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5.3 ERMUSR 03-13-2017 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Mark Fuchs—Electric Superintendent John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: March 13, 2017 5.3 SUBJECT: 2016 Electric Reliability Report BACKGROUND: Minnesota Rules Chapter 7826 Public Utilities Commission Electric Utility Standards cover safety, reliability, service, and reporting requirements. Per 7826.0100(A), municipal utilities are exempt from these requirements. However, the Elk River Municipal Utilities Commission adopted a number of parts of this chapter as a Distribution Reliability Standard policy requiring annual reporting on system reliability. DISCUSSION: In 2016, our reliability index numbers remain excellent. These reliability index numbers reflect the condition of our robust electrical system as well as the superb response time from our local line crews. This also reflects the local accountability, long term visioning on system design, and ongoing system maintenance. The table below reflects the number of customer outage minutes from 2006 through 2016. Year #of Customers #of Outage Minutes #of Outages 2006 8804 314,510 73 2007 9163 67,845 47 2008 9067 155,768 57 2009 9170 46,706 49 2010 9207 526,144 77 2011 9576 297,359 51 2012 9285 71,496 57 2013 9285 55,451 31 2014 9426 243,965 44 2015 9449 225,337 41 2016 10862 432,310 59 w rOVERE0 er r3, Page 1 of 3 NATURE Reliable Public Power Provider P OWERED T o S ERV E 91 A number of reliability indexes are used in the electric industry to make it easier to compare performance of electric utilities. Listed below are the reliability indexes along with ERMU's 2015 and 2016 statistics. Also attached is the American Public Power Association's (APPA) eReliability Annual Report which contains published averages that can be used by utilities to better understand the performance of their electric system relative to other utilities nationally and to those within their region or size class. Average Service Availability Index (ASAI) ASAI is a measure of the average availability of the sub-transmission and distribution systems to serve customers. It is the ratio of the total customer minutes that service was available to the total customer minutes available in a time period. This is normally expressed as a percentage. ERMU's 2016 ASAI is 99.9922%Availability ERMU's 2015 ASAI is 99.9943%Availability Customer Average Interruption Duration Index (CAIDI) CAIDI is defined as the average duration (in minutes) of an interruption experienced by customers during a specific time frame. It is calculated by summing the customer minutes off during each interruption in the time period and dividing this by the number of customers experiencing one or more sustained interruptions during the time period. The resulting unit is minutes. The index enables utilities to report the average duration of a customer outage for those customers affected. ERMU's 2016 CAIDI is 150.4193 minutes ERMU's 2015 CAIDI is 71.157 minutes System Average Interruption Duration Index (SAID!) SAID! is defined as the average interruption duration for customers served during a specified time period. It is determined by summing the customer minutes off for each interruption during a specified time period and dividing that sum by the average number of customers served during that period. The unit is minutes. This index enables the utility to report how many minutes' customers would have been out of service if all customers were out at one time. ERMU's 2016 SAIDI is 41.0234 minutes ERMU's 2015 SAIDI was 23.723 minutes System Average Interruption Frequency Index (SAIFI) SAIFI is defined as the average number of times that a customer is interrupted during a specified time period. It is determined by dividing the total number of customers interrupted in a time period by the average number of customers served. The resulting unit is "interruptions per customer." ERMU's 2016 SAIFI is 0.2727 ERMU's 2015 SAIFI was 0.333 El POWERED DI Page 2 of 3 NATURE Reliable Public Power Provider POWERED To S ERV E 92 Staff reviews these statistics in detail to find ways to continually improve our system. These statistics are very good compared to other utilities. As indicated by the following pie chart and statistics list, you can see the cause of the outages that we experienced in 2016. Outage Cause Count View Tree 7 (% tarter Siqnd Equipment 4 4 iill Vehicke Accident 4 Human Accident 3 1,:. lightning 3 0 qy, MSS n 7 5% ,' 'flashover "" 1 .,. -,.m Cut 1 1, Huaren Acg' s" < burg False d 1 � 14% ire Department 1 .