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1.5 ERMUSR 11-12-2019 Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Tom Sagstetter—Conservation & Key Accounts Manager MEETING DATE: AGENDA ITEM NUMBER: November 12, 2019 1.5 SUBJECT: Recognition of American Public Power Association's Smart Energy Provider Designation ACTION REQUESTED: Receive the APPA Smart Energy Provider Designation Award for 2020- 2021 BACKGROUND\ DISCUSSION: The American Public Power Association (APPA) honored Elk River Municipal Utilities (ERMU) on October 29, 2019 with the "Smart Energy Provider" (SEP) designation. ERMU is one of sixty public power utilities in the nation to receive this designation, which lasts for two years (December 1, 2019 through November 30, 2021). The SEP designation recognizes public power utilities for leadership in four key areas: smart energy program structure, energy efficiency and distributed energy programs, environmental and sustainability initiatives, and the customer experience. Some the criteria ERMU had to meet include: • Smart Energy Information: Structuring a smart energy program into operations; engaging in research and development in areas including energy efficiency, sustainability, and distributed energy resources; and benchmarking these programs against utilities with similar attributes. • Energy Efficiency and Distributed Energy Resources (DERs): Offering a variety of energy efficiency and DER programs — such as supply and demand energy efficiency programs, demand response, and distributed generation and storage — to different types of customers. • Environmental and Sustainability Programs/Initiatives: Working to reduce emissions and other adverse impacts to the environment through programs and partnerships with other community stakeholders. • Communication/Education and Customer Experience: Communicating with customers about smart energy policies, procedures, and programs and evaluating customer satisfaction with smart energy programs.This includes training customer service representatives to enhance the customer experience with these programs. Page 1 of 2 2 ERMU and the City of Elk River have worked cooperatively with residents and business leaders for years to implement environmentally beneficial initiatives.That list includes projects such as: implementation of electric vehicles in city and utility fleets, electric vehicle charging programs utilizing time-of-use rates, single sort recycling and organics programs, Clean Energy Choice for residential and commercial customers, support for distributed renewable energy,tiered water rates to incentivize water conservation, and rebates for all water and electric customers to incentivize equipment upgrades. ERMU and the City of Elk River are proud of the accomplishments to date and are looking forward to improving our community's commitment to environmentally sustainable initiatives in the future.Through the SEP program, utilities have the opportunity to grow, and improve their smart energy practices, as well as serve as an example for others striving for excellence in sustainable utility and community practices. Page 2 of 2 3