 2010) DRAFT for Review TABLE OF CONTENTS INTRODUCTION ...............................................................................................................1 EMPLOYMENT EQUAL EMPLOYMENT OPPORTUNITY ..................................................................................2 DEFINITIONS OF EMPLOYMENT STATUS ............................ ..................................................6 WORK RULES .............................................................................. ..................................................3 ORIENTATION PERIOD ............................................................. ..................................................7 COMPENSATION ........................................................................ Error! Bookmark not defined. WORK WEEK ............................................................................... ..................................................8 PAYDAYS ..................................................................................... ..................................................8 OVERTIME AND COMPENSATORY TIME FOR NON-EXEMPT EMPLOYEES ..................9 TIME OFF FOR EXEMPT EMPLOYEES ................................... Error! Bookmark not defined. REPORT OF PERSONNEL CHANGES ...................................... ................................................10 GOVERNMENT DATA PRACTICES ACT ................................ ................................................10 PERFORMANCE APPRAISALS ................................................. ................................................11 ATTENDANCE ............................................................................. Error! Bookmark not defined. REST BREAK/MEAL BREAK .................................................... ................................................11 EMPLOYMENT OF RELATIVES ...............................................................................................12 SUPPLEMENTAL EMPLOYMENT ............................................ ................................................12 SEPARATION FROM EMPLOYMENT RESIGNATION ...............................................................................................................................9 RETIREMENT ................................................................................................................................9 LAYOFFS ......................................................................................................................................10 SEVERANCE PAY .......................................................................................................................10 LEAVE BENEFITS VACATION ................................................................................................................................... 10 SICK LEAVE ................................................................................................................................ 12 SICK LEAVE DONATION .......................................................................................................... 13 HOLIDAYS ................................................................................................................................... 14 LEAVES OF ABSENCE ............................................................................................................... 15 Family and Medical Leave Policy ........................................................................................... 15 Sick or Injured Child Care Leave Policy ................................................................................. 16 School Activities Leave ........................................................................................................... 16 Bone Marrow Donation Leave ................................................................................................. 17 National Guard and Reserve Leave ......................................................................................... 17 Military Leave for Uniformed Service .................................................................................... 17 Jury/Witness Duty Leave ......................................................................................................... 18 Bereavement Leave .................................................................................................................. 18 General Leave .......................................................................................................................... 19 Voting Leave ............................................................................................................................ 19 GENERAL BENEFITS GENERAL BENEFITS .................................................................................................................20 INSURANCES ..............................................................................................................................20 DEFERRED COMPENSATION ...................................................................................................20 FLEXIBLE BENEFITS PLAN (Section 125) ...............................................................................20 EMPLOYEE DEVELOPMENT/TUITION REIMBURSEMENT ...............................................21 EMPLOYEE WELLNESS ............................................................................................................21 GENERAL POLICIES SMOKE & TOBACCO FREE POLICY ....................................................................................... 21 APPEARANCE AND DRESS GUIDELINES ............................................................................. 21 TELEPHONE USE ........................................................................................................................ 22 E-MAIL/INTERNET USE ............................................................................................................ 22 GUIDELINES APPLICABLE TO ALL E-MAIL AND VOICE-MAIL USAGE ........................ 23 GUIDELINES APPLICABLE TO THE USE OF INTERNET E-MAIL AND WORLD WIDE WEB ACCESS ............................................................................................. 23 BANDWIDTH CONSERVATION ............................................................................................... 24 TRAVEL EXPENSES ................................................................................................................... 25 KEYS AND SECURITY ............................................................................................................... 25 PERSONAL USE AND DISPOSAL OF CITY PROPERTY ....................................................... 25 USE OF CITY VEHICLES ........................................................................................................... 26 HANDLING CITIZENS' COMPLAINTS .................................................................................... 26 EMERGENCY CLOSING POLICY ............................................................................................. 27 EMPLOYEE PARTICIPATION IN CITY FIRE DEPARTMENT .............................................. 27 POLITICAL ACTIVITY ............................................................................................................... 28 CANDIDACY ................................................................................................................................ 29 LABOR RELATIONS DISCIPLINE ..................................................................................................................................28 SAFETY SAFETY ........................................................................................................................................29 SAFETY EQUIPMENT REIMBURSEMENT POLICY ..............................................................30 INCIDENT REPORTING .............................................................................................................30 WORKERS' COMPENSATION ..................................................................................................31 CONDUCT ETHICS OF PUBLIC EMPLOYMENT ............................. ACCEPTING GIFTS ........................................................... EMPLOYEE ENDORSEMENTS ....................................... CONFLICT OF INTEREST ................................................ HARASSMENT .................................................................. Purpose of Policy ................................................................. .....................................................31 .....................................................31 .....................................................3 2 .....................................................32 .....................................................32 .....................................................32 Definitions of Sexual and Other Forms of Harassment .................................................................32 Scope of Policy ..............................................................................................................................33 Reporting Harassment ....................................................................................................................34 Confidentiality ...............................................................................................................................34 No Retaliation ................................................................................................................................34 Questions About Policy .................................................................................................................34 WORKPLACE VIOLENCE ..........................................................................................................35 DRUG AND ALCOHOL POLICY ...............................................................................................35 PERSONNEL POLICY MANUAL RECEIPT AND ACKNOWLEDGMENT EXHIBITS Introduction This policy manual contains personnel policies and procedures for City of Elk River employees. The city strives to provide an efficient system of personnel administration for its employees. This policy manual serves as a guide for administrative actions concerning city personnel matters and is provided for informational purposes only. It is not a contract between the city and any of its employees. Although we have attempted to cover matters that generally apply to employees, this policy manual does not cover every situation that may arise. Other than any applicable collective bargaining agreement, this policy manual replaces and supersedes any and all prior manuals, memos and any other written or oral statements of employment policies and procedures. Except as provided by statute or applicable collective bargaining agreement, employment of all city employees is at-will. This means that the employee has the right to terminate his or her employment at any time, with or without cause or notice, and that the city has that same right. No representative of the city has the authority to alter the at-will nature of an employee's employment except the City Council by approval of a written contract of employment executed by the city. No employee has a protectable property interest in his or her employment with the city. The policies in this manual shall apply to all city employees unless specifically exempted by the City Council. Consultants rendering professional services on a fee basis are not considered city employees. The city may add to, modify or revise portions of this manual as the city deems appropriate, with or without prior notice. This manual may be superseded to the extent that