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5.3. ERMUSR 07-17-2012 Elk River , II Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Al Nadeau—Trustee John Dietz—Chair Troy Adams, P.E. —General Manager Daryl Thompson—Vice Chair Theresa Slominski—Finance and Office Manager MEETING DATE: AGENDA ITEM NUMBER: July 17, 2012 5.3 SUBJECT: American Public Power Association 2012 National Conference Update BACKGROUND: Elk River Municipal Utilities recently had representation in attendance at the American Public Power Association(APPA) 2012 National Conference and the Pre-Conference Seminars. This APPA event is public power's largest annual gathering. "The APPA National Conference helps utility leaders and policymakers connect with industry leaders, partners and peers while learning about the complex issues facing public power utilities. The program features leading political, economic, business and public policy thinkers addressing the critical issues shaping our industry's future." DISCUSSION: Elk River Municipal Utilities is known for our excellent safe and reliable utility services. We are financially strong and in a great position for future growth. We have adopted policies and implemented practices to protect our customers and community now and into the future. Our staff, Commission, City, customers, and community should take great pride Elk River Municipal Utilities and what an excellent utility we have grown to be. Even with all our accomplishments there are always opportunities for improvement because our industry is always undergoing change. When attending industry events, staff is always looking for new ideas that may help ERMU improve our services. During this event and the pre- conference seminars, there were many opportunities to engage other public power management and policy makers to discuss issues facing Elk River Municipal Utilities. There were a number of reoccurring discussion points and takeaways from those conversations, the pre-conference seminars, and the conference break-out sessions. As follows in no particular order are the top five topics from the APPA National Conference for ERMU Commission discussion: Communication—One of the reoccurring discussion points was the critical need for public power to share our story. When public power utilities provide safe and highly reliable service,our owner(our customers) can become complacent with the excellent services and not ever really PONEREO ar RIJ Page 1 of 3 NATURE Reliable Public Power Provider P o w r a r o To $ r n v r know what they have. It is important to not only to provide safe and reliable services, but to share with our customers how and why and who we are. American Public Power Association has released a video that shares the importance of the public power business model. This is something that ERMU can share with our customers and our community. In addition, we need to continue to connect and engage our customers,to share our history,to share our story, and to take pride in owning and operating a not-for-profit utility that serves our community. Some vehicles and ideas for communicating with our customers are: • ERMU website, Current Newsletter, and bill stuffers. • The City of Elk River's cable TV channel, newsletters, and publications. • The Star News and other third party news media. • Involvement through Rotary, Chamber, Lions, and/or other community organizations. • Direct work with key accounts and businesses. • Social media. Strategic Planning—This is the process performed by organization's key stakeholders to develop defined organizational direction/goals and a roadmap to get there. Typically this is establishing a path for the future of the organization looking out 5 years, sometimes further. Strategic thinking is very different from operational thinking, which focuses on successfully running a smooth and efficient organization over short term. Both strategic thinking and operation thinking are very important. Strategic planning is something the Utilities Commission should consider for the near future. Some considerations of the process for Commission discussion are: • Consider contracting a facilitator to oversee a strategic planning process. • Vision and long term goals established by key stakeholders who typically include policy makers and management team. • Perhaps incorporate APPA Reliable Public Power Provider(RP3) categories: Safety, Reliability, Employee Development, System Innovation and Maintenance. • Implement a policy outlining a"Triple Bottom Line"approach