Loading...
4.1. ERMUSR 03-17-2015 i Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Wade Lovelette—Technical Services John Dietz—Chair Superintendent Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: March 17, 2015 4.1 SUBJECT: 2014 Electric Reliability Report(Revised) BACKGROUND: Minnesota Rules Chapter 7826 Public Utilities Commission Electric Utility Standards cover safety, reliability, service, and reporting requirements. Per 7826.0100(A), municipal utilities are exempt from these requirements. However,the Elk River Municipal Utilities Commission adopted a number of parts of this chapter as a Distribution Reliability Standard policy requiring annual reporting on system reliability. DISCUSSION: After Last month's report of our reliability numbers, it was brought to our attention that some of the outages reported to the American Public Power Association(APPA)had the wrong customer count in them. After sending them the corrected data, some of our reliability numbers changed, although our CAIDI number stayed close to the same. I have attached APPA's eReliability Tracker 2014 Annual Report. Even though the primary uses of reliability statistics are for self- evaluation,utilities can use these statistics to compare with data from similar utilities. I was unable to get MMUA's comparisons because other municipals were unwilling to share their results. In 2014, our reliability index numbers remain excellent. These reliability index numbers reflect the condition of our robust electrical system as well as the superb response time from our local line crews. This also reflects the local accountability, long term visioning on system design, and ongoing system maintenance. The table below reflects the number of customer outage minutes from 2005 through 2014. Year # of Customers # of Outage Minutes #of Outages 2005 8398 558,140 59 2006 8804 314,510 73 2007 9163 67,845 47 EN PYDUEDED BY Page 1 of 3 NATURE Reliable Public' Power Provider P O W E R E D T o S E R V E 49 2008 9067 155,768 57 2009 9170 46,706 49 2010 9207 526,144 77 2011 9576 297,359 51 2012 9285 71,496 57 2013 9285 55,451 31 2014 9426 243,965 44 A number of reliability indexes are used in the electric industry to make it easier to compare performance of electric utilities. Listed below are the reliability indexes along with ERMU's 2013 and 2014 statistics. Also included are APPA's published averages that can be used by utilities to better understand the performance of their electric system relative to other utilities nationally and to those within their region or size class. Average Service Availability Index (ASA!) ASAI is a measure of the average availability of the sub-transmission and distribution systems to serve customers. It is the ratio of the total customer minutes that service was available to the total customer minutes available in a time period. This is normally expressed as a percentage. ERMU's 2014 ASAI is 99.9945%Availability ERMU's 2013 ASAI was 99.999%Availability Our utility's ASAI: 99.9945 Average ASAI for Utilities Within our Region 99.9894 Average ASAI for Utilities Within our Customer Size Class 99.9834 Customer Average Interruption Duration Index(CAIDI) CAIDI is defined as the average duration (in minutes) of an interruption experienced by customers during a specific time frame. It is calculated by summing the customer minutes off during each interruption in the time period and dividing this by the number of customers experiencing one or more sustained interruptions during the time period. The resulting unit is minutes. The index enables utilities to report the average duration of a customer outage for those customers affected. ERMU's 2014 CAIDI is 199.883 minutes ERMU's 2013 CAIDI was 118.23 minutes Our utility's CAIDI: 199.8838 Average CAIDI for Utilities Within our Region 95.2256 Average CAIDI for Utilities Within our Customer Size Class 107.7752 System Average Interruption Duration Index(SAID!) SAIDI is defined as the average interruption duration for customers served during a specified time period. It is determined by summing the customer minutes off for each interruption during a specified time period and dividing that sum by the average number of customers served during that period. The • POWERED 8 1 Page 2 of 3 NATURE Reliable Public Power Provider P 0 WE 0.E D T O S E R V E 50 unit is minutes. This index enables the utility to report how many minutes'customers would have been out of service if all customers were out at one time. ERMU's 2014 SAIDI is 28.54 minutes ERMU's 2013 SAIDI was 5.97 minutes Our utility's SAIDI: 28.54 Average SAIDI for Utilities Within our Region 55.49 Average SAIDI for Utilities Within our Customer Size Class 87.14 System Average Interruption Frequency Index(SAIFI) SAIFI is defined as the average number of times that a customer is interrupted during a specified time period. It is determined by dividing the total number of customers interrupted in a time period by the average number of customers served. The resulting unit is"interruptions per