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2.5. ERMUSR 09-10-2013 Minnesota Municipal Utilities Association e6 AMENDMENT TO SERVICES AGREEMENT Safety Management Program Contract Date: August 12, 2013 Contract Number: 5-2014 The services agreement entered into between Minnesota Municipal Utilities Association (MMUA) and Elk River Municipal Utilities (Elk River), dated August 27, 2012, contract number 5-2013, is amended as follows: PART II, Section 1. 1. DURATION: This Agreement shall remain in force from October 1, 2013 until September 30, 2014 (the "expiration date"). PART III, Section 1. 1. COMPENSATION: For the services covered by this Agreement, Elk River shall pay MMUA an annual fee of nineteen thousand two hundred fifty dollars and 00 cents ($ 19,250.00) for the 2013-14 annual period. Such compensation shall be due and payable according to the selected payment terms below. Payment terms for the fee agreed to above shall be based on one of the following options (select one): ❑ Annual Payment ($19,250.00) ❑ Quarterly Payments ($ 4,812.50 each) For any term of less than twelve full calendar months, the fee shall be a portion of the annual fee, pro-rated based on the number of calendar months or partial calendar months in which the services were provided as a percentage of twelve (12). The parties hereby accept the terms of the Agreement as modified. Elk River Municipal Utilities Minnesota Municipal Utilities Association By By Title Title Execut�irector Date Date August 12, 2013 Purchase Order # 42 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski —Finance and Office Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: September 10,2013 2.5 SUBJECT: Resolution Accepting NISC invitation BACKGROUND: A committee of staff has been researching software vendors for a new customer utility billing software and have been focused on the National Information Solution Cooperative(NISC) software this past month. We have participated in conference calls and webinars,conducted reference checks,visited a current user site,and had an onsite demo September 4th and 5`h for all staff to have the opportunity to see the software. DISCUSSION: Our current software vendor(PowerManager)has an annual user's group conference each year that we have participated in. The user group conferences have always provided valuable learning experiences as well as insight with how other users are maximizing the software and managing the customer information to best serve the customer. We have sent a minimum of two people every year, and sometimes have been able to coordinate schedules so most staff can attend at some point during the three day conference. NISC offers an annual conference as well in St. Louis,Missouri—the MIC (Member Information Conference). They would like for us to be able to fully evaluate their software product and have offered four conference tickets(a$600 per ticket value)to our staff to be able to attend this year. The budget for attending the PowerManager conference would be re-allocated to the NISC conference,providing the commission is willing to accept the four tickets offered. This provides a valuable opportunity to obtain training and interact with other users that we would not otherwise be able to take advantage of. The attached resolution is a standard procedure recommended by our legal counsel to be able to accept the tickets at a discounted price, in furthering the purpose of Elk River Municipal Utilities through the training of customer service staff and utilization of customer service products. ACTION REQUESTED: Staff requests adoption of Resolution to accept NISC invitation for four tickets to annual Member Information Conference. ATTACHMENTS: • Resolution Accepting NISC's MIC Invitation ro � eetu � r Page 1 of 1 NATURE Reliable Public POWERED TO SERVE 43