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8.1. SR 05-19-2014 City of Elk Request for Action River To Item Number Mayor and City Council 8.1 Agenda Section Meeting Date Prepared by General Business May 19, 2014 Suzanne Fischer,Director, CODD Item Description Reviewed by Fats, Oils, Grease (FOG) Enforcement Plan and Peter Beck, City Attorney Best Management Practices Reviewed by Cal Portner, City Administrator Action Requested Adopt,by motion,the attached Enforcement Response Plan and Best Management Practices for the Fats, Oils and Grease Control Ordinance. Background/Discussion The Fats, Oils, and Grease (FOG) Control ordinance was approved at the May 5, 2014, City Council meeting as required by the MS4 Stormwater Permit. The purpose of the ordinance is to limit or prevent bio solids from Food Service Establishments (FSE) or Food Manufacturer/ Processors (FM/Ps) from entering the city's wastewater collection system. The Enforcement Response Plan (ERP) is an internal document to allow staff to effectively manage violations of the FOG ordinance. The plan states the city's authority to authorize penalties depending on the type and frequency of violation(s). The enforcement notifications, actions and fines are included in the city fee ordinance. The Best Management Practices for FSE's and FM/P's is an educational document for those facilities required to comply with the FOG ordinance. Best Management Practices have been developed to help FSE's and FM/Ps implement and maintain employee training, cleaning, and equipment maintenance requirements of the FOG program. Financial Impact None Attachments ■ Draft Enforcement Response Plan and Best Management Practices P a w E A E U s r NaA f RE] FATS, OILS,AND GREASE ENFORCEMENT RESPONSE PLAN Section 1- Introduction This Fats, Oils and Grease Enforcement Response Plan (FOG ERP) has been developed for guidance and is not intended to create legal rights or obligations, or to limit the enforcement discretion of the WWTP Chief Operator or the City of Elk River. This FOG Enforcement Response Plan (ERP) is an effective way to ensure that the City of Elk River takes fair, consistent and equitable enforcement actions against food service establishments (FSE) or food manufacturer's/processors (FM/P) for violations of the city's Fats, Oils and Grease Control Ordinance, Section 78-156 of the City Code. It should be noted that, even with a FOG ERP, judgment and flexibility is needed at times in response to unusual instances of noncompliance. Some violations may require a response that deviates from the ERP depending on the particulars of the situation. This is a progressive enforcement plan in that problems are addressed at the lowest level and with the least formality possible consistent with the specific violation. However,no enforcement procedure is contingent upon the completion of any"lesser" activity. In general, enforcement actions against FSEs and FM/Ps will be taken in accordance with this Enforcement Response Plan. However,the enforcement actions listed here are not exclusive and the City of Elk River reserves the right to implement other enforcement responses available to it under the City Code,Minnesota and federal laws, separately or in combination with these responses. Section 2 -Enforcement Actions Available Under the Fats, Oils and Grease Control Policy The City of Elk River is empowered by the Environmental Protection Agency's National Pretreatment Program (40 CFR 403) and the city's Fats, Oils and Grease Control Ordinance,to take the necessary enforcement actions to ensure compliance. The following is a list of those actions. ENFORCEMENT NOTIFICATION/ACTIONS ACTION DESCRIPTION Notice of Written notice that a violation/deficiency has occurred and should be Deficiency [NOD] corrected. In general,NTCs are used for minor isolated violations or an and/or Notice to initial step leading to an escalated enforcement response. NODS/NTCs Correct [NTC] are documented and kept on file. Informal meeting used to gather information concerning noncompliance, Enforcement discuss steps to alleviate noncompliance and determine the commitment Meeting level of the FSE. Initiation of Self- Notice to a FSE to begin self-monitoring the effluent from the food Monitoring preparation discharge from the facility. 1 Employee Used when the Chief Operator believes that a violation has been caused by Training an FSE or FM/P employee(s) lack of knowledge concerning FOG policy Requirement and BMP requirements A NOV is a written notice to the noncompliance FSE or FM/P that a violation has occurred.A NOV includes a statement detailing the legal Notice of Violation authority under which the city issued the NOV, a description of the [NOV] violation(s) and the date(s) the violation(s) occurred.A NOV may require a response from the FSE or FM/P that details the cause of the violation(s) and the corrective action taken to correct the violation and prevent similar violations from occurring. NOVs are more serious than a NOD or NTC. Administrative penalty issued to an FSE or FM/P that fails to comply with any provision of the FOG policy and/or any applicable provision of the Civil Penalties BMPs. The City of Elk River may authorize penalties each day for each violation per the City Fee Ordinance. A voluntary agreement with a non-compliant FSE or FM/P that includes specific acts to be taken by the discharger to correct the noncompliance Consent Orders within a time period also specified in the order. COs may incorporate [CO] schedules of compliance, administrative penalties and/or termination of service. Such documents shall have the same force and effect as