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Elk River
Municipal Utilities
13069 Orono Parkway • P.O. Box 430
Elk River, MN 55330-0430
May 7, 2010
To: Elk River Municipal Utilities commission
John Dietz
Jerry Gumphrey
Daryl Thompson
From: Theresa Slominski
Re: Staff Update - Office
Phone: 763.441.2020
Fax: 763.441.8099
We had 144 shut -offs of electric service this month for non-paying customers. We were
fortunate to work with the Police Department and have an officer onsite during this first
round of shut -offs under our new policy. This was very much appreciated by staff who
remarked on several occasions that they could actually observe customers "deflate" with
anger as they walked in and noticed the uniformed officer. The Police Department
provided a very valuable service to the Utilities and we are very grateful for their support.
Overall, things went pretty smoothly with the shut -offs and the new policy. GRE's
dispatch was provided with our policies and the communication we had been relaying to
our customers regarding the change so they could respond appropriately. They were also
provided with a listing of the addresses that were shut-off so they could determine if there
was a legitimate outage or not. The sheer volume of calls between 4:30pm and 6:00pm
was the biggest factor for GRE. One customer called 911 to try and get turned back on.
In reviewing the meter deposit polices for incorporating our proposed change on payment
forms for shut -offs (agenda item 5.4), there were a number of items that needed to be
updated or tweaked. Next month we will be bringing that policy section in its entirety to
the commission for review.
Elk River:
Municipal U
To: Elk River Utilities Commission
JerryGumpluey
I1�' Gl�.1:r"=1
From: David Berg
Date: 5/11/2010
Subject: Hydrant Flushing Re -Cap
This was the first time we have flushed all of the fire hydrants in such a short
time period. Everything went well. There are several hydrants that are in need of repair
and will be fixed in the next month. The community seemed to respond to flushing week
positively. No complaints were made about the process and any discolored water was
resolved quickly. The same method will be applied next year.
Elk River:
Municipal U
Memorandum
To: Elk River Utilities Commission
Jeiy Gumphmy
lhr.*r1i.1,'i 111
From: David Berg
Date: 5/6/2010
Subject: SCADA Laptop for Water Dept. on call
The laptop computer will be in stalled Monday, May 10`h 2010 by In Control Inc
and Bob Pearson. This will be a big help for the water department as far as a reduction in
call outs.
6 nl
Elk River
Municipal Utilities
13069 Orono Parkway • P.O. Box 430
Elk River, MN 55330.0430
May 5, 2010
TO: Elk River Municipal Utilities Commission
John Dietz
Jerry Gumphrey
Daryl Thompson
FROM: Mark Fuchs
SUBJECT: Staff Update — Electric Department
Phone: 763.441.2020
Fax: 763.441.8099
The following is a summary of projects and / or updates over the past several weeks:
• Finished up tree trimming
• Workin on getting ready for the Connexus acquisition area. This is scheduled for
May 11 ` and 121h.
• Started working on Watson Street rebuild.
• Installed a three phase transformer and hooked up a temporary service for Twin
City Orthopedics in Otsego.
• Received five applications / hooked up new electric services.
• Continued working on rebuilding and converting overhead to 7200 on County Road
30.
• Did quarterly counts on selected inventory.
• Helped the Water Department with their hydrant flushing.
• Gave away one hundred trees over two weeks for CIP program.
Elk River
Municipal Utilities
13069 Orono Parkway . P.O. Box 430 Phone: 763.441.2020
Elk River, MN 55330-0430 Fax: 763.441.8099
TO: Elk River Utilities Commission
John Dietz
Jerry Gumphrey
Daryl Thompson
FROM: Wade Lovelette
SUBJ: Staff Update — Technical Services Department
The following is a summary of projects and/or updates over the past several weeks:
The locating department had a total of 399 locate tickets for April. The Locating
Department helped the Water Department with the hydrant flushing.
2. Mapbooks are in the process of being printed.
3. The Metering Department continues with weekly and monthly substation checks,
and doing the monthly power bill. The meter change -out program is still
continuing as time permits.
4. The Security Systems Department had a total of 92 phone contacts, 15 personal
visits, 15 systems quoted, 12 sales made, 11 installs completed and 20 service
calls for the month of April.
5. Staff participated in the Business Expo and had a good tum -out of visitors at the
booth.
6. Power plant staff has performed the monthly run of the generators. Steve Zeimer
is building an off road transformer cart for removing transformers from rear lot
lines.
7. Fire Chief T.J.Cunningham returned our 800 mghz radios to us. They are
programmed and ready to use and he will provide us some training on their use.
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