customer." ERMU's 2014 SAIFI is 0.1428 ERMU's 2013 SAIFI was 0.0505 Our utility's SAIFI: 0.143 Average SAIFI for Utilities Within our Region 0.817 Average SAIFI for Utilities Within Your Customer Size Class 0.839 Another statistic staff gets concerned about is the average length of any outage. Elk River Municipal Utilities' 2014 average length of outage was 131.07 minutes. In 2013 the average length of outage was 116.84 minutes. Electric utilities with a high percentage of underground facilities will exhibit higher length of outage time than electric utilities with more overhead facilities. Staff reviews these statistics in detail to find ways to continually improve our system. These statistics are very good compared to other utilities. In 2014,birds and animals caused the greatest number of outages resulting in 31.25%of our outage incidents. Outages resulting from branches and/or trees made up 2.08% of our outage incidents. This low percentage is a reflection of the good tree trimming our crews do during the winter. Other contributing factors include: underground faults 16.67%; dig-ins, etc. 6.25%; component failure 4.17%; transformer failure 4.17%; fuse failure 10.42%; connector failure 12.50%; vehicle vs. pole 10.42%; and weather related outages accounted for 2.08%of the incidents. Many investor owned and cooperative run utilities "storm normalize"their reliability numbers by removing"major outages"due to storms from their reliability index number calculations. Our reliability numbers have not been storm normalized. Our numbers reflect these major outages and represent what our customer actually experienced in 2014. Overall, our electric distribution system is robust and our reliability is very high. ACTION REQUESTED: No action is required. ATTACHMENT: • American Public Power Association's eReliablity Tracker 2014 Annual Report POWERED 01 Page 3 of 3 NATURE Reliable Public Power Provider P O W E R E D T O S E R V E 51 eReliabiltly'facker.. • 2014 Annual Report Elk River Municipal Utilities The eReliability Tracker Annual Report was created by the American Public Power Association to assist utilities in their efforts to understand and analyze their electric system. This report focuses on distribution system reliability across the country and is customized to each utility's system. The data used to generate this report reflect activity in the eReliability Tracker from January 1, 2014 to December 31, 2014. Note that if you currently do not have a full year of data in the system, this analysis may not properly reflect your utility's statistics since it only includes data recorded for your utility as of February 24, 2015; therefore, any changes made after that date are not represented in this report. I. General Overview Reliability reflects historic and ongoing engineering investment decisions within a utility. Proper use of reliability metrics ensures that the utility is not only performing its intended function, but also is providing service in a consistent and effective manner. Even though the primary use of reliability statistics is for self- evaluation, utilities can use these statistics to compare with data from similar utilities. However, differences such as electrical network configuration, ambient environment, weather conditions, and number of customers served typically limit most utility-to-utility comparisons. Due to the diverse range of utilities that use the eReliability Tracker, this report endeavors to group utilities by size and region to improve comparative analyses while reducing differences. Since this report contains overall data for all utilities that use the eReliability Tracker, it is important to consider the effect that a particularly large or small utility can have on the rest of the data. To ease the issues associated with comparability, reliability statistics are calculated for each utility with their respective customer weight taken into account prior to being aggregated with other utilities. All utilities are equally weighted and all statistics are developed on a per customer basis. The aggregate statistics displayed in this report are calculated from utilities that experienced more than two outages in 2014. Also, utilities that experienced no outages this year, or did not upload any data, will have None/Null values in their report for their utility-specific data and were not included in the aggregate analysis. The aggregate statistics provided in the following sections of the report are based on approximately 17,606 outages from 143 utilities, that recorded more than two outages for 2014 during the time period of analysis. 