- . ... Weather 1 11111 +„ byq� rrt.; llect StraCe 1 IR Unscheduled 1 Equmment Tree 7% 12% WyaerSuppy 1 1) vegetatlan <> Tva Of Many investor owned and cooperative run utilities "storm normalize"their reliability numbers by removing"major outages" due to storms from their reliability index number calculations. Our reliability numbers have not been storm normalized. Our numbers reflect these major outages and represent what our customer actually experienced in 2016. Overall, our electric distribution system is robust and our reliability is very high. ACTION REQUESTED: Staff requests the Commission receive and file the APPA eReliability Tracker 2016 Annual Report for Elk River Municipal Utilities. ATTACHMENT: • APPA eReliability Tracker 2016 Annual Repor for Elk River Municipal Utilities IIE l'_ _ POWERED BY Page 3 of 3 NATURE Reliable Public Power Provider PowEaEo To SEuVE 93 eReliabil'tlY acker . • 2016 Annual Report Elk River Municipal Utilities The eReliability Tracker Annual Report was created by the American Public Power Association to assist utilities in their efforts to understand and analyze their electric system. This report focuses on distribution system reliability across the country and is customized to each utility. The data used to generate this report reflect activity in the eReliability Tracker from January 1, 2016 to December 31, 2016. Note that if you currently do not have a full year of data in the system, this analysis may not properly reflect your utility's statistics since it only includes data recorded as of February 13, 2017; therefore, any changes made after that date are not represented herein. I. General Overview Reliability reflects both historic and ongoing engineering investment decisions within a utility. Proper use of reliability metrics ensures that a utility is not only performing its intended function, but also is providing service in a consistent and effective manner. Even though the primary use of reliability statistics is for self- evaluation, utilities can use these statistics to compare with data from similar utilities. However, differences such as electrical network configuration, ambient environment, weather conditions, and number of customers served typically limit most utility-to-utility comparisons. Due to the diverse range of utilities that use the eReliability Tracker, this report endeavors to group utilities by size and region to improve comparative analyses while reducing differences. Since this report contains overall data for all utilities that use the eReliability Tracker, it is important to consider the effect that a particularly large or small utility can have on the rest of the data. To ease the issues associated with comparability, reliability statistics are calculated for each utility with their respective customer weight taken into account prior to being aggregated with other utilities. This means that all utilities are equally weighted and all individual statistics are developed on a per customer basis. The aggregate statistics displayed in this report are calculated from utilities that experienced more than two outages in 2016. Also, utilities that experienced no outages this year, or did not upload any data, will have None/Null values in their report for their utility-specific data and were not included in the aggregate analysis. The aggregate statistics provided in the following sections of the report are based on data from 200 utilities. 94 This report separates utilities into groups of equal numbers of utilities according to their number of customers served. As seen in Table 1, the customer size distribution of utilities that use the eReliability Tracker is split into five distinct customer size class groups. Your utility belongs to customer size class 4 and region 3. Table 1 Customer size range per customer size class Class 1: 0-1,517 Class 2: 1,517-3,393 Class 3: 3,393-6,740 Class 4: 6,740- 13,223 Class 5: 13,223- 1,481,735 Since the utilities considered in this report represent a wide variety of locations across the United States, each utility is also grouped with all others located in their corresponding American Public Power Association region. Figure 1 shows the number of utilities using the eReliability Tracker in each Association region and Figure 2 displays the Association's current United States map of regional divisions. Figure 1 Number of eRT utilities per Association region 140 - 131 (r) 120 - = 100 - 76 D 80 - 61 60 _ 37 40 52 0 18 U 20 - 13 10 I ME 13 2 1 2 3 4 5 6 7 8 9 10 Association Region Figure 2 Association Map of Regions as of January 1, 2016 Region 9 Region 3 Region 8 Region 2 Region 7 Region 6 Region 7 Region 5 Region 4 Region to Aaska America Svowa Puerto Rico 2 95 II. IEEE Statistics When using reliability metrics, a good place to start is with the industry standard metrics found in the IEEE 1366 guide. For each individual utility, the eReliability Tracker performs IEEE 1366 calculations for System Average Interruption Duration Index(SAIDI), System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), Momentary