it is inconsistent with state or federal statute, a collective bargaining agreement entered between the city and its employees, or a written contract of employment signed by the city. Employment Equal Employment Opportunity The city pledges its best efforts to avoid discrimination against or harassment of any employee or applicant for employment because of race, color, creed, religion, sex, age, national origin, sexual orientation, marital status, veteran status, status with regard to public assistance, physical or mental disability, or any other status protected by state or federal law. The city prohibits discrimination against or harassment of any employee or job applicant on the basis of protected class status. Employees who participate in discrimination in violation of this policy are subject to discipline up to and including termination. Retaliation against any employee for making a complaint under this policy or assisting with investigations of complaints made under this policy is also strictly prohibited. Any person who feels that s/he has been discriminated against should contact the City Administrator or Human Resource Representative. Employment Status Definitions Full-Time: A regular work schedule consisting of 2,080 hours per year. Part-Time: A regular work schedule of less than 2,080 hours per year, generally over the 12 months period. Orientation Period: First six months of employment as described below. Regular: An employee who has completed his or her Orientation Period, as described below. Seasonal: A position that is seasonal in nature; less than 12 months per year. The employee may work more than one hundred twenty (120) days in any consecutive 12-month period. Temporary: A position scheduled to work fewer than 120 days in any consecutive 12-month period. Elected or Appointed Official: A person elected as Mayor or Council member or a person appointed by the Mayor and Council to serve on a city commission or board. Applicant: Any person applying for a paid or volunteer position. Work Rules In accepting employment with the City of Elk River, employees become representatives of the city and are responsible for assisting and serving the residents for whom they work. An employee's primary responsibility is to serve the residents of Elk River. Employees shall exhibit conduct that is ethical, professional, responsive, and of standards becoming of a city employee. To achieve this goal, employees must adhere to established policies, rules, and procedures and follow the instructions of their supervisors. The following are job requirements for every position of the City of Elk River. All employees are expected to: • Perform assigned duties to the best of their abilities at all times. • Render prompt and courteous service to the public at all times. • Read, understand, and comply with the rules and regulations as set forth in these Personnel Policies as well as those of their departments. • Conduct themselves with decorum toward both residents and staff and respond to inquiries and information requests with patience and courtesy. • Report any and all unsafe conditions to the immediate supervisor. • Maintain good attendance. Orientation Period The Orientation Period is an integral part of the employment process in which the city and the new employee should consider whether the employment situation appears to be satisfactory. The Orientation Period consists of the first six (6) months of employment. During the Orientation Period, the city will observe the employee's work to determine whether the employee demonstrates that s/he is qualified for the position to which s/he was appointed. Performance, skills, ability, and other factors observed and demonstrated during the Orientation Period are evaluated by the employee's supervisor in order to determine whether the employee will be retained by the city. As during employees' regular employment, employment during the orientation period is at-will, meaning the employee and the city each have the right to terminate employment with or without cause or notice (except if provided otherwise by statute or applicable collective bargaining agreement). If the employee does not meet established standards, and there is reason to believe, in the city's sole discretion, that a longer review period is needed, the Orientation Period may be extended to a total of 12 months. Upon satisfactory completion of the Orientation Period, the employee will become a regular employee. This does not mean that the employee's employment becomes permanent. Except as provided by statute or applicable collective bargaining agreement, employment for all city employees is for an indefinite time and can be terminated by either party at any time and for any reason, both during and after the Orientation Period. Employees promoted or appointed to new positions must successfully complete a six month Orientation Period. If found during the Orientation Period to be unsuited for the position, the city at its sole discretion, may reinstate the employee to his/her former position and former rate of pay. Reinstatement is not guaranteed. All employees, regardless of classification, status or length of service are expected to meet and maintain City standards for job performance and behavior. Compensation Employees will be compensated according to the compensation plan approved by the City Council. The city will develop and maintain a compensation plan for all positions in accordance with federal and state laws. This plan may be reviewed and changed periodically in the sole discretion of the city. Work Week Work schedules for employees will be established by the appropriate department director with the approval of the city administrator. The regular workweek for regular full-time employees is 40 hours per week. The regular workweek for regular part-time employees is less than 40 hours per week. Unless otherwise provided, the normal workday will begin at 8:00 a.m. and end at 4:30 p.m. The normal workweek will consist of five consecutive workdays, Monday through Friday. Flex-time arrangements must be approved by the department director and city administrator. The department director or city administrator may deny requests for flex- time at their sole discretion. Flex-time arrangements shall not negatively affect service levels. Employees with flex-time arrangements may be asked to adjust their schedules periodically or to discontinue flex-time in order to accommodate vacations, sick leave, or other issues within the department. Paydays As provided by Minnesota law, all employees are required to participate in direct deposit. Employees will be paid biweekly on alternate Fridays, adjusted according to bank holiday schedules. Timesheets Timesheets must be received by the payroll clerk by 10:00 a.m. on Monday of payroll week for payment on Friday. Timesheets submitted after the deadline will not be paid until the following payroll week. In accordance with the Fair Labor Standards Act (FLSA), hours worked and leave time used by non-exempt employees are to be recorded daily. Each reporting form must include the signature of the employee and immediate supervisor. Reporting false information on a time sheet may be cause for immediate termination. Overtime and Compensatory Time for Non-Exempt Employees All employees may be required to work overtime as requested by their supervisor. Refusal to work overtime as requested may result in disciplinary action. Supervisors will make reasonable efforts to balance the personal needs of their employees when assigning overtime work. All overtime must be authorized in advance by the employee's supervisor. An employee who works overtime without prior approval may be subject to disciplinary action. The city complies with applicable state and federal laws governing accrual and use of overtime. Only employees to whom the overtime provisions of the state and/or the federal FSLA apply are required to be compensated for overtime work. The city administrator and human resource representative will determine whether each employee is "exempt" or "non- exempt" in accordance with federal law. Overtime eligible (non-exempt) employees will be compensated at the rate of one and one- half times their base hourly rate for hours worked over 40 in one workweek. However, non-exempt employees employed in fire protection activities or law enforcement activities may be paid overtime based on the 7(k) exemption as defined by the FLSA (29 U.S.C. § 207(k)). Vacation, sick, compensatory, and bereavement leave hours taken during the workweek do not count toward "hours worked" for purposes of overtime. Holiday time off pursuant to the Holidays policy below generally will count toward "hours worked" for non-exempt employees. Emergency call out hours, as determined by the department head, and weekend rotation hours will be compensated as overtime hours and will be paid at time and one half. Overtime compensation will be paid for overtime hours, unless the employee and department director mutually agree in advance of performance of the work that the overtime will be banked as compensatory time in lieu of receipt of overtime compensation. Employees may request and use compensatory time off in the same manner as other leave requests. Non-exempt employees who have requested the use of accrued compensatory time will be permitted to use the compensatory time within a reasonable period after making the request, if the use of the compensatory time does not unduly disrupt the operations of the city. All compensatory time must be marked as such on official timesheets, both when it is earned and when it is taken. Overtime hours not specified as compensatory time will be paid with overtime compensation. Human Resources maintains compensatory time records. An employee whose activities include public safety, emergency response or seasonal work may accumulate up to 480 hours of unused compensatory time in a "bank." All other employees may accumulate up to 240 hours of unused compensatory time in a "bank." An employee may not carry over more than forty (40) hours of compensatory time in a bank from one calendar year to the next. Street and Equipment Services employees will track compensatory time based on a November 1 to October 31 year. No more than 40 hours may be carried from October 31 to November 1. Any non-exempt employee who has accumulated more hours of compensatory time than is permitted to bank shall be paid overtime compensation for all overtime hours of work in excess of the amount permitted to be banked. Upon termination of employment, non-exempt employees will be paid for all accrued but unused compensatory time. Employees called to work on an unscheduled or emergency basis shall receive a minimum of two (2) hours call out pay. Overtime pay for holidays is explained in the Holidays section of this manual. Time off for Exempt Employees Positions classified as Exempt do not qualify for overtime compensation per the FLSA. Exempt employees are expected to work the hours necessary to meet the performance expectations outlined by their supervisors, the city administrator, and the City Council. Generally, to meet these expectations, an exempt employee is often required and expected to work in excess of forty (40) hours per week. Exempt employees are required to use paid leave when on personal business or away from the office for more than four (4) hours, on a given day. Absences of four or fewer hours do not require the use of paid leave as it is presumed that the employee works in excess of 40 hours per week. Exempt employees shall communicate their absence to the city administrator or his/her designee. Personal time off shall not be on aone-for-one basis with excess hours worked. Report