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4.1. DRAFT MINUTES (2 SETS) 12-16-2019 Special Meeting of the Elk River Economic Development Authority Held at the Elk River City Hall Monday, November 18, 2019 Members Present: President Dan Tveite, Commissioners Garrett Christianson, Matt Westgaard, Nate Ovall (5:15), Jennifer Wagner, Jeff Hartwig, and Charlie Blesener Members Absent: None Staff Present: Economic Development Director Amanda Othoudt, Economic Development Specialist Colleen Eddy, and City Clerk Tina Allard 1. Call Meeting to Order Pursuant to due call and notice thereof, the meeting of the Elk River Economic Development Authority was called to order at 5:00 p.m. by President Tveite. 2. Consider Agenda Moved by Commissioner Blesener and seconded by Commissioner Wagner to approve the agenda. Motion carried 6-0. 3.1 EDA Strategic Plan Draft RFP Ms. Othoudt presented the staff report. Chair Tviete stated the timeline is crucial and the proposals should be due by early March. It was noted the entire commission would like to be part of the process versus having a subcommittee. Commissioner Wagner stated there are many items being requested in the proposal and questioned whether the budget of $50,000 is reasonable. Ms. Othoudt stated she included everything she could think of for the commission to consider and they could pull items they didn’t feel were important. Commissioner Christianson questioned if it is common for an EDA to contract out for strategic planning. He stated he believes the authority is already doing some of the items and that others could be done in-house. Economic Development Authority Minutes Page 2 November 18, 2019 ----------------------------- Ms. Othoudt stated a consultant would analyze what the commission is currently doing and whether they could be doing certain things better. She further noted it is common to contract out for this type of work. She stated these types of projects have been done in house in the past with but not as robustly. Commissioner Blesener stated there is value in getting a consultant’s perspective and they add a new set of eyes on the big picture. Commissioner Wagner stated it should be contracted, noting the complexities of the Highway 169 Redefine project. Commissioner Blesener stated there should be a high value on engagement and community assessment. He noted the Comprehensive Plan will be updated in 2020 and questioned how to incorporate the EDA Strategic Plan. He stated it is good to have the proposal as large as possible and a consultant will often want to know what resources the Commission can bring to the table. He suggested having goals with deliverables under each of them. He stated the proposal should be reorganized to categorize the items so they make sense and fit with each other. He noted he could work with staff on streamlining the proposal. 4. Adjournment There being no further business, President Tveite adjourned the meeting of the Elk River Economic Development Authority at 5:34 p.m. Dan Tveite, EDA President Tina Allard, City Clerk Meeting of the Elk River Economic Development Authority Held at the Elk River City Hall Monday, November 18, 2019 Members Present: President Dan Tveite, Commissioners Garrett Christianson, Matt Westgaard, Nate Ovall, Jennifer Wagner, Jeff Hartwig, and Charlie Blesener Members Absent: None Staff Present: Economic Development Director Amanda Othoudt, Economic Development Specialist Colleen Eddy, and City Clerk Tina Allard 1. Call Meeting to Order Pursuant to due call and notice thereof, the meeting of the Elk River Economic Development Authority was called to order at 5:38 p.m. by President Tveite. 2. Pledge of Allegiance Pledge of Allegiance was recited. 3. Consider Agenda Moved by Commissioner Wagner and seconded by Commissioner Westgaard to approve the agenda. Motion carried 7-0. 4. Consider Consent Agenda Moved by Commissioner Blesener and seconded by Commissioner Wagner to approve the following consent agenda: 4.1 October 21, 2019, Minutes. 4.2 Check register as outlined in the staff report. 4.3 Balance sheet as outlined in the staff report. 4.4 Revenue/expenditure report as outlined in the staff report. Motion carried 7-0. 5. Open Forum No one appeared for Open Forum. Economic Development Authority Minutes Page 2 November 18, 2019 ----------------------------- 6. Public Hearings There were no public hearing items. 7.1 Business Survey Summary Ms. Othoudt presented the staff report and introduced Debbie Ryberg. Debbie Rydberg, Elk River Area Chamber of Commerce, discussed the survey process. Commissioner Westgaard stated some of the feedback received is not related to the EDA and would be shared with the City Council and staff. He commented perception is reality and suggested some self-reflection to determine what things can be improved, noting the business community will be looking for results from this survey. Chair Tveite felts there was an undertone with certain points, noting the business customer feels their risks are not being understood. He stated we need to be more customer focused and go beyond to a partnership mentality as opposed to a customer mentality. He noted the authority still needs to have rules, ordinances and processes in place but there may be ways to make the process more transparent and user friendly. Ms. Rydberg stated most business people don’t understand the differing departments and how they all operate. Chair Tveite stated there is some direction that could be taken from the survey but was hoping to see more descriptive ideas. Ms. Rydberg stated businesses are not experts at city hall and it would be unrealistic to rely on them. Commissioner Westgaard stated there were comments that the surveyors understood they need to follow rules but not empathy from staff and understanding how best to work together. He stated there needs to be more understanding and questioned how to define customer service and compliance because they can clash. Commissioner Blesener stated customer needs can vary noting a family business wouldn’t have the depth of being able to utilize an engineer or architect. He suggested an ombudsperson spending time with the customer, not necessarily doing the work for them but holding their hand more through the process. Ms. Rydberg stated businesses have a certain budget and there needs to be awareness of all the costs for a project. Economic Development Authority Minutes Page 3 November 18, 2019 ----------------------------- Commissioner Christianson stated there needs to more communication and education, and a breakdown of silos. Commissioner Wagner thanked everyone for their participation in the survey noting the Authority want to improve processes but can’t unless there is feedback from businesses. Chair Tveite questioned next steps to achieve an objective and actionable results. Commissioner Westgaard stated a discussion at the next meeting would be appropriate. He stated items not related to the Authority can be directed to the Council. He further thanked Ms. Rydberg for her efforts. Commissioner Ovall stated it would have been helpful to get more information from the survey, such as the experience level of the participants, in order to ascertain needs and complete a better of improvement needs. He stated some of the comments were concerning. 7.2 Director Report Ms. Othoudt presented the staff report. 8. Adjournment There being no further business, President Tveite adjourned the meeting of the Elk River Economic Development Authority at 6:03 p.m. Dan Tveite, EDA President Tina Allard, City Clerk