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7.3. HRSR 01-02-2018 Request for Action To Item Number Housing and Redevelopment Authority 7.3 Agenda Section Meeting Date Prepared by General Business January 2, 2018 Colleen Eddy, Economic Development Specialist Item Description Reviewed by Marketing Update Amanda Othoudt, EDD Reviewed by Cal Portner, City Administrator Action Requested Item presented for information. Background/Discussion Informational Marketing Meetings: A direct mailing was sent to homeowners in the new expanded targeted area and staff coordinated a spring and fall informational meetings with Central Minnesota Housing Partnership (CMHP). The meetings were held at city hall and were attended by a total of four people. EDA/HRA Website: Staff continues to work with Golden Shovel Agency on content that populates the news feed on the HRA website. We have been receiving quarterly analytic reports which show the number of hits/page views each of the page receives. Staff attended training with Golden Shovel to learn more about the Lead Generation program which will be available starting January 1, 2018. Advertising: In 2017, the HRA advertised the Rehabilitation Loan Program in seven full color quarter-page ads. In addition, the informational meetings were advertised in four editions of the Elk River Star News. Projected for 2018: Staff will continue to promote the rehabilitation loan program through informational meetings and full color ads in the Elk River Star News. Staff proposes to work with CMHP on Facebook ads and other social media outlets. Financial Impact Funding for marketing and advertising are included in the 2017 budget. Attachments rd  3 Quarter Google Analytics Report The Elk River Vision A welcoming community with revolutionary and spirited resourcefulness, exceptional service, and community engagement that encourages and inspires prosperity Prepared for City of Elk River Economic Development Quarterly Analytics Report Q3 2017 Golden Shovel Agency 43 East Broadway Street Little Falls, MN 56345 Phone: (320) 639-0110 Toll Free: (888) 266-4778 www.GoldenShovelAgency.com Confidential: This report is intended solely for the use of the addressee and may contain confidential information. Any dissemination, distribution, copying, or other use of this document is strictly prohibited. Website: City of Elk River Economic Development I htto://econdev.elkrivermn.gov Economic Gateway Developments for your Website Golden Shovel Agency's third quarter was busy and exciting! Our team has been working hard to stay on top of the most current economic development strategies and trends. As usual every quarter, we strive to bring you cutting edge updates and new tools for your website. We have again focused on many different areas and would like to introduce them to you. All of these developments and upgrades are available to you at no extra charge, if you are interested in adding any of them to your website, please get in touch with us and let us know. This quarter's list of notable developments includes: Community Snapshot Responsive Template This template offers a purely visual presentation of key stats. Unlike the traditional Report template (which presents full data in an extractable format), the Snapshot is intended to give the user the most commonly referenced datapoints in an easy -to -remember factoid. Content areas above and below the infographic interface give space to contextualize the factoids and present a custom picture of the community. Blog Responsive Template This news module template is a good fit for those who want a more informal blog-style news feed. The template takes the user directly to the newest article (rather than a landing page where they pick from all available articles). The navigation focuses on impulse selection on the part of the user, with previous/next buttons (including a hover tip showing the name of the previous/next article to generate more interest) and visual -based sections promoting recent and recommended articles below the initial article. Resource Video Library Expansion The recently -released video library template has been expanded to have the option of defaulting users to a grid view where the entire library of videos is displayed for the user to make a selection. Resource Manager Responsive Template The Resource Manager template is a robust solution which can display results as a grid or a list, and which offers a category view (also displayed as either a grid or list). Categories can be custom color coded or have images associated with them in the category grid view (your GateKeeper rep will need to work with you to customize this). As with the traditional resource library template, this template offers search and sorting functionalities, as well as supporting category pre -filtering and prefiltering by any one of the five resource types. Although sorting by date with the most recent postings shown first remains the default setting, this template also incorporates the popular request to be able to sort resources by name. This template has a strong visual/iconic aspect to the design, but the category -based customizability and use of illustrative resource type icons (showing whether the resource is a document, link, video, photo, or audio file) means that even sites which don't have unique logos for their resource listings can offer users a visual -rich interface. Please note that responsive templates are only compatible with responsive site designs. If you are unsure if your site uses a responsive design or are interested in upgrading, please contact your GateKeeper ®Golden Shovel Agency Groundbreaking Economic Development Communications Page 1 representative. Conferences Our executive team was busy traveling to attend interesting events to stay on top of the best practices and new trends in the economic development industry.Some of these include: • Southern Economic Development Council (SEDC) Annual Conference - Charlotte, NC • International Economic Development Council (IEDC) Annual Conference - Toronto, CAN. • Kentucky Association for Economic Development (KAED) Best Practices Summit - Shelbyville, KY • Professional Developers of Iowa (PDI) Fall Conference - Cedar Rapids, IA. Last quarter we hosted some great webinars including the following: • Business Retention & Expansion, The Foundation