2.3 ERMUSR 08-10-2021______________________________________________________________________________
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UTILITIES COMMISSION MEETING
TO:
ERMU Commission
FROM:
Melissa Karpinski – Finance Manager
MEETING DATE:
August 10, 2021
AGENDA ITEM NUMBER:
2.3
SUBJECT:
2021 Second Quarter Utilities Performance Metrics Scorecard Statistics
ACTION REQUESTED:
None
BACKGROUND:
Following the Commission’s adoption of the Performance Metrics program in December 2012
and the revision in 2016 and 2019, we will be tracking the progress for 2021, to be awarded in
2022. This is a company performance-based program designed to incentivize employee
commitment towards the company’s success. Divided into categories representing core values
of the company and again into sub-categories that are quantifiable, this program is designed to
track goals that require companywide support from the employees to continually achieve.
When the employees work together as a team to achieve these goals, the company recognizes
a corresponding increase in value to our customers.
DISCUSSION:
At close of the fiscal 2021 year, and completion of the audit, the final score card will be
evaluated and presented to the Commission for awarding the related distribution in 2022. We
will be tracking the progress of the company and the related score card quarterly throughout
2021. The second quarter scorecard is attached, with some notes for the second quarter
results.
FINANCIAL IMPACT:
None, until awarded the following year.
ATTACHMENTS:
• Performance Metrics and Incentive Compensation Policy Score Card – 2021 Second
Quarter
34
Elk River Municipal UtilitiesG.4g1a ‐ Performance Metrics and Incentive Compensation Policy Score Card ‐ 2021Category Percent Sub‐CategorySub‐Percent Goal ScoreAwarded Multiplier PercentageNotesCurrent ResultWater Quality Standards5Meet Requirementsmet requirementLead and Copper quality5 90th percentilemet requirement90Bacteria Detection50 positive sampleson target0CAIDI5 <120 Minoff target123.700SAIDI5 <90 Minon target15.451SAIFI5< 0.5on target0.125Line Loss5<5%off target5.35%Water Loss5<12%off target34.58%Clean Energy Choice Program Participation5+15met requirement22Employee Turnover10 < 7.5%on target4%Participation in Recommended and Mandatory Trainings10 > 95%on target98.13%Margins/Net Profit20 > Budgeton targetReserves10 > Targeton targetInventory Accuracy5> 95%on target99.97% Total Multiplier:Adopted December 12, 2012Revised October 11, 2016Revised December 17, 2019Safety, Reliability and Quality of Utility Services40Workforce Development25Financial Goals 3535