4.1. ERMUSR 09-08-2015 Elk River
Municipal Utilities UTILITIES COMMISSION MEETING
TO: FROM:
Elk River Municipal Utilities Commission Tom Sagstetter—Conservation and Key Accounts
John Dietz—Chair Manager
Al Nadeau—Vice Chair
Daryl Thompson—Trustee
MEETING DATE: AGENDA ITEM NUMBER:
September 8, 2015 4.1
SUBJECT:
Electric Service Territory Update
BACKGROUND:
As staff prepares for the acquisition of Connexus customers this fall, there are numerous areas
that will be discussed with the Commission.
DISCUSSION:
• Electric rates
• Integration and electric utility infrastructure
• Customer data migration
ACTION REQUESTED:
No action required.
ATTACHMENTS:
• Load Management Letter
• System Transfer Letter
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1. Electric Thermal Storage(ETS) Space Heating: This program is available to customers who have
an ETS space heating system that stores heat produced by electricity generated during eight off-
peak hours(weekdays 11 PM—7 AM)for use in heating during the remaining on-peak hours
daily. This heating system may be a central storage furnace,room storage heater,or slab(deep
heat) system that must be capable of interruption by a single 5 amp rated relay. All electric
energy consumed by this ETS system will be billed at the Energy Storage rate. Systems are not
controlled on weekends or holidays.
2. Electric Thermal Storage(ETS)Water Heating: This program is available to customers who have
an ETS water heater with an energy factor of.91 or more and a minimum of 80 gallons of storage
capacity. An ETS water heater is designed with extra storage capacity to provide total domestic
hot water needs from electricity consumed only during eight off-peak hours daily(weekdays
11 PM—7 AM). System must be capable of direct interruption by a single 30 amp rated relay.
All electric energy consumed by this ETS water heater will be billed at the Energy Storage rate.
Systems are not controlled on weekends or holidays.
For more detailed rate and program information,please refer to the ERMU tariff sheets on our website:
http://www.elkriverutilities.com/pages/tariff-sheets
We are here to assist you through this transition and are available to help you with any questions or
concerns you may have regarding changes in your energy program(s).
Sincerely,
Tom Sagstetter Jolene Fenn Jansen
Conservation and Key Accounts Manager Key Accounts Specialist
763-635-1332 763-635-1337
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September 8, 2015
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As of Tuesday September 22, 2015 you will officially be served by Elk River Municipal Utilities(ERMU)for
your electric service. Between 9:00 and 10:00 A.M.,you will experience an interruption of service that
could range from 15-60 minutes. This interruption is necessary to safely implement the transfer from
the Connexus Energy(Connexus) distribution system to the ERMU system. ERMU and Connexus crews
will work hard to ensure the outage is as brief as possible. The date and time could be subject to change
depending on weather conditions and other factors.
Once the system transfer is complete our meter technicians will be working to change out your existing
meter for an automated meter. This technology will save time, reduce the risk for reading errors and
will allow ERMU to read your meter from the road. At the time your meter gets changed,there is a
possibility of a momentary interruption of service as well. Technicians will leave notification on your
door when your meter gets upgraded.
It is important to note that you will receive two partial bills for your September electric usage. One bill
will come from Connexus for the billing period up to September 22, 2015. The other bill will come from
ERMU for usage from September 22nd to the routine monthly meter reading in early October.
We look forward to providing you with electric utility service. If you have any questions or concerns
regarding this transition please contact Tom Sagstetter, Conservation and Key Accounts Manager at 763-
635-1332 or Jolene Fenn Jansen, Key Accounts Specialist at 763-635-1337. If you need assistance with
budget plans or payment options please contact Customer Service at 763-441-2020.
Best Regards,
Troy Adams, P.E.
General Manager
Elk River Municipal Utilities
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