that considers fiscal, social, and environmental responsibilities to our community. • Policy makers establish policy supporting goals; management develops action steps to achieve strategic plan goals. • Revisit vision and goals annually, perhaps during budgeting. Utilities Commission Governance Policy—Just as with any job, understanding the responsibility and expectations associated with that job is essential to be effective and successful. In particular, the fiduciary responsibilities of the Commission relating to compliance with legal requirements, protection of assets, and accurate accounting and reporting of financial transactions and conditions are critical responsibilities for the Utilities Commission to understand because these responsibilities are non-delegable. The Commissioners are personally responsible for these. The Commission is also indirectly responsible for the performance, accomplishments, and method those accomplishments are achieved. These responsibilities are typically delegated to the General Manager. Also important for effective governance are clearly defined guidelines for the relationship with management, governance evaluations, and industry training. The Commission should consider establishing a governance policy. The following are some discussion points for the Commission relating to effective governance. P 0 N E A E Y e r r3 Page 2 of 3 INATUREI Reliable Public Power Provider P o w r R(r) T o S F R V F • New Commissioner orientation and information packets including the fiduciary responsibilities and existing policies. • Requirement for Commissioners to attend annual industry training, seminars, or conferences. • Commissioner job descriptions outlining responsibilities and expectations. • Policy defining scope of work and relationship with management. • Annual Commission effectiveness evaluations and/or reviews. Financial Oversight and Budgeting—The complexity to public utilities' finances are increasing with the changes in the world we live in. The shift to a global economy,the changes in power generation and transmission markets,the increase in Federal and State regulations and unfunded mandates,the responsibilities to our local government, the perception of our community; these are all important dimensions that need balance for a utility to have long term financial strength. Public power has an added dimension the balance between being built like a business and being run by government. If any of these components are weighted too heavily, a utility can suffer over the long term. There is public pressure to minimize rates yet maintain a fiscally healthy utility while providing safe and reliable utility services. The following are some topics for consideration and discussion: • Set multiple key annual financial targets including debt coverage ratio, cash reserves policies minimum and maximum, target operating income, and age of assets calculation. • Budgeting practices and schedule. • Rate design criteria and goals including consideration for cost of service and rate of return. Employee Recruitment, Retention, and Development—Workforce development is one of the four categories used in the APPA RP3 evaluation. Although ERMU has been recognized nationally as one of the very few with the RP3 designation, we scored lower in the workforce development section. In the short term, ERMU is still able to meet the operational goals. But in the long term, ERMU is in a compromised position if we are not able to develop and retain employees. All positions are important, but the discussions at the conference really focused on the exposure that public utilities have with losing upper management and critical skill positions. The following are some topics for consideration and discussion: • Develop policies for employee development and training. • Establish succession planning for critical positions. • Develop policies on long term compensation positioning in industry market. • Develop a practice or procedure for recruitment. ACTION REQUESTED: Staff requests Commission direction on these five topics to develop policies or procedures for future Commission consideration. l� P0 / EREO 01 R fr3 Page 3 of 3 NATURE Reliable Public P o w c a r n T o S r a v r Power Provider • West, Southeast, and North Area Detail Maps indicating Connexus Energy service territory within the City of Elk River. • City of Elk River 171st Avenue Focused Area STudy(FAST) —Future Development • City of Elk River Nature's Edge Business Center— 2012 Limits • RR PBFB1 MATURE