6.1f ERMUSR 03-09-2021UTILITIES COMMISSION MEETING
TO:FROM:
ERMU Commission Michelle Canterbury– Executive Administrative Manager
MEETING DATE: AGENDA ITEM NUMBER:
March 9, 2021 6.1f
SUBJECT:
Staff Update
ACTION REQUESTED:
None
DISCUSSION:
As part of our on-going marketing efforts to promote renewable energy and increased
participation in the Residential Clean Energy Choice Program, a promotional flyerwill go
out withthe March billing statements, along with2020Annual Report.Attachedis a
copy of theflyer.
February and Marchsocial media postsfeature a variety of topics including: the 2020
Annual Report, additional energy assistance programs, how lighting affects sleep, five
low-cost ways to lower your monthly energy bills, and the application deadline for
ERMU’s scholarship program. Staff will also be posting public service announcements
such as dates of upcoming commission meetings, daylight saving time, and the journey
lineworker career opportunity. Whoever said that public service announcements can’t
be attention grabbing was wrong, be sure to check out the creative post for the journey
lineworker position opening. A link to the post is provided below.
This month’s featured social media post: Greetings from the Frozen Field. When it
comes to our social media one of our main objectives is to find ways to connect with our
customers in meaningful ways. We strive to offer our customers an opportunity to really
get to know our team and see our passion for serving our community. The week we
posted “Greetings from the Frozen Field” we felt it was important to spotlight members
of our team who work outside during dangerously cold temperatures to keep the lights
on and the water running, all with a smile on their faces. A link to the post is provided
below.
TheAdministration and Communications Department has been working on some
electric outage and water emergency communication guidelines for alert bar messaging
on our website. A special alert page has been developed for messages requiring more
detailed information. Staff has been testing this website feature to ensure it works as
planned for high alert situations.
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As part of our Wellhead Protection Plan(WHP)goals and objectives, Communications
Coordinator Mauren has been the project lead in applyingfora Source Water Protection
Grant, whichis made availableby theClean Water Fund. The application,whichwas
submitted on March 1, will seek to fund two new initiativesthat satisfy measuresin the
WHP Plan of Action. First is the purchase of an educational display that shows a
functioning cross-sectional view of a groundwater system to demonstrate its complexity
and potential dangers to the system. The second is mailing Minnesota Homeowners
Guide to Sealing Unused Wells a pamphlet from the Minnesota Department of Health to
properties within the Drinking Water Supply Management Area.
I recently attendedmy finalsession ofthe Minnesota Municipal Utilities Association
FirstLine Supervision Trainingwhich washeld virtually. Topics included:Managing Time
and Priorities; Rewards, Recognition and Gratitude; Building Effective Teams; and
Applied Emotional Intelligence.I appreciate having had the opportunity to attend this
two-yearprogramandwouldhighlyrecommend it to otherstransitioning to a
supervisory position.
ATTACHMENTS:
Bill Insert – Residential Clean Energy Choice
Social Media Link: Greetings from the Frozen Field
Social Media Link: ERMU is Hiring
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