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5.3. ERMUSR 02-10-2015 Elk River M Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski—Finance &Office John Dietz—Chair Manager Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: February 10, 2015 5.3 SUBJECT: Performance Metrics Update BACKGROUND: Following adoption of the Commission adopted Performance Metrics program in December 2012,we have been tracking the progress for 2014, to be awarded in 2015. This is a company performance based program designed to incentivize employee commitment towards the company's success. Divided into categories representing core values of the company and again into sub-categories that are quantifiable, this program is designed to track goals that require companywide support of the employees to continually achieve. When the employees work together as a team to achieve these goals,the company recognizes a corresponding increase in value to our customers. DISCUSSION: At close of the fiscal 2014 year, and completion of the audit,the final score card will be evaluated and presented to the Commission for awarding the related bonus in 2015. We tracked the progress of the company and the related score card quarterly throughout 2014. The projected final scorecard is attached,projecting scores that have known components at this date, and with some notes for the fourth quarter results. The Margins/Net Profit metric and the Reserves metric will not be final until the audit is complete,however, all other metrics presented are final for 2014. You will note we are on target for all metrics, except one. Only the CAIDI reliability metric is off target. CAIDI is the average outage duration, or average restoration time. The goal is 2 hours or less and we are just under 3 hours for the metric calculation. ACTION REQUESTED: None, this is for information only. ATTACHMENTS: • Performance Metrics and Incentive Compensation Policy Score Card- 2014 EN PYONEOEO 01 Page 1 of 1 NATURE Reliable Public Power Provider P O W E R E D T O S E R V E 65 Y o _N J LS N N O) > Y O m CO CO Y U1 CO N > O - v CO m c �o N 0 N f0 Cr; Ln O U o) V 0) U O) N )C N Y ro Y N Cr C 13 .0 CU C o 0 a E c, o� 00 �? co C E n V N Y ko '5 N N to N ifc N N Ql CO i) 00 00 `0 Ql 01 00 OJ 0) M f0 f0 CO L 4- Y Y Y Y Y y,, O N 2 E O C C C n ` 0) U 01 -ci I C 3 01 2 0) Q 0. a ri a) o 8 Ln 0 0 0 0 0 O L o N c, -, c, c-1 N c, ,, 4J H Q. 1 CO = CID U C Y Y Y °/ c o Ln o m m o G In l(1 I. L) w o v v 0 0 o CO N m J (5 m 'a Al VI Al CO l �� Al 4a CU o H 0 cc H (,.) O w O. s C a c , in Li" O O O O 0 O ,-1 .-1 .--I N e, .-, O it CO N H C a) -c Q. 73 Ea) 0 ,,, E c Ls) -a CO O O .. V Es — >.in w >O K CO H p co }, C C �' 0. J C -. .y O U Q1 o o �n H o m Z Q to v M v N in _ U E T CO O_ roo C > O o O) O o C LI co c co in H U N N V W o. N G 0: M N 4.11 a+ N■• C `i L 01 O O O ON Q. i en m c7■.c_7 2 Cl.) .N-1 o v Y � E L co N ✓ i to O E c7 N 0) CC J VI O) E O 10 "O 0 00 — :4-, E W O) C > C: it o Y) 'O — O > Io 0 C a) m m D 7 Ca O ii _ a W d `n U Q