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2.2 ERMU MINUTES 05-20-2014ELK RIVER MUNICIPAL UTILITIES REGULAR MEETING OF THE UTILITIES COMMISSION HELD AT UTILITIES CONFERENCE ROOM April 8, 2014 Members Present: John Dietz, Chair; Al Nadeau, Vice Chair; Daryl Thompson, Trustee ERMU Staff Present: Troy Adams, General Manager; Theresa Slominski, Finance and Office Manager; Eric Volk, Water Superintendent; Tom Sagstetter, Conservation & Key Accounts Manager; Jennie Nelson, Executive Administrative Assistant Others Present: Cal Portner, City Administrator; Peter Beck, Attorney 1.0 CALL MEETING TO ORDER John Dietz called the April 8, 2014 meeting to order at 3:30 p.m. 1.1 PledEe of Alleeiance The Pledge of Allegiance was recited. 1.2 Consider Utilities Agenda Troy Adams said that agenda item 6.3 could be removed. Al Nadeau moved to approve the April 8, 2014 Utilities agenda. Daryl Thompson seconded the motion. Motion carried 3-0. 2.0 CONSENT AGENDA (Approved By One Motion) John Dietz had a few questions on the fmancials, staff responded. Al Nadeau moved to approve the Consent Agenda as follows: 2.1 March Check Register 2.2 March 18, 2014 Previous Meeting Minutes 2.3 Financial Statements Daryl Thompson seconded the motion. Motion carried 3-0. Page I Regular meeting of the Elk River Municipal Utilities Commission April 8, 2014 14 3.0 OPEN MIC No one appeared for open mic. 4.0 OLD BUSINESS There is no old business. 5.0 NEW BUSINESS 5.1 2013 Financial Audit Andrew Berg was present from the auditing company, Abdo, Eick & Meyers, to present the 2013 financial audit and management letter. The auditors issued a clean opinion on the utilities. There were no findings to be reported. The commissioners had a few questions for Andrew Berg and management, staff responded. Discussion followed. Al Nadeau made a motion to accept the 2013 Financial Audit. Daryl Thompson seconded the motion. Motion carried 3-0. 5.2 2013 Year -End Reserve Balances The purpose for reserves to a public utility is to meet bond covenants and provide a financial buffer to mitigate unforeseen or volatile operational costs. In 2010, the commission adopted a financial reserves policy that defined the structure and formula on how financial reserves will be calculated for the Electric Utility and Water Utility funds. As defined by policy, the year-end reserve balances are to be reviewed after the completion of the audit. These balances, if above their target levels, shall be unrestricted with a defaulting designation as working capital. The commission shall then consider optimal use of these unrestricted reserves. Staff presented the year-end reserve balances and recommended that the balances above target levels shall be unrestricted and designated as working capital. John Dietz had a few questions, staff responded. Daryl Thompson made a motion to approve the balances as unrestricted for the 2013 audited amounts for 2014. Al Nadeau seconded the motion. Motion carried 3-0. 5.3 First Quarter Delinquent Items Theresa Slominski presented the delinquent items for the first quarter. The year to date balance for collections is about $7,000 and only about $350 is being written off. The American Public Power Association's national statistics show that the industry standard is between .1 and .241 percent Uncollectible Accounts per Revenue Dollar. ERMU is well below the standard at .026 percent. John Dietz asked a few questions. Staff responded. Page 2 Regular meeting of the Elk River Municipal Utilities Commission April 8, 2014 15 Al Nadeau made a motion to accept the 2014 first quarter delinquent items. Daryl Thompson seconded the motion. Motion carried 3-0. 5.4 Utilities Performance Incentive Compensation Distribution The Commission adopted a Performance Metrics program in December 2012, for implementation January 1, 2013. The performance metrics were monitored and provided as updates to the employees and commission on a quarterly basis throughout the year. This allowed for corrective action to be taken in order to meet the targets for the program. Troy Adams said the program worked exactly as intended as we witness employee motivation and efforts align to improve company performance for deficient criteria. Troy Adams presented the scorecard showing that employees had successfully met each category's goal. John Dietz asked about the categories and if they could be altered throughout the year. Troy Adams said that the goals would need to be changed prior to the first of the year, which would mean that the results would not be available yet. Staff will update the commissioners regularly so they can assess if the goals would need to be changed. The commissioners had set a two percent multiplier when the policy was created and if they wanted to change the percentage they could, however they choose to stay at two percent. The commissioners congratulated the employees on successfully completing the first performance metrics program. Daryl Thompson made a motion to award the two percent incentive compensation distribution. Al Nadeau seconded the motion. Motion carried 3-0. 