of Employee Information Changes The city attempts to maintain complete and accurate employee information and complies with data privacy laws. It is important that your permanent personnel records are kept accurate and up-to-date. Immediately notify human resources when there is a change in any of the following: • Name (through marriage or otherwise) • Address • Marital status • Beneficiaries for life insurance and retirement • Telephone number • Person to contact in case of emergency • Other changes which may affect benefits coverage Minnesota Government Data Practices Act Pursuant to the Minnesota Government Data Practices Act (DPA) data are categorized as private, non-public, or confidential. All data is public unless classified otherwise. In many circumstances, data may not be disclosed except with authorization of the subject of the data or pursuant to court order. In compliance with the DPA, employees are strictly prohibited from disclosing to a third party, within or outside the city, any personnel data, data relating to pending civil legal actions, or any other data that might be classified as private, non-public, or confidential, without the city administrator's express authorization. The City Council appoints the city administrator as the responsible authority to administer the requirements for collection, storage, use, and dissemination of data. Refer to the city's Guidelines and Procedures for the Minnesota Government Data Practices Act for additional information. Performance Appraisals Performance appraisals are an opportunity for employees, supervisors, and the city to assess employee job performance. The performance appraisal system is designed to: • Ensure that quality services are provided to the public at the least possible cost; • Motivate and develop employees to their fullest potential; • Clarify roles and mutual expectations of supervisors and employees; • Promote open and ongoing communication between employees at all levels, including feedback from subordinates to supervisors; and • Assist in determination of whether employees are meeting the established performance standards for their position. Performance appraisal forms generally will be maintained in the employee's personnel file. Employees may be evaluated formally or informally at any time. An employee's immediate supervisor or department director will conduct a performance appraisal annually, and may conduct performance appraisals more frequently if prescribed by the city administrator or the department director. The performance appraisal usually will be in writing and must be signed by the employee and supervisor. Attendance Every employee has an important role in maintaining a productive workplace. Therefore, it is essential that all employees report to work every day as scheduled. Unsatisfactory attendance, including reporting late to work and leaving work early may result in disciplinary action up to and including discharge. If an employee must be absent from work for any reason, other than approved time off, s/he must notify his/her immediate supervisor at least thirty (30) minutes prior to the start of his/her normal working hours. If an emergency prevents the employee from notifying his/her supervisor at such time, the employee must call his/her immediate supervisor as soon as possible during the workday. Rest /Meal Break Non-exempt, full-time employees shall receive a paid rest break not to exceed fifteen (15) minutes away from job duties on one occasion during each four (4) hour work shift. Part- time employees shall receive a paid rest break not to exceed fifteen (15) minutes during a work period of four hours. Rest breaks cannot exceed fifteen minutes, including the time required to get to and from a rest break area. All employees scheduled to work six or more hours per shift are required to take ahalf- hour, unpaid meal break. Employees may not purposely miss rest breaks in order to accumulate time to leave early at the end of the day; all rest breaks and meal breaks must be taken. Employment of Relatives All employees are hired as the most qualified candidate based on qualifications, skills, and ability. Employment is not restricted to more than one member of a family (including spouse, children, parents, siblings, in-laws or other immediate relative). No family member will be hired where: 1. One family member would have the authority or practical power to supervise, appoint, remove, or discipline the other; 2. One family member would be responsible for auditing the work of the other; 3. Other circumstances exist which would place the family member in a situation of actual or reasonable foreseeable conflict between the city's interests and their own; and 4. Where the family member has a relative who is employed by an organization with whom the city has business dealings, and in the city's judgment, considering the position and job responsibilities of both the employee and family member would create an appearance of improper influence or favor or would jeopardize the confidentiality of data maintained by the city. Supplemental Employment Elk River does not restrict employees from engaging in outside employment. However, regular, full-time employees are expected to consider city work their primary employment. Employees may not engage in outside employment that interferes with the performance of one's city duties, that represents a conflict of interest, or that may influence or bias an employee's job related decision making ability. The city will not adjust work hours to facilitate the scheduling of outside employment. If a supervisor believes an employee's outside employment is detrimental to the city and his/her position, the employee may be asked to discontinue the outside employment. If an employee is asked to discontinue outside employment and fails to do so, s/he may be subject to discipline up to and including termination. Separation from Employment Resignation Proper notice is required for resignation. Employees resigning city employment must submit a written resignation to their supervisor at least ten (10) working days prior to the anticipated resignation date; department heads must provide twenty (20) working days written notice to the city administrator prior to the anticipated resignation date. Only actual work days may be used for proper notice, use of vacation, sick or compensatory time for proper notice is prohibited. With proper notice, the employee will be compensated for any accrued, unused vacation time s/he was eligible to use during that year. If eligible, s/he may also be compensated for a portion of banked sick leave as stated in the Severance Pay Section of this policy manual. Non-exempt employees will be compensated for any accrued but unused compensatory time as of the date of separation. An unauthorized absence from work for a period of three (3) or more working days may be considered a resignation without proper notice. Failure to comply with this notice procedure may be considered reason for denying an employee future employment with the city. Retirement Employees who retire from employment may be eligible for retirement programs as provided by state or federal law. Layoffs The City Council has the authority to lay off any necessary as determined in the city's sole discretion. (10) working day notice prior to a layoff. employee when such action becomes The city will attempt to provide a ten Severance Pay An employee resigning employment may be eligible for a cash payment for a portion of unused sick leave if the following conditions are met: 1. The employee must resign in good standing, not terminated by the city; and 2. S/he must provide proper notice of resignation as stated above; and 3. S/he must execute a release of claims; and 4. S/he must have completed two (2) consecutive years of service The severance payment is calculated at fifty percent (50%) of his/her accumulated sick leave balance up to a maximum paid of four hundred eighty (480) hours. Payment shall be at the rate of pay when the resignation is submitted. Accumulated sick leave in excess of nine hundred sixty (960) hours is not eligible for a severance payment. Sick leave shall continue to accumulate in excess of nine hundred sixty (960) hours to be used in accordance with the Family Medical Leave Act. Exit Interviews Human Resources shall conduct a brief interview with each employee separating from city employment. The interview seeks to identify employee morale trends triggered by policy concerns, management /communication gaps, workload levels and the general work place environment. Leave Benefits Vacation Paid vacation leave is provided for regular, full-time employees and on a prorated basis for eligible part-time employees. Eligible part-time employees hired before January 1, 2004, include employees working a minimum of 1,040 hours per year. Eligible part-time employees hired on or after January 1, 2004, include regularly scheduled part-time employees who work a set, consistent schedule and who work a minimum of forty (40) hours per biweekly pay period. Temporary and seasonal employees are not eligible for vacation benefits. Vacation leave is accrued based on consecutive years of leave eligible service. Employees accrue vacation leave at the following rates: Length of Service Accrual Rate From start of employment through completion of the St year 88 working hours per year Beginning of the 6t" year through completion of the 7t" year 112 working hours per year Beginning of the 8t" year through completion of the 9t" year 120 working hours per year Beginning of the l Ot" year through completion of the 11 t" year 128 working hours per year Beginning of the 12t" year through completion of the 13t" year 136 working hours per year Beginning of the 15t" year through completion of the 15t" year 144 working hours per year Beginning of the 16t" year through completion of the 17t" year 152 working hours per year Beginning of the 18t" year 160 working hours per year Beginning of the 19t" year 168 working hours per year Beginning of the 20t" year 176 working hours per year Beginning of the 21St year 184 working hours per year Beginning of the 22°d year through completion of the 24t" year 192 working hours per year Beginning of the 25t" year and thereafter 200 working hours per year Employees must receive department director approval before taking vacation leave. Orientation Period employees may not use vacation leave unless otherwise authorized by the city Administrator. Employees taking more than two (2) consecutive weeks of vacation or a combination of vacation and compensatory time must obtain prior approval from the city administrator. The city will make every effort to grant vacations at the time requested by the employee, but reserves the right to deny or approve vacation schedules. Regular, full-time and regular, part-time employees may carry forward from one year to the next unused vacation time up to an amount equal to the total number of vacation days earned during the previous year. Unused vacation time will not be paid out in wages upon termination of employment, except as provided in the Resignation Policy. Sick Leave Sick leave is not a privilege or vested right that an employee may use at his/her discretion. Eligible employees may use sick leave only for the following: 1. Personal illness or injury; 2. To attend medical and dental appointments; 3. To care for sick dependents; 4. To take dependents to medical and dental appointments; 5. Up to five days per calendar month to care for seriously ill family members who may not live with the employee. For purposes of this provision, "seriously ill" shall be determined in the sole discretion of the city administrator. Paid sick