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7.1. HRSR 01-07-2019Request for Action To Item Number Housing and Redevelopment Authority 7.1 Agenda Section Meeting Date Prepared by General Busines January 7, 2019 Amanda Othoudt, EDD Item Description Reviewed by HRA Housing Rehabilitation Loan Program Cal Portner, City Administrator Reviewed by Action Requested Hear a presentation by the Center for Energy and Environment and provide staff with direction on the administration of the Rehabilitation Loan Program. Background/Discussion At the May 5, 2014, regular meeting, the HRA approved hiring the Central Minnesota Housing Partnership (CMHP) to serve as the HRA’s housing consultant to develop and administer an internally- funded Elk River housing program. The loan program is now in its fourth year and has proved to be successful. At their July 2, 2018, budget meeting, the HRA by general consensus, agreed to continue funding the rehabilitation loan program under contract with CMHP to administer the program. The annual administrative agreement with CMHP is up for renewal in January. CMHP is proposing major changes to the administrative contract. In the past, program administrative fees were drawn quarterly in the amount of $3,750 for a total of $15,000 annually. Following are their proposed adjustments: 1. Administration costs paid on a per-project basis in an amount equal to 15% of the HRA loan funds used. Administrative fees drawn at the time of each project completion. 2. Track CMHP staff time for non-project specific program administration activities to include general informational meetings, city/HRA meetings, and other marketing/outreach activities not directly related to a specific project. CMHP will charge an hourly rate of $50.00 and bill quarterly. 3. Track travel mileage of non-project specific program administration and charge the applicable federal mileage rate and bill quarterly. 4. Track direct non-project specific program administration costs such as postage and printing/duplication and bill quarterly. 5. A continuous contract with an added termination clause stating either party may terminate the contract in writing with a 30-day notice. At their December 3, 2018, Work Session, the HRA discussed the CMHP changes to the administrative agreement. Staff provided information on the Center for Energy and Environment. It was the consensus of the commission to allow the CMHP contact to lapse and direct staff to get The Elk River Vision A welcoming community with revolutionary and spirited resourcefulness, exceptional service, and community engagement that encourages and inspires prosperity feedback from other cities. The commission requested CEE to present at their January 7 meeting. The commission understood letting the CMHP contract lapse would impact loans in January. Financial Impact The HRA allocated $50,000 in the budget for 2019. Attachments  2018 CMHP Administrative Agreement  2019 CMHP Proposal Letter  City Response Spreadsheet.  CEE Residential Loan Application (DRAFT)  CEE Loan Origination Agreement (DRAFT)  CEE Program Guidelines (DRAFT)  CEE Loan Servicing Contract  CEE Loan Servicing Agreement Exhibit A (DRAFT)  CEE Loan Servicing Contract Exhibit B  CEE Presentation FINAL Housing & Redevelopment Authority In and For the City of Elk River Owner -Occupied Housing Rehabilitation Program ADMINISTRATIVE AGREEMENT THIS AGREEMENT is effective as of this 1 st day of _January , 2018, between Central Minnesota Housing Partnership, Inc., a Minnesota non-profit corporation, located at 37 28th Avenue North, Suite 102, St. Cloud, MN 56303 (the "Administrator"), and the Housing & Redevelopment Authority in and for the City of Elk River, Minnesota, a public body, corporate and politic under the laws of the State of Minnesota, located at 13065 Orono Parkway, Elk River, MN 55330 (the "HRA"). RECITALS A. The HRA has implemented an Owner -Occupied Housing Rehabilitation Program (the "Program") which will use HRA funds to assist in the rehabilitation of owner -occupied single-family homes in a targeted area of city of Elk River. B. Under the Program, the HRA will make loans to qualifying homeowners ("Loan Applicants") to assist in the rehabilitation of their homes. C. The Administrator has communicated with the HRA and has agreed to administer the Program in the approved targeted area, as described in the attached Exhibit A ("Targeted Area"), which duties shall include the Program marketing and selection of Loan Applicants, and the loan processing and closing of loans under the Program. D. The HRA and the Administrator desire to enter into this Agreement to establish the obligations and responsibilities of each party with respect to the Program. IIX"404W551ofaIl Participation in Program. The HRA consents to the Administrator's participation in the Program. By participating, the Administrator agrees to the (i) administration of the Program in the Targeted Area, (ii) identification and selection of Loan Applicants and properties, and (iii) processing and closing of loans under the Program, all of which shall be done and performed in accordance with the provisions, terms, conditions, limitations and requirements set forth and contained in this Agreement. 2. Administrator Responsibilities. The Administrator has the following responsibilities: A. Marketing and recruitment of qualified Loan Applicants and properties. B. Processing of applications to determine approval or denial of Loan Applicant. C. Performing initial property inspections of approved properties with applicable inspection staff. D. Preparation of scope of work and oversight of bidding process. E. Program loan document origination. F. Construction project oversight, draw inspections and contractor payment requests and project closeout. G. Preparation and submission of quarterly Program reports to HRA. H. Maintenance and retention of records in accordance with HRA guidelines. 3. Reservation of Funds. The HRA shall allocate $100,000 per year for the Program to be used as loan funds to eligible Loan Applicants and Administrative Fee payments to Administrator. The Administrator shall not make, or commit to make, any loans under the Program in excess of this allocation without prior written approval of the HRA. The HRA has the authority to allocate additional funds to the Program at any time during the term of this Agreement. 4. Administrative Fees. The Administrator will receive an annual Administrative fee of $15,000 (15% of total Program fund allocation). Administrator will submit invoices for payment to the HRA on a quarterly basis. The first quarterly invoice of $3,750 will be submitted after this Agreement is executed to help offset initial Program administration expenses. If the HRA allocates additional funding to the Program during the term of this Agreement, additional Administrative Fee amount shall be 15% of additional funding amount. The Administrator will not be compensated separately for necessary incidental expenses such as, but not limited to, office space, administration, lodging, food, telephone, internet, photocopies, faxes, and computer. 5. Representations and Warranties of Administrator. The Administrator certifies, represents, covenants and warranties as follows: A. It is a duly constituted entity in good standing and authorized to do business in the State of Minnesota. B. It has legal authority to enter into, execute, and deliver this Agreement, and has taken all actions necessary and incident to its execution and delivery thereof. C. It shall work affirmatively to ensure that all persons, regardless of age, race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, disability, sexual orientation, or familial status, will be given fair and equal opportunity to participate in the Program. D. It has not made any materially false statements or misstatements of fact in communication with the HRA. 91 6. Cancellation of Agreement. This Agreement may be canceled by the HRA or Administrator at any time, with or without cause, upon thirty (30) days written notice to other party. In the event of such a cancellation, the Administrator shall be entitled to administrative fee payment, determined on a pro -rata basis, for work or services performed. 7. Term of Agreement. This Agreement shall be effective as of the date first written above and shall remain in effect until December 31, 2018, unless sooner terminated due to project completion or in accordance with the provisions contained herein. 8. Record Keeping and Reporting. The Administrator shall supply such records and receipts as are necessary for the HRA to verify complete and total compliance with the Program. The Administrator shall retain all records in connection with each project and will forward applicable files to the HRA for each project to set up loan payment schedule. Pursuant to Minnesota Statutes § 16C.05, Subd. 5, the Administrator agrees that the books, records, documents, and accounting procedures and practices of the Administrator that are relevant to or arise as a result of the Administrator's performance under this Agreement, are subject to examination by the HRA and the state auditor or legislative auditor for a minimum of six years. The Administrator shall maintain such records for a minimum of six years after final payment. 9. Data Practices. The Administrator agrees, with respect to any data that is possesses regarding the Program, to comply with all of the provisions and restrictions contained in the Minnesota Government Data Practices Act (Minn. Stat. Ch. 13). 10. Liability. The Administrator and the HRA agree that they will be responsible for their own acts and omissions and the results thereof to the extent authorized by law, and they shall not be responsible for the acts and omissions of the other party and the results thereof. Nothing in this Agreement shall constitute a waiver or limitation of any immunity or limitation on liability to which the HRA is entitled. The parties agree that these indemnification obligations will survive the completion or termination of this Agreement. 11. Relationship of the Parties. The Administrator is an independent contractor. Nothing contained in this Agreement is intended or should be construed in any manner as creating or establishing the relationship of co-partners or a joint venture between the parties hereto, nor shall the Administrator be considered or deemed to be an employee of the HRA in the performance of this Agreement. The Administrator' duties will be performed with the understanding that Administrator has special expertise as to the services which the Administrator is to perform and is customarily engaged in the independent performance of the same or similar services for others. 3 12. Compliance with Laws. The Administrator shall exercise due professional care to comply with applicable federal, state and local laws, rules, ordinances and regulations in effect as of the date of this Agreement. 13. Attorney Fees. In the event of any action to enforce or interpret this Agreement, the prevailing party shall be entitled to recover from the losing party reasonable attorney fees incurred in the proceeding, as set by the court, at trial, on appeal or upon review. 14. Entire Agreement. This Agreement, the HRA Owner -Occupied Housing Rehabilitation Program Policies And Procedures attached hereto as Exhibit B, and any other exhibits, and any addenda or amendments signed by the parties shall constitute the entire agreement between the HRA and the Administrator, and supersedes any other written or oral agreements between the HRA and the Administrator. This Agreement can only be modified in writing signed by the HRA and the Administrator. 15. Third Party Rights. The parties to this Agreement do not intend to confer on any third party any rights under this Agreement. 16. Choice of Law and Venue. This Agreement shall be governed by and construed in accordance with the laws of the state of Minnesota. Any disputes, controversies, or claims arising out of this Agreement shall be heard in the state or federal courts of Minnesota, and all parties to this Agreement waive any objection to the jurisdiction of these courts, whether based on convenience or otherwise. 17. Conflict of Interest. The Administrator shall use reasonable care to avoid conflicts of interest and appearances of impropriety in performance of this Agreement with the HRA. In the event of a conflict of interest, Administrator shall advise the HRA and either secure a waiver of the conflict or advise the HRA that it will be unable to provide the requested services. 18. Work Products and Ownership of Documents. All records, information, materials and other work products, including, but not limited to the completed reports, drawings, plans, and specifications prepared and developed in connection with the provision of services pursuant to this Agreement shall become the property of the HRA, but reproductions of such records, information, materials and other work products in whole or in part may be retained by the Administrator. 19. Amendments. Any amendments to this Agreement shall be in writing, and shall be executed by the same parties who executed the original contract or their successors in office. 20.Insurance. The Administrator will maintain insurance coverage for: Worker's Compensation (statutory limits), General Liability, Automobile Liability, Professional Liability, and Excess or Umbrella Liability in an amount of not less than $1,500,000.00 per occurrence, and will provide information as to specific limits upon receipt of signed Agreement. The Administrator shall provide HRA with a current certificate of liability n insurance for all insurance coverage referenced above. Such certificate of liability insurance shall list the HRA as an additional insured and contain a statement that such policies of insurance shall not be canceled or amended unless thirty (30) days written notice is provided to the HRA, or ten (10) days written notice in the case of non-payment. 