Reliable Public P o w e r+ r o T o S E R V E Power Provider 11111/111411 Position Statement Minnesota Municipal Utilities Association Municipal Utilities' Right to Grow With Their Cities — A State Issue Background Municipal electric utilities work very closely with their rural electric cooperative colleagues on many fronts: we help each other out in times of need;we work together on large transmission and generation projects; and we agree on most public policy issues, including preservation of the Power Marketing Administrations, captive rail, tax credit bonds, and climate change. Unfortunately, the one issue on which we consistently disagree is known as"service territory" or"annexation"—the historic right of municipal utilities to grow with their cities. _,v At. Like most issues relating to retail electric . . distribution service, the designation of service from the expansion of cities that do not own their territories has long been governed by state law. electric service, has far outstripped that of the Minnesota's municipal electric utilities have had municipal utilities. In fact, co-ops represent the • the right to serve annexed areas since the inception fastest-growing segment of the electric industry in of the industry more than 100 years ago. This Minnesota. historic right was preserved in the 1974 state law that established the current regulatory scheme. • The co-ops, who by their own estimates serve 85% Our law, like that of many states, provides that of Minnesota's land mass, are poised to capture a municipal electric utility has the right to serve much of the growth around communities served by areas annexed by the city. The law also provides investor-owned utilities, as well as around those that the utility previously serving the annexed communities already served by co-ops. This has area—be it an investor-owned utility or a rural co- been happening for some time in the Twin Cities op—must be provided with fair compensation. Metro area, and is occurring in other parts of the state as well. The history of the 1974 Minnesota agreement was based on consensus, fairness, and understanding: • In addition to enjoying their own rapid growth, the co-ops receive fair compensation under the • The co-ops needed the 1974 service territory law when a city purchases service rights following law in order to obtain funding to build the Coal annexation. Creek project, which still serves today as one of their primary sources of wholesale power. To In past years some cooperatives have secure passage, they agreed to and supported the unsuccessfully tried to secure federal legislation municipal annexation provision in the law. denying municipal utilities their right to grow with their cities. There are concerns that the co- • The co-ops have enjoyed tremendous growth ops might attempt such an effort again as they in the years since the service territory law was unsuccessfully attempted to do during conference enacted. Their growth, which has largely come committee deliberations on the 2002 Farm Bill. • 16/ 2012 Federal Position Statements • -.x r 1 • {,- • • • ..:,._ ��� � j • - / r - t : • I I ..l.. e I'_ 1 t LI l . t 0 \ — . • : . -,..,. , , • . 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' '�`' : i y r 4t,-./.-''''' 13\ — (I "I ' ,'''''‘'''•;--. t . 1' zpit / J Lurr oc ilpaD arnd Co-op Growth 1974 2001100 • 800,000 TOTAL MINNESOTA CUSTOMERS 750,000 - 700,000 - - 650,000 - 600,000 - , 550,000 - 500,000 - moor- " 450,000 - 400,000 - 350,000 300,000 —- - - - 250,000 200,000 - 150,000 - 100,000 - 50,000 - _ 1 / 11111111111111111 , 11111111 , 111111 , V In W N- N 0) O (N M C Cn CO I- W C) O 00 0) O N M V CC) CO C- W C) O N- r- N- W W W W W W W W W W O) O) 0) 0) 0) 0) M CA 0) CA 0 0 0 0 0 0 0 0 0 0 0) 0) CT 0) p) p) p) C) 0) 0) 0) 0) p) 0) 0) 0) CA O) 0) C) 0) CA 0) CA O) 0) 0 0 0 0 0 0 0 0 0 0 0 N N N N N N N N N N N Municipal Total Co-op Total • HOURS TOTAL MINNESOTA SALES IN KILOWATT HOURS 15,000,000,000 14,000,000,000 - 13,000,000,000 12,000,000,000 11,000,000,000 A 10,000,000,000 9,000,000,000 — 8,000,000,000 7,000,000,000 - 6,000,000,000 5,000,000,000 4,000,000,000 3,000,000,000 - 2,000,000,000 - 1,000,000,000 - V CC) W N- CO 01 0 N Cc) V Cn CD N. CO C) O N C') v Cn CO N- CO 0) O N CO eh W CO N- CO 0) O h N- N- N- n N- CO W W W CO CO CO CO W Co 0) C) 0) 0) 0) CA 0) 0) 0) 0) 0 0 0 0 0 0 0 0 0 0 0) 0) C) 0) m 0) 0) 0) CA O p) 0) 0) CD 0) 0) CA 0) 01 0) 9) 0) 0) CD 0) 0) O O O O O O O O O O O . . . . . . . . . . . . r . . . . . r .