leave is provided for regular, full-time and on a prorated basis for eligible part- time employees. Regular, full-time employees accrue sick leave at a rate of eight (8) working hours for each calendar month. Eligible part-time employees hired before January 1, 2004, include employees working a minimum of 1,040 hours per year. Eligible part-time employees hired on or after January 1, 2004, include regularly scheduled part time employees who work a set, consistent schedule and who work a minimum of forty (40) hours per biweekly pay period and. Temporary and seasonal employees are not eligible for sick leave. There is no limit on the amount of accrued sick time that can be accumulated and carried forward from one year to the next. An employee must notify his/her immediate supervisor at least thirty (30) minutes before the start of his/her regular start time if s/he intends to be absent from work. If an emergency prevents the employee from notifying his/her immediate supervisor at such time, the employee must call his/her immediate supervisor as soon as possible during the workday. The employee is required to keep his/her immediate supervisor informed of his/her anticipated return to work. An employee attempting to use sick time for reasons other than those explicitly permitted in this policy will be subject to disciplinary action up to and including termination. A doctor's note shall be required if an employee is absent more than four (4) days or if abuse of sick leave is suspected by the employee's immediate supervisor, department director, or the city administrator. In some circumstances, an employee may be requested to submit to a medical examination by a physician or medical facility licensed to practice medicine. In such a circumstance, the city may select the physician and facility that will conduct the examination. Unused sick leave will not be paid out in wages upon termination of employment, except as provided in the Severance Pay section of this Policy Manual. Sick Leave Donation With the written consent of the city administrator, employees may donate equal shares of sick and vacation leave to fellow employees experiencing a major illness such as, but not limited to, heart attack, stroke, organ transplant, or other illness all of which must be supported by a physician's diagnosis, or a catastrophic accident with serious injuries supported by a physician's diagnosis. An employee will be eligible to receive donated leave: 1. If the employee currently earns sick leave. 2. Only after all of the employee's own sick, vacation, compensatory, or other leaves have been exhausted. 3. Only for normal work hours lost due to the illness for which the leave is donated. 4. Only for time not covered by disability insurance or workers compensation. 5. Up to a maximum of 240 hours. 6. If the physician's diagnosis indicates that the employee will be able to return to work after rehabilitation or recovery. The donated leave must be used concurrently with FMLA leave and must be used within 12 weeks of the date of the illness. Donated sick leave not used within 12 weeks will be forfeited. If the condition of the employee receiving donated leave improves so that s/he is able to return to work either in light duty, if available, or to his/her normal work schedule, any donated leave time shall be forfeited. An employee may donate up to 16 hours of equal shares of sick and vacation per employee per year made in increments of not less than eight (8) hours. The employee must complete a Leave Donation Form to donate leave. All donations will remain anonymous. Donated leave will be paid at the recipient's current rate of pay. Donated hours do not qualify to be included as part of sick leave for the severance pay calculation. Sick leave donated will be reduced hour for hour from the donating employee's severance pay as defined in this personnel manual. For example, if the employee is due 144 hours of severance pay and has donated 8 hours of sick leave to another employee, the severance pay will be 136 hours times the employee's current rate of pay. This policy applies on a prorated basis for part-time employees eligible for sick leave. Holidays The city observes the following holidays: • New Year's Day (January 1) • Martin Luther King's Birthday (third Monday in January) • Presidents Day (third Monday in February) • Memorial Day (last Monday in May) • Independence Day (July 4) • Labor Day (first Monday in September) • Veterans Day (November 11) • Thanksgiving Day (fourth Thursday in November) • Friday after Thanksgiving • Christmas Eve (December 24) • Christmas Day (December 25) Regular, full-time employees are eligible to receive pay for these holidays. Eligible part-time employees will receive paid holidays on the same basis as regular, full- time employees, except that holiday pay will be pro-rated according to the number of hours worked. Eligible part-time employees hired before January 1, 2004, include employees working a minimum of 1,040 hours per year. Eligible part-time employees hired on or after January 1, 2004, include regularly scheduled part time employees who work a set, consistent schedule and who work a minimum of forty (40) hours per biweekly pay period. Temporary and seasonal employees are not eligible for holiday pay. For employees working a Monday through Friday workweek, holidays occurring on Saturday will be observed the preceding Friday and holidays occurring on Sunday will be observed on the following Monday. When a holiday falls during an employee's vacation or sick leave, the employee will not be charged with vacation or sick leave for the holiday hours; the hours will be considered holiday leave. Although the city prefers that employees enjoy the observed holidays, emergencies may arise. If anon-exempt employee is required by his/her supervisor to work on a holiday, overtime (in addition to holiday pay) shall be paid as follows: 1. Regular, full-time and regular part-time employees shall be paid time and one-half. 2. Snow plow operators shall be paid double time on the actual holiday if different from the day observed by the city. 3. Firefighters shall be paid double time for emergency response and scheduled Fire Watch hours worked on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day (December 25) and Christmas Eve. 4. Part-time, seasonal or temporary employees will earn time and one half on the following four holidays • Independence Day • Christmas Day • New Year's Eve after 4:30 p.m. • New Year's Day 5. Liquor store employees may be required to work certain holidays. If a regular, full- time liquor store employee works on a day designated as a holiday as listed above, the employee may take another day (eight hours) off in lieu of the holiday. Non- exempt liquor store employees will be paid at one and one-half times their regular base rate for working the following days: • After 4:30 p.m. on New Year's Eve • New Year's Day (when open) • Memorial Day (when open) • Independence Day (when open) • Labor Day (when open) • Christmas Eve Day (when open) Leaves of Absence The city provides leaves of absence according to the following policies. Unless otherwise indicated, all leaves of absence are unpaid. An employee requesting a leave of absence must complete a Request for Leave of Absence form. Forms for requesting a leave of absence are available on SharePoint or from the finance department. When possible, advance notice of a leave should be provided to an employee's department director so work schedules can be adjusted accordingly. Family and Medical Leave Policy Eligible employees are entitled under the Family and Medical Leave Act (FMLA) to take up to 12 weeks unpaid leave during any 12 month period for the birth, adoption or foster care placement of a child; to care for a child, disabled adult son or daughter, spouse, or parent with a serious health condition; or because of the employee's own serious health condition. Employees returning from FMLA Leave will be able to return, at the discretion of management, either to the previous position or equivalent. The employee on FMLA Leave will not be eligible for reinstatement, however, if s/he would have been subject to a work force reduction or lay-off if working during the leave period. To be eligible for FMLA Leave, employees must have been employed with the city for at least 12 months and have worked at least 1,250 hours in the twelve months preceding the Leave. The 12 weeks of leave will be calculated on a rolling year basis measured backwards from the time the employee uses leave. FMLA Leave should be scheduled with the employee's supervisor as far in advance as possible. If leave is foreseeable, at least thirty (30) days advance notice should be given. If employees are eligible for both unpaid FMLA Leave and any paid leave (such as vacation, compensatory time, sick leave, or short-term disability benefits), they are required to use such paid leave concurrent with their unpaid FMLA Leave, except that employees on leaves due to birth or adoption need not use their accrued sick leave or vacation during the first six weeks of their leave if they choose not to. Further, employees receiving workers' compensation benefits during their FMLA leave are not required to, and may not elect to, use other paid leave concurrent with FMLA leave during the period they are receiving workers' compensation benefits. If FMLA Leave is taken due to the serious health condition of the employee or family member, medical certification will be required. Certification will be required before the leave begins or soon afterward, while on leave if necessary, and upon return to work. The city may, at its own discretion and expense, require a second opinion. Unless the employee makes special arrangements and is granted permission, FMLA Leave for the birth or adoption of a child or for foster care placement must be taken all at one time. FMLA Leave taken because of the employee's or another's serious health condition may be taken intermittently, all at one time, or in the form of a reduced work schedule, depending upon what is medically necessary. Leave taken by part-time employees in the form of a reduced schedule will be pro-rated to the number of hours worked during the last 12 months. While on leave, health insurance benefits will continue in the same manner as prior to leave. Employee co-payments must be made in a timely manner to avoid jeopardizing continued coverage. If you have questions about leave entitlements, contact Human Resources. Sick or Injured Child Care Leave Policy Employees who have worked at least half time during the 12 months preceding a leave are entitled to use accrued personal sick leave benefits for absences due to an illness of or injury to the employee's minor child, or a child under 20 years of age attending secondary school. School Activities Leave Policy Employees who have worked at least half time during the preceding 12 months are entitled to up to 16 hours leave during any 12-month period to attend school conferences or classroom activities related to the employee's child, provided the conferences or classroom activities cannot be scheduled during non-work hours. If an employee's child receives child care services or attends apre-kindergarten regular or special education program, the employee may use the leave time to attend a conference, or activity related to the employee's child, or to observe and monitor the services and program, provided the conference, activity or observation cannot be scheduled during non-work hours. When the need for leave under this section is foreseeable, the employee must provide reasonable prior notice of the leave to his or her immediate supervisor and make a reasonable effort