52 To limit the comparison of utilities of truly different sizes, this report separates utilities into groups according to their number of customers served. In Table 1, the customer size distribution of utilities that use the eReliability Tracker is split into fifths to create five distinct customer size classes. Since the utilities considered in this report represent a wide variety of locations across the United States, each utility is grouped with all others located in their corresponding APPA region. Figure 1 shows the number of utilities using the eReliability Tracker in each APPA region and Figure 2 displays the current United States map of APPA regional divisions. Your utility belongs to customer size class 3 and region 3. Table 1 Customer size range per customer size class Class 1: 0-3,600 Class 2: 3,600-6,265 Class 3: 6,265- 10,220 Class 4: 10,220-20,364 Class 5: 20,364- 1,481,735 Figure 1 Number of eRT utilities per APPA region 60 - 50 m 50 - 42 }, 40 - 32 z, 30 24 17 20 - 13 12 10 A 1 0 - 9 II . 2 0 1 2 3 4 5 6 7 8 9 10 APPA Region Figure 2 Map of APPA Regions as of January 1, 2014 — e: --1 t v. n . ..4.,____4,,, ,„ ,... le , r, , , ... r , ,,, , i i �t 411 ate.._. 2 53 II. IEEE Statistics When using reliability metrics, a good place to start is with the industry standard metrics found in the IEEE 1366 guide. For each individual utility, the eReliability Tracker performs IEEE 1366 calculations for System Average Interruption Duration Index (SAIDI), System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), Momentary Average Interruption Frequency Index (MAIFI) and Average Service Availability Index (ASAI). When collecting the necessary data for reliability indices, utilities often take differing approaches. Some utilities prefer to include information as detailed as circuit type or phases impacted, while others include only the bare minimum required. In all cases, the more details a utility provides, the more practical their analysis will be. As a basis for calculating these statistics in the eReliability Tracker, the following are required to create an outage in the system: -Total number of customers served on the day of the outage -Time and date when the outage began -Primary cause of outage -Address where the outage was located It is important to note that the time when the outage ended is not required in case the outage is ongoing; therefore, outages without end dates at the time of the report analysis are not included in the indices that measure duration, such as SAIDI and CAIDI. However, they are included in the calculations measuring interruption frequencies, such as SAIFI or MAIFI, as well as in the analysis of outage causes. Due to the differences in how some utilities analyze major events (MEs) relative to their base statistics, it is important to note how they are calculated and used in this report. An example of a major event could be severe weather, such as a tornado or thunderstorm, which can lead to unusually long outages in comparison to your distribution system's typical outage. In the eReliability Tracker and in this report, the APPA major event threshold is used, which is a calculation based directly on outage events, rather than event days. The major event threshold allows a utility to remove outages that exceed the IEEE 2.5 beta threshold for events. The threshold takes into account the utility's past outage history up to 10 years in order to make this calculation. In the eReliability Tracker, if a utility does not have at least 36 outage events prior to the year being analyzed, no threshold is calculated; therefore, the field below showing your utility's threshold will be blank and the calculations without MEs in the SAIDI section of this report will be the same as the calculations with MEs for your utility. More outage history will provide a better threshold for your utility. Your utility's major event threshold is (minutes). If you wish to remove major events, the threshold calculated above is important to note because it impacts your SAIDI analysis. For the next year, based on your utility's outage history, any event with a SAIDI greater than minutes is considered as a major event and can be removed in your analysis. The tables in this section can be used by utilities to better understand the performance of their electric system relative to other utilities nationally and to those within their region or size class. In the SAIDI section, indices are calculated for all outages with and without major events; furthermore, the data are broken down to show calculations for scheduled and unscheduled outages. For each of the reliability 1 If there is no major event threshold calculated for your utility,these fields are left blank and the calculations in this report including Major Events and excluding them will be the same.Your utility must have at least 36 outage events recorded in the eReliability Tracker in order to calculate a Major Event Threshold. 