21. Assignment. Neither HRA nor Administrator shall subcontract or assign this Agreement or any rights under or interest in this Agreement, in whole or in part, without the other party's prior written consent. Any assignment in violation of this provision is null and void. 22. Waiver. No waiver of any provision or of any breach of this Agreement shall constitute a waiver of any other provisions or any other or further breach, and no such waiver shall be effective unless made in writing and signed by an authorized representative of the party to be charged with such a waiver. 23. Severability. In the event that any provision of this Agreement shall be illegal or otherwise unenforceable, such provision shall be severed, and the balance of the Agreement shall continue in full force and effect. 24. Authorized Agents. The HRA's authorized agent for purposes of administration of this contract is the of the HRA, or its designee. The Administrator's authorized agent for purposes of administration of this contract is the Executive Director, and this Agreement shall be performed by or under his/her supervision. 25. No Discrimination. The Administrator agrees not to discriminate in providing products and services under this Agreement on the basis of race, color, sex, creed, national origin, disability, age, sexual orientation, status with regard to public assistance, or religion. Violation of any part of this provision may lead to immediate termination of this Agreement. (THE REMAINING PORTION OF THIS PAGE IS INTENTIONALLY LEFT BLANK.) 41 IN WITNESS WHEREOF, the HRA and the Administrator have caused this Administrative Agreement to be executed by their duly authorized representatives in duplicate on the respective dates indicated below. Ce tral Minnesota Housing Partnership, Inc. By: A Its: Dly�-C�by- Date: i'Z" I I K � i `i Housing & Redevelopment Authority in and for the City of Elk River, Minnesota By: Its: 4dk o l ffi v Its: E�-(CtA�iVt NVYqLZV Date: I 1 �1 111 Co .. central Minnesota • • HOUSING PARTNERSHIP Amanda Othoudt, EDFP 13065 Orono Parkway Elk River, MN 55330 RE: Elk River HRA Homeowner Rehabilitation Program Dear Amanda: 37 28th Avenue North Suite 102 St. Cloud, MN 56303-4242 Phone: 320.259.0393 Fax: 320.259.9590 www.cmhp.net As a follow up to our earlier phone conversation I have put together a list of proposed changes to our HRA Homeowner Rehabilitation Program Administration contract. I have attached a copy of the current contract for reference. The current contract is based on an annual funding allocation of $100,000.00 to the rehabilitation program, with 15% of the total allocation earmarked for program administration fees paid to CMHP. Program administration fees were to be drawn on a quarterly basis in the amount of $3,750.00. Because annual allocations may adjust from year to year, as well as loan repayments revolving back into available program funds, we propose the following adjustments to program administration fees paid to CMHP: 1. Administration costs are to be paid to CMHP on a per project basis in an amount equal to 15% of the HRA loan funds used. Administration fee to be drawn at the time of each project completion. 2. CMHP will track staff time for non -project specific program administration activities, to include: general information meetings, city/HRA meetings, other marketing and outreach activities not directly related to a specific project. CMHP will charge an hourly rate of $50.00 and bill quarterly. 3. CMHP will track travel mileage of non -project specific program administration and charge the applicable Federal mileage rate and bill quarterly. 4. CMHP will track direct non -project specific program administration costs such as postage and printing/duplication and bill quarterly. We also propose the new contract to be continuous, with an added termination clause stating either party may terminate the contract in writing with a 30 day notice required. Thank you for your consideration in these matters, and we look forward to hearing back from you. Thank you, Ed Z' y Program Manager Enclosures Cc: file A MINNESOTA MN TDD I I I NONPROFIT CORPORATION v EQUAL OPPORTUNITY EMPLOYER Can you tell me how long you have used CEE to administer your Rehab program? New Hope has been using CEE to administer our home loans since 2012. Since the program's inception which was in 2005.Since the mid 90's.Just over 1 year. We switched when Greater Minnesota Housing Center closed their Housing resource center. Since 2008 We are nearing the end of our first year using CEE. Before 2018, we used Greater Metropolitan Housing Corporation's Housing Resource Center for 17 years, but GMHC closed the HRC in late 2017 and we had to find a new administrator. We have contracted with CEE to administer our home improvement loan programs since 2005. Are you satisfied with how they administer your program? We are very satisfied with the way they handle our program. We just recently sat down with one of their reps to figure out a way to restructure the program to make it more attractive to a wider audience. They are very flexible to what cities want. Yes, we have been very happy with CEE. I would recommend them. Extremely satisfied.Yes, we have seen improvement in the process and communicating the results. Yes, we are, since 2008 Yes, although the number of home improvement grants was about 3x higher when GMHC's HRC. We attribute some of that participation decline to normal transitional losses caused by the switch to a new provider. Hopefully the participation numbers will rebound somewhat.However, we also attribute some of the participation decline to CEE not having a physical office nearby like the HRC did - so, some of this decline in participation may be permanent.In any case, one gets what one pays for - CEE’s administrative fees, as a percentage of actual assistance paid out to homeowners, are less than half what HRC’s were.We think it’s a fair trade-off. I am most definitely satisfied with how they administer our programs. They are very responsive to any of my inquiries and are able to provide any additional information when needed. They also give me a heads up any time a homeowner may be calling me with anything concern/complaint about their loan application/process. They have offered loan closings to take place at city hall instead of requiring homeowners to go to their office in Minneapolis. They are always available when I need their attendance at a meeting to discuss funding/contracts/etc and also are always present at community events such as our annual home improvement show and our annual home remodeling tour. In full disclosure, I did work at CEE for 8 years (2000-2008). It’s a great organization and they really know what they are doing! On average, how many loans per year do you do as a city? Not a lot, which was the major reason why we wanted to restructure the program. Through CEE, the New Hope has only administered 4 loans since 2016. Along with restructuring the program, we've made an emphasis on trying to advertise the services as well. At the beginning of the program we did more, but for the past eight years we have done between 6 and 10 loans. 20 - 25 They did 14 in 2018 ytd and they were limited by the funds available. About 8 for this particular low interest loan program. 26 home improvement grants (projected 2018 figure; prior years with GMHC/HRC were roughly 3x higher). 6 interest subsidies for community fix- up fund loans (projected 2018 figure; prior years with GMHC/HRC were about the same) Are you asking about how many City- funded loans we do each year? If so, we have done an average of 17 loans per year over the past 13 years. That doesn’t take into consideration our down payment assistance program or the grant/rebate portion of our Home for Generations II program since we administered those in- house. What is the average loan amount?Average loan amount is around $8,000.The maximum loan amount id $25,000 and most of the loans are at the max. $20,000 roughly.They range from $20,000 to $30,000 $22,000 $60,268 / 26 = $2,318 avg. grant per home improvement grant (extrapolated full year 2018 figures). $10,753 / 6 = $1,792 avg. interest subsidy per community fix-up fund loan (extrapolated full year 2018 figures) Our average loan amount is $35,582 but it is that high because our Home for Generations II program requires a minimum project amount of 35,000 and allows loans up to $50,000. Our other, more traditional loan programs have lower loan maximums and therefore a lower average loan amount. If you look at just the 103 loans we did through what was called the Home Improvement Incentive loan, the average loan amount was $13,584. If you look at the 77 loans (low interest loans and some deferred loans) we did through one of our other programs (called the Home Rehabilitation Program), our average loan amount was $14,623. Brooklyn Park Crystal Coon RapidsHome Rehabilitation Loan Program City of New Hope St. Louis Park Fridley Brooklyn Center Are the funds derived from a levy? Or are they Federal dollars? The city of New Hope budgets for the amount to fund the program. Most of the loans we administer are revolving, so as we get payments, we put it right back into the program. Our funds are from our Housing Rehab Fund, so neither. Our Housing Rehab Fund is funded from a fee which is 1/8 of 1% of the balance on city issued bonds. Our program has no federal money. Our revolving loan fund was originally set up with a loan of $2.5 million from the City to HRA. The HRA used its levy to pay back the loan. Loan was paid back to City about 15 years ago. The city of Brooklyn Center buys down the interest rate of the MHFA fix up loan. They buy down is paid through a TIF district housing fund. Yes these are levy dollars. Federal dollars are used in other housing programs administered by Hennepin County. We use available increment from a housing TIF district. Because we use TIF, we limit the household income to 110% of area median income. Coon Rapids is very unique in that most of the dollars we spend on home improvement programs are not traditional government-based funding sources. In the 1970’s, Coon Rapids was made aware of funding from ExxonMobil Oil – they were offering low interest mortgages to communities during a time when interest rates were extremely high. Coon Rapids became involved with this program and as the mortgages got paid back, the City was the beneficiary of those funds as long as they were to be used for housing related programs/activities. This has since funded a majority of our home improvement programs and is overseen by what we now call the Coon Rapids Home Improvement Foundation (which was until just last week called the Coon Rapids Mortgage Assistance Foundation). Our HRA (levy) does also contribute about $100,000 each year towards our Home for Generations II program and we also get an annual allocation of CDBG funds that we have used for deferred loans for lower income households. Anoka County now administers those funds for us. If you levy, how much do you budget for the program each year? We just extended our contract with CEE, and have allocated $80,000 to cover the next three years. Our revolving loan fund is self-sustaining.The city contributes $25,000. In 2019 MHFA will match our funds. $100,000 per year. It's a revolving loan fund.N/A Again, our HRA annually contributes $100,000 towards our Home for Generations II program. This allocation pays for the grants and building permit rebates for that program. The loans and architectural consultations through this program are funded through the Coon Rapids Mortgage Assistance Foundation. Is there anything you wish they did differently?No. They have been great to work with.Not at this time. We are actually exploring some new programs for 2019 and are working with CEE on the development of those programs. One thing I appreciate about CEE is they are always willing to adapt and change programs and if any questions come up they are very responsive and they are also willing to ask questions of the city if a situation is unclear as to whether a project qualifies or if a homeowner wants to "appeal" to the city for something. No, I have a great working relationship with CEE. They have very little staff turnover, so I have worked with some of them for 20 years now. Overall, the switch to CEE Brooklyn Center made has resulted in more loans being closed and improved communication. The cost of administering the loan programs is reasonable. The customer service experience is excellent. The staff is very friendly, knowledgeable and always available for consultation. I have not experienced something negative from CEE. Not so far Is this question referring to CEE? The only thing I can think of is loan servicing – but they started servicing their own loans in 2018 and are starting to offer loan servicing to the various city-funded programs in 2019. Do you know of any other organizations out there that offer the same service? We also rely on Hennepin County as a resource for residents calling for assistance. Of course, they have their own programs. I don't know of any other 3rd party group such as CEE that would administer housing programs for cities. I think Neighbor Works does similar lending. I just became aware of them because they have a down payment assistance program in Woodbury that we were researching. No. GMHC used to provide these same services, but I just don't think they could compete with CEE, so quit offering the service in 2017. I believe Crystal and Richfield run the same program as Brooklyn Center CEE. Minnesota Housing Finance Agency (MHFA) provides the same service as well. No CEE’s main competitor had been GMMHC’s Housing Resource Centers but they closed down last fall. Beyond that, some Neighborhood Housing Service offices offer loan program administration I believe, and some counties may be open to it as well. Beyond that, I don’t know of any off hand. If there is anything else you would like to share, I would greatly appreciate it. As I said before, we've had a really good relationship with CEE and are actually meeting today to talk about new programs with them. We are actually going to start having CEE be the loan servicer on new loans as well, so we are looking forward to that changes. Well, we do have an excellent relationship with CEE that dates back to 2009. Presently, CEE is administering three of our programs. Two of the programs are funded by the EDA Levy and the other one is funded through the Federal Home Loan Bank of Des Moines - Iowa. CEE is a non-profit organization that does great work in the community overall. Their energy efficiency program is great for neighborhoods and businesses. I think you will be happy to partner with CEE for home improvement loan programs. The attached flyer may be helpful Application Instructions To Apply, please submit the following: 1. Completed and signed application. o The application must include all household residents who have an ownership interest in the property and whose income and credit history are being relied upon to qualify for the loan requested. 