to All Economic Development Work - Presented by Joe Raso, President of Blane. Canada Ltd. In a 21 -year career serving as the chief executive of a Main Street program, rural county economic development organization, and two metropolitan economic development organizations and chambers of commerce, Joe Raso used his Business Retention & Expansion program as the foundation for all his work. In that time, he discovered the four essential challenges all economic development staff and organizations face in their work. In this session Raso explained each of these challenges and offered solutions you can implement immediately. • Attracting Business Using Video - Presented by Brian Aiken, Founder of Neon Cloud Productions. This was a session where Brian talked about why it's not just about having the content but when video artistry is designed by an expert, working alongside a team of passionate individuals who see creativity as a means to production, storytelling can be exciting, compelling and innovative and it will guide your intended audience through the sales process and call them to action. • Immersion Video for Economic Development - Presented by Aaron Brossoit, CEO of Golden Shovel Aaencv. How do you capture the imagination and attention of a site developer sitting at their mahogany desk, sifting through a mile -high stack of proposals? Elite communities have discovered the answer - virtual reality. Prior to the unveiling of PlaceVR at IEDC, we presented this webinar to talk about how Golden Shovel will showcase current communities who are using virtual technology immersion videos and how your community can benefit from a 360 VR Tour. If you couldn't attend any of the above listed, please contact us to request a copy of the slides and access to the recording. Save you seat for our upcoming Free Expert Webinars! Golden Shovel Agency Groundbreaking Economic Development Communications Page 2 PlaceVR: 360 VR Immersion Video At the IEDC 2017 Annual Conference in Toronto, Canada, Golden Shovel ^ lac 9 Y t Agency unveiled the newest innovation in business and workforce '.J attraction for economic developers: 360 Virtual Reality Immersion Videos. In front of an intrigued group of economic development professionals, �r Aaron Brossoit, CEO of Golden Shovel Agency, unveiled the PlaceVR immersive video technology. Viewed through a headset, or on a computer or through a smartphone these videos allow people to experience communities. And, in the competitive world of economic development, this technology brings the community to site selectors and business owners --eliminating the time and space barrier. Why worry about site visits when you can bring your community directly to the site selection committee? By creating new ways to communicate and share experiences, virtual reality is allowing consumers to connect with brands, buyers to view real estate and tourists to visit new attractions, without actually being there. It is so effective that Volvo is using virtual reality which allows people to test drive their vehicles in a fully immersive virtual world. Are you ready to be an elite economic developer? Join our upcoming webinar to learn how 360 VR technology is being used by economic developers as a business and workforce attraction tool. Register here! It has been a busy quarter for Golden Shovel and that is a great thing for the company, but we are now looking forward to an exciting fourth quarter, and are highly committed to continue providing the tools and solutions that will help our customers to grow and accomplish their goals. Have a great Fall season with plenty of success! The Golden Shovel Team. Metrics ®Golden Shovel Agency Groundbreaking Economic Development Communications Page 3 o # Total Visitors : 736 o # of New visitors: 541 o # Returning visitors: 195 v rw;kt, o # of Followers: 798 o # of Tweets sent: 14 Rank by Keywords o # of Likes: 812 o Elk river economic development: 42 of ® o # of Wall posts: 14 279,000 competing pages o Elk river economic growth: #3 of 192,000 competing pages o # of Followers: 227 ® o # of Updates: 13 ®Golden Shovel Agency Groundbreaking Economic Development Communications Page 3 Google Analytics - Page 4-7 E,. All Web Site Data Audience Overview UAll Users loo oo: sessicn< Overview • Sessions IW Jul 15 Jul 29 Mg 12 Sessions Users Pagevlews 736 575 2,265 Pages/Session Avg. Session Duration Bounce Rate 3.08 00:01:50 43.21% A, Nev, Sessions 10.68% 2 73.37% 2 10.27% Country l 0.27% 1. United States 2 Canada 3. Philippines 4, Brazil 5. India 6. Mexico 7. Russia 8. Ireland 9. Italy 10. Malaysia ®Golden Shovel Agency Groundbreaking Economic Development Communications [,,AGO TO REPORT Jul 1, 2017 - Sep 30, 2017 Aug 26 S.'9 ■ New Visitor ■ Returning Visitor Sessions %Sessions 665 90.35% 14 1.90% 13 11.77% 8 1.09% 6 0.82% 6 10.82% 5 10.68% 2 10.27% 2 10.27% 2 l 0.27% Page 4 Top Pages 1. Elk River Economic Development- Imap 2. Elk River Economic Development 3. Elk River Housing and Redevelopment Authority 4. Elk River Economic Development Available Sltes and Properties 5. Elk River Economic Development Rehabilitation Program 6. Elk River Economic Development Staff 7. Elk River Economic Development Community Profile 8. Elk River Economic Development Business Directory 9. City of Elk River Economic Development Featured Protects 10. Contact Elk River Economic Development 1 Top States & Cities Pagaviews %PegrAwas 608 26.84% 454 20.04% 114 5.03% 86 L 3.80% 86 L 3.80% 68 1 3.00% 54 12.38% 51 1225% 46 1 2.03% 44 11.94% 514 ®Golden Shovel Agency Groundbreaking Economic Development Communications Page 5 L P.M. 1. Minnesota 2. Illinois 3. North Carolina 4. Wisconsin 5. California 6. Texas 7. Iowa 6. New York 9. Georgie 10. North oakwe 659 %oi ToteC89.A%(736) 514 22 13.34% 11 11.67% 10 11.52% 9 11.37% 9 11.37% 8 11.21% 7 11.06% 6 10.91% 6 10.91% o 1 113 e ®Golden Shovel Agency Groundbreaking Economic Development Communications 6pWp 659 %of TMI.89.56%(796) 17"0% Page 6 Car I 3eaw9na I I Beaske. 1. Elk River 2 Minneapolis 3. Roseville 4. Chicago 5. Saint Paul 6. Saint Clout 7. Duluth 8. Mor4icello 9, Big Lake 10. Zimmerman 652 %ol Totel: 88.59%(736) 652 x of TOM: 88.59%(736) 113 -17.33% 107 -16.41% 20 3.07% 19 2.91% 18 2.76% 14 X215% 13 1.99% 13 1.gg% 12 1.84% 12 1.64% ® Golden Shovel Agency Groundbreaking Economic Development Communications Page 7