2.4 ERMUSR 04-11-2017 Elk River
Municipal Utilities UTILITIES COMMISSION MEETING
TO: FROM:
ERMU Commission Jennie Nelson—Customer Service Manager
MEETING DATE: AGENDA ITEM NUMBER:
April 11, 2017 2.4 ,
SUBJECT:
Resolution Allowing for Customer Contributions of Account Credits to CAER
ACTION REQUESTED:
Approve Resolution Allowing for Customer Contributions of Account Credits to CAER
BACKGROUND:
In 2014,the Commission approved a resolution allowing ERMU customers to request to
voluntarily donate their final bill credit balances (over$5)to Salvation Army's HeatShare
program. The resolution also allowed ERMU to remove the small and insignificant credits
balances ($5 or less) from customer accounts and remit the aggregate balance to HeatShare.
DISCUSSION:
Staff would like to present a new resolution to change the receiver of the credits from HeatShare
to Community Aid Elk River(CAER). CAER is a local entity that provides heating assistance.
Because HeatShare is a statewide program, staff is not confident that the dollars ERMU is
remitting are being used with ERMU customers who are in need. As CAER works primarily with
local utilities, it will be administratively easier for them to allocate the dollars to customers in
need within our service territory.
ATTACHMENTS:
• Resolution No. 17-2—Allowing for Customer Contributions of Account Credits to
CAER
Page 1 of 1
63
RESOLUTION NO. 17-5
BOARD OF COMMISSIONERS
ELK RIVER MUNICIPAL UTILITIES
A RESOLUTION OF THE BOARD OF COMMISSIONERS OF ELK RIVER
MUNICIPAL UTILITIES ALLOWING FOR CUSTOMER CONTRIBUTIONS
OF ACCOUNT CREDITS TO COMMUNITY AID OF ELK RIVER(CAER).
WHEREAS, CAER is a charitable program that partners with public and private utilities
in Elk River to receive private donations that help those in need survive the long
Minnesota winters by providing funds for heating bills.
WEREAS,Elk River Municipal Utilities customers have requested that their credit
balances be donated to a charitable program rather than returned to the customer.
NOW,THEREFORE,BE IT RESOLVED BY THE BOARD OF COMMISSIONERS
OF ELK RIVER MUNICIPAL UTILITIES AS FOLLOWS:
Credit balances over$5, if requested by the customer who is entitled to refund of the
credit balance, may be donated by the customer to CAER. Elk River Municipal Utilities
staff are authorized to transfer credit balances of$5 or less directly to CAER.
This Resolution Passed and Adopted this 11th day of April, 2017.
John J. Dietz, Chair
Troy Adams, P.E., General Manager
64