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2.3 ERMUSR 11-12-2019 Elk River ,� Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Theresa Slominski—Administrations Director MEETING DATE: AGENDA ITEM NUMBER: November 12, 2019 2.3 SUBJECT: 2019 Third Quarter Performance Metrics Scorecard Statistics ACTION REQUESTED: None BACKGROUND: Following the Commission's adoption of the Performance Metrics program in December 2012 and the revision in 2016, we will be tracking the progress for 2019, to be awarded in 2020. This is a company performance-based program designed to incentivize employee commitment towards the company's success. Divided into categories representing core values of the company and again into sub-categories that are quantifiable, this program is designed to track goals that require companywide support from the employees to continually achieve. When the employees work together as a team to achieve these goals, the company recognizes a corresponding increase in value to our customers. DISCUSSION: At close of the fiscal 2019 year, and completion of the audit, the final score card will be evaluated and presented to the Commission for awarding the related distribution in 2020. We will be tracking the progress of the company and the related score card quarterly throughout 2019.The third quarter scorecard is attached, with some notes for the third quarter results. FINANCIAL IMPACT: None, until awarded the following year. ATTACHMENTS: • Performance Metrics and Incentive Compensation Policy Score Card —2019 Third Quarter Page 1 of 1 40 V an cr m h. Ln Zcr a c N 03 oo Q1 Q ti O I, V l0 co o o a° o Q1 O V e-I N N ill N m co co m rn N v ci vi Lo ai L!1 N ri an C C a a) Q 6 N aEi .ca V M 6 Q Y �L Y Y Y -sea.) Y Y _v _se _se U U U U U U U U U N u EEE '2 N CO 2N 110 C C C C C j C C C C C o E E o o o a a m O 0 O 0 O a Co 000 v .5 N E fl. C 01 3 3 a a 0 N ar i 13 u C) U tn •2- C ++ O v C v c c v C Ill U m v L. N * o \ no m \ G To aoi v 'o 0 0 0 °v\i ti m Lrl m m CO U •� n n 0 ti m v v v AI vl AI `� AlAI ar 0- L o v v Al 0 d rn ~ C O c a U NN Lrl CC CC VI � VI � V) C O O O O VI C n• 41 3 a E U v CDa m it 13 > E m C as = c E c C) -o 4 o • c U C O- C u a) N m , u C fo w O ns a F-- p Vl n U E D- = 13 T +>' o_ a) f0 O C O u CCO 00 v 0 C v g -0 Z Q Co a ,+ O a) a) C C a' (A Yl iy c C _) E T n a) c a) o CD V U w as a o p LL w v o a U m w a)c n a G1 �n m m Q Q Q J (° E m e `a ai c 3 m U vi o U W a m 2 to uC Q m U N M N •U = a O N • L C= O T a/ .-1 C L — O a C E U OCo0 C Ql T T ? > O O Cl)cu (D a1 O L Gcs Co z = �^ a' E o u CI O j a T > E W N C N -O MU N co al Y ri coa = ' 2 o 0 a .a>i W 0: m u Q ¢