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5.3 ERMUSR 06-09-2020UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission ERMU GM Search Committee MEETING DATE: AGENDA ITEM NUMBER: June 9, 2020 5.3 SUBJECT: Leadership Transition Search Committee Update ACTION REQUESTED: Receive the ERMU General Manager Job Description BACKGROUND/DISCUSSION: With the recent resignation of the General Manager, the commission has appointed a search committee to work with a search consultant, Debra Englund, CEO HRExpertiseBP. Following last months commission meeting, the General Manager job description was finalized. The job description is attached and should be formally received by the commission. Also attached for reference is the general manager selection process dashboard, and a list of the desired qualities in the new General Manager. Debra will provide a verbal update at the commission meeting on the status of the search process and any other pertinent information. The proposed pay range for the position will also be discussed. ATTACHMENTS: ERMU General Manager Job Description General Manager Selection Process ERMU Qualities in the New General Manager ERMU ______________________________________________________________________________ Page 1 of 1 126 General Manager Position Description Department:Immediate Supervisor: N/A Elk River Municipal Utilities Commission Pay Group: Management FLSA Status: Last Updated: Pay Grade: N/A Exempt 5/11/2020 Direct Reports: Operations Director, Administrations Director, Engineering Manager, Executive Administrative Manager, Human Resources Manager Position Summary General Manager of the utilities reporting to the Utilities Commission and accountable for producing the desired results for the intended recipients through acceptable means. As directed by commission policy, oversee all operational and personnel aspects of the organization. Lead a collaborative work environment and leadership team in the strategic planning and implementation of initiatives to achieve results aligned with the organizational mission, vision, and values. Participate in and manage government relations and advocacy activities. Closely work with the city on opportunities and alignment of goals. Serve as external public relations representative. Provide leadership within the organization and community with the highest degree of integrity. Essential Functions 1.Responsible to the commission; responsible for performance of organization and all employees. Implement policy and produce results through an acceptable manner. Provide commission with accurate and timely information regarding the utility and industry; advise during decisions and policy development. A.Implement policy and carry out direction from commission. B.Assist the commission in development of policies. C.Participate in commission created committees and workgroups to research issues, analyze data, and provide focused information for commission decisions. D.Report information needed by commission to govern organization effectively. E.Advise on relevant issues and provide timely legislative and regulatory updates. F.Proactively communicate on potential issues, advise on options for mitigation of risks, and generally keep commission informed on industry best practices. G.Responsible for all personnel, resources, facilities, and equipment. H.Serve as information officer and spokesperson; publicly represent organization. 2.Ensure successful implementation and communication of organizational goals aligning resources with the organizational mission, vision, values, and fundamentals: A.Oversee leadership team’s execution of commission policies, management policies, procedures, and legal and regulatory requirements. B.Communicate and support organizational positions and goals with employees. Page 1 127 C.Lead strategic planning and the organization’s alignment with adopted mission, vision, values, and fundamentals. D. Drive implementation and management of strategic initiatives and projects approved through strategic planning and budgeting process. E. Oversee scheduled labor and resources for assigned initiatives within the strategic plan to ensure critical and organizational wide initiatives are given priority and are successful. F. Manage relationship and actively participate in governance of power agency. G. Communicate and coordinate with the city to promote growth and collaborate in planning financially and structurally for future development. 3. Through a collaborative work environment, lead organization with ongoing development of leadership team: A. Clearly communicate expectations, provide feedback, and hold accountable. B. Perform employee performance evaluations, coaching, and development. C. Delegate and coordinate projects, preparation of information, and data analysis. D. Develop leadership team through collaborative work environment allowing participation organization strategic planning and policy development. 4. Responsible for oversight of utility operations. Provide leadership for Operations Director. Manages technical aspects of all operations and resources: A. Oversee all aspects of electric distribution, electric generation, water production, water distribution, and metering ensuring safety and reliability of services. B. Drives organization’s safety culture and industry training. Lead by example. C. Manage equipment specification and procurement objectives. D. Lead system planning and forecasting. Develop short and long-term capital plans. E. Promote environmental responsibility through policy and practice. 