to schedule the leave so as not to unduly disrupt city business. Bone Marrow Donation Leave Employees who work an average of twenty (20) or more hours per week who seek to undergo a medical procedure to donate bone marrow will be granted up to forty (40) hours of paid leave. The city may require verification by a physician of the purpose and length of each leave requested by the employee to donate bone marrow. National Guard and Reserve Leave Any officer or employee who is a member of the National Guard or other reserve unit is entitled to a leave of absence from public office or employment without loss of pay, seniority status, efficiency rating, vacation leave, sick leave, or other benefits for the time that s/he is engaged with the reserve in training or active service so long as such leave does not exceed a total of fifteen (15) days in any calendar year. Such leave will be allowed only in cases where the required service is satisfactorily performed. Such leave will not be allowed unless the officer or employee: 1. Returns to the public position immediately on being relieved from such military or naval service and not later than the expiration of the time herein limited for such leave; or 2. Is prevented from returning to City employment by physical or mental disability or other cause not due to the officer's or employee's own fault; or 3. Is required by proper authority to continue in such military or naval service beyond the time herein limited for such leave. Military Leave for Uniformed Service Except as provided otherwise in the National Guard and Reserve Leave Policy above, employees who are members of, apply to perform, or have an obligation to perform service in a uniformed service will be granted an unpaid leave of absence to perform such service. Military leave requests shall be made to the immediate supervisor. The term "uniformed service" means the Armed Forces, the Army National Guard and the Air National Guard when engaged in active duty, active duty for training, initial active duty for training, inactive duty training, full-time National Guard duty, the commissioned corps of the Public Health Service, and any other category of persons designated by the President in time of war or emergency. As soon as an employee is informed of the dates of the military training, s/he should notify his or her supervisor and request a leave of absence, even if he or she has not yet received written orders. In the case of an employee whose period of military service is less than 31 days, an employee must report back to his or her job at the first regularly scheduled shift after the completion of military service and the time required for return from the place of military service to the place of civilian employment. An employee called to active duty for more than 30 days, but less than 181 days, must report back to his or her job not more than 14 days after the completion of his or her military service. An employee called to active duty for more than 180 days must report back to his or her job not more than 90 days after the completion of his or her military service. This Policy is not intended to preclude leave with pay as may be provided in the National Guard and Reserve Leave Policy above. Jury/Witness Duty Leave Employees will be allowed a leave of absence pursuant to state statutes without restriction or sanction when called for jury duty. • An employee performing jury duty or subpoenaed as a witness in court or voluntarily serving as a witness on behalf of the city in a case in which the city is a party will receive the difference between his/her regular rate of pay and the amount received as juror or witness up to the maximum allowed by state or federal law. • The employee must notify his/her supervisor and complete a leave of absence form within 48 hours of receiving call for jury duty. • An employee excused or released from jury duty during his/her regular work hours must report to his/her supervisor immediately thereafter. • Time spent on jury duty will not count as time worked in computing overtime. Bereavement Leave Regular full-time and regular part-time employees working a minimum of 1,040 hours per year are permitted a paid Bereavement leave when a death occurs in their family. Bereavement leave is prorated for eligible regular, part-time employees according to the number of hours worked. Leave with pay is limited to the following: Up to five (5) days Husband, wife, mother, father, son, daughter, brother, sister, stepmother, stepfather, Stepson, Stepdaughter, Stepbrother, and Stepsister Up to three (3) days Son-In-Law, daughter-in-law, mother-in-law, father-in-law, grandparent, or grandchild One (1) day Aunt, uncle, cousin, niece, nephew, sister-in-law, brother-in- law, Godchild, grandparents-in-law. Additional time off for bereavement leave may be granted and charged to vacation leave or compensatory time, if available. Employees covered by a collective bargaining agreement shall receive bereavement benefits as stated in the collective bargaining agreement. General Leave The city recognizes that circumstances of a unique personal nature may cause an employee to seek time off without pay. The city may, at its sole discretion, grant unpaid personal leaves of absence to employees (General Leave). Approval is required of the employee's immediate supervisor, the department director and the city administrator before General Leave will be granted. In no event will General Leave be granted for longer than ninety (90) days, unless special approval is received from the city administrator. Vacation and sick leave will not accrue during a General Leave. Further, the employee on General Leave will not be eligible for holiday pay during the leave. The city will not contribute to the cost of insurance premiums for an employee on General Leave. Employees are expected to return from General Leave when the reason for the leave expires. Employees who take a General Leave have no right to reinstatement. Votin Lg eave Employees may take time off work without loss of pay to vote in a regularly scheduled state primary or general election, an election to fill the vacancy in the office of United States Senator, United States Representative, State Senator or State Representative, or a presidential primary. That right is only to be exercised during the morning of the election. The city will provide an employee with paid time off to serve as an election judge; provided that the employee gives the city at least 20 days advance written notice. The city will reduce the employee's pay by the amount the employee is paid to serve as an election judge. General Benefits General Benefits This is a brief description of benefits available to eligible employees. The descriptions provided are not intended to be comprehensive and all questions regarding eligibility and benefit levels should be directed to your supervisor so the specific plan documents can be reviewed. The plan documents govern any inconsistencies between these documents and the information provided here. Benefits and eligibility requirements are subject to change, and such changes may not be reflected in this description. The city expects to offer its benefit plans for the foreseeable future, but it reserves the right, in its sole discretion, to change, modify or eliminate them at any time, except to the extent prohibited by law. Insurance Various insurance policies, including group medical insurance, may be available for eligible city employees and their dependents. The eligibility requirements and benefits provided are specified in materials provided by the respective insurance carriers. The respective carriers may have different requirements concerning the eligibility of employees. The requirements of the respective carrier will govern eligibility. Under some circumstances, eligible employees and their dependents may have the option of continuing coverage under certain city employee insurance plans for a limited time at the employee's own expense when coverage would otherwise end. This continuation right is provided in accordance with the Consolidated Omnibus Budget Reconstruction Act of 1985 (COBRA) and applicable state law. Contact Human Resources for additional information. Deferred Compensation The city provides eligible employees the opportunity to participate in a Deferred Compensation Plan. This is a voluntary plan that allows employees to place a portion of their earnings into apre-tax deferred investment program. Contact Human Resources for information on this plan. Flexible Benefit Plan (Section 125) The city offers a plan in which a portion of an eligible employee's pay can be set aside, pre-tax, to cover certain estimated healthcare and daycare costs. The contribution is deducted from gross wages and is reimbursed to the employee upon proof of the medical or daycare expenses. By law, Flex Benefit funds must by expended by year end or they are forfeited. For additional information on this plan, contact Human Resources. Employee Development /Tuition Reimbursement The city encourages and recommends lifelong learning for its employees and offers reimbursement to regular, full-time employees for up to 75% of the tuition paid by the employee, excluding scholarships and grants up to a maximum reimbursement of $3,000 per year for accredited college or other classes directly related to the employee's position with the city. To be eligible for reimbursement the following requirements must be met: 1. Prior to class registration, written approval from the employee's department director and the city administrator to determine eligibility; and 2. The class must apply directly to the employee's position or be required to complete an associate, bachelor's, master's, or doctorate degree in the field in which the employee works; 3. The employee must successfully complete the class. If letter grades are assigned, the minimum grade required for reimbursement is a C; and 4. The reimbursement must be submitted within 60 days of class completion. Books and other non-tuition fees do not qualify for reimbursement. All classes must be taken on employee time and time spent on classes is not considered hours worked. If any portion of the employee's class/development activity is conducted during regular work hours, the employee must take vacation or compensatory leave, an unpaid leave of absence, if approved, or arrange for flexible scheduling, if approved by the department director. Employee Wellness In an effort to promote wellness, the city maintains a fitness room equipped with exercise equipment. Employees are encouraged to use the fitness room. Please read and sign the policy attached as Exhibit A before using the fitness room. General Policies Smoke & Tobacco Free Policy In an effort to provide a healthy, comfortable and productive working environment for employees, residents and visitors, the city provides anon-smoking work environment. All city facilities and vehicles are smoke and tobacco free. Employees violating the policy may be subject to disciplinary action. Appearance and Dress Guidelines The appearance of employees is a direct reflection on the professionalism of city services. All employees should dress in a reasonable manner that is appropriate to their job and use good judgment when choosing attire. Clothing must always be clean, neat, and in good repair. Good hygiene is always expected. Violation of this Policy may result in discipline up to and including termination. Telephone Use City telephones are in place to conduct official city business. It is critical that employees be courteous, tactful, professional, and efficient on the telephone. Employees are expected to answer and return calls promptly. Personal calls made