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4.1. ERMUSR 05-10-2016 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Mike O'Neill—Technical Services Superintendent John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: May 10 2016 4.1 SUBJECT: Security Department Cost Analysis BACKGROUND: The Commission directed staff to bring back three years of historical financial data for total expense versus total revenue and monitoring expense versus monitoring revenue. DISCUSSION: The monitoring for all the security systems is done through a third party. The specific detail of monitoring revenue versus monitoring expense is actually the comparison of ERMU's revenue for monitoring fees billed to security customers versus the third party monitoring expense for those same security accounts. These trends for the past three years plus 2016 projections are indicated in Table 1 below. Security System Monitoring Margins Description 2013 2014 2015 2016 Actual Actual Actual Projected Revenue $ 226,480 _ $ 226,765 $ 176,827 $ 200,000 Expense $ 62,057 $ 63,727 $ 62,241 $ 64,000 Net $ 164,423 $ 163,038 $ 114,586 $ 136,000 Table 1 Total margins for the security department for the past three years plus 2016 projections are reflected in Table 2 below. There were two significant adjustments that affect the numbers presented. First, in 2014 an error was discovered in the billing for the City of Elk River's wastewater lift station accounts. The result of the error was an over billing for monitoring services. The error was corrected and an approximate $40,000 credit was made to the Wastewater Department. This credit resulted in the security department realizing negative net margins for 2014. EN POwEAEO A1' Page 1 of 2 NATUPi Reliable Public Power Provider POWERED T O SERVE 120 Second and as previously discussed, the change in billing software in 2015 had great effect on the security department and how revenue was booked, specifically relating to our annually billed customers. This change resulted in the recognition of revenue relating to annually billed customers amortized over the year as opposed to the past method of recognizing that revenue in the month it was received. This has resulted in a$45,000 swing. This is not a factor going forward. Security System Total Margins Description 2013 2014 2015 2016 Actual Actual Actual Projected Revenue $ 282,502 $ 241,919 $ 251,488 $ 297,000 Expense $ 274,246 $ 271,495 $280,538 $ 285,000 Net $ 8,256 $ (29,576) $ (29,050) $ 12,000 Table 2 The security department was created out of a need for security services which was fulfilled by bringing that work internal to the Utilities. The Commission then decided to extend those services to our customers as a benefit to the community since ERMU was performing that work for their own security needs. The security department operated with negative net margins for years and only in 2008 began to realize positive net margins. The business philosophy had been to provide the service not to generate revenue to subsidize the electric utility,but rather to support its own operation. As indicated by the projected total net margins for 2013 —2015, the security department was to realize minimal yet positive margins. Because of the billing error of 2014 and the software change in 2015 these minimal positive margins were not achieved. Currently and intentionally, 2016 is projected to realize minimal yet positive margins. P„ONEOEO OY Page 2 of 2 NATURE Reliable Public' Power Provider P O W E R E D T O S ER VE 121