5. Responsible for the oversight and management of the Engineering function along with the information and operations technology plan and activities, including cyber security. Provide direction and leadership to the Engineering Manager. A. Oversee all aspects of the engineering function to ensure that engineering work is sufficient and appropriate to provide the best service and safety throughout our systems. B. Ensures information, cyber, and physical security policies are strong, effective, and adhered to for the protection of the utility’s information and assets. 6. Responsible for the oversight and management of the communications plan and activities, including Commission support and social media, by providing direction and leadership to the Executive Administrative Manager. 7. Responsible for organization’s financial health and stability. Provide leadership for Administrations Director. Act as steward for community owned assets in a fiscal responsible manner: A. Oversee all aspects of the organization’s administrative functions. B.Responsible for billing, customer account, and accounting processes. C. Lead the development of annual business plan, budgets, rates, reports, and key performance indicators. D. Objectively review forecasting, methodologies, and process employed. 5/11/2020 General Manager Page 2 128 Required Skills and Abilities Strong written and verbal communication skills. Comprehend goals, implement action plans, and produce desired results. Confidentially manage sensitive information. Demonstrate and promote professional behavior consistent with organizational values. Professionally, courteously, and efficiently interact with others. Effectively evaluate and resolve issues. Lead a collaborative team environment. Effectively manage multiple projects and meet deadlines. Make decisions within policy and position parameters. Exercise initiative, discretion, and independent judgement. Efficiently use technology, software, and office equipment. Perform all required physical work which may include sitting, standing, stooping, kneeling, crouching, walking, crawling, and climbing. Minimum Qualifications Bachelor’s degree in Engineering, Finance, Business or Public Administration, a closely related degree, or equivalent experience. Technical and operational knowledge of electric and water distribution. Administrationand financial accounting knowledge. Minimum of 10 years of related utility experience. Minimum of 5 years progressive supervisory experience. Preferred Qualifications Municipal utility experience. Professional certification in area of discipline. This Position Description is not intended to be all-inclusive. It is within Elk River Municipal Utilities’ discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time. This Position Description does not constitute a Contract of Employment. 5/11/2020 General Manager Page 3 129 2020 - 2 - 6 Completed Status Updated Chair GM Resources DebraGMDebraCommissionDebraDebraSelection CommitteeDebraDebraSelection CommitteeCommissionDebraCommissionSelection CommitteeDebraTBD/DebraDebraTBDDebraCommission ChairCommission Outgoing GMLeadership Team Commission 130 Defined review GM ERMU interview of final candidate Screen outgoing working on strategic initiatives submittal and GM CommissionEmployment Physical - Process Description Organizational Effectiveness SurveyStrategic Initiatives DefinedRole DefinitionCandidate Qualifications DefinedPerformance MeasurementPost the position with deadlineResumes directly to HRExpertiseBPResume Phone Screens beginCommission MeetingSelection of Candidates to interviewInterview TrainingFull Selection of final CandidateApproval of the offer range from the Commission MeetingInitial Offer craftedOffer negotiated Offer Acceptance receivedBackground CheckPreMandatory Drug Last date to announcePress ReleasesOnboardingEmployment BeginsSupport from New Date 6/308/7 - -- 2419 -- 1514 -- Sub Day12135/18614207/2711717TBDTBD1st1st BP Selection xpertise Milestone MonthMayMayMay/JuneJulyJulyJulyJuly/AugustAugustAugustAugustSeptemberOctoberOctoberOctober HRE GM HRExpertiseBP Qualities in the New GM:from the Elk River Commission Ability to understand the technical and business elements of leading an electric and water utility. Ability to articulate concepts well (exceptional communication skills) Ability to develop leaders and strives for continuous learning (self and others) GMthat drives forward the organization and the Commission Ability to provide vision as Utility enters into a new era of growth and change Demonstrated Ethics/Integrity/Honesty Exceptional business acumen: Results oriented with a strategic focus Strong ability to influence and persuade Ability to problem solve: identify and find strategic alternatives with the ability to motivate the organization to act upon alternative solutions that fall outside of the status quo. Ability to be the voice of Utilityand to effectively engage the community, customersand employees Ability to effectively implement strategic change Strategic change agent with the ability to create and lead change Dynamic and innovative Exceptional negotiation skills Politically astute Updated 5-11-2020 131