3 54 System Average Interruption Duration Index (SAIDI) SAIDI is defined as the average interruption duration (in minutes) for customers served by the utility system during a specific time period. Since SAIDI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. SAIDI is calculated by dividing the sum of all customer interruption durations within the specified time frame by the average number of customers served during that period. For example, a utility with 100 customer minutes of outages and 100 customers would have a SAIDI of 1. Note that in the tables below, scheduled and unscheduled calculations include major events. Table 2 Average SAIDI for all utilities that use the eReliability Tracker(with and without MEs), belong to your region, and are grouped in your customer size class All No MEs Unscheduled Scheduled Your utility's SAIDI: 28.5464 28.5464 28.5464 0 Average eReliability Tracker Utility SAIDI 111.6347 67.8888 105.3348 6.2962 Average SAIDI for Utilities Within Your Region 55.4969 34.7555 52.7954 2.7015 Average SAIDI for Utilities Within Your Customer Size Class 87.1486 47.955 83.5351 3.6156 Table 3 Summary statistics of the SAIDI data compiled from the eReliability Tracker All No MEs Unscheduled Scheduled Minimum Value 0.2461 0.2461 0.2461 0 First Quartile(25th percentile) 18.6824 11.2111 18.6751 0 Median Quartile (50th percentile) 50.4729 25.1516 47.6868 0.0146 Third Quartile (75th percentile) 97.2444 56.433 91.815 0.701 Maximum Value 3128.437 3128.437 2974.7748 308.3812 Figure 3 Average SAIDI for all utilities that use the eReliability Tracker per region 300 - 281.861 m 250 - c E 200 - 175.5715 0 150 - a 102.863 101.8402 107.5171 92.1373 E$ 100 - cp 64.6299 55.4969 50 - 41.2235 1 2 3 4 5 6 7 8 9 10 APPA Regions 4 55 System Average Interruption Frequency Index (SAIFI) SAIFI is defined as the average number of instances a customer on the utility system will experience an interruption during a specific time period. Since SAIFI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. SAIFI is calculated by dividing the total number of customer interruptions by the average number of customers served during that time period. For example, a utility with 150 customer interruptions and 200 customers would have a SAIFI of .75 interruptions per customer. Table 4 Average SAIFI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's SAIFI: 0.1428 Average eReliability Tracker Utility SAIFI 0.9615 Average SAIFI for Utilities Within Your Region 0.817 Average SAIFI for Utilities Within Your Customer Size Class 0.8387 Table 5 Summary statistics of the SAIFI data compiled from the eReliability Tracker Minimum Value 0.0019 First Quartile (25th percentile) 0.3184 Median Quartile (50th percentile) 0.621 Third Quartile(75th percentile) 1.0821 Maximum Value 20 Figure 4 Average SAIFI for all utilities that use the eReliability Tracker per region 1.8 1.6 - 1.5575 1.411 1.4 - 1.2 - 1.0836 1.0366 0.9556 a, 1 0.817 0.7453 co 0.8 0.5899 II ¢ 0.6 - 0.3925 0.4 - 0.2 - . 0 1 2 3 4 5 6 7 8 9 10 APPA Regions 5 56 Customer Average Interruption Duration Index (CAIDI) CAIDI is defined as the average duration (in minutes) of an interruption experienced by customers during a specific time frame. Since CAIDI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. It is calculated by dividing the sum of all customer interruption durations during that time period by the number of customers that experienced one or more interruptions during that time period. This metric reflects the average customer experience (minutes of duration) during an outage. Table 6 Average CAIDI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's CAIDI: 199.8838 Average eReliability Tracker Utility CAIDI 108.8292 Average CAIDI for Utilities Within Your Region 95.2256 Average CAIDI for Utilities Within Your Customer Size Class 107.7752 Table 7 Summary statistics of the CAIDI data compiled from the eReliability Tracker Minimum Value 17.2115 First Quartile(25th percentile) 60.0165 Median Quartile (50th percentile) 82.1022 Third Quartile(75th percentile) 132.3397 Maximum Value 782.4045 Figure 5 Average CAIDI for all utilities that use the eReliability Tracker per region 180 - 162.7736 • 160 - 149.5293 133.5417 140 - c 'E 120 - 102.9167 O 100 - 94.0484 95.2256 93.3338 87.2413 74.8117 U 80 a) 60 - m > 40 - 20 - 0 1 2 3 4 5 6 7 8 9 10 APPA Regions 6 57 Momentary Average Interruption Frequency Index (MAIFI) MAIFI is defined as the average number of times a customer on the utility system will experience a momentary interruption. In this report, an outage with a duration of less than five minutes is classfied as momentary. The index is calculated by dividing the total number of momentary customer interruptions by the total number of customers served by the utility. Momentary outages can be more difficult to track and many smaller utilities may not have the technology to do so; therefore, some utilities may have a MAIFI of zero below. Table 8 Average MAIFI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's MAIFI: 0.0001 Average eReliability Tracker Utility MAIFI 0.463 Average MAIFI for Utilities Within Your Region 0.7759 Average MAIFI for Utilities Within Your Customer Size Class 0.3692 Table 9 Summary statistics of the MAIFI data compiled from the eReliability Tracker Minimum Value 0 First Quartile (25th percentile) 0 Median Quartile(50th percentile) 0 Third Quartile (75th percentile) 0.1539 Maximum Value 12.7241 Figure 6 Average MAIFI for all utilities that use the eReliability Tracker per region 1 - 0.9 0.8642 .9 0.7759 0.8 - Q 0.7 - 0.6227 2 0.6 - 0.506 a) 0.5 - 0.4083 m 0.4 ¢' 0. - 0.1877 0.209 0. 