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8. HRSR 01-07-2013 Elk REQUEST FOR ACTION River TO ITEM NUMBER Housing&Redevelopment Authority 8. AGENDA SECTION MEETING DATE PREPARED BY January 7, 2012 Clay Wilfahrt,Assistant Director of Economic Development ITEM DESCRIPTION REVIEWED By Realtors Day Summary Annie Deckert, Director of Economic Development REVIEWED BY Cal Portner,City Administrator ACTION REQUESTED None BACKGROUND/DISCUSSION In September 2011, the Economic Development Authority and the City Council authorized staff to move forward with implementation of the Branding Plan. The plan identified a brand promise, tagline, creative interpretations, and recommended strategies for implementation. One of plan's recommendations was to host realtors in Elk River once a year to promote the community. On August 8, 2012,partnering with the St. Paul Area Realtors Association, the Economic Development Department hosted the first ever Elk River Realtors Forum. The St. Paul Area Realtors Association,who recently merged with the North Metro Realtors Association,has partnered with staff in the past to host a citywide open house. The August 8th Realtors Forum featured staff from five different divisions who spoke about a variety of topics, including: the Comprehensive Plan, 171st FAST Study,Mississippi Connections Redevelopment Framework plan, zoning, economic development,branding,parks and recreation,rental licensing,building permitting, and Energy City. 20 realtors attended the event, and 16 completed a survey to measure staff performance and the event. The results of the survey were overwhelmingly positive. The respondents were first asked how long they How Long Have you have been a realtor. Two stated 0-2 years, five Been a Realtor? responded 5-10 years, two responded 10-20 years and seven responded 20+ years. 0-2 Years When asked the qualitative question"How would 2-5 Years you describe your experience today," all 16 5 10 years respondents gave a positive answer. One respondent requested an annual class. Another qualitative question, "Do you have suggestions for improvement" captured several comments about specific content suggestions including requests to better emphasize permits, zoning,land use, and inspections. 'P O W E R E D B Y C:\Users\dhuebner\AppData\Local\Microsoft\Windows\Temporary Internet NATURE Files\Content.Outlook\X3O71NQV\Realtors'Day Memo(2).docx One comment requested better exposure of the event, another asked for more clearly labeled presentation information, and one comment pertained to facilities. Overall, criticisms were minimal and easily correctable for future events. The next three questions focused on rating the Instructors Demonstrated instructors. The scoring scale was from one to five with one being the worst and five being the best. Knowledge of Subject... The first question asked if the instructors "demonstrated knowledge of subject matter." Six 10 . II marked a four and 10 respondents 0 marked a five. This makes a mean score of 4.6 out 1 2 3 4 5 of five. 1=Poor 5=Exceptional The second question as if instructors "conveyed material in an engaging manner. One respondent marked a three, 10 marked a four, and five marked a five. The mean score in this category was 4.25. Instructors Conveyed Material Instructor's Overall in an Engaging Manner Effectiveness Amor MP II 10 0 • ;= 0 asiw 1 2 3 4 5 1 2 3 4 5 1=Poor 5=Exceptional 1=Poor 5=Exceptional The third question about instructors asked respondents to measure their"overall effectiveness." One respondent marked a three, 10 marked a four, and five marked a five. The mean score in this category was also a 4.25. The instructors scored very high on this scale scoring a total of 4.4 out of 5. It is apparent that the realtors found a lot of value in the information. A couple of the realtors followed up with meetings with building department staff to discuss permits and inspections. One realty firm met with staff to discuss relocating their facility, available space, and potential financing options. Staff also followed up with the realtors in September by sending them a copy of the housing study via email. Additionally, several realtors requested an annual meeting. We plan to host another event in partnership with SPAAR on August 14, 2013. Reflecting on the comments by the 2012 participants,we will place a greater emphasis on permitting, inspections, zoning, land use, and where to find more information about the city. ATTACHMENTS Elk River Realtor's Forum Agenda C:\Users\dhuebner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\X3O71NQV\Realtors'Day Memo(2).docx Elk River REALTORS® Forum Wednesday,August 8, 2012 9:00a.m.- 12:00p.m. Timed Course Outline Welcome and Introduction 9:00-9:15 15 minutes Mayor John Dietz Comprehensive plan,FAST study,Downtown Plan 9:15 -9:30 15 minutes Zoning Ordinances and planned developments 9:30-9:45 15 minutes Jeremy Barnhart, Planning Director Economic Development Initiatives 9:45 - 10:00 15 minutes Annie Deckert, Director of Economic Development Community Branding Clay Wilfahrt,Assistant Director of Economic Development 10:00- 10:15 15 minutes Break 10:15 - 10:30 15 minutes What is Parks and Recreation 10:30- 10:45 15 minutes Elk River Parks and Rec Mission 10:45 - 11:00 15 minutes Michael Hecker, Parks and Recreation Director Rental Licensing 11:00- 11:15 15 minutes Building Permitting 11:15 - 11:30 15 minutes Bob Ruprecht, Building Official Energy City Overview 11:30- 11:45 15 minutes Current Projects 11:45 - 12:00 15 minutes Rebecca Haug