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10.3. SR 02-02-2015 City of Elk=' Request for Action River To Item Number Mayor and City Council 10.3 Agenda Section Meeting Date Prepared by Work Session February 2, 2015 Jeremy Barnhart,Deputy Director, CODD Item Description Reviewed by Visioning/ Goals Update Cal Portner, City Administrator Reviewed by Action Requested Receive 2013-2014 Goals update, begin discussion of 2015-2017 Goals Background/Discussion In 2010, staff leaders and the City Council developed a comprehensive community vision: Abounding in natural beauty, Elk River is a vibrant, bistoric rivertown tbat promotes an active lifestyle in an innovative and involved community offering unlimited opportunities. During the formation of the vision, four goals were created to either protect or enhance the vision and a fifth goal was added in 2013: 1. Innovation- Develop new programs and services to meet the needs of the community. 2. Community Development - Enhance and expand community involvement and public participation through a variety of innovative outlets. 3. Beautification - Have attractive,welcoming streetscapes at city entrances and primary corridors. Enforce Zoning Ordinances. 4. Opportunities - Foster a pro-business atmosphere that provides incentives and other opportunities for new and existing business growth. 5. Planning and Positioning - Employ resources toward long-range benefit to the community. From the goals,Action Steps were identified to focus resources toward the achievement of a broader goal. Each department developed tasks that satisfies Action Steps and achieve the stated goals. Collectively, the Goal,Action Step, and Task process is called the VAST process and the spreadsheet, the VAST plan. In the attached VAST Plan, note that many tasks are ongoing. The intent is to develop cultural changes at all levels, and in future VAST plans, these ongoing goals would be removed. At this time,it is appropriate for the Council to evaluate the Vision and the Goals. Once confirmed, staff will develop Action Steps and Tasks for Council approval. Financial Impact None Attachments ■ 2013-2014 VAST plan P a w E A E U s r Template Updated 4/14 INIM UREI City of Elk River 2013-2014 Goals Abounding in natural beauty,Elk River is a vibrant,historic rivertown that promotes an active lifestyle in an innovative and involved community offering unlimited opportunities. Goal:Innovation-Develop new programs and services to meet the needs of the community Percent complete Action Steps Tasks 25 50 75 100 Resurvey residents;Establish a metric system for the evaluation of city Evaluate existing programs;Eliminate services no longer valuable as once was;Review programs Al All Departments programs and services for three tests:1.Required/Mandated/core service,2.Quality of Life,3. Park and Rec master plan includes a Service that others provide survey. ERMU added CSR training. A2 Redefining government Employee development and retention,customer service training Organization wide incident management and crisis training. as customer service All Departments Sunmmer hours A3 ERMU/Di rectors/ Foster collaborative Develop district energy,Job shadowing,IT collaboration Finance IT collaboration with SC,ERMU A4 opportunities City day at ER schools Administration Shift more talking to online. Engineering blog for street assessments excellent A5 Communication Enhance communication example Ongoing. A6 Single source for newspaper/uniform comments Communication A7 Explore and develop Review programs to protect and enhance existing commercial property and Economic housing stock Development new programs and A8 services Conservation Improvement programs:refrig harvest,LED holiday lighting contest,energy audits,etc. Environmental Ongoing Goal:Community Development-Enhance and Expand community involvement and public participation through a variety of innovative outlets Action Steps Tasks B1 Coordinator is working with individual Evaluate,Enhance and Independent review of communication practices Communication departments to assist on their practices B2 expand communication Statistically significant survey to compare against benchmark established by Administration Budget discussion,2015.Moved to 2010 survey and drill into specific areas(See also Al) 2016/Cost$15,000-25,000 Shifting more talking to online. Engineering blog for street assessments B3 Communication excellent example,evaluate website B4 City Day at Schools,Community Education:walking tours,history,water quality, Administration, Enhance and Expand and city stuff Environmental StCloud State walking tour:HPC diversify public Streets plans to have annual event B5 education and outreach during Natl Public Works Week.ERMU Celebrate/promote national and state wide professional weeks. (e.g.Public will recognize Public Power Week in Power week,National Planning month...) All Oct. B6 Define/establish a program and policies to support/administer special events hosted by others Parks and Recreation B7 Parks/Econ Approved downtown festive lighting Build Community Spirit Expand and enhance events(downtown) Development and lighting infrastructure B8 Explore History Day,art promotion Environmental Art project B9 Added frequency of press releases; Recognize