0 1 2 3 4 5 6 7 8 9 10 APPA Regions 7 58 Average Service Availability Index (ASAI) ASAI is defined as a measure of the average availability of the sub-transmission and distribution systems that serve customers. This load-based index represents the percentage availability of electric service to customers within the time period analyzed. It is caclulated by dividing the total hours service is available to customers by the total hours that service is demanded by the customers. Table 10 Average ASAI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's ASAI (%): 99.994568 Average eReliability Tracker Utility ASAI 99.979141 Average ASAI for Utilities Within Your Region 99.989441 Average ASAI for Utilities Within Your Customer Size Class 99.98347 Table 11 Summary statistics of the ASAI data compiled from the eReliability Tracker Minimum Value 99.404787 First Quartile (25th percentile) 99.981498 Median Quartile (50th percentile) 99.990397 Third Quartile(75th percentile) 99.996445 Maximum Value 99.999953 Figure 7 Average ASAI for all utilities that use the eReliability Tracker per region 100 - 99.992156 99.987703 99.989441 99.99 - 99.980429 99.980624 99.979543 99.98247 99.98 - 99.966655 Q 99.97 - m m 99.96 - 99.953908 ¢ 99.95 - 99.94 - 99.93 1 2 3 4 5 6 7 8 9 10 APPA Regions 8 59 2013 Energy Information Administration (EIA) Form 861 Data Form EIA-861 collects information on the status of electric power industry participants involved in the generation, transmission, distribution, and sale of electric energy in the United States, its territories, and Puerto Rico. EIA surveys electric power utilities annually through EIA Form 861 to collect electric industry data and subsequently make that data available to the public. In 2014, EIA began requesting reliability statistics in their survey from utility participants; therefore, APPA included EIA reliability statistics in this report for informational purposes. Please note that the following data includes investor-owned, rural cooperative, and public power utilities that were large enough to be required to fill out the full EIA 861, not the EIA 861- S form (for smaller entities). In addition, since the collection and release of EIA form data lags by more than a year, the data provided is based on 2013 data only. Therefore, it is suggested that the aggregate statistics contained herein be used only as an informational tool for further comparison of reliability statistics. In the table, if an entity calculates SAIDI, SAIFI, and determines major event days in accordance with the IEEE 1366-2003 or IEEE 1366-2012 standard, they are included under the "IEEE Method" columns. If the entity calculates these values via another method, they are included under the "Other Method" columns. There were approximately 965 utilities that submitted reliability data to the EIA. Additionally, it looks as though a number of utilities submitted incorrect data, which shows itself most in the average SAIFI numbers. For more general information on reliability metrics you can see APPA's website at http://publicpower.org/reliability. Although EIA collected other reliability related data, the tables below only include SAIDI and SAIFI data. The full set of data can be downloaded at this link: Table 12 Summary statistics of the SAIDI data compiled from 2013 data collected by EIA IEEE Method Other Method All No MEDs All No MEDs Average 249.4246 139.3246 210.5557 136.5727 Minimum Value 0.0000 0.0000 0.0000 0.0000 First Quartile (25th percentile) 53.5000 42.0000 20.0000 6.0000 Median Quartile(50th percentile) 128.0000 88.0000 71.0000 50.5000 Third Quartile (75th percentile) 249.5000 145.0250 169.0000 112.0000 Maximum Value 10,983.0000 10,983.0000 12,944.0000 10,726.0000 Table 13 Summary statistics of the SAIFI data compiled from 2013 data collected by EIA IEEE Method Other Method All No MEDs All No MEDs Average 15.2657 13.5847 2.5339 4.1404 Minimum Value 0.0000 0.0000 0.0000 0.0000 First Quartile(25th percentile) 0.8400 0.6778 0.3443 0.1818 Median Quartile (50th percentile) 1.2300 1.0000 1.0000 0.7695 Third Quartile(75th percentile) 2.0000 1.6150 1.9455 1.3925 Maximum Value 2,837.0000 2,335.0000 87.0000 674.0000 9 60 III. Outage Causes Equipment failure, extreme weather events, wildlife and vegetation are some of the most common causes of electric system outages. However, certain factors, such as regional weather and animal/vegetation patterns, can make a different set of causes more prevalent to a specific group of utilities. The following sections of this report include graphs depicting common causes of outages for your individual utility, all utilities in your region, and all utilities using the eReliability Tracker. The charts containing aggregate information are customer-weighted to account for differences in utility size for a better analytical comparison. For example, a particularly large utility will have a large number of outages compared to a small