or received must not interfere with the employee's work. Local personal telephone calls should be made only when absolutely necessary, preferably during scheduled rest breaks or lunch periods. Keep incoming personal calls brief. An employee who spends an excessive amount of time on personal calls may be subject to discipline up to and including termination. Employees with access to or assigned a city cellular/digital phone are not to make personal phone calls on the cellular/digital phone except in emergency situations. Any employee abusing or misusing acellular/digital phone may be subject to discipline up to and including termination. All personal long distance phone calls must be recorded on a Long Distance Telephone log form. Employees are required to reimburse the city promptly for all charges related to personal long distance and cellular/digital phone use. Email /Internet Use The telephonic equipment, computer equipment, software, electronic media and services used to supply email; voicemail and Internet access to employees are the property of the city and are intended to be used for city business. This policy covers all email, voicemail and Internet usage that: • Is accessed in or from city offices. • Is accessed using remote access to city computer equipment, telephonic equipment or services. • Is accessed using city computer equipment, telephonic equipment, or any service paid for by the city; • Is used in a manner that identifies the user with the city or that refers to the city in any manner. Guidelines for Email and Voicemail Use Email and voicemail services are provided for the city business use. While occasional use of these services for personal, non-business use is acceptable, employees must demonstrate a sense of responsibility and may not abuse email or voicemail privileges. • All communications sent via email or voicemail must be respectful in tone and professional. email and voicemail may not be used for transmitting, retrieving or storing any communications of a discriminatory or harassing nature, derogatory to an individual or group, obscene, or which are of a defamatory or threatening nature. Email should not be used for "chain letters" or for any purpose which is illegal, against city policy, or contrary to the city's interests. • The city has the capability to retrieve mail messages even after they have been deleted or erased. Furthermore, the use of passwords on the email and voicemail system does not mean that messages stored on those systems are confidential from the city or may not be retrieved or reviewed by others. • Employees should be aware that city-provided computer equipment and the information stored in such equipment is the property of the city. The city reserves the right, in its complete discretion, to review any employee's email files, messages, and usage at any time and without notice and/or permission. • Employees must respect other people's electronic communications. Employees may not obtain unauthorized access to another's email or voicemail messages, except pursuant to direction from the city administrator for the purposes specified above. • Employees may not use the email or voicemail .systems in a way that causes congestion on the systems or that significantly interferes with another employee's ability to use the systems. Guidelines for Internet Email and World Wide Web (web) Access In general, the city encourages the use of Internet email communications with residents, consultants, and others as a means of providing services more effectively and efficiently. Internet email is provided and is intended for the city's business use. • Employees, at all times, must use discretion in communicating sensitive information and should select communications methods that will protect such information. • Any messages or information sent by an employee by Internet email or otherwise posted on the web are statements that may be identifiable and attributable to the city, as if an employee was sending a letter on city letterhead. • Internet email may not be used to participate in Internet discussion groups, bulletin boards or other public forums except for approved city business, professional development, or business development purposes. • Internet email may not be used for transmitting, retrieving or storing any communications of a discriminatory or harassing nature, or which are derogatory to an individual or group, or which are obscene, or which are of a defamatory or threatening nature, or for "chain letters" or for any other purpose which is illegal or is against city policy or is contrary to the city's interests. • Acceptable uses of the web access services from the city include accessing information for city business-related purposes, professional education and professional development. Web access is provided primarily to retrieve information. Do not post information, comments or statements, except for prior-approved city business, professional development or business development purposes. • A website may request information about you in order to build a user profile or mailing list. Refuse any such requests. Respond "no" to any suggested download, upgrade, or enhancement of software. Do not make any purchases or access a website that charges a fee, except for approved city business purposes. • Employees may not send email or voicemail messages that attempt to hide the identity of the sender or that represent the sender as someone else or someone from a different city or a company. • Employees must respect all copyrights and intellectual property rights of others' materials, and may not copy, retrieve, modify or forward copyrighted, patented or trademarked materials except as permitted by the owner or as a single copy for reference use only. • Internet email and web access usage is not confidential. The city receives detailed monthly reports on Internet e\mail usage by individual and the city's software tracks each web site visited. Bandwidth Conservation The city uses the Internet for a number of key government functions, such as police access to records and citizen access to public records. To ensure that officers and citizens have sufficient bandwidth to access these applications, the city has implemented a variety of bandwidth conservation measures. These measures include blocking websites that have no instructional or administrative value. Employees shall not use Internet radio stations for casual listening and/or background music. Employees shall not download music files. Employees who violate any of the guidelines may be subject to disciplinary action including, but not limited to, written warnings, revocation of access privileges and employee termination. Travel Expenses An employee will be reimbursed for actual and necessary expenses incurred when travelling on official city business only upon approval of such expenses by the City Council in accordance to the city Travel Policy. To receive reimbursement, promptly complete the appropriate claim form and submit it to the appropriate department director for consideration and approval. Keys and Security Each employee is responsible for securing his/her work area at the end of each day. Be sure that your office, confidential files, etc., are properly secured. All keys in your possession that are for city facilities and/or equipment must be returned to your supervisor upon termination of employment. Personal Use and Disposal of City Property Personal Use All city property and equipment is publicly owned. City-owned equipment and facilities are not available for personal use by employees. Personal use of all city vehicles, machinery, tools, and other equipment is strictly prohibited. Disposal As city property becomes obsolete, damaged, or is not needed, it shall be disposed of through salvage, trade, public auction, bid, or other means. Disposal by sale or auction requires a public notice be advertised in the official newspaper and a posting at City Hall and other locations as deemed appropriate. The appropriate department director will determine the minimum price for each item to be sold. • In no instance will anything of value be given away free to anyone including employees. • An employee may purchase no more than one motor vehicle from the city or another political subdivision in any 12-month period. • Employees involved in the auction or process pertaining to the administration and collection of sealed bids are prohibited from purchasing city property. Unauthorized removal of city property or its conversion to personal use may result in discipline up to and including termination. Use of City Vehicles City-owned vehicles are to be used only by employees for official city business. Employees who drive or may be required to drive city vehicles and equipment are responsible for maintaining a safe driving record and for observing all traffic laws. Seat belts must be properly used at all times. Drivers must carry a current, valid driver's license that is adequate for the type of vehicle driven. Any employee who operates a city vehicle without a valid driver's license will be subject to disciplinary action up to and including termination. All employees must abide by the city's Fleet Safety Program including drug and alcohol testing for all employees who are involved in an accident while driving a city vehicle. Passengers may be carried only when necessary to conduct city business and/or when their transportation via city vehicle is in the best interests of the city. City vehicles may not be used to travel from work to an employee's residence for rest or lunch breaks without prior supervisor approval. Employees conducting official business out of town (conventions, meetings, etc.) may carry family members as passengers if such accompaniment does not interfere with the best interests of the city and it has been approved by the department director. Resident Complaints Resident complaints provide an opportunity for feedback and identifying problem areas. How well complaints are handled determines the level of confidence and respect the public holds for their municipal government. When handling a complaint be polite and never argue with the complainant even if s/he is angry, unreasonable or insulting toward you and the city. Stay calm, cool and collected. When you receive a complaint, it is very important to properly follow through by doing the following: • Receive and record information pertinent to the complaint. • Determine which employee is responsible to investigate and take corrective action and forward the complaint accordingly. • Follow-up on to ensure action has been taken to correct the problem. Emergency Closing The city strives to provide appropriate services to the community during periods of inclement weather or other emergencies, as well as to keep its facilities open during normal business hours. The safety of employees and their dependents is very important and the city acknowledges that adverse weather or other emergency conditions (Emergencies) in which employees may require employees to request to be excused from work. The following Emergency Closing Policy applies to all employees except those employees in departments that are expected to remain open and on duty during such emergencies. • In the event of an emergency, the city administrator and/or the Mayor may declare a State of Emergency. The city administrator will communicate the declaration of a State of Emergency to all department directors. Directors are responsible for communicating the State of Emergency to their staff. • When a State of Emergency is declared, each employee may determine whether s/he will remain at work or utilize appropriate leave. If an employee determines that his/her safety or the