Average Interruption Frequency Index (MAIFI) and Average Service Availability Index (ASAI). When collecting the necessary data for reliability indices, utilities often take differing approaches. Some utilities prefer to include information as detailed as circuit type or phases impacted, while others include only the minimum required. In all cases, the more details a utility provides, the more practical their analysis will be. As a basis for calculating these statistics in the eReliability Tracker, the following are required to create an outage in the system: - Total number of customers served on the day of the outage - Time and date when the outage began - Primary cause of outage -Address where the outage was located - Number of customers that lost power It is important to note that the time when the outage ended is not required in case the outage is ongoing; therefore, outages without end dates at the time of the report analysis are not included in the indices that measure duration, such as SAIDI and CAIDI. However, they are included in the calculations measuring interruption frequencies, such as SAIFI or MAIFI, as well as in the analysis of outage causes. Due to the differences in how some utilities analyze major events (MEs) relative to their base statistics, it is important to note how they are calculated and used in this report. An example of a major event could be severe weather, such as a tornado or thunderstorm, which can lead to unusually long outages in comparison to your distribution system's typical outage. In the eReliability Tracker and in this report, the Association's major event threshold is used, which is a calculation based directly on outage events, rather than event days. The major event threshold allows a utility to remove outages that exceed the IEEE 2.5 beta threshold for events, which takes into account the utility's past outage history up to 10 years. In the eReliability Tracker, if a utility does not have at least 36 outage events prior to the year being analyzed, no threshold is calculated; therefore, the field below showing your utility's threshold will be blank and the calculations without MEs in the SAIDI section of this report will be the same as the calculations with MEs for your utility. More outage history will provide a better threshold for your utility. Your utility's APPA major event threshold is 7.3199 (minutes)!- If minutes)1If you wish to remove major events, the threshold calculated above is important to note because it impacts your SAIDI analysis. For the next year, based on your utility's outage history, any event with a SAIDI greater than 7.3199 minutes is considered to be a major event and can be removed in your analysis. The tables in this section can be used by utilities to better understand the performance of their electric system relative to other utilities nationally and to those within their region or size class. In the SAIDI section, indices are calculated for all outages with and without major events; furthermore, the data are broken down to show calculations for scheduled and unscheduled outages. For each of the reliability indices, the second table breaks down the national data into quartile ranges, a minimum value, and a maximum value. 1 If there is no major event threshold calculated for your utility,these fields are left blank and the calculations in this report including Major Events and excluding them will be the same.Your utility must have at least 36 outage events recorded in the eReliability Tracker in order to calculate a Major Event Threshold. 3 96 System Average Interruption Duration Index (SAIDI) SAIDI is defined as the average interruption duration (in minutes) for customers served by the utility system during a specific time period. Since SAIDI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. SAIDI is calculated by dividing the sum of all customer interruption durations within the specified time frame by the average number of customers served during that period. For example, a utility with 100 customer minutes of outages and 100 customers would have a SAIDI of 1. Note that in the tables below, scheduled and unscheduled calculations include major events. Also note that wherever major events are excluded, the exclusion is based on the APPA major event threshold. Table 2 Average SAIDI for all utilities that use the eReliability Tracker(with and without MEs), belong to your region, and are grouped in your customer size class All No MEs Unscheduled Scheduled Your utility's SAIDI: 41.0234 l 20.4977 40.9308 0.0926 Average eReliability Tracker SAIDI 92.3956 50.1741 87.6458 4.7532 Average SAIDI for Utilities Within Your Region 88.3391 36.6915 77.3377 10.9742 (Average SAIDI for Utilities Within Your Customer Size Class 85.4668 27.9804 83.2979 2.2003 Table 3 Summary statistics of the