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5. EDSR 04-23-2012Item #5 MEMORANDUM TO: FROM: DATE: Economic Development Authority Clay Wilfahrt, Assistant Director of Economic Development April 23, 2012 SUBJECT: Branding evaluation- chandlerthinks presentation BACKGROUND The Powered by Nature community brand rooted itself deeply in the community since it was rolled out in the fall of 2011. During that time, the city of Elk River, its business community and residents have built a culture around the Powered by Nature brand. The community employs the brand in a variety of ways .including on billboards, pamphlets, packaging, web sites, emails, promotional materials, clings, and more. Dozens of businesses and organizations use the brand to enhance the marketing for their business and the community. The city launched a blog discussing the brand at www.poweredb~nature.blog.com, and recently the Brand Champions secured, and are working to develop, a website at w`vw.poweredbynature.com. VISIT As part of the brand consulting journey, chandlerthinks provides asix-month brand evaluation to evaluate progress, identify and tackle any challenges or impediments that may have emerged, to explore new opportunities and to make any adjustments necessary to keep the brand launch and integration moving forward. This visit includes meetings with primary brand drivers, city staff, the brand champions team, and elected officials. Meetings with the brand drivers will focus on progress towards the nearly 200 initiatives laid out in the brand .plan. Meetings with city staff and the brand champions will focus on brand ownership, engagement, and implementation development. Linda and Steve will meet with the EDA on Apri123rd to discuss the growth of the brand and opportunities for further development. Members of the City Council, HRA and Planning Commission have also been invited to attend. P®~E~E1 ®r N:\Departments\Community Development\Economic Development\EDA to move\Agenda\Year 2012\4-23-12 EDA ~~~~ Agenda\4-23-2012 F,DA Brand Visit Memo.doc NEXT STEPS Following their visit to Elk River, chandlerthinks will compile information gathered during the trip and compile the results. They will use the information gathered and their knowledge and understanding of community brands to develop a brand evaluation report that will highlight progress, and identify areas for improvement and opportunities and challenges. Staff will provide the report to the EDA when it is available. ATTACHMENTS Brand Accomplishments N:\Departments\Community Development\Economic Development\EDA to move\Agenda\Year 2012\4-23-12 EDA Agenda\4-23- 2012 EDA Brand Visit Memo.doc ~/1~P~WER~~IiG ~'~ ~A~t~ ~t~w r~~ BAWD SAS G~w~ ~~ ors ~RSr ~~G~r nnc~r~r~s 1. Communications audits - Facebook 2. Formed a brand steering committee within the city 3. Created a blog - www.poweredbynature.blog.com 4. Developing www.poweredbynature.com 5. State trademark approved 6. Applied for federal trademark, currently pending 7. City uses a. Signature, parks and rec flyers, activity center, parks program guide, business cards, memos, letterhead, thank you cards, liquor store receipts and bags, window. clings, tattoos, shirts, current, parks and rec guide, health fair flyers, letterhead, memos, agendas, PowerPoint, and more! 8. 20 written testimonials received from residents at the business and energy 9. 19 video testimonials received from residents at the business and energy expo posted on social media 10. 5 video testimonials received from businesses posted on social media 11. Formed the Brand Champions - a private sector group promoting thebrand.throughout the ...community 12. Informational branding memo sent monthly to city. staff and stakeholders 13. Consolidated databases 14. Current articles renamed to reflect the brand 15. Met with all city departments about promoting the brand 16. Developed protocol for the brand within the city 17. Conducted social media audits for each city department utilizing social media 18. Presented brand information to: YMCA Board, Library Board, Rotary, Two Rivers Referrals, Rivers Edge Business Association, Biz to Biz, and Leadership Elk River 19. Made brand information and logo available on city's website 20. Gateway Business Park renamed to Nature's Edge Business Center to reflect brand 21. Brand Featured or mentioned in these media outlets: Star News, ERMU Connector, Hometownsource.com, Chamber Source, EDAM Developer, and Activerain.com. f®NESEA If ~A~"UR~ ~li~P~3V11~~~~11G ~ f~A~t3 ~USih1ESSES ACID ~3RGA~ZAT~~3trIS G~AMP~I'3P~I~hIG TAE ~RA~ 1) Arts Alliance 2) Downtown Rivers Edge Business Association 3) Attics to Basements 4) .Elk River Municipal Utilities 5) The Star News 6) Kemper Drug 7) Olde Main Eatery 8) McCoy's 9) ERX Motorpark 10) Sportech 11) Mortgages Unlimited 12) Elk River Printing 13) The Bank of Elk River 14) Coborn's 15) North Central Insurance 16) Elk River Chamber of Commerce 17) Elk River YMCA 18) The Homework Guy 19) WE Marketing and Design 20) ReMax 21) Insurance Brokers of Minnesota 22) Hillside Chiropractic 23) RSVP 24) Brand Champions 25) Elk River Library 26) Mynewplace.com 27) Beyond the Yellow Ribbon 28) The City of Elk River r~®A~r E S~°E ® ® r CIA i V~~