2. Signed and dated Authorization and Release form 3. Signed and dated USA Patriot Act Information Disclosure 4. A copy of your government issued ID(s) with a photo (ie: drivers license) 5. Proof of Income o If you are employed: submit your two most recent, consecutive pay stubs showing year-to-date information o A copy of your most recent W2 o If you are retired: submit a copy of your social security or pension award letter o If you are self-employed: submit your past two years 1040 Federal tax returns, including all schedules o Note: additional documentation may be requested by CEE personnel 6. At least 1 bid for each project o The contractor must include the energy efficiency, Energy Star rating, U-Factor, etc. on the bid Improvements may NOT begin prior to closing your loan with CEE A copy of CEE’s information sharing practices and privacy policy is attached for your records. This form does not need to be signed or returned. Completed applications may be retuned: By fax: 612-335-2650 By mail: 212 3rd Ave N, Suite 560, Minneapolis MN 55401 By email: loaninfo@mncee.org (please note: documents sent via email may not be secure) Application for Credit This application is to be completed by the applicant without the lender's assistance and is required to determine eligibility for financing. Applicants should complete this form as "Applicant" or "Co-Applicant" as applicable. Co-Applicant information must also be provided when the income or assets of a person other than the Applicant (including the Applicant's spouse) will be used as a basis for qualification and/or repayment of the loan or grant being requested. Center for Energy and Environment ("CEE") Amount $ A portion of the information requested in this credit application is classified as "private data on individuals" under Minnesota Statute 462A.065. Use of the data is limited to that necessary for the administration and management of this program by CEE personnel, those under contract with CEE that have a need to know this information, and other governmental agencies when authorized by state statute or federal law. Section 1: Terms Requested Term (No. of Months) How did you learn about CEE? Property Address (where work will be performed): Section 2: Property Information Street:City:Zip: County:Name of Neighborhood (if Applicable): Number of Dwelling Units: 1-unit 2-unit 3-unit 4-unit Other Year Built: Month and Year Purchased: Purchase Price: $ Describe the Improvements to be made: Applicant Name (include Jr/Sr if applicable) Section 3: Applicant Information Social Security Number Date of Birth # and Ages of Dependants Separated Unmarried (includes single, divorce, widowed) Married Home Phone Work Phone Mobile Phone Email Present Address (if different than property address) Previous Address (if less than 2 years at current) RentOwn How Long? Co-Applicant Name (include Jr/Sr if applicable) Social Security Number Date of Birth Separated Unmarried (includes single, divorce, widowed) Married # and Ages of Dependants (if different than Applicant) Home Phone Work Phone Mobile Phone Email Present Address (if different than property address) Previous Address (if less than 2 years at current) RentOwn How Long? CEE / CEE_Application / 9-18 Gas Company Name: Electric Company Name: 1 of 5 CEE / CEE_Application / 9-18 Name & Address of Employer Section 4: Income / Employment Yrs/Mos at this Job Position/Title Yrs in this line of work If employed in current position for less than 2 years, or if currently employed in more than one position, complete the following: Name & Address of Employer Yrs/Mos at this Job Yrs in this line of work Position/Title Gross Monthly Income 1: Base Income Overtime Bonuses Commissions Dividends / Interest Social Security / Pension Net Rental Income Other 2 TOTAL Applicant Co-Applicant $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 1 Self Employed Applicants: Self employed applicants will be required to provide additional documentation such as tax returns and financial statements. 2 Other Income: May include such things as unemployment, alimony, child support or separate maintenance, which income need not be revealed if the Applicant/Co-Applicant does not choose to have it considered for repaying this loan: Describe Other Type of Income - Applicant Section 5: Credit History / Debts List all current obligations including mortgage loans, installment loans (such as auto and student loans), revolving charge accounts, debts to banks or finance companies and government agencies. Use additional sheet of paper if necessary. Check if Business RelatedTo Whom Indebted Amount Owed (Balance) Monthly Payment 1st Mortgage*: 2nd Mortgage: Other Real Estate Owned (provide property address & name of Lender): $ $ $ $ $ $ $ $ $ $ Name & Address of Employer Yrs/Mos at this Job * If real estate taxes and homeowners/flood insurance are not included in the mortgage payment amount above, please list the amounts here: Position/Title Yrs in this line of work Name & Address of Employer Yrs/Mos at this Job Yrs in this line of work Position/Title $ taxes per year $ insurance per year Monthly Amount $ $ Monthly Amount $ $ Describe Other Type of Income - Co-Applicant $ $ Self-Employed Income 2 of 5 CEE / CEE_Application / 9-18 Section 6: Information for government Monitoring Purposes These questions apply to all applicants. If you answer "yes" to question 1-5, please provide a written explanation, including the circumstances and dates. Use a separate piece of paper if necessary. Applicant Yes Yes No Co-Applicant No 1: Are there any outstanding judgments or liens against you? Explanation: 2: Have you declared bankruptcy (Chapter 7 or 13) within the last 36 Months? 3: Have you had any property foreclosed upon or given title or deed-in-lieu thereof in the past 36 months? 4: Are you a co-maker or endorser of a note that is not included in the above listed debts? 5: Are you obligated to pay alimony, child support or separate maintenance? 6. Do you intend to occupy this property (at least one unit) as your primary residence? Applicant Co-Applicant I do not wish to furnish this information Ethnicity:Hispanic or Latino Japanese Race:American Indian or Alaskan Native Native Hawaiian or Other Pacific Islander Asian Black or African American White Sex:Male Female I do not wish to furnish this information Ethnicity:Hispanic Not Hispanic or Latino Race: Japanese Asian Black or African American White Sex:Male Female To be completed by Lender This information was provided by: By the applicant and submitted by fax or mail In a face-to-face interview By the applicant and submitted via email or the Internet In a telephone interview 8. Are you a permanent resident alien? 7. Are you a U.S. citizen? Not Hispanic or Latino Chinese Asian Indian Other Asian Puerto Rican Cuban Mexican Other Hispanic or Latino - enter race Puerto Rican Cuban Mexican Other Hispanic or Latino Filipino Vietamese Koreon Native Hawaiian Guamanian or Chamorro Samoan Other Pacific Islander - enter race Chinese Asian Indian Other Asian Filipino Vietamese Koreon Native Hawaiian Guamanian or Chamorro Samoan Other Pacific Islander - enter race American Indian or Alaskan Native Native Hawaiian or Other Pacific Islander 3 of 5 CEE / CEE_Application / 9-18 Acknowledgments and Agreements I agree to, acknowledge, and represent the following statements to CEE (this includes CEE's agents, service providers, and any of their successors and assigns), and to other participants in the loan or grant applied for (including any actual or potential source of funding, any actual or potential owner of the loan or acquirer of any beneficial or other interest in the loan, any guarantor, servicer or service provider on the transaction, and any of their successors and assigns). By signing below, I agree to, acknowledge, and represent the following statements about: (1) The complete information for this application. The information I have provided in this application is true,accurate, and complete as of the date I signed this application. If the information I submitted changes or I have new information before the closing of the transaction, I must change and supplement this application. CEE and other participants in the loan or grant applied for may rely on the information contained in the application before and after closing of the transaction. Any intentional or negligent misrepresentation of information may result in the imposition of civil liability on me, including monetary damages, if a person suffers any loss because the person relied on any misrepresentation that I have made on this application, and/or criminal penalties on me including, but not limited to, fine or imprisonment or both under the provisions of federal law (18 U.S.C. 1001 et seq.). (2) Electronic records and signatures. CEE and other participants in the transaction may keep any paper record and/or electronic record of this application, whether or not the transaction is approved. If this application is created as (or converted into) an "electronic application", I consent to the use of "electronic records" and "electronic signatures" as the terms are defined in and governed by applicable federal and state electronic transaction laws. I intend to sign and have signed this application either using my: (a) electronic signature; or (b) a written signature and agree that if a paper version of this application is converted into an electronic application, the application will be an electronic record, and the representation of my written signature on this application will be my binding electronic signature. I agree that the application, if delivered or transmitted to CEE or other participants in the loan or grant applied for as an electronic record with my electronic signature, will be as effective and enforceable as a paper application signed by me in writing. (3) Delinquency. CEE and other participants may report information about my account to credit bureaus. Late payments, missed payments, or other defaults on my account may be reflected in my credit report and will likely affect my credit score. (4) Use and sharing of information. I understand and acknowledge that CEE and other participants in the loan or grant applied for can obtain, use, and share the application, a consumer credit report, and related documentation for purposes permitted by applicable laws. (5) Eligibility. I am not a spouse, child, parent, sibling or spouse of a sibling of a CEE director, officer or employee, nor do I hold any of the aforementioned positions. (6) Security interest. If I have applied for a loan, the loan may be secured by a mortgage or deed of trust which provides CEE a security interest in the property described in this application. 4 of 5 Loan Originator Company Name Loan Originator Individual Name Loan Originator Company NMLSR ID Loan Originator Individual NMLSR ID (as name appears on NMLSR) (if applicable) TIL and NMLSR ID Section 7: Signatures Type of Credit Requested:(Important! Check and Initial the appropriate boxes below): Joint Credit (Relying on my income and assets as well as that of someone else) Individual Credit (Relying solely on my income or assets)(Initials) (Initials) (Applicant) Date (Co-Applicant) Date TIL and NMLSR ID (to be completed by CEE) CEE / CEE_Application / 9-18 5 of 5 USA Patriot Act Information Disclosure Important Information about Application Procedures Center for Energy and Environment 212 3rd Avenue North, Suite 560 Minneapolis, MN 55401 To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies every customer. What this means to you: When you apply for a loan, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will ask to see your driver’s license or other identifying documents. I/We acknowledge that I/we received a copy of this disclosure. ___________________________________________________ Date ___________________________________________________ Date NON-AGENCY DISCLOSURE CENTER FOR ENERGY AND ENVIRONMENT IS NOT ACTING AS YOUR AGENT IN CONNECTION WITH OBTAINING A RESIDENTIAL MORTGAGE LOAN. WHILE WE SEEK TO ASSIST YOU IN MEETING YOUR FINANCIAL NEEDS, WE CANNOT GUARANTEE THE LOWEST OR BEST TERMS AVAILABLE IN THE MARKET. By my/our signature(s) below, I/we acknowledge receipt of the foregoing disclosure, and further acknowledge that I/we have read it and understand what it means. Date Date CEE / Non_Agency_Disc / 8-12 LOAN ORIGINATION AGREEMENT This LOAN ORIGINATION AGREEMENT (“Agreement”) is made by and between the ELK RIVER HOUSING and REDEVELOPMENT AUTHORITY, with offices at 13065 Orono Parkway, Elk River, MN rd 55330 (“Authority”), and CENTER FOR ENERGY AND ENVIRONMENT, with offices at 212 3 Avenue North, Suite 560, Minneapolis, Minnesota 55401 (“CEE”). RECITALS A. The Authority has a need for certain professional services and desires to retain CEE to provide said services, all subject to the terms and conditions contained in this Agreement. B. CEE is qualified to provide the desired professional services and desires to provide said services for the Authority, all subject to the terms and conditions contained in this Agreement. NOW, THEREFORE, in consideration of the foregoing and the mutual promises contained in this Agreement, the parties agree as follows: 1. Services/Scope of Work 1.1 CEE shall in conjunction with the Authority develop and deliver the City of Elk River Home Improvement Loan Program (hereinafter the “Program”) and more fully described in Exhibit A attached hereto. All activities delivered under the Program shall be coordinated with the Authority’s designated Economic Development Director, Amanda M. Othoudt. 