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5.1 ERMUSR 03-13-2017 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Troy Adams, P.E.—General Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: March 13, 2017 5.1 SUBJECT: Organizational Growth DISCUSSION: With the recent resignation of our Technical Services Superintendent,the leadership team and staff have been working to develop a transition plan to cover responsibilities until that position can be filled. We have historically run lean. This management position vacancy has exposed weaknesses in our organizational structure. This is especially true with the highly significant initiatives currently in process including: migration from Great River Energy(GRE)to Minnesota Municipal Power Agency(MMPA) for wholesale power, electric service territory acquisition growing the electric customer base by 20%over a five year period, and the construction of a new 69kV/12.47kV Substation. In addition, ERMU is preparing for record organic growth following over five years of minimal growth. Looking towards 2020 when ERMU will have completed the electric service territory acquisition plan, it is anticipated that there could be multiple retirements from leadership roles within the organization. It is critical that ERMU begin to plan for this growth and retirements. There are likely short term actions that will need to be taken as well as long term strategic planning. During the February 23 leadership team introduction meeting held for ERMU's new Commissioners, this issue came to the surface. Frustrations among the leadership team were evident. Staffing levels are not where they need to be today in a few critical areas. Staff and management have consistently done what it takes to get the job done and cover for areas of inadequate resources. The underlying issues are not only staffing levels, but also compensation. There are critical positions within ERMU that need to be addressed in the short term in order to be competitive and retain current employees and incentivize employees to seek development and promotion opportunities. And both staffing levels and the compensation plan need to be addressed with a strategic view of the future. ACTION REQUESTED: Staff recommends conducting a review of the organizational structure, organization staffing levels, and compensation plan. 9 ' ® MEIYUi1 Page1of 1 E Reliable ptblic Power provider POWERED To SERVE 87