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6.1a ERMUSR 10-10-2017 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Troy Adams, P.E.—General Manager MEETING DATE: AGENDA ITEM NUMBER: October 10, 2017 6.1a SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • The Board of Directors of the Minnesota Municipal Power Agency(MMPA) met on September 26, 2017 at the offices of Shakopee Public Utilities in Shakopee, Minnesota. I attended, but Commissioner Al Nadeau was not able to attend as ERMU's alternative representative. Customer penetration of MMPA's Clean Energy Choice program for residential customers increased to 2.2%,with a range of market penetration by member of 5.6%to 0.7%. The Clean Energy Choice for Business program rollout is about to begin. The Board also discussed the status of the renewable projects that the Agency is pursuing. • I am continuing to invest significant time into the details of our wholesale power provider migration. Multiple conference calls and communications regarding transmission, interconnection, MISO registration, Landfill Gas Plant, and substation metering. This will continue to be a major focus of time over the next year. We are now one year away from the transition from Great River Energy(GRE)to MMPA. • As reported last month, the City of Otsego council has approved the terms the transfer of street lighting as approved by the Commission in July. We are continuing to work with legal counsel to draft the agreements. • The September 19 electric service territory acquisition successfully transferred nearly 500 customers from Connexus Energy to ERMU. The success of this transfer goes far beyond the negotiation of the agreement. This is the third year of acquisition from this March 2015 electric service territory transfer agreement; however, being the third transfer did not make this transfer easier. In fact,this was the most complex transfer to date. Page 1 of 3 90 The office staff invested much time into analyzing customer data to determine services and rates that the customer would be set up with in ERMU's system. Many multi- department meetings were held to coordinate efforts and improve upon past practice to make the transfer of customers more efficient.Notably,the office and technical services groups developed a plan to have office employees accompany field employees during the meter change out. This change improved the accuracy of data associated with the new customer setup.Following the meter change-outs, office staff worked to manually add all the new customers into our billing system in a small window of time before the next billing cycle. Our managers Jennie Nelson and Mike Tietz did an outstanding job overseeing this coordination of departments. And more importantly,they facilitated these multi-department efforts encouraging and allowing their staff to develop ideas for improving the process. The operational efforts relating to this service territory acquisition date back almost as far back as the agreement approval. The addition of this Waco 2 substation is directly related to this transfer and the transfers yet to come. Also,the electric department has been working on the interconnection and system reintegration to facilitate this transfer for over one year. The actually transfer took little time compared to all of the prep work. Mark Fuchs worked to develop an overall plan for the service territory transfers related to this March 2015 transfer agreement. And this transfer of Areas 3 &4 was another step in the overall plan. Mark and his staff have done an outstanding job planning and implementing these transfers operationally. I am very proud to see the dedication of the ERMU employees towards this major initiative. It's wonderful to see employees that care so much to make sure everything works smoothly and we improve in our processes. It's also wonderful to see ERMU's leadership team plan and implement such a complex project so successfully. And it is rewarding to see the ERMU leadership help develop their employees who have all stepped up to contribute to the great cause. • I held a quarterly meeting with Greg Ridderbusch, Connexus CEO/President, on September 25. We had discussed the service territory transfer, mutual aid, CIP, new technologies, legislative advocacy, and industry trends. As always, our quarterly meetings produce great discussion and bring to light opportunities. • On October 4, I met with Jim Horan, Minnesota Rural Electric Association (MREA) Director of Government Affairs and Counsel. This meeting was the result of and follow up to a conversation we'd had at the GRE Annual Meeting in June. We talked CIP and coordination of legislative advocacy for the upcoming legislative session. • Gary Connett, Great River Energy's Director of Member Service,had scheduled a meeting with me for October 9 to discuss wholesale power provider transition, technology and industry trends, and future opportunities. This was also a meeting which was the result of conversations during the GRE Annual Meeting and the Connexus Annual Meeting. Unfortunately, Gary had to cancel. We have not rescheduled at this time. Page 2 of 3 91 • Per direction of the Wage & Benefits Committee (W&BC), much time has been spent working on salary benchmarking and data collection. This work will be reviewed by the W&BC who will make recommendations on cost of living adjustments (COLA) and/or market adjustments to the Commission for consideration with the 2018 budget. It is anticipated that recommendations with be made with an update from the W&BC at the November ERMU Commission meeting. Page 3 of 3 92