1.2 CEE shall assist the Authority staff in marketing the Program. CEE shall insure that the Authority's sponsorship of the program is a prominent part of any marketing effort. (optional) 1.3 The funding source is exclusively from the Authority and the program will be referred to as the Authority Funded Program. 2. Compensation 2.1 The Authority shall compensate CEE for services provided under this agreement according to the following schedule and more fully described in Exhibit B attached hereto: Loan Set Up Fee $1,500 The Authority shall pay CEE a one time loan set-up fee. This shall compensate CEE for time and labor to create the loan program. Loan Origination Fee $550.00 The Authority shall pay CEE an Origination Fee for each loan closed using the Authority Funded Program. The Origination Fee shall compensate CEE for assisting borrowers with CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 1 loan applications, preparation of loan documents, loan closing and other direct costs of processing loans. Mortgage filing, title work, credit report, flood and other applicable closing costs shall be paid by the borrower. CEE shall provide a copy of closing documents including the loan note and mortgage as documentation of the loan closing. Remodeling Advisor Visit Fee(RAV) $TBD CEE will provide City of Elk River homeowners with rehabilitation counseling services to assist in evaluating projects, bids and how to move forward with their project. The visit fee is for each site visit or trip to the property. Phone calls, emails and other forms of communication are included in the fee. (This is something that we do for other cities and subcontract. Cost is usually $225, but would want to talk to our contractor (former CEE employee) to see what the cost would be due to distance). Post Installation Inspection Fee (PII) $TBD The Authority shall pay CEE a fee for each post installation inspection completed. The inspection shall be performed by CEE whenever the project does not require a building permit to verify the work was completed. Same as above, an option may be to have city inspections also inspect all projects and not only projects that require a permit. Annual Administrative Fee $500.00 st This shall be due January 1 of each calendar year the contract is in effect. The Authority shall compensate CEE only for services completed. Upon request, CEE will provide marketing services for the following fees: CEE Labor $TBD Hourly rates are inclusive of all overhead expenses and will be charged only for hours directly related to marketing. CEE will be reimbursed by the Authority for any non-labor, out-of-pocket expenses, relating to these services on a dollar-for-dollar basis with no mark-up. 2.2 CEE shall invoice the Authority not more than two times each month for the principal of loans and administrative fees. The Authority shall pay CEE within 20 days of receipt of the invoice. 3. CLIENT’s Obligations 3.1 If requested by CEE, the Authority shall make reasonable efforts to respond promptly to requests from CEE for information and approvals regarding the services to be provided under this Agreement. CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 2 3.2 If requested by CEE, the Authority shall make reasonable efforts to obtain information and or permission for access from clients which may be necessary for CEE to provide the services under this Agreement. 3.3 The Authority shall provide sufficient funding to fund eligible Authority funded loans. The Authority shall determine the amount of funds allocated to the Program. 3.4 The Authority shall establish eligibility for the Authority Funded Program and shall provide these criteria in writing to CEE prior to commencement of any marketing efforts. 3.5 The Authority shall make reasonable efforts to respond promptly to requests from CEE for information and approvals regarding the services to be provided under this Agreement. 4. CEE’s Obligations 4.1 CEE shall use its best efforts to provide services under this Agreement in a professional manner consistent with the care and skill used by reputable members of CEE’s profession. 4.2 CEE, and all of its employees or agents, shall comply with all statutes, ordinances, rules, regulations and other laws applicable to the provision of services under this Agreement. 4.3 CEE shall secure all permits and licenses required for performance of the services under this Agreement. 4.4 CEE shall not engage in discriminatory employment practices against any employee or applicant for employment and shall in all respects comply with all federal, state and local laws, regulations and orders, including without limitation, Chapter 363 of the Minnesota Statutes, as amended from time to time. Failure to comply with the provisions hereof shall be deemed a material default under this Agreement. 5. Term and Termination 5.1 Unless earlier terminated as provided in the following paragraphs, this Agreement shall become effective on TBD, and continue through TBD 5.2 This Agreement may be terminated by either party, for any reason or no reason, immediately upon written notice to the other party. In the event this Agreement is terminated by CEE prior to the expiration of the term set forth in paragraph 5.1, the Authority shall compensate CEE for all services delivered up the date of termination and CEE shall provide the Authority with such information as the Authority may request regarding the status of the Authority Funded Program. 5.3 Any termination of this Agreement shall not release either party from their respective obligations under sections 7 and 8 of this Agreement. CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 3 6. Insurance 6.1 During the term of this Agreement, CEE will obtain and maintain insurance in the amounts listed below: General Liability $2,000,000 Aggregate Limit Automobile Liability $1,000,000 Combined Single Limit Excess Liability $1,000,000 Aggregate Limit Workers Compensation Statutory Limit 7. Liability and Indemnification 7.1 CEE represents that the services to be provided under this Agreement are reasonable in scope and that CEE has the experience and ability to provide the services. 7.2 CEE warrants that any services provided hereunder shall be done in a professional and workmanlike manner. 7.3 CEE shall indemnify, defend and hold harmless Authority and its officers, directors, employees and agents from and against any and all claims, damages, losses, injuries and expenses (including attorneys’ fees and damages for death, personal injury and property damage) which Authority may incur as a result of any act or omission by CEE in providing services under this Agreement. 7.4 Authority shall indemnify, defend and hold harmless CEE and its officers, directors, employees and agents from and against any and all claims, damages, losses, injuries and expenses (including attorneys’ fees and damages for death, personal injury and property damage) which CEE may incur as a result of any act or omission by Authority in discharging its duties under this Agreement. 8. Confidentiality Unless otherwise agreed by Authority in writing, CEE shall maintain in confidence and not disclose to any third party any information obtained regarding the Authority and/or any of Authority’s clients for which CEE is providing services; provided, however, that this obligation to maintain confidentiality shall not apply to: a) Information in the public domain at the time of disclosure; b) Information which becomes part of the public domain after disclosure through no fault of CEE; or c) Information which CEE can demonstrate was known by it prior to the date of this Agreement. Notwithstanding the foregoing, CEE shall be entitled to disclose the documents or client information covered by this paragraph to governmental authorities to the extent CEE CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 4 reasonably believes it has a legal obligation to make such disclosures and to the extent CEE reasonably deems to be necessary; provided, however, that if CEE believes that any such disclosure is required by law, it shall provide advance notice to the Authority to provide the Authority with a reasonable opportunity to attempt to obtain an injunction or other protective order preventing such disclosure. 9. Relationship of Parties CEE will provide services as an independent contractor under this Agreement. Neither CEE, nor any of its employees or agents, shall be considered employees of the Authority for any purpose, and neither shall CEE be eligible for any compensation or benefits which the Authority may provide to its employees from time to time. CEE shall be solely responsible for all employment and other taxes applicable to providing services hereunder, and the Authority will not withhold any taxes or contributions from the compensation payable to CEE under this Agreement. 10. Notices All notices, requests, demands and other communications required to be given in writing under this Agreement shall be given to the other party in person or by mail as provided in this section. If delivered personally, notice shall be deemed to have been duly given on the date of delivery. If delivered by mail, such notice shall be sent via first class U.S. mail, postage prepaid, to the address set forth at the beginning of this Agreement or such other address as a party may otherwise request by written notice, and notice shall be deemed duly given three (3) business days after mailing. 11. Assignment This Agreement shall be binding upon and inure to the benefit of the parties and their respective heirs, successors and assigns; provided, however, that neither party shall assign or transfer in any manner, this Agreement or any portion hereof without the prior written consent of the other party, and any attempt to assign or transfer without prior written consent shall be void and of no effect. 12. Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota. 13. Miscellaneous 13.1 Headings and captions used in this Agreement are for convenience only and shall not affect the meaning of this Agreement. 13.2 This Agreement contains the entire agreement of the parties and supersedes all prior agreements, discussions and representations, written or oral, concerning the subject matter hereof. CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 5 13.3 No waiver by the Authority of any term or condition of this Agreement or any document referred to herein shall, whether by conduct or otherwise, be construed as a waiver or release of any other term or condition of this Agreement. 13.4 This Agreement may only be amended in a written agreement signed by both parties. 13.5 Except as expressly set forth in section 7, the rights and benefits under this Agreement shall inure solely to the benefit of the Authority and CEE, and this Agreement shall not be construed to give any rights, benefits or causes of action to any third party. 13.6 The invalidity or partial invalidity of any provision of this Agreement shall not invalidate the remaining provisions, and the remainder shall be construed as of the invalidated portion shall have never been a part of this Agreement. 13.7 CEE shall comply with the provisions of Minnesota Statutes Chapter 13 (Government Data Practices) that are applicable to the Authority and shall not disseminate any information concerning loan requests of the borrowers without the prior written approval of the Authority. 13.8 This Agreement may be signed in any number of counterparts, each of which shall be deemed an original and one and the same instrument. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above. ELK RIVER HOUSING and REDEVELOPMENT AUTHORITY By: Its: Print Name Date: CENTER FOR ENERGY & ENVIRONMENT By: Its: Date: Tax ID # 41-1647799 CONTRACT between Elk River Housing and Redevelopment Authority and CENTER FOR ENERGY AND ENVIRONMENT Page 6 EXHIBIT A PROGRAM GUIDELINES This document includes guidelines for the REVOLVING LOAN PROGRAM Exhibit A Page 1 Agreement between Elk River HRA and Center for Energy and Environment ROSEVILLE REVOLVING LOAN PROGRAM GUIDELINES The Elk River Housing and Redevelopment Authority has funds available for homeowners to make improvements to their properties. The Elk River Revolving Loan Program is designed to supplement existing loan programs available from MHFA, CEE, private lenders and other housing resources. This program is not intended to be the sole source of improvement funds available to the City. Center for Energy and Environment shall serve as the administrator for the Elk River Loan Program and will secure the most beneficial financing based on the borrower’s needs independent of the funding source. Revolving Loan Program Interest Rate: TBD (we don’t adjust rates to the prime rate and would instead request a fixed rate to be reviewed and adjusted annually or contract renewal. Each city program is a little different, but most are at 3-4%. Some have a lower rate based on income. An example is Anoka. They have 3% for income less than MHFA home improvement limit (currently $141,000) and 4% for incomes greater than that. Amortization Type: Amortizing (Monthly Payments Required) Loan Amount: Minimum of $5,000 and Maximum of $25,000. Loan term: Generally, one year per $1,000 borrowed. This will be somewhat flexible depending on the size of the loan and the borrower’s ability to repay the loan.  $5,000 to $10,000 – up to 5 years  $10,001 to $20,000 – up to 10 years  $20,001 to $25,000 – up to 15 years Eligible Properties: 1-4 unit owner-occupied properties located within the geographical boundaries of the City of Elk River. Townhomes and Condominiums are eligible . The property must be at least 20 years old. Property must not be in a flood plain. Ineligible Properties: Dwellings with more than four units, cooperatives, manufactured homes, and properties used for commercial purposes. Properties in a flood plain. Eligible Borrowers: All borrowers must be legal residents of the United States, as evidenced by a social security number, Including: U.S. Citizens, Permanent Resident Aliens, Non-Permanent Resident Aliens. TAX IDENTIFICATION NUMBERS (ITIN) ARE NOT ACCEPTABLE. Ineligible Borrowers: Including but not limited to: - Foreign Nationals, Non-Occupant Co-Borrowers, and business entities. Ownership/Occupancy: Owner- occupied only. Exhibit A Page 2 Agreement between Elk River HRA and Center for Energy and Environment Loan - to - Value Ratio: The ratio of all loans secured by the property, including the new loan, should not exceed 110% of the property value. Half of the improvement value may be added to the initial property value. (Most of our programs go up to 110% of after improved value. We add ½ of the value of improvement value. We use the Estimated Market Value from the most recent property tax statement, higher of purchase price or appraised value in the past 12 months. We do allow Zillow values in some programs). Income Limit: No maximum income limit. (TBD) Debt - to - Income Ratio: Applicant must have the ability to repay the loan. An applicant who has a debt to income ratio in excess of 50% (this is another common ratio for our city programs) will be ineligible to receive financing. Credit Requirements: 1) All mortgage payments must be current and reflect no 30 day late payments history in the past 12 month period (without reasonable explanation). 2) All real estate taxes must be current. 3) No outstanding judgements or collections. 4) Bankruptcy must have been discharged for at least 18 months prior to loan closing. 5) The redemption period on prior foreclosures must have occurred at least 18 months prior to the loan application date. 6) Generally, no more than two 90-day late payments on credit report in the past year (without reasonable explanation). Any 90 day late requires a documented explanation and reasonable reasons; medical, unemployment, divorce. 7) No defaulted government loans. (This can be adjusted, but is pretty typical) Multiple Loans per Property: More than one loan per property is allowed, however, the outstanding balance(s) cannot exceed the maximum program limit and previous loans have had no late payments.. Eligible Use of Funds: Loans may be used to finance most interior and exterior improvements that improve the basic livability of the property. Garages, decks, porches, retaining walls, skylights, landscaping and fences can be repaired, replaced or built as new construction. Contractors must be properly licensed and permits must be obtained when required. Properties with health and safety hazards or code violations will be given priority. Ineligible Use of Funds: Payment for work initiated prior to the loan being approved and closed, unless due to emergency. Recreation or luxury projects (pools, lawn sprinkler systems, playground equipment, saunas, whirlpools, etc.), furniture, non-permanent appliances (unless part of a full kitchen remodel), and funds for working capital, debt service, homeowner labor or refinancing existing debts are NOT allowed. Bids: Only one estimate is required. All contractors must be properly licensed. Sweat Equity / Homeowner Labor: Work may be performed by property owners on a “sweat equity” basis. Loan funds may be used only for the purchase of materials. Loan funds cannot be used to rent tools/ equipment or compensate for labor. Remodeling Advisor Visit (RAV): The Remodeling Advisor Visit provides rehabilitation and/or remodeling advice upon request of the resident. The intent is to help residents improve their homes by providing technical assistance before and during the bidding and construction process. All home-owners Exhibit A Page 3 Agreement between Elk River HRA and Center for Energy and Environment are eligible for this service regardless if applying for the Elk River Revolving Loan Program or not. This visit is not required. (TBD) Post Installation Inspection: Permits must be obtained and signed off by a City inspector where required; when not required, a post installation inspection will be performed by CEE to ensure the work has been completed before any funds will be released. (TBD) Loan Security: All loans will be secured with a mortgage in favor of the Elk River Housing and Redevelopment Authority. Borrower will pay all applicable title and filing fees, which may be financed in the loan amount. Borrower Fees: Borrower will be responsible for a 1% origination Fee, $50 Document Preparation Fee, mortgage filing and service fees, flood certificate, credit report fees and any other applicable closing costs, all which may be financed in the loan amount. Underwriting Decision: Applicants must have acceptable credit history (see CreditRequirements). CEE will approve or deny loans based on a credit report, income verification and other criteria as deemed necessary through CEE’s underwriting guidelines. CEE’s decision shall be final. CEE shall refer to the Elk River HRA for any questionable situations. Work Completion: All work must be completed within 120 days of the loan closing. However, when warranted, CEE may authorize exceptions on a case by case basis. General Program Conditions Application Processing: Loans will be distributed on a first come first serve basis as borrowers qualify. Applicants must provide a completed application package including, but not limited to:  Completed and signed application form  Proof of income  Bids or estimates for proposed projects  Valid Identification  Other miscellaneous documents loan officers may require. Program Costs: Loan origination, post installation inspection and remodeling advisor visit fees will be paid out of the Program Budget. Loan program marketing efforts will be billed directly to the Elk River Housing and Redevelopment Authority and is a separate expense should the HRA choose to commission CEE for marketing support. Borrowers will pay all related closing costs. Total Project Cost: It is the borrower’s responsibility to obtain the amount of funds necessary to finance the entire cost of the work. In the event the final cost exceeds the original loan amount, the borrower must obtain the additional funds and show verification of the additional funds in order to be approved for the loan. Disbursement Process: Payment to the contractor (or owner in sweat equity situations) will be made upon completion of work. An inspection will be performed by a City Inspector and/or CEE to verify the completion of the work. The following items must be received prior to final disbursement of funds:  Final invoice or proposal from contractor (or materials list from supplier); Exhibit A Page 4 Agreement between Elk River HRA and Center for Energy and Environment  Final inspection verification by a City Inspector (or CEE);  Completion certificate(s) signed by borrower and contractor;  Lien waiver for entire cost of work;  Evidence of city permit (if required) Exhibit A Page 5 Agreement between Elk River HRA and Center for Energy and Environment LOAN SERVICING AGREEMENT This LOAN SERVICING AGREEMENT (“Agreement”) is made by and between CENTER FOR ENERGY AND ENVIRONMENT, with offices at 212 Third Avenue North, Suite 560, Minneapolis, Minnesota 55401 (“CEE”) and NAME OF CLIENT, with offices at _________________________ (“Client”). RECITALS In consideration of their mutual undertakings and payments provided for herein, the parties recite, covenant, and agree to the following: A. CEE is a non-profit corporation engaged in the servicing of development loans; and represents that it is qualified and authorized to perform the services described herein; and B. Client originates, purchases, owns, and/or manages loans that benefit economically distressed or declining areas, disadvantaged persons, neighborhoods or community revitalization, foster job creation, or other section 501(c)(3) charitable purposes; and C. CEE is authorized by Client to function as a servicing agent under the terms of this agreement; and D. Client now desires to have CEE perform the duties set forth herein for the loans covered by this Loan Servicing Agreement (the “Agreement”). NOW, THEREFORE, CEE and Client agree as follows: 1. Duties of CEE CEE shall, at all times and with respect to all loans identified by Client (the “Client Loans”) which it has been engaged by the Client to service, employ its normal and regular servicing activities in the servicing of Client Loans to perform those responsibilities specifically set forth on Exhibit A (the “Services”). The parties acknowledge that, from time to time, the Services may be modified at the request of the Client and agreement by CEE. Such changes shall be mutually agreed upon and are not effective unless agreed to in writing by the execution of a revised Exhibit A. 2. Effective Date CEE shall commence servicing activities under this agreement effective on the following date: _______________, 2018 (“Effective Date”) and shall continue until terminated as provided in Section 14 of this Agreement. 3. Servicing Compensation and Reimbursement 1 | Page CLIENT NAME Loan Servicing Agreement #XXXX Client shall compensate CEE for the Services in accordance with the fee schedule attached as Exhibit B of this Agreement and reimburse CEE for any of CEE’s out of pocket third-party costs of recordation, perfecting or releasing liens, legal costs incurred, servicing of notices, repossession, foreclosure, and other similar costs paid by CEE on behalf of Client with respect to CEE’s actions on specific Client Loan(s) (the “Fees”). CEE shall retain any late fee payments collected from borrower. CEE shall retain fees owed from Fund Remittance as provided in Exhibit A. CEE shall issue a report to Client showing fees netted with funds remitted to Client. Following the Initial Term, as hereinafter defined, CEE may increase the Fees from time to time by providing an updated Exhibit B to Client at least sixty (60) days prior to effective date of the new fee schedule and no more than one time annually. 4. Initial Boarding of Clients In making this Agreement, CEE represents, warrants, and agrees to provide Client the Information for each Client Loan and the loan documents related to the Client Loans upon request. For purposes of this Agreement, “Information” shall include the following:  Borrower Full Name  Property Address, if Secured  Loan Amount  Interest Rate  Term  Closing Date  Monthly Payment Amount  Payoff Date  Amortization Schedule  Closing Documents  Servicing Records  Complaint Resolution  Collections Records (for Delinquent Accounts only) Client will cooperate with CEE, and provide CEE such information and documents as may be necessary in CEE’s discretion to perform its duties under this Agreement, reconcile any loan balance information provided to CEE, and CEE may rely in good faith on information provided to it by Client. 5. Ongoing Boarding of Client Loans On a regular basis, following the Effective Date of this Agreement, CEE will notify Client of newly originated Loans for which it will service under the terms of this Agreement. Client represents, warrants, and agrees to cooperate with CEE, and provide CEE such information as may be necessary to perform its duties under this Agreement, reconcile any loan balance 2 | Page CLIENT NAME Loan Servicing Agreement #XXXX information provided to CEE, and CEE may rely in good faith on information provided to it by Client. CEE represents, warrants, and agrees to onboard loans accurately according to the provisions provided by Client and shall, subject to Section 26. Force Majeure of this Agreement, remedy any onboarding errors within five (5) business days (or such shorter period as may be required by applicable law) after receipt of notice of such errors. 6. Reports the Property of Client All reports, documents, and materials delivered by CEE to Client pursuant to this Agreement are the exclusive property of Client. Client may use any work product prepared by CEE in such manner, for such purpose, and as often as Client shall deem advisable, in whole, in part, or in modified form, without further compensation to CEE. 7. Nature of Agreement CEE shall perform all of its services and duties hereunder at its own expense and without cost or charge to Client except as expressly provided in Exhibit B of this Agreement. Governmental Approvals. CEE has obtained and will maintain in full force and effect, and satisfy at all times, all related eligibility criteria in order to maintain in full force and effect, without material impairment, suspension or revocation, all municipal, local, or other applicable governmental approvals, registrations, qualifications, permits, licenses, and other applicable authorizations that are required or necessary to perform and conduct the services and CEE’s business in accordance with Applicable Requirements, as hereinafter defined. For purposes of this Agreement, “Applicable Requirements” shall mean: (1) All applicable federal, state, and local legal and regulatory requirements binding upon CEE related to the performance of the Services; (2) All other final judicial and administrative judgments, orders, stipulations, awards, writs, and injunctions applicable to CEE; and (3) The reasonable and customary practices of prudent loan servicing providers that offer the same types of services as CEE for the same types of loans serviced by CEE in the jurisdictions in which CEE operates. 8. Disaster Recovery CEE shall take all commercially reasonable precautions to mitigate the risks to information regarding the Client Loans in connection with disruptions to business operations due to fire, flood, storm, epidemic illness, equipment failure, sabotage, terrorism, natural disaster, disaster caused by humans, or electronic data system failures; 3 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE shall keep duplicate records of all electronic information in its possession or control pertaining to Client Loans and shall store at least one copy of such duplicate records in a site remote from its main offices in the following manner: (1) Full backups of daily files for 7 consecutive days (weekly backup); (2) Full weekly backups rolled into monthly backups; (3) Monthly backups rolled into yearly files and kept for 7 years from the date loan is paid off; (4) Full daily backups of Cloud Data; (5) Daily Cloud backups rolled up into Monthly files and moved out of the Cloud into magnetic storage after 30 days; (6) In the event of a natural disaster or catastrophic failure of CEE’s electronic data system, CEE shall have a period not to exceed 45 days from the date of such catastrophe to recover or reconstruct such lost data necessary for compliance with its disaster recovery obligations. *The Cloud Provider's policy is subject to change. CEE will notify Client of any material changes in the event that they affect the security of the loans. 