SAIDI data compiled from the eReliability Tracker All No MEs Unscheduled Scheduled Minimum Value 0.2845 0.2845 1 0.2845 0 First Quartile (25th percentile) 20.3321 10.2855 17.6174 0 Median Quartile (50th percentile) 51.9255 23.819 48.841 0.0486 Third Quartile(75th percentile) 108.162 49.0237 94.7276 0.887 Maximum Value 828.65 586.0228 828.6135 325.8937 Figure 3 Average SAIDI for all utilities that use the eReliability Tracker per region 160 - 145.1569 151.0079 140 - 126.197 c 120 - 107.9024 E 100 - 88.3391 E 80 - 66.7488 68.8783 o) Elili - 49.3604 EL' 39 > - 1 2 3 4 5 6 7 8 9 Association Regions 4 97 System Average Interruption Frequency Index (SAIFI) SAIFI is defined as the average number of instances a customer on the utility system will experience an interruption during a specific time period. Since SAIFI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. SAIFI is calculated by dividing the total number of customer interruptions by the average number of customers served during that time period. For example, a utility with 150 customer interruptions and 200 customers would have a SAIFI of .75 interruptions per customer. Table 4 Average SAIFI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's SAIFI: 0.2727 Average eReliability Tracker SAIFI 0.7961 (Average SAIFI for Utilities Within Your Region 0.631 !Average SAIFI for Utilities Within Your Customer Size Class 0.7013 Table 5 Summary statistics of the SAIFI data compiled from the eReliability Tracker Minimum Value 0.0049 First Quartile (25th percentile) 0.254 Median Quartile(50th percentile) 0.5557 Third Quartile(75th percentile) 1.1002 Maximum Value 4.7797 Figure 4 Average SAIFI for all utilities that use the eReliability Tracker per region 1.2 — 1.1093 1.1345 c 1.0424 ° 1 - Q 0.8 - 0.6907 0.631 0.6356 0.6521 0.6 0.5664 0.5363 Q 0.4 - a)co 0.2 - Q 0 1 2 3 4 5 6 7 8 9 Association Regions 5 98 Customer Average Interruption Duration Index (CAIDI) CAIDI is defined as the average duration (in minutes) of an interruption experienced by customers during a specific time frame. Since CAIDI is a sustained interruption index, only outages lasting longer than five minutes are included in the calculations. It is calculated by dividing the sum of all customer interruption durations during that time period by the number of customers that experienced one or more interruptions during that time period. This metric reflects the average customer experience (minutes of duration) during an outage. Table 6 Average CAIDI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's CAIDI: 150.4193 Average eReliability Tracker CAIDI 134.3941 Average CAIDI for Utilities Within Your Region 153.2071 ;Average CAIDI for Utilities Within Your Customer Size Class 116.6985 Table 7 Summary statistics of the CAIDI data compiled from the eReliability Tracker Minimum Value 10.9227 First Quartile (25th percentile) 68.0214 Median Quartile (50th percentile) 93.2064 Third Quartile(75th percentile) 138.9237 Maximum Value 3140.1425 Figure 5 Average CAIDI for all utilities that use the eReliability Tracker per region 600 - 508.2063 500 - a) •E 400 - Q 300 - U cn 200 - 153.2071 106.9719 111.1964 119.0704 103.9643 94.0246 93.43 94.958 100 . . ■ . . 111 ■ 0 1 2 3 4 5 6 7 8 9 Association Regions 6 99 Momentary Average Interruption Frequency Index (MAIFI) MAIFI is defined as the average number of times a customer on the utility system will experience a momentary interruption. In this report, an outage with a duration of less than five minutes is classfied as momentary. The index is calculated by dividing the total number of momentary customer interruptions by the total number of customers served by the utility. Momentary outages can be more difficult to track and many smaller utilities may not have the technology to do so; therefore, some utilities may have a MAIFI of zero. Table 8 Average MAIFI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's MAIFI: 0.0001 Average eReliability Tracker MAIFI 0.376 Average MAIFI for Utilities Within Your Region 0.5327 --I Average MAIFI for Utilities Within Your Customer Size Class 0.44 Table 9 Summary statistics of the MAIFI data compiled from the eReliability Tracker Minimum Value 0 First Quartile (25th percentile) 0 Median Quartile (50th percentile) 0 Third Quartile(75th percentile) 0.0566 Maximum Value 11.1364 Figure 6 Average MAIFI for all utilities that use the eReliability Tracker per region 0.6 - 0.5327 0.5579 0.5204 0.5 - 0.4387 0.429 .I :.: ' 0.2307 0.202 2 0.2 - 0.1 0.0705 ' 0.0093 11111 1 2 3 4 5 6 7 8 9 Association Regions 7 100 Average Service Availability Index (ASAI) ASAI is defined as a measure of the average availability of the sub-transmission and distribution systems that serve customers. This load-based index represents the percentage availability of electric service to customers within the time