administrative orders and shall be judicially enforceable. Administrative Orders [AOs] are enforcement documents that direct FSEs Administrative or FM/Ps to undertake and/ or cease specified activities by specified Orders [AO] deadlines. The terms of an AO may or may not be negotiated with FSEs and FM/Ps. AOs may incorporate compliance schedules, administrative penalties and/or termination of service. Payment of Notice to pay to the City of Elk River costs associated with the clean-up or Remediation, decontamination of a site after the discharge of substances into the sanitary Clean-Up Costs sewer, storm sewer, surface waters and/or to the environment that cause and/or Cost interference,pass-through or sanitary sewer blockage. This includes clean Recovery up and decontamination of all structures/areas including residential, commercial, surface waters and the environment. Termination of Service [TOS] is the revocation of a FSE or FM/Ps privilege to discharge wastewater from food preparation processes into the sanitary sewer system. TOS is used when the discharge from a FSE presents imminent endangerment to the health or welfare of persons, or Termination of the environment or threatens to interfere with the operation of the Sewer Service treatment collection system. TOS is also used as an escalating enforcement [TOS] action when a noncompliant FSE or F</P fails to respond adequately to previous enforcement actions. TOS may be accomplished by physical severance of the FSE's or FM/Ps connection to the collection system, issuance of an AO [Cease and Desist],which compels the FSE or FM/P to immediately terminate its discharge, or a court ruling. FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 2 Civil Penalties Civil penalties may be imposed pursuant to the City Code. Civil penalties are in addition to assessed city reimbursement costs for: • Legal fees • Equipment repair or replacement • Costs associated with the clean up or decontamination of a site after the discharge of substances into the sanitary sewer, storm sewer, surface waters and/or to the environment that cause interference,pass-through or sanitary sewer blockage. This includes clean up and decontamination of all structures/areas including residential, commercial, surface waters and the environment. • Sampling/monitoring costs • Any penalties assessed to the city resulting from the subject violation. Section 3 - Personnel Responsible for Enforcement Actions " M The City of Elk River WWTP Chief Operator is responsible for all enforcement actions. The City Attorney may be re nested to review escalated penalties prior to issuance,if the Chief Operator deems it necessa Section 4 - Enforcement Considerations In determining which enforcement measure(s) to use and the amount of any civil penaltie e Chief Operator may consider the following: a. The degree and extent of the impact/harm to the natural resources of the state,the pub ealth, the city's treatment system or public or private property as a result of the violation [including effect on groundwater, surface water or air quality]; b. The duration and magnitude of the violation; c. The cost of repairing the damage to the city's treatment collection system,public or private property and/or the natural resources of the state; d. Whether the violation was committed negligently,grossly negligently, recklessly negligently, willfully or intentionally; e. The amount of money saved,if any,by noncompliance,including the cost of continuing to discharge in noncompliance instead of stopping operations; f. Cost incurred by the FSE or FM/P in correcting the problem and their cooperation and good faith effort to resolve noncompliance. FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 3 g. The prior record of the FSE or FM/P in complying or failing to comply with the requirements of the FOG Control Policy,the Sewer Use and Discharge Requirements Ordinance, or other applicable law or regulation; h. The cost to the city (including legal fees, sampling/analytical costs, engineering/consulting fees, etc.) required,in the opinion of the city,to take necessary investigative/enforcement action, determine the nature and extent of damage,prevent further damage and repair any damage. i. The cost to the city for any civil penalties, fines,legal costs and/or other costs associated with any enforcement action or legal action taken against the City of Elk River for Wastewater Collection System Permit violations,NPDES violations or other violations caused by the FSE or FM/P's violation(s). j. Violation(s) resulting from vandalism or the action of third-party entities ......�.�........ k. Deficiencies or violations occurring as a result of stances beyond the FSE or FM/P's; control as determined by the Chief Operator. Section 5 - Investigation of Noncompliance The Chief Operator will investigate compliance with the FOG Control Policy/ Sewer Use Sewer Use and Discharge Requirements Ordinance in the following ways: a. On-site inspections of FSE and FM/Ps,including scheduled and unscheduled visits; b. Review of documentation of required cleaning/maintenance of grease retention units; c. Review of records/activities required to be documented and maintained by the User; - d. Review of procedures and implementation of BMWs outlined in `Best Management Practices for Food Service Establishments and Food Manufacturer/Processers'; e. Investigation of sanitary sewer overflows and spill and illegal discharges. Section 6—Types of Violations A. Minor Violation 1st Occurrence: Inspection hindrance (equipment related) TIER I Failure to maintain on site records TIER II Failure to submit quarterly records