9. Equal Opportunity Employment CEE shall comply with all applicable provisions of the Equal Credit Opportunity Act (15 U.S.C. § 1691 et seq.). CEE is an equal opportunity employer and will not discriminate against any person on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, status with regards to public assistance, or any other characteristic protected by law. 10. Compliance General. CEE shall comply with all Applicable Requirements. Vendors. From time to time, CEE may engage vendors to perform certain tasks that may be included in CEE’s performance of the Services. CEE shall follow commercially reasonable practices designed to ensure that any Services performed by vendors are in compliance with the Applicable Requirements and this Agreement. Policies and Procedures. CEE will maintain and follow written internal policies and procedures related to the Applicable Requirements in connection with providing services to Client, including without limitation, policies and procedures for internal quality control, employee hiring and training, and other methods that ensure compliance. Audit Rights. Client will have the right to audit CEE, at Client’s own expense and not more than once per calendar year, for purposes of evaluating compliance with the terms of this Agreement. CEE will require full cooperation and will be responsible for assuring full cooperation by its employees and vendors in connection with such audits. CEE will and shall cause any vendor that performs tasks related to the Services to allow Client and its counsel, accountants, and other representatives, as well as the applicable regulatory authorities of Client, reasonable access upon 4 | Page CLIENT NAME Loan Servicing Agreement #XXXX thirty (30) days advance written notice and only during normal business hours, to all of CEE and vendors’ files, books and records directly relating to the Services performed for Client under this Agreement. CEE will provide, and shall require the vendor to provide, to Client, or obtain for Client, access to such properties, records, and personnel as Client may reasonably require, and shall provide Client with CEE’s most recent audited financial statements and the names, resumes, and proof of any required licensures for all relevant personnel employed by CEE , the Client and its representatives and affiliates shall treat all information obtained in such investigation that is not otherwise in the public domain as confidential. CEE shall make financial statement audits available to Client on an annual basis, including any SSAE -16 audits that may be performed on behalf of CEE. CEE shall remit annual financial statement audit reports to Client upon request. 11. Cooperation. Client agrees that it shall (a) promptly deliver to CEE (i) any communications that Client receives from a borrower relating to such borrower’s loan, and (ii) any communication Client receives from any regulator, state of federal agency or other governmental entity relating to any borrower’s loan that is being serviced by CEE or otherwise relating to CEE’s loan servicing activities, and (b) cooperate with CEE regarding any claim, dispute, regulatory examination or investigation related to Client’s loans and the services provided to Client by CEE under this Agreement. 12. Indemnity CEE and Client each agree to indemnify, defend, and hold the other and each of their respective officers, directors, employees, agents, counsel, advisors, and representatives (each, an “Indemnified Party”) harmless from and against any and all claims, losses, penalties, fines, forfeitures, legal fees and related costs, judgments, and any other costs, fees, and expenses incurred by Indemnified Party arising out of any actions, demands, investigations, proceedings, claims, counterclaims, or defenses, made by or on behalf of any third party related to the failure of CEE or Client to perform its duties in compliance with the terms of this Agreement. Notwithstanding the foregoing, n either CEE nor Client shall indemnify any such Indemnified Party if such acts, omissions, or alleged acts constitute fraud, gross negligence, willful misconduct, or breach of fiduciary duty by such Indemnified Party. Neither CEE nor Client shall have an obligation to appear with respect to, prosecute, or defend any legal action which is not incidental to this Agreement. 12. Taxes. Neither CEE nor Client shall be responsible to the other party for any taxes owed by such party, including, without limitation, any federal, state, or local income or franchise taxes or other taxes, imposed on or measured by income received by such party (or any interest or penalties with respect thereto or arising from a failure to comply therewith) that are required to be paid by such party in connection herewith to any taxing authority. 13. Reliance. CEE and Client, and any director, officer, employee, or agent of CEE or Client respectively, may rely on any document of any kind which it, in good faith, reasonably believes to be genuine and to have been adopted or signed by the proper authorities or persons respecting any matters arising hereunder. 5 | Page CLIENT NAME Loan Servicing Agreement #XXXX 14. Insurance During the term of this Agreement, CEE will obtain and maintain insurance in the amounts listed below: General Liability $2,000,000 Aggregate Limit Automobile Liability $1,000,000 Combined Single Limit Excess Liability $1,000,000 Aggregate Limit Professional Liability $1,000,000 Aggregate Limit Workers Compensation Statutory Limit 15. Limitation of Liability CEE’s role is strictly limited to the Services. Client will be solely responsible for making all decisions concerning the management of the Client Loans. At all times, Client will be responsible for the accuracy of all information provided to CEE, and CEE may rely on any document of any kind which it, in good faith, reasonably believes to be genuine and to have been adopted or signed by the proper authorities or persons respecting any matters arising hereunder. The sole duty of CEE is to exercise ordinary care in its performance of the obligations described in this Agreement. Client agrees that CEE, its officers, directors, agents, and employees (“CEE Representatives”) will not be liable for events or circumstances beyond their reasonable control. Client and CEE agree that clerical errors and mistakes in judgment do not constitute a failure to exercise ordinary care or to act in good faith. Neither party shall be liable to the other or any other person for any indirect, incidental, consequential, punitive or special damages whatsoever (including without limitation, any damages claimed for loss of income, revenue, or profits or for loss of goodwill) arising from or related to services provided pursuant to this agreement. The exclusive remedy available to Client shall be the right to pursue claims for actual damages that are directly caused by acts or omissions that are breaches by CEE of its duties under this agreement. Notwithstanding anything to the contrary in this Agreement, CEE’s total aggregate liability arising out of or related to this Agreement shall not exceed the total amount of fees paid by Client to CEE pursuant to this agreement during the twelve (12) months immediately preceding the event giving rise to such action, excluding any third party costs. 16. Term of Agreement: Termination The initial term shall commence on the Effective Date and continue for a period of three (3) years (the “Initial Term”). Thereafter, the Agreement shall automatically renew for successive one (1) year periods, unless CEE or Client provides written notice of non-renewal or amendment to the other party at least sixty (60) days before the end of the then current term. Notwithstanding the preceding, on the date corresponding to sixty days prior to the initial three-year anniversary, the contract will automatically extend to the next one-year anniversary date, unless notice of termination is given as specified in the following paragraph. 6 | Page CLIENT NAME Loan Servicing Agreement #XXXX Either Client or CEE may terminate servicing by CEE with respect to any Client Loan or all Client Loans upon (a) ninety (90) days prior written notice delivered to the other party via email (and duly acknowledged by the other party) or (b) upon the occurrence of a CEE Termination Event (as defined below). Upon such termination, CEE shall promptly supply appropriate reports, documents, promissory notes, and other information as requested by Client or any person or entity designated by Client and shall use its commercial best efforts to effect the orderly and efficient transfer or servicing to the Client or a new servicer designated by Client subject to the fees described in Exhibit B. If any of the following events with respect to CEE shall occur and be continuing, it shall be a “Termination Event”: A. Any failure by CEE to remit any payment required to be made under the terms of the Agreement which continues un-remedied for a period of ten (10) business days after such payment was required to be made (and such cured failure shall not be deemed a Termination Event); provided, however, that any such failure shall not constitute a Termination Event if such delay or failure could not have been prevented by the exercise of reasonable diligence by CEE, or such delay or failure was caused by events subject to Section 26. Force Majeure; or B. Any material breach by CEE or Client of their respective representations and warranties contained herein that materially and adversely affects the interests of the other, or any failure on the part of CEE or Client to observe or perform in any material respect any of the covenants or agreements other than as described in subsection A of this Section 14 and that continues un-remedied for a period of thirty (30) days after the date on which notice of such breach, requiring the same to be remedied, shall have been given to by the non-breaching party to the breaching party; provided, however, that if the breaching party certifies to the non-breaching party that it has in good faith attempted to remedy such breach, such cure period will be extended to the extent necessary to permit breaching party to cure such breach; or C. CEE or Client shall suffer a material adverse change in its financial condition that affects its ability to perform its obligations under this Agreement; or D. CEE or Client is subject to a bankruptcy or other proceeding relating to its liquidation or insolvency, or a decree or order of a court or agency or supervisory authority having jurisdiction for the appointment of a conservator or receiver or liquidator in any insolvency, readjustment of debt, marshaling of assets and liabilities or similar proceedings, or for the winding-up or liquidation of its affairs, shall have been entered against CEE or Client and such decree or order shall have remained in force, undischarged or un-stayed for a period of sixty (60) days; or E. CEE or Client shall consent to the appointment of a conservator or receiver or liquidator in any insolvency, readjustment of debt, marshaling of assets or liabilities, 7 | Page CLIENT NAME Loan Servicing Agreement #XXXX or similar proceedings of or relating to CEE or Client or of or relating to all or substantially all of such party’s property; or F. CEE or Client shall admit in writing its inability to pay its debts as they become due, file a petition to take advantage of any application insolvency or reorganization statute, make an assignment for the benefit of its creditors, or voluntarily suspend payment of its obligations. 17. Assignment of Rights This Agreement may not be assigned by Client except with prior written consent of CEE, which consent shall not to be unreasonably withheld. CEE may not assign its rights under this Agreement without the prior written consent of Client. 18. Independent Contractor Nothing herein contained shall be deemed or construed to create a co-partnership or joint venture between the parties hereto and the services of CEE shall be rendered as an independent contractor and not as an agent for Client, its successors and assigns, or any obligors or noteholders under the Client Loans. 19. Amendments This Agreement may not be amended or modified except by a written agreement signed by the parties in interest at the time of such modification. Notwithstanding the foregoing, CEE may adjust the Fees by providing an updated Exhibit B as set for in Section 3 and all other Schedules may be changed by mutual agreement. 20. Confidentiality Neither Client nor CEE shall disclose or use any Confidential Information of the other party or its affiliates, and each party will keep such Confidential Information confidential and will require that its affiliates, officers, employees, contractors, vendors, and advisors who have access to such Confidential Information comply with such non-disclosure and non-use obligations. Notwithstanding the forgoing, Client or CEE may provide such Confidential Information as required pursuant to a court or administrative subpoena, court order or other such legal process or requirement of law; provided, however, that it shall endeavor to promptly notify the other of such request, order or requirement, unless such notice is prohibited by statute, rule, or court order. Nothing herein shall require either Client or CEE to fail to honor a subpoena, court or administrative order, or a requirement of law on a timely basis. Notwithstanding this section, CEE is expressly permitted to release information to borrowers upon written request regarding their specific loans; and, following receipt of borrower’s written authorization to release information, CEE is expressly authorized to release such information regarding that borrower's loan to a third party. 