2.3 ERMUSR 05-11-2021______________________________________________________________________________
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UTILITIES COMMISSION MEETING
TO:
ERMU Commission
FROM:
Melissa Karpinski – Finance Manager
MEETING DATE:
May 11, 2021
AGENDA ITEM NUMBER:
2.3
SUBJECT:
2021 First Quarter Utilities Performance Metrics Scorecard Statistics
ACTION REQUESTED:
None
BACKGROUND:
Following the Commission’s adoption of the Performance Metrics program in December 2012
and the revision in 2016 and 2019, we will be tracking the progress for 2021, to be awarded in
2022. This is a company performance-based program designed to incentivize employee
commitment towards the company’s success. Divided into categories representing core values
of the company and again into sub-categories that are quantifiable, this program is designed to
track goals that require companywide support from the employees to continually achieve.
When the employees work together as a team to achieve these goals, the company recognizes
a corresponding increase in value to our customers.
DISCUSSION:
At close of the fiscal 2021 year, and completion of the audit, the final score card will be
evaluated and presented to the Commission for awarding the related distribution in 20 22. We
will be tracking the progress of the company and the related score card quarterly throughout
2021. The first quarter scorecard is attached, with some notes for the first quarter results.
FINANCIAL IMPACT:
None, until awarded the following year.
ATTACHMENTS:
• Performance Metrics and Incentive Compensation Policy Score Card – 2021 First
Quarter
53
Elk River Municipal UtilitiesG.4g1a ‐ Performance Metrics and Incentive Compensation Policy Score Card ‐ 2021Category Percent Sub‐CategorySub‐Percent Goal ScoreAwarded Multiplier PercentageNotesCurrent ResultWater Quality Standards5Meet Requirementsmet requirementLead and Copper quality5 90th percentilemet requirement90Bacteria Detection50 positive sampleson target0CAIDI5 <120 Minoff target148.248SAIDI5 <90 Minon target11.277SAIFI5< 0.5on target0.0761Line Loss5<5%on target1.03%Water Loss5<12%off target18.84%Clean Energy Choice Program Participation5+15met requirement18Employee Turnover10 < 7.5%on target4%Participation in Recommended and Mandatory Trainings10 > 95%off target93.00%Margins/Net Profit20 > Budgeton targetReserves10 > Targeton targetInventory Accuracy5> 95%on target99.995% Total Multiplier:Adopted December 12, 2012Revised October 11, 2016Revised December 17, 2019Safety, Reliability and Quality of Utility Services40Workforce Development25Financial Goals 3554