utility; in order to not have the collective information be more representative of the large utility, the number of occurrences is divided by customer size to account for the differences. In the figures below, the data represent the number of occurrences for each group of 1000 customers. For instance, a customer- weighted occurrence rate of"1" means 1 outage of that outage cause per 1000 customers on average in 2013. Note that the sustained outage cause analysis is more comprehensive than the momentary outage cause analysis due to a bigger and more robust sample size for sustained outages. Regardless, tracking both sustained and momentary outages helps utilities understand and reduce outages. To successfully use the outage information tracked by your utility, it is imperative to classify and record outages in detail. The more information provided per outage, the more conclusive and practical your analyses will be. Sustained Outage Causes In general, sustained outages are the most commonly tracked outage type. In many analyses of sustained outages, utilities tend to exclude scheduled outages, partial power, customer-related problems, and qualifying major events from their reliability indices calculations. While this is a valid method for reporting, these outages should be included for internal review to make utility-level decisions. In this section, we evaluate common causes of sustained outages for your utility, corresponding region, and for all utilities that use the eReliability Tracker. It is important to note that in this report, sustained outages are classified as outages that last longer than five minutes, as defined by IEEE 1366. 10 61 Figure 8 Top five customer-weighted occurrence rates for common causes of sustained outages for all utilities that use the eReliability Tracker System 2 2.5 - 2.1579 a 2 - `0 1.4197 1.4116 a) 1.5 - c 1.0882 0.9371 m 1 - U O 0.5 - 0 1 1 1 1 I Tree Squirrel Equipment Unknown Electrical Failure Outage Causes Types Figure 9 Top five customer-weighted causes of sustained outages for your utility 1.4 1.2731 0, 1.2 ID co 1 rY m 0.8 0.6365 ET?0.6 0.5304 0.4244 :1 0.4 0.3183 U O 0.2 0 Squirrel Vehicle Accident Electrical Failure Wildlife Equipment Damage Outage Cause Types Figure 10 2 Top five customer-weighted occurrence rates for sustained outage causes in your region 2 1.7031 m 1.5 1.3537 1.2082 1.1305 1.1208 c• 1 0° 0.5 0 0 Wildlife Squirrel Natural Equipment Weather Outage Cause Types 2 For each utility,the number of occurrences for each cause is divided by that utility's customer size(in 1000s)to create an occurence rate that can be compared across different utility sizes. 11 62 it Momentary Outage Causes The ability to track momentary outages can be difficult or unavailable on some systems, but due to the hazard they pose for electronic equipment, it is important to track and analyze their causes. In this section, we evaluate common causes of momentary outages for your utility, region and customer size class as well as common causes for all utilities that use the eReliability Tracker. Utilities with less than eight momentary outages recorded in the eReliability Tracker as of January 27, 2014 are not included in the following analysis of momentary outage causes. Please note that only outages lasting less than five minutes are classified as momentary, as defined by IEEE 1366. Figure 11 Top five customer-weighted occurrence rates for common causes of momentary outages for all utilities that use the eReliability Tracker System 2 0.18 - 0.1695 0.16 - 0.14 - c 0.12 - 0.1 - 2 0.08 - c 0.06 - 0.0345 0.0345 0.0333 0.0305 o 0.04 - 0.02 - 0 _ Unknown Squirrel Storm Weather Natural Outage Cause Types Figure 12 Top five customer-weighted causes of momentary outages for your utility'3 0.12 - 0.1061 0) 0.1 - cts 0.08 - N m 0.06 - E c:, 0.04 - 0 0.02 - 0 0 0 0 0 Contractor-Dig-In None None None None Outage Cause Types 3 If your utility has less than eight momentary outages recorded in the eReliability Tracker,this graph will be blank. 12 63 Figure 13 2 Top five customer-weighted occurrence rates for momentary outage causes in your region 0.6 - 0.5046 u, 0.5 - a) E2 0.4 - m c 0.3 - 2 U 0.2 - 0.1553 0.1407 0.1262 0.1262 o 0 0.1 - 0 Unknown Repairs Storm Natural Utility Human Error Outage Cause Types Thank you for using the eReliability Tracker and we hope this report is useful to your utility in analyzing your system. If you have any questions regarding the material provided in this report, please contact: Tanzina Islam Energy and Environmental Specialist TIslam @PublicPower.org 202.467.2961 Alex Hofmann Director, Energy and Environmental Services AHofmann @PublicPower.org 202.467.2956 Michael J. Hyland Senior Vice President, Engineering Services MHyland @PublicPower.org 202.467.2986 The eReliability Tracker was funded by a grant from the Demonstration of Energy& Efficiency DEED' Developments (DEED) Program. 'rte ° American A Public Power Copyright 2015 by the American Public Power Association. All rights ��a Association reserved. 13 64