8 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE shall cause vendors, if any, not to use or disclose any Confidential Information of Client except in compliance with this Agreement. Notwithstanding the foregoing, a vendor may disclose Confidential Information as required pursuant to a court or administrative subpoena, order or other such legal process or requirement of law; provided, however, that it shall first notify Client of such request or requirement, unless such notice is prohibited by statute, rule or court order. CEE shall not, on Client’s behalf, require a vendor to fail to honor a subpoena, court or administrative order, or a requirement of law on a timely basis. CEE shall also cause vendors not to remove any Confidential Information from Client premises without Client’s prior written authorization. Each party shall limit access to the other party’s Confidential Information to only those of its employees and agents who require such access in performing their duties hereunder. CEE agrees to either return the Confidential Information to Client or destroy the Confidential Information upon completion of the work or, in any event, upon termination of the Agreement between the parties. Except as expressly provided in this Agreement, no ownership or license rights are granted in any Confidential Information. Notwithstanding anything to the contrary in this Agreement, Confidential Information may be disclosed to a party’s accountants, attorneys, insurers, regulators and consultants. Notwithstanding the foregoing, a party may retain one archival copy of Confidential Information that may be used solely to demonstrate compliance with this Agreement, Applicable Law, and internal policies and procedures. “Confidential Information” for purposes of this agreement, shall mean any information of CEE, Client, or their respective affiliates, whether written or oral, including: A. Financial Information, marketing plans, and personnel records; B. Technical and non-technical data, including without limitation, customer lists, customer information, costumer non-public information, fee schedules, forms, information, business and management methods, trade secrets, compilation and analysis of financial information and data to prepare and submit bids and proposals to third parties; C. Other proprietary or confidential information; D. Proprietary computer software, management information and information systems, whether or not such Confidential Information is disclosed or otherwise made available to one party or other pursuant to this Agreement; E. Terms and provisions of this Agreement and any transaction or document executed by the parties pursuant to this Agreement. 9 | Page CLIENT NAME Loan Servicing Agreement #XXXX “Confidential Information” shall not include the following: A. Information that is or becomes generally available to and known by the public (other than as a result of an unpermitted disclosure directly or indirectly by the receiving party or its affiliates, advisors, or representatives); B. Information that is or becomes available to the receiving party on a non- confidential basis from a source other than the disclosing party or its affiliates, advisors, or representatives, provided that such source is not and was not bound by a confidentiality agreement with or other obligation of secrecy to the disclosing party of which the receiving party has knowledge at the time of the disclosure; or C. Information that has already been or is hereafter independently acquired or developed by the receiving party without violating any confidentiality agreement with or obligation secrecy to the disclosing party. 21. Attorney In-Fact. To enable CEE to carry out its obligations under this Agreement, Client hereby a. authorizes CEE (and its third party contractors) on behalf of Client to communicate as Client’s agent with (i) borrowers, guarantors, and others obligated in connection with a Loan by electronic means or otherwise, (ii) credit reporting bureaus and consumer reporting agencies selected by CEE, and (iii) to do or perform any other acts for purposes of carrying out its obligations hereunder, and b. appoints CEE as Client’s lawful attorney in fact to sign in the name of Client such documents as are necessary or appropriate for CEE to perform its obligations as contemplated under this Agreement, including without limitation checks and other documents necessary to process payments, proof of claims, and such other documents as Client may approve in writing, which approval shall not be unreasonably withheld or delayed. For the avoidance of doubt, such power-of-attorney shall be revocable, in whole or in part, at the sole discretion of Client; provided that, upon any such revocation, CEE shall not be liable for failure to perform any obligations under this Agreement for which such power-of-attorney is necessary, and such failure may be considered by CEE in its sole discretion as a basis on which to terminate this Agreement. 22. Transfers. Client shall provide CEE with all authorizations and information, and shall take all such further steps as may be necessary, in order to authorize and enable CEE to initiate the movement of funds by automated clearing house (“ACH”) or other electronic funds transfer. 23. Notices All notices and communications as part of this Agreement must be in writing and, except as otherwise agreed in writing, must be delivered, mailed, faxed, or emailed, to the following addresses: If to CEE: 10 | Page CLIENT NAME Loan Servicing Agreement #XXXX Center for Energy and Environment rd 212 3 Avenue North, Suite 560 Minneapolis, MN 55401 Attn: Ryan Ellis Phone: 612.335.5862 Email: rellis@mncee.org If to Client: Client Name Here Client Address Client Address Client Contact Client Phone Client Email 24. Governing Law This Agreement and each transaction consummated hereunder shall be deemed to be made under the internal laws of the State of Minnesota and shall be construed in accordance with and governed by the laws of the State of Minnesota, without regard to the choice of law rules of that state, except to the extent that any such laws may now or hereafter be preempted by Federal law. 25. Counterparts This Agreement may be executed in several counterparts, each which shall be deemed an original, and all of which shall together constitute one and the same instrument. 26. Force Majeure CEE and Client shall be excused from performing in accordance with the agreement in the event of an occurrence of “Force Majeure”. Force Majeure is defined as fire, floods, earthquake, tornado, explosion, catastrophe, accident, war or ware-like operations (whether or not a state of war is declared), riot, Acts of God, acts of terrorism, insurrection, order of a Governmental Body and Applicable Laws that prevent performance, to the extent (i) such event of Force Majeure is beyond the reasonable control of the Party claiming Force Majeure, and (ii) the Party claiming Force Majeure gives prompt written notice of the same to the other Party. In the event of any such delay, the sole remedy shall be a time extension for the completion dates required by the Agreement, which extension shall be the time period lost by reason of the Force Majeure. 27. Entire Agreement This Agreement (including the Exhibits to this Agreement), the Company Disclosure Letter and the Confidentiality Agreement constitute the entire agreement among the parties with respect to the subject matter of this Agreement and supersede all other prior agreements and understandings, both written and oral, among the parties to this Agreement with respect to the subject matter of this Agreement. In the event of any inconsistency between the statements in the body of this Agreement, the Confidentiality Agreement and the Company Disclosure Letter (other than an 11 | Page CLIENT NAME Loan Servicing Agreement #XXXX exception expressly set forth as such in the Company Disclosure Letter), the statements in the body of this Agreement will control. 28. Authorized Persons CEE will provide a single login user name and password (together with any Client created user name and/or password, the “Credentials”) to Client for purposes of accessing CEE’s system (“Portal”) to obtain reporting regarding Client Loans. Client is encouraged to create its own unique Credentials for use in accessing the Portal promptly after receipt of Credentials from CEE. Client shall be solely responsible for the use and protection of the Credentials. Client agrees to maintain the confidentiality of the Credentials. Client agrees that it shall be liable for all transactions initiated and authorized by means of the Credentials, whether or not actually authorized by the Client. Client further agrees that any person using the Credentials to access the Portal shall be deemed to be duly authorized by Client and such person using the Credentials shall be deemed to have full authority to act on behalf of Client. Client agrees to maintain a proper and complete log of individuals to whom it has provided access to Client portal and receipt of reports with respect to Client Loans or Client reports. Client shall promptly modify the Credentials in the event that any person to whom it has given the Credentials is no longer employed by or otherwise affiliated with Client. Client shall appoint one or more officers or employees who are authorized to act on behalf of Client regarding this Agreement and the services provided by CEE hereunder (“Authorized Users”). CEE shall not be responsible for any correspondence with or access provided to any Authorized User. Client may add or remove Authorized Users by written notice to CEE. CEE may rely on any action taken by an Authorized User until an Authorized User’s authorization has been revoked by Client by written notice to CEE. CEE shall have a reasonable time to process any revocation received pursuant to this section. Client’s agrees that the failure to protect Credentials may allow an unauthorized party to (i) use the services provided by CEE, (ii) access Client’s electronic communications and financial data, and (iii) send or receive information and communications on behalf of the Client. Unencrypted electronic transmissions are not secure, and Client assumes the entire risk for unauthorized use of Credentials and any unencrypted electronic transmissions. Client undertakes no obligation to monitor transactions initiated by valid Credentials to determine that they are made on behalf of or authorized by Client. 29. Records Except to the extent otherwise required by Applicable Law, CEE shall retain all records relating to a Client Loan for at least one (1) year following termination of this Agreement or one (1) year from maturity or payoff of a Client Loan unless such documentation is requested by and delivered to Client at an earlier date. The records will be maintained in either hard copy or machine- readable (electronic) format. In the event CEE is no longer in existence, its successor shall continue to retain such records as provided above or deliver the records to Client. 30. Deconversion 12 | Page CLIENT NAME Loan Servicing Agreement #XXXX In the event of termination of this Agreement, CEE will continue to service all existing Client Loans at the time of termination, at the fees in place at the time of termination. If Client desires to transfer the duties under this Agreement to a new servicer, CEE agrees to provide Client with electronic copies of the Client Loan records in CEE’s standard format at the current rate being charge on a per loan charge by CEE, as well as any additional time charged on a per hour basis. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date written below. CENTER FOR ENERGY AND CLIENT NAME HERE ENVIRONMENT By _____________________________ By _____________________________ \[Insert Name\] \[Insert Name\] Its: ____________________________ Its: ____________________________ 13 | Page CLIENT NAME Loan Servicing Agreement #XXXX LOAN SERVICING AGREEMENT Exhibit A: Duties of Servicer NEW LOAN SET UP Loan Boarding CEE will board the loan upon origination into CEE’s servicing system. For any unsecured loan, CEE will board the new loan within three (3) Business days of origination. For any secured loan, CEE will board the new loan within three (3) Business days after the expiration of the right of rescission. CEE will confirm the funding pool and assure that the new loan draws off the correct pool. For purposes of this Agreement, “business days” means calendar days other than weekends, official federal holidays, and non-banking holidays. Reporting CEE will report every loan to at least one of the three major credit agencies upon inception as it may designate in its sole discretion. Quality Control Review The loan and ACH entry instruction will be reviewed prior to activation to verify the servicing system matches the terms of the promissory note and any other programmatic requirements per the documents submitted. Welcome Letter A welcome letter will be sent to borrowers within five (5) business days after boarding. This letter shall include the toll free customer service number as well as an email address that is available for borrowers to use should they have a question regarding their loan. Customer service is available from 8:00 AM to 4:30 PM Central Time, on “business days”. An automatic ACH enrollment form is included in the letter for borrowers to complete and return to CEE if they would like recurring payments to be initiated automatically by CEE. The letter will also contain instructions for borrowers to receive access to the online loan portal where they have access to all their loan information and ability to make payments. STANDARD SERVICING –AMORTIZING/DEFERRED Billing Borrowers with loans that have regularly scheduled payments will receive billing statements on a monthly basis or other appropriate frequency based on terms of the promissory note. Collection of Loan payments 1 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE shall collect payments of principal, interest and any appropriate fees. CEE shall confirm the application of payments to be consistent with the loan documents as part of ongoing due diligence. Customer Service CEE shall provide customer service to borrowers from 8:00AM – 4:30 PM Central Time on “business days”. The customer service team is available through