- N N N CV N N N N N N N • Municipal Total Co-op Total Sources: US Dept.of Energy,US Dept.of Agriculture (Rural Services),Edison Electric Institute Municipal Financial Statements NSW 114 i linnesota Municipal Utilities Association This is disconcerting, particularly Municipal and Co-op Growth,1974-2010 because Minnesota municipal __TOTAL MINNESOTA CUSTOMERS electric utilities have made such 800,000 - r significant efforts to work out 750,000 750,000 a solution to service territory 650,000 disagreements on several occasions. 800,000 550.000 _ 500,000 Efforts at Comprom1Se 500,000 iiiiiill1111111111114. Municipal electric utilities have 400,000 t.t� 350.000 , r�3�t x made three recent efforts to 300,000 find a compromise with electric 250,000 r�, '� cooperatives on the service territory 200,000 issue—as part of discussions 150,000 concerning industry restructuring in 100,000 199S, an effort at mediation in 2001 50,000 m;+_,' p - `v""""""c "" m��ma gym"�min�a and a joint task force that met in the m` - spring and summer of 2008. Munictpal Total Co-op Total The first of these efforts occurred municipal concessions.The municipals,whilT aches in 1998 and 1999 during a a series willing and ready to discuss a variety of app meetings between representatives of municipal electric utilities, which were held to accommodate the interests the fundamental cooperatives, to 411in d cooperative were not willing to relinquish to discuss issues surrounding le th there electric industry restructuring.While t here was little difference in right of municipal utilities to grow with their cities. groups on restructuring The most recent attempt to find a compromise to the positions the two g p itself, there re was no resolution no resolution of the disagreement the service territory dispute occurred in the spring regarding the service territory issue. The co-ops and summer of 2008.This effort was the most insisted that any change in state law allowing aroductive far, municipal and grow with their cities p so far with the municil utilities a number of significant municipal electric utilities to g expansion must include language uage that municipal exp the cooperatives making concessions. In fact, by the time a joint task force had its last meeting in July 20e a the two sides had p o position n restricted completely and eventually unacceptable tbeleto municipal agreement on nearly July all, the issues that had position was completely axnaccep reached ag representatives. The co-ops' subsequent efforts to been brought up for consideration. Unfortunately, r process ended without achieving a resolution pressure municipal utilities to accept their offer the p otation killed any further discussion at that time. because the co-ops terminated the negotiations. The second attempt to mediate service territory MMUA position disputes came in October 2001, in response to an state legislative leaders urging The designation of electric utility servicterr byy appeal from sta g is fundamentally a state issue, fully governed both h sides to come to terms on the issue. After state law in Minnesota and in other states.This preliminary discussions between the Minnesota issue should be left to the states—where it's always Rural Electric Association and MMUA, the been. There is no justification for Congressional parties embarked l a new round of negotiations the involvement in the service territory issue,or u a ,budget bill. with a professional mediator.Unfortunately, the in the Farm Bill, an appropriations ediation effort ended rather quickly because the 40 operatives seemed only interested in discussing 2012 Federal Position Statements/ 17 llui nMpa and Cho-op Mize C or parosorns 15 Largest Consumer-Owned Hear k Uth ft os oW Mffinesota by Number of Customers, 2010 Connexus Dakota East Central Lake Country Rochester Wright-Hennepin Crow Wing MN Valley Lake Region Stearns Beltrami Co-op Moorhead Municipal Shakopee People's Mille Lacs 0 14000 28000 42000 56000 70000 84000 98000 112000 126000 Average Utility Sore I y bey° if Customers, 2010 20,000 18,000 16,000 14,000 12,000 10,000 19000 6,000 4,000 2,000 29919 Co-ops 6ihurodpMs Source:US Dept.of Energy,year 2009 data Prepared by Minnesota Municipal Utilities Association ! . r eerr l � e e a r rreer}r r �r�h�rrir�� lrd a�frlr e�e er rilr " r" !-L /rimerd az l ir or, lid iri rrrarriirailydlrrrrrrrr rrr r-�� � - I.� i■ 1.W 9'*0 Mb- NM- o . 4.pn -JIM ta..L .,,t:,, Air .0u ' �� r .- - �17 1 . 1 11 -- 1�1►. .. �111;�� x•111 a •- �■' wt.' 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