community successes(internally and externally) All Administrator blog B10 Engage younger populations Parks Skate park advisory committee B11 Develop tree ordinance CODD B12 Inject/preserve nature in visible ways CODD Twin Lakes Road Beautification projects Promote community B13 brand Promote interaction with rivers Parks Bailey Point Park,Houtlon propoerty B14 Increase volunteerism Implement Volunteer program: Seek opportunities within each department Parks Volunteer coordinator Goal:Beautification-Have attractive,welcoming streetscapes at City entrances and primary corridors. Enforce Zoning Ordinances Action Steps Tasks Cl Prepare plans to improve primary intersections with landscaping,lighting,and Ongoing,implementation pending state hardscaping CODD funding C2 Renovate Orono Park Parks C3 Improve,revitalize,and Plans being prepared,downtown tree invest in streetscaping Improve visual impact into King Avenue Parking lot,Planters downtown CODD replacement started C4 along primary corridors Introduce public art;Destination-type amenities Econ Development ongoing,EDA brand scultpure and entrances C5 Implement median and streetscape design and maintenance standards Streets Ongoing,budget permitting C6 Increase maintenance of Hwy 10/169 Code Enforcement Ongoing C7 Actively enforce zoning and signage standards on primary corridors Code Enforcement Ongoing C8 Review design standards for all development types Planning Pending completion of Comp Plan C9 aesthetics w/b encouraged in BM Improve water quality When employing BMP,consider aesthetic component CODD guidelines alongw/recommendations Provide consistent and Comprehensive sign plan,RFP C10 expanded signage Review all public signs,make improvements as necessary Communications advertised.Wayfinding.Wil be long- term program over 20+years Goal:Opportunities-Foster a pro-business atmosphere that provides incentives and other opportunities for new and existing business growth Action Steps Tasks D1 Position land for Complete mining area study development Planning completion expected May 2015 D2 Facilitate development ID opportunities to expand Industry/jobs,in particular data centers.Develop a and redevelopment to business recruitment strategy plan p Econ Development Stratigic plan being updated support rapidly changing D3 technological advances Explore Fiber Optic expansion via incentives:NEBC,Business parks Fiber Optic loop installed for Econ Development government. D4 Promote and amend Conservation improvement programs:Technology,rebates,audits,design assistance Environmental Energy City Action plan existing programs and D5 services Evaluate objects of Project Conserve;utilize existing programs or redirect funds to other opportunities Environmental Reviewing D6 Address the housing Implement findings and recommendations of 2012 housing study Econ Development Developing Housing TIF protocol D7 needs of current and Review opportunities for historic,culturally significant districts;establish future Elk River residents programs to assist low income/work force housing reinvestment I Planning Budget 2016 discussion Goal:Planning and Positioning. Employ resources toward long range benefit to the community. Action Steps Tasks E1 Complete the Comprehensive Plan update Planning May 2014 approval E2 Complete the Park Master Plan Parks Started in January 2014 Developing a template for staff to follow to undertand tools and target E3 Complete a communication plan Complete Administration/Comm audience.Not developing a strategic comprehensive plans unications plan at this time. E4 Implement FAST zoning Planning Late 2014,moved up in priority,tabled E5 Acquire parcels necessary for the implementation of approved plans and Economic studies. Development Projects being actively pursued E6 Adhere to plans and studies All E7 Frequent review of pending/new legislation. Develop policy to comment on said legislation Adminstration Ongoing E8 legislative advocacy Administration& Yearly legislative goals meeting with legislators Communications E9 Participate in industry agencies. E.g.MMUA,APPA,MRWA,MCFOA,LMNC, APA,MFSCA,MPWA,MNAPA... All Ongoing E10 Preservation of assets Complete facility feasibility study/studies to maximize utilization of assets Parks/Finance/Admini stration RFP expected spring 2014 Leadership training through Parks E11 Establish an employee development program Directors/HR Department Employee development E12 and retention Encourage growth in Leadership ER CODD EDD 2014 particpant Positive progress w/Connexus. E13 Expand city services to provide uniform electric utilities service to all residents Collaborative reintegration study of city through organized electric service territory acquisition ERMU complete.Orderly area acquisition plan E14 positioning to improve Seek partnerships and collaboration to acquire Houlton property Parks E15 services and value to Improve terms and/or supplier for wholesale power contract ERMU Contract signed.Transition in 2018. community Ongoing:HDM,Pavement management E16 Administration plan,franchise fee,micro/forgivable Promote and highlight successful programs and efforts by employees and loans,Streets employees assisting employee teams that reflect positively on Elk River and on public servants domestic situation