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06-12-2018 ERMU MIN ELK RIVER MUNICIPAL UTILITIES REGULAR MEETING OF THE UTILITIES COMMISSION HELD AT UTILITIES CONFERENCE ROOM June 12,2018 Members Present: Chair John Dietz;Vice Chair Al Nadeau;Commissioners Paul Bell and Mary Stewart Members Absent: Matt Westgaard ERMU Staff Present: Troy Adams,General Manager; Theresa Slominski,Finance and Office Manager; Mark Fuchs,Electric Superintendent; Mike Tietz,Technical Services Superintendent; Eric Volk,Water Superintendent; Tom Sagstetter,Conservation&Key Accounts Manager; Michelle Canterbury,Executive Administrative Assistant; Jennie Nelson,Customer Service Manager; Rachelle Oien,Customer Service Representative; Michelle Venema,Billing Specialist; Mike Langer, Water Operator Others Present: Peter Beck,Attorney;and Steve Downer,MMUA Associate Executive Director 1.0 GOVERNANCE 1.1 Call Meeting to Order The regular meeting of the Utilities Commission was called to order at 3:30 p.m.by Chair Dietz. 1.2 Pledge of Allegiance The Pledge of Allegiance was recited. 1.3 Consider the Agenda There were no additions or corrections to the agenda. Moved by Commissioner Nadeau and seconded by Commissioner Stewart to approve the June 12,2018,agenda. Motion carried 4-0. 1.4 Introduction of New Employee Ms.Nelson introduced Rachelle Oien as the new Customer Service Representative.Ms.Oien shared Page 1 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 a little bit about her customer service background and the places she had worked. The Commission welcomed the new employee. 1.5 Recognition of MMUA Tom Bovitz Memorial Scholarship Second Place Winner Mr.Downer,Associate Executive Director with Minnesota Municipal Utilities Association (MMUA),was at the meeting and thanked ERMU for their support of MMUA and the Tom Bovitz Memorial Scholarship Award Program.Mr.Downer stated that the big difference between public power and other utilities is an idea that electricity is a service to provide,not a commodity to profit from,and that this service is best provided locally by those most affected and concerned.He went on to say that Alyssa Nielsen captured this in her essay. High school senior Alyssa Nielsen,who had placed second in the statewide contest,was present to receive her certificate of achievement;her mother was also in attendance.The award carries with it a$1,500 scholarship from MMUA. Staff noted that this was their first winner in MMUA's contest.The Commission congratulated Ms. Nielsen on her achievement. 1.6 Recognition of Employee Achievements As Dave Ninow,who was on the agenda to be recognized for receiving his Class A Water Operator License,was unable to attend the meeting Mr. Volk suggested tabling this item until next month. Ms.Nelson introduced Michelle Venema and announced that she recently graduated from the Chamber of Commerce Leadership Elk River Program.Ms.Venema shared that she appreciated the opportunity to participate in the program and is looking forward to coming back next year to teach one of the sessions to the new group of people participating in the program. Mr.Adams introduced Michelle Canterbury and shared that she had recently been awarded with the designation of Minnesota Certified Municipal Clerk.Ms.Canterbury shared some high-lights of the three year program she completed and the requirements for certification. She also expressed her appreciation to ERMU and the Commission for their support of on-going training and education to help better their employees.Mr.Adams commented that Ms. Canterbury immediately applied the things she learned and is very committed to it.Attorney Beck added that it's really beneficial for Ms.Canterbury to have this training and that she's a great asset to the utility. The Commission congratulated the employees on their achievements. 2.0 CONSENT AGENDA(Approved By One Motion) Moved by Commissioner Bell and seconded by Commissioner Nadeau to approve the Consent Agenda as follows: 2.1 May Check Register 2.2 May 8,2018 Regular Meeting Minutes 2.4 2017 Consumer Confidence Report Page 2 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 2.5 Organizational Values Policy Motion carried 4-0. 3.0 OPEN FORUM No one appeared for open forum. 4.0 POLICY&COMPLIANCE There was no policy and compliance business. 