5.5 Oreanizational Growth Elk River Municipal Utilities has seen great growth over the last few years; however, staff has been operating lean for years. With large projects on the horizon such as the billing software conversion, staff is seeing a need for more leadership in the office. Troy Adams proposed that the Assistant Office Manager position, which is a management position by title but not by responsibility, be eliminated and replaced by a Customer Service Manager. This position would report to the Finance and Office Manager. The Customer Service Manager position would supervise the four Customer Service Representatives providing work direction, performing performance evaluations, providing coaching, scheduling time off requests, and approving timesheets. This would be in addition to overseeing the operations of the front. This position would replace the Assistant Office Manager position and encompass those job duties as well. Troy Adams said the position would be posted intemally and externally. Discussion followed. Page 3 Regular meeting of the Elk River Municipal Utilities Commission April 8, 2014 16 Daryl Thompson made a motion to eliminate the Assistant Office Manager position and approve the Customer Service Manager. Al Nadeau seconded the motion. Motion carried 3-0. 5.6 Tom Bovitz Memorial Scholarship Award Troy Adams presented the winning essay of the Tom Bovitz Memorial Scholarship award. The essay topic was "Municipal Utilities: Good for All of Us." The commissioners thought the essay was very well written and John Dietz wanted to invite the writer to the next commission meeting. Discussion followed. 6.0 OTHER BUSINESS There was no other business. 6.1 Staff Updates Troy Adams talked to the head of the American Public Power Association's Reliable Public Power program and shared that the Performance Incentive Program was based on the award. He was very excited that staff had taken the award and made something else out of it. Troy Adams also announced that ERMU was awarded the RP3 award for the second time. The commissioners congratulated staff on the award. Theresa Slominski briefed the commission on the ongoing software conversion. The accounting side of the software is being converted first and as staff is diving into the program more, they are realizing that the financial statements that the new software presents are not as useful as our current statements. There will have to be some customization of the software to make the financial statements more useable to ERMU. She asked the commissioners to start thinking about what they would like to see the statements look like so they can be customized. Eric Volk said that the first water line thawed the day before. This line was the first to freeze and is the first to thaw. He also said that ERMU would be hosting the Minnesota Rural Water Association class on April 23, 2014. Tom Sagstetter said that he sent a letter to Sherburne County and Waste Management informing them that we will not be giving them a bonus for landfill production this year. Because the landfill engines had several problems throughout the year, the production was not high enough to be awarded a bonus. John Dietz stated that Tom Sagstetter was elected Chair of the Energy City Commission. 6.2 Set Date for Next Meeting John Dietz asked that the next commission meeting be postponed until May 20, 2014. Staff and the other commissioners agreed. The Commission recessed the regular meeting at 4:36 p.m. Page 4 Regular meeting of the Elk River Municipal Utilities Commission April 8, 2014 17 6.4 Closing of Meeting: "Meetine to be Closed uursuant to MN Statute 13D.05. Subd. 3(a) for Employee Performance Evaluation." a Call Closed Session to Order b Discussion c Adiourn Closed Session 6.5 Adiourn Regular Meeting Daryl Thompson moved to adjourn the regular meeting of the Elk River Municipal Utilities Commission at 5:28 p.m. Al Nadeau seconded the motion. Motion carried 3-0. Minutes prepared by Jennie Nelson. John J. Dietz Chair, ERMU Commission Tina Allard City Clerk Page 5 Regular meeting of the Elk River Municipal Utilities Commission April 8, 2014 IR