6.1.b. ERMUSR 03-17-2015 Elk River
Municipal Utilities UTILITIES COMMISSION MEETING
TO: FROM:
Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager
John Dietz—Chair
Al Nadeau—Vice Chair
Daryl Thompson—Trustee
MEETING DATE: AGENDA ITEM NUMBER:
March 17, 2015 6.1b
SUBJECT:
Staff Update
DISCUSSION:
Much of the time this month was spent working on the conversion and learning the new
software, as presented by the Customer Service Manager's report. We continue to learn and
enjoy the improvements the software brings, and lament some of the losses. As a new"market"
for NISC, there are still some challenges for making a multiple service municipal utility work in
software designed for electric service co-op utilities. We are scheduling a meeting with the
management at NISC in Mandan to bring forth our concerns.
We also spent considerable time preparing for the audit. The auditors were here on Thursday
and Friday, February 26th and February 27th and all went well. There were some challenges for
them as they needed to familiarize themselves with our new software and the new reporting that
came with it,but we were able to work through it. They are at the City the week of March 9th
through March 13th. The auditors hope to report to the commission at the April meeting, and are
tentatively scheduled for April 14th
Our most recent hire for the Purchasing Specialist did not work out,unfortunately, and we let her
go on Friday,March 6th. We did not feel the next runner up candidates were the best fit and so
the position will be advertised again,this time in the Star Tribune, MMUA website, LMC
website, as well as posting on our website. We will be accepting applications through March
27th.
Michelle Anderson has been promoted from a Customer Service Representative (CSR)to the
Billing Specialist(a position that has been vacant since June 2014). She has been with us since
2008 and will be a welcome help with the new software. She will be fully transitioning to the
new position once a new CSR is hired. We will be advertising for a new CSR through the Star
News to replace her vacated position and will be accepting applications through March 20th
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