5.0 BUSINESS ACTION 5.1 Financial Report—April 2018 Ms. Slominski presented the April 2018 financial report. Chair Dietz questioned if the electric maintenance expense line item would be continuing to trend as high as it has been. Ms. Slominski responded that she believes it's just front loaded at this point and that it should level off as we move through the year. Chair Dietz stated that he was surprised that the electric purchase power increase from this year to last was only$340,000. Staff shared that it has to do with the fact that Great River Energy had a zero percent rate increase while we had a rate increase;the difference is only from the increase in kWh sold. There was comment on the sales for the month being down. Staff pointed out that there was a 20 to 25 degree temperature difference from this year to last for the month of April. There was discussion. Moved by Commissioner Stewart and seconded by Commissioner Nadeau to receive and file the April 2018 Financial Report. Motion carried 4-0. 5.2 2017 Annual Report Mr. Adams provided some background on how staff has historically produced the annual report. He spoke to the value of the product, the process in which it has been produced and distributed, and the timing and relevancy of the information. Mr. Adams shared that after analyzation from the leadership team regarding some concerns on the breadth of distribution and the depth of information, compared to the expense and value,the following was determined: by moving to a smaller more concisely communicated annual report it would lower printing costs thus making it economically feasible to distribute to all of our customers. This approach will be implemented for the 2017 annual report which will be distributed as a bill insert with the July billings. Mr. Adams also shared that in moving forward, it was determined that the timing of the annual Page 3 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 report does not need to wait until after the audited financial report is received by the Commission. By producing the annual report separately, it will allow for the report to be produced earlier in the year so the information is more relevant from a timing perspective. This will be implemented in 2019. Mr. Adams presented the 2017 annual report. He shared that Ms. Canterbury had worked with Prime Advertising to put together the report. The Commission had a few questions. Staff responded. Moved by Commissioner Bell and seconded by Commissioner Stewart to receive and file the 2017 Annual Report. Motion carried 4-0. 6.0 BUSINESS DISCUSSION 6.1 Staff Updates Mr.Adams provided an update on the Great River Energy(GRE)annual meeting he attended on June 6.He also shared the rate forecasts that GRE had announced at the meeting.There was discussion. Mr.Adams announced that Minnesota Municipal Power Agency(MMPA)will be hosting their Annual Summer Meeting and Dinner on July 24,2018 at Rockwoods in Otsego.Mr.Adams noted that Commissioners would need to RSVP for the event with their meal selection. Ms. Slominski noted in her staff report that per the contract,MMPA is requesting the final buy-in payment for membership on September 28,2018. Chair Dietz inquired as to whether we know what that amount is yet.Ms. Slominski responded that they would be providing us their estimated final amount around July 12.There was discussion. Mr.Fuchs shared that his department recently installed a new downtown streetlight on Main Street in front of the Bank of Elk River. The streetlight is LED dark sky compliant and features a more sleek contemporary design than the lights that are currently there.This new design is something that's being considered for the replacement of the existing downtown lights and lights in Otsego. There was discussion. Mr.Fuchs also provided an update on the outage that occurred the previous night.The outage, which lasted less than an hour,was the result of a squirrel in the substation which caused it to go down.Chair Dietz mentioned that a couple of residents had told him that when they called into ERMU to report the outage they received a message saying all circuits are busy.There was discussion on this and the phone rolling procedures. Included with Mr.Volk's staff report was an accumulated precipitation and daily temperature graph for May 2018.After observation of the record low precipitation levels and high temperatures for the Page 4 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 month of May,Commissioner Stewart inquired if there was a point where the water department becomes concerned. Mr.Volk spoke to our peak pumping times and what our pumping capabilities are to keep up with those demands. There was some discussion on the future Minnesota Department of Transportation Highway 169 project and how that would affect ERMU. Mr. Sagstetter reported on the June 4 City Council and Energy City Commission work session he attended and the input they received on future initiatives. In reference to the newly installed Level 2 charger in the ERMU/City Hall parking lot, Commissioner Stewart inquired as to how charging costs are handled when ERMU uses the charger for their electric vehicle. Mr. Sagstetter responded that we pay for the connection and energy charge just as any other customer would. 