safety of his/her dependents may be jeopardized if the employee reports to work or if at work, remains on duty, the employee may request authorized emergency leave. An employee with authorized emergency leave must utilize vacation or compensatory time for the time away from work. If the employee does not have vacation or compensatory time, the emergency leave will be unpaid. Employee Participation in the City Fire Department Employees are allowed and encouraged to participate as a part-time paid firefighter in the Elk River Fire Department. The following pay provisions, in accordance with state and federal laws, apply to employees who also work outside of their regular department as part-time paid firefighters: Fire Calls During Working Hours An employee will be allowed to respond to fire calls as approved and determined by his/her department director, based on the work assignments and responsibilities of the employee. Employees responding to fire calls during regular work. hours will be compensated at the same rate as his/her regular city position with no additional firefighter paid compensation. While on vacation or compensatory time off, or if s/he makes up the time so a full eight hours of work in his/her regular position are completed on the same day as the fire call, s/he may receive firefighter pay for the period claimed as vacation, compensatory, or make-up time. Fire Calls During Non-Work Hours Employees will receive their normal firefighter compensation for fire calls and training that do not occur during the regular work hours of their regular position. Application of Fair Labor Standards Act (FLSA) Employees will be paid overtime in accordance with the FLSA and the city Overtime Policy. Actual time worked will be used for determining overtime payment, with no consideration to the one hour minimum call out pay provision for firefighter pay. For example, a false alarm that requires 15 minutes of work will be counted as 15 minutes for FLSA purposes even though the minimum call out of one hour of pay would apply for firefighter pay purposes. By advance mutual agreement, overtime earned for performance of fire department activities may be paid at one and one-half times the employee's firefighter pay rate. Employee Participation in the Police Reserves City employees who are also member of the Elk River Police Reserves and are paid for their work as a Reserve Officer shall be paid overtime at the Reserve rate when Reserve work contributes to the FLSA requirement for overtime compensation. Hours earned in their regular position as overtime shall be paid at their regular overtime rate. Political Activity Employees may belong to a political party and are entitled to complete freedom from all interference in casting votes. Employees may seek election or appointment to public office, except to the extent prohibited by the provisions of state or federal law. Political activity must not interfere with an employee's job duties or performance. Political activity during work hours is prohibited. Candidacy Employees who become candidates for elective office may request a leave of absence for the purpose of pursuing their candidacy, which may be granted at the city's sole discretion. To the extent that any employee, including one campaigning for office, is unable to perform his or her duties, s/he may be subject to disciplinary action, up to and including termination. Labor Relations Communication The city encourages open communication throughout the organization to share information and ideas, to raise concerns and suggestions for improvement. To foster communication and improve responsiveness, the city employs an administration / management structure with a defined span of control that is intended to enhance accessibility to supervisors, managers and department directors. Employees shall first direct all communication to their immediate supervisor. Supervisors shall respond to inquiries, grievances or suggestions in a timely manner. In the event the employee's suggestions or concerns are not addressed in a timely manner, or s/he anticipates negative repercussions from communication with the immediate supervisor, the employee may direct the communication to the immediate supervisor's supervisor. Concerns and suggestions shall be advanced to each step including department director, human resources and city administrator in the event that closure did not occur at the earliest possible level of communication. City of Elk River policymakers, including mayor, council members and commissioners frequently solicit employee feedback to better understand operations, improve policy and to ensure quality service. Suggestions, grievances and concerns shall only be addressed with policymakers following the exhaustion of resolution through the management / administration structure. Notwithstanding the previous paragraph, shall a disagreement between employee and supervisor on how to handle a specific issue by itself be a reason to bypass members of the mana~7ement structure and brim issues to nolicvmakers. Retribution by supervisory staff for expression of ideas is not tolerated. Discipline The city retains the right to take any disciplinary action believed appropriate. The type of discipline imposed will be based upon the nature and severity of the infraction and the conditions surrounding the incident. The city retains the sole discretion to determine what behavior warrants disciplinary action and what type of disciplinary action will be imposed. Examples of disciplinary actions include, but are not limited to: • Oral reprimand; and/or • Written reprimand; and/or • Suspension; and/or • Demotion; and/or • Termination. Disciplinary actions can be taken in any order. In some cases, one or more disciplinary actions will be taken before termination; in other cases, termination will be immediate. The circumstances surrounding the reason for disciplinary action will be reviewed on a case- by-case basis to determine the appropriate level of disciplinary action, if any. While the city strives for consistency, the level of discipline taken in any given case does not establish a precedent for future similar circumstances. This policy does not change the fact that employment with the city is at-will, meaning that an employee and the city have the right to terminate employment at any time and for any reason, with or without cause or notice. Grievance Procedure Any dispute between an employee and the city relative to the application, meaning or interpretation of personnel policies will be settled in the following manner: Step 1 The employee must present the grievance in writing, stating the nature of the grievance, the facts in which it is based, the provision(s) of the personnel policy allegedly violated and the remedy requested, to the immediate supervisor within twenty-one (21) days after the alleged violation or dispute has occurred. The immediate supervisor will respond to the employee in writing within seven (7) calendar days. Step 2 If the grievance is not settled in accordance with Step 1, it must be presented in writing, stating the nature of the grievance, the facts in which it is based, the provision(s) of the personnel policy allegedly violated and the remedy requested, to the department director within seven (7) days after the due date of the supervisor's response. The department director will respond to the employee in writing within seven (7) calendar days. Step 3 If the grievance is not settled in accordance with Step 2, it must be presented in writing, stating the nature of the grievance, the facts in which it is based, the provision(s) of the personnel policy allegedly violated and the remedy requested, to the city administrator within seven (7) days after the due date of the department director's response. The city administrator or his/her designee will respond to the employee in writing within seven (7) calendar days. The decision of the city administrator is final. Waiver If a grievance is not presented within the time limits set forth above, it will be considered "waived." If a grievance is not appealed to the next step in the specified time limit or any agreed extension thereof, it will be considered settled on the basis of the city's last answer. If the city does not answer a grievance or an appeal within the specified time limits, the employee may elect to treat the grievance as denied. at that step and immediately appeal the grievance to the next step. The time limit in each step may be extended by mutual agreement of the city and employee without prejudice to either party. The following actions are not grievable: 1. Performance evaluations 2. Pay increases or lack thereof Safety The city seeks to ensure the personal safety of employees and to prevent occupationally induced injuries and illnesses. To the greatest degree possible, management seeks to maintain a safe and hazard-free work environment. It is the policy of the City Council to provide employees with safe working conditions through the following means: 1. A Safety Committee consisting of employees and management representing each department and employee group is charged with creating and maintaining a safety program in compliance with all applicable federal, state and local laws. 2. The Committee or sub-committee reviews occupational illness and injury, and incidents that result in damage to city property, and strives to take action to ensure that unsafe work methods, unsafe work sites, and unsafe equipment are identified and made safe. 3. All employees are required to fully comply with the Safety Program as administered by the Safety Committee. 4. Department directors, management and supervisory employees are responsible for implementing the Safety Program by training their employees in safe work methods and by enforcing compliance with safety standards set by the Safety Committee. 5. Department directors are responsible for providing all employees with the safety equipment and safety clothing that is necessary for employees to perform their duties in a safe manner. New employees should receive a copy of the City of Elk River Employee Safety Manual on their first day of employment. Employees are required to read the manual carefully and discuss areas of concern with their supervisor. Employees are required to develop safe work habits and to contribute to the safety of themselves and co-workers. To be successful, the safety program must be the shared responsibility of all employees. Employees are required to: 1. Immediately report to their supervisor all unsafe equipment, practices or procedures that pose a threat to the safety of employees or others; 2. Cooperate with and assist in the investigation of accidents to identify the causes and to prevent recurrence; 3. Be active in department and city safety programs; 4. Observe and promote safe work habits; and 5. Report injuries to supervisor immediately. Employees who do not follow and abide by the City's safety policies will be subject to discipline up to and including termination. Safety Equipment Reimbursement The city reimburses employees for certain foot and eye protection required by the city safety policy. Employees required to wear protective footwear may be reimbursed based on the Foot Protection Policy attached as Exhibit C. Employees required to wear eye protection may be reimbursed based on the Prescription Safety Eyewear Policy attached as Exhibit D. Incident Reporting Employees are required to report accidents resulting in personal injuries and/or vehicle, equipment, or property damage to their supervisor immediately. • Personal Injuries. Employees shall immediately report all accidents and injuries occurring within the course of employment to their