the toll free phone number or email at xxx@mncee.org. Borrowers will receive a response within five (5) business days following a question submitted to CEE. Borrowers are able to view loan information on the loan portal as well as schedule payments. Past Due Collections CEE will make reasonable efforts to maintain loans in a current status and will deal promptly with those which are delinquent in accordance with the Collection Activity section below. CEE will process loan defaults as directed by Client. Reporting CEE will provide standard monthly reporting for the prior month’s activities to Client no later than the 10th business day of each month. The standard reports are as listed: o Loan Trial Balance o Aged Delinquency o Principal and Interest Collections o New Loan o Paid Loan o Fee Scheduled o Fee Earned Special reports may be added at an additional cost for programming. (See Exhibit B for pricing) IRS Reporting CEE shall provide borrowers with the required IRS annual tax reporting. Funds Remittance CEE shall remit collected funds less servicing and other applicable fees and any late charges assessed to borrower by the 10th business day of the month. Late charges will be retained by CEE. Funds will be remitted via ACH. An invoice will be distributed detailing the servicing fees. CEE shall remit such funds by means of ACH or other electronic funds transfer to an account designated by Client. COLLECTION ACTIVITY Early Delinquency 2 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE will make reasonable efforts to maintain loans in a current status and will make reasonable periodic efforts to contact borrowers who are delinquent, in order to encourage payment. Such efforts will be limited to those loans that are no more than 90 days past due. o CEE will follow customary, usual and prudent business practices in servicing delinquent loans. o CEE will send delinquency letters for loans 31- 60 days past due. o CEE will continue sending letters and begin phone calls for loans 61-90 days past due. Late Delinquency CEE will make reasonable efforts to contact Borrowers, solicit payments, and return loans to a current status, where the loan has reached 90 or more days past due, in order to encourage payment. o CEE will follow customary, usual and prudent business practices in servicing delinquent loans. o CEE will send formal default letters for loans reaching 120 or more days past due. o CEE shall continue phone calls to borrower at 90 days past due. o After 120 days past due, Client shall determine next steps and CEE shall have no obligation to take further action regarding delinquent loans until directed by Client. DEFAULT MANAGEMENT Client shall be solely responsible for declaring a loan to be in default, and determining whether a loan is to be charged-off. Loan Modifications CEE shall respond to Client or Borrower requests for modifications to their loan terms, including Repayment Plans, Forbearance Agreements, Deferments, Extensions, Short Sales (Pre- Foreclosure Sales), or Negotiated Releases of collateral, obligors or guarantors (each a “Loan Modification”). CEE shall make no decisions independent of the Client. Client shall have final approval of any Loan Modifications, unless Client has instructed CEE in writing that it may approve Loan Modifications pursuant to criteria established by Client. CEE will follow customary, usual and prudent business practices in its review and processing of Loan Modifications, and keep Client informed of the status of such requests. Both Client and CEE recognize that time is of the essence in responding to and approving or declining Loan Modification requests. 3 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE shall monitor Borrowers for compliance with the terms of the loan modification and make such changes to the loan record as required by the modification terms. Special Servicing CEE shall perform special servicing actions and steps at the direction of the Client for loans subject to formal legal proceedings, including Bankruptcy, Foreclosure, Deed-in-lieu of Foreclosure, Collections suits, Repossession, and Charge-offs involving either an obligor(s) or guarantor(s). CEE shall make no decisions or take actions independent of the Client, who shall have final say in approval of any Special Servicing actions (other than routine steps taken to protect or preserve Clients interests), unless Client has instructed CEE in writing that it may approve and take such actions. CEE must employ staff with expertise in the above areas and maintain compliance with all applicable regulations. CEE will follow customary, usual and prudent business practices in its review, processing, and management of Special Servicing of Client loans, and keep Client informed of the status of loans subject to Special Servicing. Both Client and CEE recognize that time is of the essence in responding to and approving or declining Special Servicing Actions. CEE shall monitor Borrowers who are subject to Special Servicing, consistent with the governing legal proceedings or requirements, and make such changes to the loan record as required to reflect the Special Servicing requirements. With respect to Bankruptcy, the Special Servicing shall include Filings, Proof of Claim, Repayment Plan setup and monitoring, and discharge/completion processing. (See Exhibit B for pricing) Other Servicing CEE shall perform the following additional servicing actions and steps for loans as requested by Client. CEE will follow customary, usual and prudent business practices in providing these services. The Client shall bear all of CEE’s out of pocket costs for third parties related to these items. CEE will notify Client of the potential out of pocket costs prior to performing any of the additional actions. o REO Marketing o Insurance Inspections o Default Inspections o Property Valuation or Appraisal o Property Preservation and security SUBORDINATION PREPARATION 4 | Page CLIENT NAME Loan Servicing Agreement #XXXX CEE will review subordination requests in accordance with the Client’s subordination program requirements. Subordinations will be forwarded to the Client for signature if request meets the program requirements. Fees related to the subordination are paid by borrowers. MORTGAGE SATISFACTION PREPARATION Loan Payoffs CEE will process loan payoffs, issue payoff statements as requested by authorized individuals within 30 calendar days and remit funds to Client. CEE shall draft mortgage satisfactions (“Satisfaction”) within 30 calendar days after loan is paid in full to ensure funds received are cleared. The Satisfaction is then sent to client for signature. CEE shall provide instructions to borrowers as to how to properly record the Satisfaction. In the event that $5 (five dollars) or less of principle balance remains, CEE and Client will not attempt to collect the remaining fee and will consider the loan as satisfied. FINAL/SPECIAL PROCESSING TRANSACTIONS CEE shall charge additional fees in special circumstances such as a charge-off, foreclosure, servicing release, or any other transaction that is processed on a loan that is not paid in full but is no longer an active loan on the servicing system. This does NOT include processing a paid in full transaction. 5 | Page CLIENT NAME Loan Servicing Agreement #XXXX LOAN SERVING CONTRACT Exhibit B: Pricing Schedule Activity Description Pricing Loan Boarded to servicing system and New Loan Setup $ 20.00 one-time fee per loan quality control review, welcome letter Payment processing, billing notices, Standard Servicing Activities – $6.00 per loan per month customer service, investor reporting, Amortizing Loans early collections Standard Servicing Activities- Payment processing, customer service, $0 per loan per month Deferred Loans investor reporting Collection Work for loans past due $3.00 per loan per month on all Collection Activity 15-90 days amortizing loans Example of activities: Repayment $80.00 per hour plus any charges that rd Default Management Plan, Forbearance Agreement, may be incurred from 3 party Deferment, Extension vendor. Review request and Prepare Subordination Preparation $150.00 per request (Borrower Paid) subordination document Create mortgage/deed of trust Mortgage/Deed of Trust Satisfaction $30.00 one-time fee per loan satisfaction (excludes recording / Preparation filing fees) For Charge-off, foreclosure, service Final /Special Processing Transaction release, loans not paid in full but no $25.00 per transaction longer active on the servicing system Boarding Loans previously serviced Conversion/On-Boarding $20.00 one-time fee per loan by a different company Optional/Additional Services Special report creation not included in Special Report Programming $150.00 one time fee per report standard report package Monthly maintenance for special Special Reporting Distribution $75.00 one time fee per report reports created for distribution Special requests, such as assistance in $80.00 per hour plus any charges that Special Project work rd audit preparation, special mailings may be incurred from 3 party etc... vendor. Any additional activities required $80.00 per hour, fee will be set Non Standard Servicing Activities for servicing a loan not specified in based on time to complete task on contract a regular basis 1 | Page CLIENT NAME Loan Servicing Contract #XXXX Director of Lending ServicesJanuary 7, 2019 Minneapolis, MN Jim Hasnik CENTER FOR ENERGY AND ENVIRONMENT Pg. 2 to promote energy efficiency and to help reduce the burden of project in Minnesota through Energy Efficiency and Home Improvement government. financing for over 30 years In support of the CEE mission, our loan programs are designed We have been Improving residential and commercial properties Services Offered at CEE ResearchLendingEngagement and EducationPolicyProgramsEngineering for Efficiency Center for Energy and Environment Pg. 3 Crystal, Fridley, Minnetonka, Mounds View, New Hope, Richfield, program)Roseville, St. Paul, St. Louis Park and Minneapolis (NRP ••Anoka, CenterPoint Energy, Xcel Energy Blaine, Brooklyn Center, Brooklyn Park, Coon Rapids, and Great River Energy •CEE administers programs in partnership with: •••••MN Department of CommerceUtilitiesHennepin and Ramsey Counties15 Cities Lending Center Partners Pg. 4 •The Lending energy projectsMHFA funded programs$9.3MCenter has 8 full time staff •••••Have closed 693 loans through 11/30/18 for over A little less than 10% of our loans are for commercial Over half of our loans are financed through CEE and Have financed over $218M in MinnesotaClosed 627 loans in 2017 Lending Center Information Pg. 5 Minneapolis & MHFAas: HVAC Solar projectsInsulation Windows / Exterior DoorsGround/Air Source Heat pumpsWater Heatingand Air Sealing Energy Loans Funded Rates range from 0%Secured Financing can be used for by MN and Unsecured Department of -7.99%optionsEnergy Efficiency Projects Commerce, CEE, City of such Residential Programs Pg. 6 (coming in 2019) HVAC Insulation Windows / Exterior DoorsWater Heatingand Air Sealing Energy Loans CenterPoint Energy & CEE Minimum credit score requirement of 600No income requirementsRates range from 4.99%Up to $20,000Financing can be used for Energy Efficiency Projects such as-6.99%On-Bill Repayment Program : Residential Programs Pg. 7 title work, filing mortgage, etc.) Residential Solar Loan Program Funded by CEE and MN Department of CommerceAvailable statewideNo Income Limits1% Origination Fee plus applicable closing fees (credit report, 3.49% to 4.99% (5.235% APR)*Terms up to 10 yearsUp to $50,000 Residential Programs Pg. 8 programsmore….bathroom and kitchen remodeling, driveways and improvement project; roofing, siding, garages, Funded by Rates range from Up to 20 year loan termsUp to $50,000Secured and Unsecured optionsAvailable for all income levelsFinancing can be used for any permanent home CEE, MHFA and our partner City 0%-6.99% Home Improvement Residential Programs Pg. 9 Currently 3.9%-5.99% For-profit entities Low interest, fixed rate Solar Envelope air sealing and insulationRefrigeration equipmentHVAC controlsLighting technology Geothermal0% loan for Xcel OSES Lighting ProjectsTerms up to 10-years NonEligible projects include upgrades to:-profit entities (501c3) Commercial Loan Programs Jim Hasnik www.mnlendingcenter.orgjhasnik@mncee.org612-335-5885 I rCvm -�. I i134 - W<'Jaic- ih1tr—\ The Center for Energy and Environment is a Minnesota nonprofit that promotes energy efficiency to strengthen the economy while improving the environment. For nearly 40 years, CEE has provided practical and cost-effective energy solutions to help homeowners, businesses, nonprofits, and governments cut energy waste and save money. CE.E'S APPROACH Data -driven and community -engaged, CEE's staff discover and deploy the most effective solutions for a healthy, low -carbon economy. esearcCrt Programs Staff conduct technology and market assessments By using the latest behavioral research and a to identify tomorrow's clean energy strategies. "one-stop" approach, CEE's programs overcome Researchers study building science, mechanical barriers that homeowners and business owners system performance, and program design. face when considering energy improvements. Lending Center A non-traditional lender, CEE offers competitive terms, technical assistance, and flexible financing for Minnesota businesses, nonprofits, homeowners, and multifamily property owners. Engineering for Efficiency Engineers provide technical assistance for commercial and industrial buildings with practical solutions for complex issues, from building automation systems to ventilation and lighting. PONCy Through policy initiatives and field -spanning relationships, CEE seeks collaborative progress on clean energy issues, supported by research and guided by a public -interest ethic. Engagement & Education Sharing knowledge is critical to CEE's mission. Staff transform research and program expertise into resources for practitioners and leaders to advance the energy efficiency field. CEPS VALUES CEE's values underpin all our efforts. By design, CEE is a: Public Steward Dedicated to improving environmental and economic vitality. 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