period analyzed. It is caclulated by dividing the total hours service is available to customers by the total hours that service is demanded by the customers. For example, an ASAI of 99.99% means that electric service was available for 99.99% of the time during the given time period. Table 10 Average ASAI for all utilities that use the eReliability Tracker, belong to your region, and are grouped in your customer size class Your utility's ASAI (%): 99.9922 Average eReliability Tracker ASAI 99.9829 Average ASAI for Utilities Within Your Region 99.9839 Average ASAI for Utilities Within Your Customer Size Class 99.9838 Table 11 Summary statistics of the ASAI data compiled from the eReliability Tracker Minimum Value 99.8427 First Quartile(25th percentile) 99.9814 1Median Quartile (50th percentile) 99.9902 (Third Quartile(75th percentile) 99.9961 Maximum Value 99.9999 Figure 7 Average ASAI for all utilities that use the eReliability Tracker per region 99.995 - 99.993 99.9906 99.99 - 99.9873 99.9869 99.985 - 99.9839 Q 99.98 Q 99.98 - 99.976 99.9766 99.975 - 99.9724 Q' 99.97 - 99.965 - 99.96 , 1 2 3 4 5 6 7 8 9 Association Regions 8 101 2015 Energy Information Administration (EIA) Form 861 Data Form EIA-861 collects information on the status of electric power industry participants involved in the generation, transmission, distribution, and sale of electric energy in the United States, its territories, and Puerto Rico. EIA surveys electric power utilities annually through EIA Form 861 to collect electric industry data and subsequently make that data available to the public. In 2014, EIA began publishing reliability statistics in their survey from utility participants; therefore, the Association included EIA reliability statistics in this report for informational purposes. Please note that the following data includes investor-owned, rural cooperative, and public power utilities that were large enough to be required to fill out the full EIA 861, not the EIA 861-S form (for smaller entities). In addition, since the collection and release of EIA form data lags by more than a year, the data provided is based on 2015 data only. Therefore, it is suggested that the aggregate statistics contained herein be used only as an informational tool for further comparison of reliability statistics. In the table, if an entity calculates SAIDI, SAIFI, and determines major event days in accordance with the IEEE 1366-2003 or IEEE 1366-2012 standard, they are included under the "IEEE Method" columns. If the entity calculates these values via another method, they are included under the "Other Method" columns. In 2015, there were 1045 utilities that submitted reliability data to the EIA. Additionally, it looks as though a number of utilities submitted incorrect data, which shows itself most in the average SAIFI numbers. For more general information on reliability metrics you can see the Association's website at http://publicpower.org/reliability. Although EIA collected other reliability-related data, the tables below only include SAIDI and SAIFI data. The full set of data can be downloaded at this link: http://www.eia.gov/electricity/data/eia861/ Table 12 Summary statistics of the SAIDI data compiled from 2015 data collected by EIA IEEE Method Other Method All No MEDs All No MEDs Average 243.7241 131.9638 202.4763 114.4136 Minimum Value 0.0000 0.0000 0.0000 0.0000 First Quartile (25th percentile) 69.7200 52.5788 21.0500 16.1773 Median Quartile(50th percentile) 145.6100 100.0755 79.8900 50.1850 Third Quartile(75th percentile) 263.2730 162.9023 185.3515 127.5500 Maximum Value 7662.6000 1465.4000 9076.3230 3011.4170 Table 13 Summary statistics of the SAIFI data compiled from 2015 data collected by EIA IEEE Method Other Method All No MEDs All I No MEDs Average 1.9551 1.5185 2.8715 1.6314 Minimum Value 0.0000 0.0000 0.0000 0.0000 First Quartile(25th percentile) 0.7855 0.6880 0.4000 0.3340 Median Quartile(50th percentile) 1.3300 1.0605 0.9600 0.8000 Third Quartile(75th percentile) 2.0050 1.5700 ; 1.7500 1.4745 Maximum Value 159.5570 82.0730 ;1 215.9600 64.6800 9 102 III. Outage Causes Equipment failure, extreme weather events, wildlife and vegetation are some of the most common causes of electric system outages. However, certain factors, such as regional weather and animal/vegetation patterns, can make a different set of causes more prevalent to a specific group of utilities. The following sections of this report include graphs depicting common causes of outages for your individual utility, all utilities in your region, and all utilities using the eReliability Tracker. The charts containing aggregate information are customer-weighted to account for differences in utility size for a better analytical comparison. For example,a particularly large utility may have a large number of outages compared to a