supervisor. The employee shall complete an Employee Incident Report. The supervisor shall submit a Supervisor's Report of Injury Form to Human Resources within twenty-four (24) hours of the injury. • Vehicle, equipment, or property damage accidents. Employees shall immediately report all damage to city property to their supervisor. The supervisor shall submit documentation regarding the incident to the Finance Department within twenty-four (24) hours of the time of the damage or accident. A copy of the Minnesota Motor Vehicle Accident Report must be submitted for all vehicle accidents. Further details on this policy and a complete summary of responsibilities and procedures are available from the Safety Coordinator. Workers' Compensation An employee temporarily unable to work due to an injury or illness sustained in the performance of their city work may be eligible for Workers' Compensation subject to the provisions of the State of Minnesota Workers' Compensation Law. An employee who becomes eligible to receive Workers' Compensation will retain the total amount of the Workers' Compensation check and may receive the difference between their Workers' Compensation payment and the employee's regular gross salary through the use of accrued sick leave. If accrued sick leave is not available, vacation or compensatory time may be used. The total of the Workers' Compensation check and the accrued leave compensation may not exceed the employee's normal gross pay. Conduct Ethics of Public Employment The City of Elk River finds that it is in the public interest and general welfare of the city and its residents that a statement of ethics is established for all city employees. Employees shall not use their official position for personal gain, engage in any business or transaction or have a financial interest, direct or indirect, which is in conflict with the proper performance of their official duties. Accepting Gifts Employees shall not accept, either directly or indirectly, any money, property, gift, gratuity, reward, loan, fee, discount, or special consideration or special accommodation arising from or offered because of their employment or any activity connected with their employment with the city. Employee Endorsements No employee shall, in any manner or form, endorse, recommend, or advertise a product or service by using the city's name or the employee's name and/or title. Conflict of Interest The credibility of local government rests heavily upon the confidence that residents have in public officials and employees to render fair and impartial services to all without regard to personal interest and/or political influence. Thus, city officials and employees must scrupulously avoid any activities that suggest a conflict of interest between their private interests and city responsibilities. The city has adopted a Conflict of Interest ordinance that addresses these issues. Employees and officials are required to follow all applicable laws related to conflicts of interest, including the City's Conflict of Interest ordinance that is attached as Exhibit E. Harassment It is the policy of the City that all employees have a right to work in an environment free from discrimination and intimidation, including harassment. The mission of the city is best accomplished in an atmosphere of professionalism that in turn is supported by mutual respect and trust. The city expects all employees to work toward this goal. Harassment based on a person's race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, status with regard to public assistance, veteran status or any other protected class status may be unlawful and is strictly prohibited by the city. Definitions of Sexual and Other Forms of Harassment Harassment consists of unwelcome conduct based on a person's race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, status with regard to public assistance, veteran status, or any other protected class status that is interfering with your job performance; or creating an intimidating, hostile, or offensive work environment; or when submission to such conduct is: • a condition of employment; or • a basis for an employment decision affecting your job. The city prohibits harassment in any form, including verbal, physical, and visual harassment. One form of prohibited harassment is sexual harassment. Sexual harassment includes unwelcome sexual advances, requests for sexual favors, sexually motivated physical contact or other verbal or physical conduct or communication of a sexual nature that is interfering with your job performance; or creating an intimidating, hostile, or offensive work environment; or when submission to such conduct is: • a condition of employment; or • a basis for an employment decision affecting your job. The city prohibits sexual harassment in any form, including verbal, physical, and visual harassment. Some examples of conduct that may be sexual harassment under this policy include: • use of offensive or demeaning terms which have sexual connotations; • telling suggestive jokes or stories and conversations about sexual exploits, sexual preferences, and desires; • jokes, cartoons, pictures, objects or stories which have a sexual content; • threats, demands or suggestions that an employee's work status, advancement or other terms and conditions of employment are contingent upon the employee's toleration of or acquiescence to unwelcome sexual advances; • repeated, unwelcome sexual flirtations, propositions, or invitations to social engagements; or • unwelcome and objectionable physical contact or physical proximity. Scope of PolicX This policy prohibits same sex harassment and harassment by members of the opposite sex. In addition, this policy prohibits sexual harassment and any other form of harassment by any individual, including managers and supervisors, employees, co-workers, and third parties such as clients, elected officials, consultants, contractors or vendors who deal with the employees. Reporting Harassment If at any time you feel you are being harassed, you should immediately contact: • your supervisor; and/or a department director; and/or the Human Resource Representative; and/or the city administrator The city wants to resolve any problems, but it can do so only if it is aware of them. The city encourages any individual who believes he/she is being harassed to report any and all incidents of perceived harassment. Your report may be verbal or written; in either case, it is important that you state that your report is being made under this harassment policy, or that it concerns harassment. You may choose to whom you make the report; that choice, however, must be made from the list of individuals named above. The city will promptly investigate harassment complaints as appropriate, and take other appropriate action. Any person who is found to have committed prohibited harassment will be subject to corrective action up to and including termination. Confidentiality Every effort will be made to protect the confidentiality of information the city receives pursuant to this policy to the extent possible and to the extent permitted by law. No Retaliation Retaliation against any individual for making a complaint under this policy, for opposing harassment, or for participating in an investigation of any claim regarding harassment or inappropriate behavior is strictly prohibited. If you feel that you have experienced such retaliation, you should follow the Reporting Procedure outlined above. Questions About Policy Any questions about this policy or a related matter, should be referred to the city administrator or Human Resources. Workplace Violence The City of Elk River seeks to provide a safe and secure workplace environment for employees, volunteers, vendors, and citizens. Violence, or the threat of violence, has no place on city premises. The city is committed to preventing the potential for violence in and around the workplace and to fostering a work environment of respect and positive conflict resolution. Many employees may be exposed to violence by the nature of their jobs. Violence or the threat of violence by or against any employee or other person while on city premises is strictly prohibited and may subject the individual to serious disciplinary action and/or criminal charges. Possession, use, or threat of use of an object that could be considered a dangerous weapon, including all firearms, is prohibited on city premises, including city vehicles, unless such possession or use is an approved requirement of the city job. The city strives to provide a workplace environment in which all its officials and employees treat each other, their customers, clients, and all others with courtesy, dignity, and respect. Drug and Alcohol Policy Because the city has contracts with the federal governmental agencies, it is subject to the Drug-Free Workplace Act. The Act places certain requirements on employers regarding maintaining adrug-free workplace. According to the Act, the city is required to give all employees the following notification: The unlawful manufacture, distribution, dispensation, possession, or use of any controlled substance is prohibited on city property. Employees violating this prohibition may be subject to disciplinary action including, but not limited to, suspension or termination. "Controlled substances" include, but are not limited to, opiates, hallucinogenic substances, depressants, stimulants, and narcotics. The sale of alcohol that is part of an employee's job duty is an exception to this policy. The Drug-Free Workplace Act prohibits only unlawful use, possession, or distribution of such drugs in the workplace, and not the lawful use of prescription medications. As a condition of continued employment at the City, all employees must: 1. Abide by the terms of this statement; and 2. Notify the employee's supervisor, Human Resources, or city administrator of any criminal drug statute conviction arising out of a violation occurring on city property no later than five days after the conviction. The city retains the right, at its discretion, to report employee conduct violating this policy to law enforcement officials and to turn over any controlled substances to the custody of law enforcement officials. Employees who are taking prescribed drugs or over-the-counter drugs that may affect the safety of others must obtain a determination from their physician as to whether the drug could affect the job safety of the employee or others. In the event that job safety may be affected, the employee must inform his or her immediate supervisor so that appropriate accommodations and arrangements can be made. It is the city's continued policy to maintain adrug-free workplace. If you have questions about this policy, its implementation, or its application to you, please contact the city administrator or Human Resources. The city's Employee Drug and Alcohol Policy for Drivers of Commercial Vehicles is attached as Exhibit F. Personnel Policy Manual Receipt and Acknowledgement By signing this receipt, I acknowledge that I have received a copy of the City of Elk River's Personnel Policy Manual. I agree to abide by the rules, regulations, and policies contained therein, or hereafter added. I understand that the Policy Manual may be amended at any time, with or without notice. Finally, I understand that the Policy Manual does not create a contract of any type between the city and me. I understand that unless provided otherwise by statute or applicable collective bargaining agreement, my employment with the city is at-will, meaning that I have the right to terminate my employment at any time, with or without cause or notice, and that the city has the same right. Date Print or Type Name Signature