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6.1b ERMUSR 09-11-2018 Elk River ,— Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Theresa Slominski—Finance & Office Manager MEETING DATE: AGENDA ITEM NUMBER: September 11, 2018 6.1b SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • The fund accounting implementation site visit with NISC staff that was delayed from July actually occurred this past month, August 28-30. We now have a "mini" upgrade for AP, Payroll, and Bank Reconciliation as a beta test site (Fixed Assets is still to come.) We had some software settings changes to make, which changed some processes minimally, but the overall reduction in manual processes was huge. The success of the implementation and the preliminary testing all indicate overall success with this long- awaited project. We have a month end process to run yet for payroll that we were not able to complete while they were here, but did run the process in a test company to get an idea of how it will work and that was successful. I have attached an internal blog that NISC posted to their employees working on the project. • As previously communicated by Troy, our health insurance renewal was very favorable with a 5% increase, the lowest renewal rate offered. Our ancillary insurances of dental, life, AD&D, and disability are renewing with no increases, per our contract. • We are going to be refunding customers for some deposit interest that they were owed in 2016 and 2017. The interest rate was not accurate in iVUE and did not refund enough dollars. NISC helped create a spreadsheet of what people are owed and we've mass applied those credits to customers' accounts. There will also be a special message on the bill ONLY for those customers that actually receive a refund. That message will say "Deposit interest from 2016 and 2017 is refunded on this bill." • Assessment letters will be sent out to applicable customers in the 4 respective billing cycles of September. Cycle 4's letters were mailed out on Wednesday, September 5, and letters for cycles 1-3 will be mailed out in the subsequent weeks. This may generate some phone calls so just wanted to give you a heads up. As a reminder, these letters refer to past due balances of services that are assessable to their taxes (water, sewer, trash, stormwater, and some electric). They will have until October 31 to pay or it will be assessed. Page 1 of 2 200 • The annual Member Information Conference (MIC) provided by NISC is this month, September 11-13, 2018. We annually send the Customer Service Manager, a Customer Service Representative, and the Inventory Person; we will also be sending an Accountant and the Billing Specialist this year. ATTACHMENTS: • Picture and internal blog/report from NISC visit Page 2 of 2 201 ABS (internal): Enhanced Divisionalized Accounting (EDA) #1 Posted by John Weber Aug 30, 2018 This week Ben Cannady and myself were at Elk River Municipal Utilities (just northwest of Minneapolis) to implement our Enhanced Divisionalized Accounting. Overall, the week was a resounding success. We kicked off on Tuesday morning by walking through the configuration of the various modules with their staff. By 10 a.m. we had flipped the switch for them to run using Enhanced Divisionalized Accounting. They had copied their production company to a test company prior to running their last payroll. This allowed us to do a parallel payroll and compare. The totals all matched. There were a few questions, but we were able to answer. We proceeded to run a preliminary labor (update no) on production and reviewed the current month's entries and all looked good. We then copied the current production to a test company and was able to process labor and walk through a few employees. Again, there were a few questions, but we were able to explain exactly what was happening. They officially do payroll next Tuesday (Sep. 4) and will run August labor on Wednesday (Sep. 5). They were very excited about what they saw. They were very eager to give this new functionality a try. They decided to split this week's AP Check run into two batches just to see how it functioned. We officially processed two separate AP check runs. Elk River was a strong advocate for NISC to make these changes -- especially as we look to grow and expand our presence in the municipal market. Jenny Biorn, one of their accountants, said "This is awesome. We are so excited." She continued with, "we will tell everyone how smooth the process went". We took time to have a little bit of a celebration before we left on Thursday as they have been very patient in waiting for these changes. They couldn't be more pleased. Thank you to the many NISC employees that invested countless hours in making these improvements. We know that these changes spanned multiple releases. The week couldn't have gone any better and thank you for the role you played in this success!! 1 202 ABS (internal): Enhanced Divisionalized Accounting (EDA) #1 ti • i 14 I ' " 3R h.^�S matt ^� .E€F^" .-1.-.!., ( .. ., std, y - '' Y.• ,4 irp • APV 2 203 ABS (internal): Enhanced Divisionalized Accounting (EDA) #1 * $'1 raa o 1 • IVE f 204 ABS (internal): Enhanced Divisionalized Accounting (EDA)#1 ,13 0 c,' , _ l F A ;, / 00 ''''''C'':‘44;''',...'' .K'. I * KK ;8cav., l :,.,',i, ,,. 'r 00 W • 1. 18 Views There are no comments on this post 4 205