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6.1.a. ERMUSR 10-11-2016 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Troy Adams, P.E.—General Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: October 11, 2016 6.1a SUBJECT: Staff Updates—General Manager DISCUSSION: • The Board of Directors of the Minnesota Municipal Power Agency(MMPA) met on September 27, 2016 in Shakopee, Minnesota. ` Construction continues to move ahead on "y MMPA's 46 MW Shakopee Energy Park .. project. The project remains on schedule fora Q2 2017 in-service date. After the ; 1 $ meeting, Board members had an - r,. opportunity to tour the construction site. This facility is visible from US Hwy 169 near Canterbury Park. The facility, pictured to the right, has a consistent design to MMPA's Faribault Energy Park. The Board also discussed the status of MMPA's renewable contracts for both wind and solar power. The Board selected the member communities of Anoka, East Grand Forks, Le Sueur, and North St. Paul as Hometown Solar grant recipients for 2017. The Hometown Solar grant program is an extension of MMPA's Energy Education program and provides 5 kilowatt solar installations to educational facilities in MMPA member communities. The purpose of the program is to provide MMPA member communities with an educational asset to help teach our youth first-hand about how sunlight is converted into electricity, and the unique characteristics of solar power. • On October 4,the Minnesota Municipal Utilities Association (MMUA) Board of Directors formally approved the 1Q2017 launch of their executive leadership development program. This program has been renamed the MMUA Leadership Page 1of3 PONEBE0 BY NATURE PowerRc Pmvider POWERED To S ERV E 151 Academy. The program was designed with input from existing and past Minnesota utility leaders to include essential leadership, governance, finance, and management core skills. The program will consist of eight sessions over a two year commitment. The session titles are: o Year One Sessions • Building Great Teams • Political Intelligence and Conflict • Communications—Presence of A Leader • Building the Toolbox of Leadership o Year Two Sessions • Character—Mind of a Leaders and Human Resource Strategies • Behaviors of a Leader—Organization and Administration • Financial Leadership and Stewardship • Seeing the Big Picture—Strategic Planning This program will rival other leadership programs for content,provide essential Minnesota municipal utility industry connections creating peer forum opportunities, and be offered at a price point lower than anything similar. Although this program was designed with municipal utility leadership in mind, it has become evident that the concepts covered in the program transcend the municipal utility industry. Depending on demand,this program will likely be offered to city government employees and cooperative electric employees. The board approved a$600/session fee and approved a limited number of MMUA scholarships. MMUA staff will be working to get third party scholarships as well. I will look at 2017 training budget for a way to include this program either through displacement or adjustment of other existing line items. The 2017 training budget will come back for Commission final approval in December. • On September 28, I met with the General Manager of Minnesota Valley Electric Cooperative (MVEC)to learn about their pre-paid meter program. Our billing and accounting software company had suggested that MVEC would be a great source of information if we were considering implementation of pre-paid meters. The meeting was extremely productive as our discussion expanded beyond the primary topic. Our utilities have similar challenges and similar organizational goals. Our leaderships have similar vision. MVEC should prove to be a good sounding board for us in the future. We will have follow-up conversations with MVEC as we analyze the potential operational challenges, implementation costs, potential return on investment, and additional value additions of pre-paid meters. • We have a meeting scheduled with Dave Berg for October 10 to review the rate study work he is performing for us. • Work with John Miner on the governance policy and by-law update continues. The Commission should be receiving a brief survey with a completion deadline of October 14. We have a conference call scheduled with John Miner for Monday, October 17,to review the survey results. P0VIER E0 BY Page 2 of 3 NATURE Reliable Public Power Provider POWERED T o SERVE 152 • I have been in discussion with Stu MacGibbon the previous owner of 1437 Main Street property which the utilities have recently purchased.He is exploring opportunities to move the house to a new lot within Elk River. This is one of the options that ERMU had been considering regarding that structure. Eric Volk had been in communication with a house moving company that is willing to move that structure. If the MacGibbons are interested in moving the house off of the 1437 Main Street property, staff would recommend that this be at no cost to ERMU. • I am working with an HR consultant on updating our employee performance evaluation process and forms. Due to the years of use,the current evaluation process and forms are producing stagnant and therefore inaccurate feedback. My intention is for the new process to be more behavior and character based. Once completed,this will be used for all employees. With the new process and forms,we will be doing performance evaluation training for the management team so the implementation and ongoing use is consistent from one department to another. I have been in discussion with the city regarding this project and will be sharing the results with them when completed. In addition to the employee performance evaluation process, I look to develop an employee engagement survey tool. I would like to start using this engagement survey tool annually starting in 2017. This engagement survey will be based on the fundamental concepts of the Gallup Organization's Q-12. The results of survey should help assess the health of the organizational and indicate communication and/or departmental coordination gaps. This feedback is important as employee engagement has great impact on safety culture, customer service excellence, and productivity. This should provide constructive feedback highlighting opportunities for organization development and growth. I intent to share this work product with the city as well. • Theresa Slominski and I attended the Central Municipal Power Agency/Service (CMPAS)Annual meeting on October 4 in Mankato, MN. ERMU purchased an ownership share in the CAPX2020 Brookings transmission project through CMPAS, formally CMMPA. We also use CMPAS to file our MISO Attachment O. — n P0VEftEO B1 ISr3 Page 3 of 3 NATURE Rehable enbhoder Pro oder POWERED To S ERV E 153