6.2 Wa2e&Benefits Committee—1st Quarter 2018 Update Mr.Adams stated that the Wage&Benefits Committee(W&BC)met on May 30,2018.The primary focus for this meeting was routine review of staffing levels,personnel projections,and succession planning.Additionally,the committee discussed:vacant budgeted Specialist positions; vacant budgeted Information Technology(IT)Technician position;changes to the Executive Administrative Assistant position;retirement notice for Foreperson position and related succession planning.Mr.Adams talked through each of the discussion points as outlined in the memo. There was Committee consensus on the following: Vacant budgeted Specialist positions—After discussing a number of options,including the possibility of combining the two vacant full time positions into one full time position,the committee had consensus for staff to re-evaluate all five Specialist positions concurrently for essential duties and work flow.The results of the evaluation will be discussed at a follow up committee meeting. Vacant budgeted IT Technician position—After discussion,the committee had consensus for staff to continue with the proposed redevelopment of this position as an OT Superintendent by developing a new job description and working with the city on a memorandum of understanding for contracted IT services.A progress update would be discussed at a follow up committee meeting.The proposed timeline for hiring would place onboarding into September 2018. Evaluate changes in the essential job duties and responsibilities for the Executive Administrative Assistant position-After discussion,the committee had consensus for staff to conduct an evaluation of this position and report back at a follow up meeting. Retirement notice for Foreperson and related succession planning—After discussion,the committee gave consent to the development of the two job descriptions for the two foreperson positions. The committee discussed the budget impact of an advanced hire of the replacement foreperson to train with the employee who had given notice.The committee recognized the additional costs resulting from the proactive replacement hire fall within the defined spending authority delegated to the General Manager.And the committee discussed and recognized that in this instance,those Page 5 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 additional costs would be covered by recognized savings from three vacant positions.The committee had consensus for the General Manager to move forward with the replacement foreperson in June to take advantage of the training opportunity. Following the W&BC update,Mr.Adams announced that our Engineer has given notice,and that based on some feedback received from the employee exiting the position,we would want to come back and re-evaluate that position and the person we're looking for before moving forward with replacement.The next W&BC meeting has been scheduled for June 27. 6.3 Future Planning Chair Dietz announced the following: a. Regular Commission Meeting—July 10, 2018 6.4 Other Business Chair Dietz brought up a situation that he had been made aware of last week regarding a disgruntled customer who was shut off for non-payment. Some of the issues they had with our policy on disconnections were: not taking payments out in the field at the time of disconnect, being disconnected for a relatively small past-due dollar amount, and the cost of our disconnect/trip charge fee. There was discussion. Chair Dietz requested that staff conduct a survey on what the neighboring utilities charge for disconnect/reconnect fees and how those compare to ours, and report those findings back to the Commission. The Commission recessed the regular meeting at 4:23 p.m. and went into the closed meeting. 6.5 Closing of Meeting: Meeting closed pursuant to MN Statute 13D.05, Subd.3(c)to develop or consider offers or counteroffers for the purchase or sale of real or personal property - PID #75-128-4305 and #75-128-4206 The Commission reconvened the regular meeting at 4:34 p.m. 7.0 ADJOURN REGULAR MEETING Moved by Commissioner Nadeau and seconded by Commissioner Stewart to adjourn the regular meeting of the Elk River Municipal Utilities Commission at 4:35 p.m.Motion carried 4-0. Minutes prepared by Michelle Canterbury. Jo i'".Die, ,ERMU 'ommission Chair Page 6 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018 Tina Allan.,City Clerk Page 7 Regular Meeting of the Elk River Municipal Utilities Commission June 12,2018