TIER II Failure to pump grease trap/interceptor TIER IV Violation of E-BMP TIER II 2nd Occurrence: Inspection hindrance (equipment related) TIER II Failure to maintain on site records TIER III Failure to submit quarterly records TIER III FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 4 Failure to pump grease trap/interceptor TIER V Violation of E-BMP TIER III 3rd Occurrence: Inspection hindrance (equipment related) TIER III Failure to maintain on site records TIER IV Failure to submit quarterly records TIER IV Failure to pump grease trap/interceptor TIER VI Violation of E-BMP TIER IV 4th Occurrence&Up: Inspection hindrance (equipment related) TIER V Failure to maintain on site records TIER V Failure to submit quarterly records TIER V Failure to pump grease trap/interceptor TIER VII Violation of E-BMP .; TIER VI 'M B. Intermediate Violation Failure to maintain necessary equipment (T's,grease trap/interceptor not water tc.); 1st Offense TIER II 2nd Offens'' IER IV 3rd Offense IER VI 4th Offense&''Up `• IER VII C. al of Right of En or Ins ection 1st Offense. °' ER III—TIER V D. Major Violation F, Source of sewer blockage TIER V Source of blockage causing sanitary sewer overflow TIER VI Falsification of maintenance records TIER V FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 5 BEST MANAGEMENT PRACTICES FOR FOOD SERVICE ESTABLISHMENTS (FSE) and FOOD MANUFACTURING/PROCESSOR's (FM/P) (AS REQUIRED BY THE FATS, OILS AND GREASE CONTROL ORDINANCE) Fats, oils and grease can be managed effectively by FSEs and FM/Ps to minimize the discharge of FOG into the sanitary sewer system and decrease the required maintenance of grease retention units. The following Best Management Practices (BMPs) have proven effective when implemented properly and consistently. The following Enforceable Best Management Practices are required by the City of Elk River's Fats, Oils and Grease Control Ordinance, Section 78-156 of City Code. All FSEs and FM/Ps must comply with the following BMPs to minimize the discharge of FOG to the Elk River Sanitary Sewer System. Failure to comply with any of these requirements is a violation of the City of Elk River's; Fats, Oils and Grease Control Ordinance. " I. EMPLOYEE'frINjG All Food Service Establishment employees shall be properly trained ....... nd instructed to use BMPs. A. Train all employees in BMPs and other methods to reduce the volume of grease discharged to the sanitary sewer system. Train employees to be aware of problems created by grease in the sanitary sewer system,possible violations and fines, and the cost of cleaning clogged pipes. Even a small amount, grease on each pot,pan or plate can be substantial with hundreds of meals served per day. B. All training shall be documented in writing and shall include the names of the instructor and employee as well as the date of the training. Records of Employee Training shall be maintained by the FSE or FM/P for a period of three (3) years and shall be available to the WWTP Chief Operator upon request. C. Employee Training shall including information on the following: 1. Dry Wipe Pots, Pans and Dishware Prior to Dishwashing: Foods, fats, cooking oil and grease remaining in pots and pans should be dry wiped or scraped out into the trash prior to washing. This can substantially reduce FOG discharged to the grease interceptors. After wiping,pots,pans or dishware that contained grease should be washed in sinks that flow to grease retention devices attached to the sanitary sewer. 2. Cleaning Hoods: Clean hood filters on a monthly basis. Remove the hood filters and wipe or scrape off as much grease as possible and dispose of by recycling or placing in the garbage can.Wash hood filters with hot water (less than 140 degrees) in sinks that flow to grease retention devices attached to the sanitary sewer. FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 6 3. Sweep up Food debris on the floor: Using the water hose as a broom and washing debris from the floor into the floor drains is strictly prohibited. This causes grease, food, detergents and other chemicals to enter the sanitary sewer system. Train staff to sweep up floor debris and place in trashcans. 4. Proper Disposal of Grease Pouring grease down any drain,hot flushing grease down any drain or pouring grease into any grease retention unit is strictly prohibited. All waste grease should be placed in a grease disposal container for pick-up by a grease recycling or disposal company. II. POST "NO GREASE" SIGNS Post a sign indicating"No Grease" above all kitchen sinks, on dishwashers and near other grease discharge outlets to serve as a constant reminder to employees to properly dispose of grease. III. EMPLOYEE TRAINING REQUIRED FOR FSE's AND FM/P's WITH "INSIDE GREASE TRAPS" [UNDER-THE SINK, IN-FLOOR RECESSED, "POINT OF USE" GREASE TRAP [OR OTHER INSIDE LOCATION GREASE TRAP] A. Employee training shall include information on the following: 1. Location,purpose and function of grease trap in 2. Proper cleaning of grease trap per FOG Control Ordinance Sec. 78-156 (d) through (g) 3. Inspection of grease trap filter,baffles and tee [if applicable] 14. Proper disposal of grease from grease trap 5. Increase cleaning frequency if grease traps are more than 25% full when cleaned. 6. Proper written documentation of grease trap cleaning IV. FOR FSEs AND FM/Ps WITH "OUTSIDE"GREASE INTERCEPTORS If possible,have a manager or supervisor witness and/or verify grease interceptor cleaning and maintenance activities by the private service contractor to ensure the devices are being maintained and operating properly. FOG ENFC PLAN and BMPs for ORD 78-156 May 19, 2014 Page 7