small utility; in order to avoid skewing the data towards large utilities, the number of cause occurrences is divided by customer size to account for the differences. In the figures below, the data represent the number of occurrences for each group of 1000 customers. For instance, a customer-weighted occurrence rate of"1" means 1 outage of that outage cause per 1000 customers on average in 2016. Note that the sustained outage cause analysis is more comprehensive than the momentary outage cause analysis due to a bigger and more robust sample size for sustained outages. Regardless, tracking both sustained and momentary outages helps utilities understand and reduce outages. To successfully use the outage information tracked by your utility, it is imperative to classify and record outages in detail. The more information provided per outage, the more conclusive and practical your analyses will be. Sustained Outage Causes In general, sustained outages are the most commonly tracked outage type. In many analyses of sustained outages, utilities tend to exclude scheduled outages, partial power, customer-related problems, and qualifying major events from their reliability indices calculations. While this is a valid method for reporting, these outages should be included for internal review to make utility-level decisions. In this section, we evaluate common causes of sustained outages for your utility, corresponding region, and for all utilities that use the eReliability Tracker. It is important to note that in this report, sustained outages are classified as outages that last longer than five minutes, as defined by IEEE 1366. 10 103 Figure 8 Top five customer-weighted occurrence rates for common causes of sustained outages for all utilities that use the eReliability Tracker Service 2 2 - 1.838 1.5 - 1.0467 1.0382 1.0273 S2 1 0.7041 C 0.5 - O 0 Tree Equipment Squirrel Electrical Failure Unknown Outage Causes Types Figure 9 Top five customer-weighted causes of sustained outages for your utility 1.6 - 1.4234 u) 1.4 - ' 1.2 - as a) 1 - c 0.8 - 0.6642 0.6642 j 0.6 - 0.3795 0.3795 X0.4 - 00.2 - 0 Squirrel Electrical Failure Tree Vehicle Accident Equipment Outage Cause Types Figure 10 Top five customer-weighted occurrence rates for sustained outage causes in your region 2 1.2 1.0317 CI) 1 0.7961 o 0.8 0.7574 0.6828 0.647 0.6 a) '5 0.4 U O 0.2 0 Squirrel Utility Maintenance Equipment Tree Weather and Repairs Outage Cause Types 2 For each utility,the number of occurrences for each cause is divided by that utility's customer size(in 1000s)to create an occurence rate that can be compared across different utility sizes. 11 104 Momentary Outage Causes The ability to track momentary outages can be difficult or unavailable on some systems, but due to the hazard they pose for electronic equipment, it is important to track and analyze momentary causes. In this section, we evaluate common causes of momentary outages for your utility, region and customer size class as well as common causes for all utilities that use the eReliability Tracker. Please note that only outages lasting less than five minutes are classified as momentary, as defined by IEEE 1366. Figure 11 Top five customer-weighted occurrence rates for common causes of momentary outages for all utilities that use the eReliability Tracker Service 2 0.18 - 0.1559 0.16 - a 0.14 (13 0.12 - cc • 0.1 - m 0.08 - 0.0618 0.0575 • 0.06 - 0.0477 0.0464 0.04 - 0.02 - 0 I I I Unknown Customer Service Tree Storm Utility Maintenance and Repairs Outage Cause Types Figure 12 Top five customer-weighted causes of momentary outages for your utility2'3 0.1 - 0.0948 0.08 - m a)• 0.06 - U C N 0.04 - U U O 0.02 - 0 0 0 0 0 Electrical Failure None None None None Outage Cause Types 3 If your utility has less than eight momentary outages recorded in the eReliability Tracker,this graph will be blank. 12 105 Figure 13 Top five customer-weighted occurrence rates for momentary outage causes in your region 0.25 - 0.1968 a 0.2 - 0.1729 co 0.15 - 0.1222 0.0954 I 0.0686 0.05 - 0 Utility Maintenance Unknown Non-Payment Unknown/Other Storm and Repairs Outage Cause Types Thank you for using the eReliability Tracker, and we hope this report is useful to your utility in analyzing your system. If you have any questions regarding the material provided in this report, please contact: APPA's Reliability Team Michael J. Hyland Alex Hofmann Tanzina Islam Christina Ospina Ethan Epstein American Public Power Association 2451 Crystal Drive, Suite 1000 Arlington, VA 22202 reliability@publicpower.org AMERICAN PUBLIC The eReliability Tracker was funded by a grant from the Demonstration of �`.�► Energy & Efficiency Developments (DEED) Program. Popossorn � ihimM ASSOCIATION Copyright 2016 by the American Public Power Association. All rights reserved. Powering Strong Communities 13 106