4.3. SR 06-17-2019
Request for Action
To Item Number
Mayor and City Council 4.3
Agenda Section Meeting Date Prepared by
Consent June 17, 2019 Lauren Wipper, Human Resources Manager
Item Description Reviewed by
Liquor Store Manager Position Description Cal Portner, City Administrator
Reviewed by
Action Requested
Approve, by motion, the Liquor Store Manager Position Description.
Background/Discussion
The June 3, 2019, work session included a discussion of the reorganization of the Liquor Operations
division.
A draft of the Liquor Store Manager Position Description was presented as part of that discussion. This
position description is back before the City Council for formal approval.
Financial Impact
None
Attachments
Liquor Store Manager Position Description.
The Elk River Vision
A welcoming community with revolutionary and spirited resourcefulness, exceptional
service, and community engagement that encourages and inspires prosperity
City of Elk River
Liquor Store Manager
Position Description
Department/Division: Immediate Supervisor:
Finance/Liquor Store Liquor Operations Manager
Pay Grade: FLSA Status: Last Updated: (date)
7E Exempt 6/2019
Positions Supervised:
Full-time Liquor Store Clerk, Part-time Liquor Store Clerk
Position Summary
The Liquor Store Manager is responsible for the supervision of the operation and staff of the
assigned liquor store in a manner which results in good customer service, sound business practices,
financial success, and the controlled legal sale of alcohol in the community.
Essential Job Functions
1. Manages the operation of the municipal liquor store including operations, sales, building and
grounds, and personnel.
2. Ensures outstanding customer service by providing a friendly and courteous environment
and maintaining all other components of exceptional customer service.
3. Monitors and complies with city ordinances and state regulations regarding the sale of
alcohol.
4. Ensures the compliance of all liquor store policies, procedures and practices; and supports
security and loss control efforts.
5. Maintains strong product knowledge of store inventory to assist and advise customers in
selection of various brands of all products sold.
6. Performs inventory management functions:
A. Orders product – determines which products and brands to carry based on sales
history and trends and maintains adequate inventory levels.
B. Assists in setting prices for merchandise sales to ensure profitability.
C. Receives incoming shipment of goods, processes returns to vendors, stocks
merchandise on shelves, in coolers and in storeroom, and sets up displays of
merchandise to promote sales and interest in products.
D. Updates inventory records and retrieves data from the store's liquor management
information system.
E. Conducts, compares, and verifies merchandise inventory counts periodically.
7. Performs retail operations.
A. Directs and coordinates financial controls on daily operations:
Effectively operates and maintains the POS system.
Reconciles sales to receipts, prepares bank deposits, and submits daily cash
and sales records.
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Assures completion of all transactions and the proper control of all cash and
media according to liquor policies and procedures.
Reviews and authorizes all vendor requests for disbursement.
Reviews all daily, weekly, and monthly financial and inventory reports.
B. Performs proper store opening and closing procedures.
C. Assists in planning and directing the liquor retail operations including forecasting
sales and profit margins.
D. Assists in developing an operating plan and budget that projects revenues, expenses,
and profits along with capital expenditures.
E. Assists in controlling expenses while maintaining an acceptable profit margin.
F. Assists with special projects, which may include marketing and promotional plans,
social media, in-store events, committees, and external events.
G. Supervises housekeeping, security, and overall maintenance of buildings, surrounding
grounds, and all equipment.
8. Performs supervision activities.
A. Assists in the recruitment and selection of employees.
B. Trains staff and ensures compliance with liquor operations laws, policies, and
procedures.
C. Responsible for employees working at assigned store. Responds to employee
questions during hours of operation.
D. Develops and posts employee work schedules. Ensures adequate coverage for all
hours of operation.
E. Evaluates employee performance on a formal and informal basis. Performs timely
annual performance reviews of all employees supervised.
F. Recommends and administers discipline for employees who do not adhere to city
policies or have work performance issues.
G. Ensures store employees comply with all city policies.
9. Performs other essential job duties.
A. Performs other duties and assumes other responsibilities as become apparent or as
delegated.
B. Regular and timely work attendance.
C. Participates in safety training and follows all safety procedures.
D. Increases and maintains knowledge and management skills by attending seminars,
conferences, etc. to stay current with market evaluations, techniques, and new laws
and regulations.
E. Maintains good public relations; resolve any complaints from customers, suppliers
and employees.
Required Knowledge, Skills, and Abilities
Knowledge of products, profit margins, overhead.
Complete and thorough knowledge of inventory management systems.
Ability to develop complete and thorough knowledge of Keystroke POS/inventory
management system.
Ability to supervise employees.
Ability to communicate positively and effectively with customers and employees.
Skill in operating a cash register, computer, and calculator.
Ability to effectively implement change.
Ability to attend seminars and classes as directed.
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Ability to work a variety of hours including evenings, weekends, and holidays.
Ability to lift 50 pounds.
Minimum Qualifications
High school diploma or equivalent.
Three years of experience as a head cashier or above in a medium to large size off-sale liquor
operation.
One year supervisory experience.
Valid driver’s license and good driving record.
Preferred Qualifications
Degree in business, marketing, or related field.
Municipal Liquor Store experience.
Liquor, beer, and wine product knowledge.
This Position Description is not intended to be all-inclusive. It is within the City of Elk River’s discretion
to assign additional duties and responsibilities or remove duties and responsibilities at any time.
This Position Description does not constitute a Contract of Employment.
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