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4.3 ERMUSR 04-13-2021UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Melissa Karpinski –Finance Manager MEETING DATE: AGENDA ITEM NUMBER: April 13, 2021 4.3 SUBJECT: 2020 Utilities Performance MetricsandIncentive Compensation Distribution ACTION REQUESTED: Award the Performance Metrics and Incentive Compensation Distribution of 1.7% to qualifying employees per the terms of the policy. BACKGROUND: The Commission adopted a Performance Metrics program in December 2012, for implementation on January 1, 2013, and revised January 14, 2020. This program was based on ) program with the the American Public Power Association’s Reliable Public Power Provider (RP 3 addition of financial goals. As defined by policy, this company performance basedprogram is designed to incentivize employee commitment towards the company’s success. “The successful performance of ERMU is measured in terms of the Utilities’ ability to meet our strategic goals and mission. By improving our efficiency and level of performance in meeting our strategic goals and mission we can improve the delivery of value to our customers.” Divided into categories representing core values of the company and again into sub-categories that are quantifiable, this program is designed to track goals that require the companywide support ofemployees to continually achieve. When the employees work together as a team to achieve these goals, the company recognizes a corresponding increase in value to our customers. DISCUSSION: The performance metrics were monitored and provided as updates to the employees and commission on a quarterly basis throughout the year. The program works exactly as intended as we witness employee motivation and efforts align to improve company performance for deficient criteria. Attached arethe finalized results of the score card on which the employees have successfully achieved all the company performance metrics targets, except for two (the Water Loss and Employee Turnover metrics). Per the policy, a multiplier of 85% would be used and qualifying employees would be eligible for a 1.7% distribution. FINANCIAL IMPACT: Budgeted item. ATTACHMENTS: ERMU Policy – G.4g1 – Performance Metrics and Incentive Compensation ERMU Performance Metrics and Incentive Compensation Policy Score Card - 2020 ______________________________________________________________________________ Page 1 of 1 231