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5.3 ERMUSR 04-12-2022183 184 185 186 187 188 189 190 191 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Theresa Slominski –General Manager MEETING DATE: AGENDA ITEM NUMBER: April12, 2022 6.1a SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: TheBoard of Directors of the Minnesota Municipal Power Agency (MMPA) met on March 22, 2022, at Chaska City Hall in Chaska, Minnesota and via videoconference. Both Commissioner Mary Stewart and I were in attendancevia videoconference. A publicsummary of the meeting follows: o The Board reviewed the Agency’s financial and operating performance for February2022. o The Board discussed COVID-19 and its effects on supply chains and labor markets. o The Board approved a three-year extension of the Agency’s $20,000,000 credit facility with U.S. Bank. This facility provides financial flexibility for the Agency and supports MMPA’s strong bond rating with Fitch (A+) and Moody’s (A1). o The Board approved a resolution requesting that MMPA member cities extend their Power Sales Agreements with the Agency through December 31, 2060. MMPA’s debt is secured by its Power Sales Agreements with members. MMPA expects to make capital investments financed with 30-year debt during the next eight years. This extension would allow MMPA to issue 30-year debt through 2030. o There was an increase of 7 customers participating in MMPA’s residential Clean Energy Choice program from January to February. Customer penetration of the program for residential customers remains at 3.8%. I have had some conversations with Verizon regarding a lease for antennae attachments to the Gary Street Water Tower. We have not been able to come to an agreement and I am not sure that we will be able to. ERMU has a standard lease amendment with specific costs, and Verizon would like to negotiate the lease to a zero or near-zero cost. Both parties feel the other is being unreasonable. ______________________________________________________________________________ Page 1 of 1 192 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Melissa Karpinski –FinanceManager MEETING DATE: AGENDA ITEM NUMBER: April 12, 2022 6.1c SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: A lot of time and effort has goneinto producing the audited financial statements. With thatbeing said, I want to extend a thank you to the accounting department fortheir hard work in gathering all the information that is provided to our auditors and for taking prideintheirworkdaily. The effort thatis put in throughout the year pays off when we get to year end. I also want to thank the entire ERMU staff as it is an ongoing, collaborative effort to produce quality financial statements. Staff continued work on annual surveys which will be completed shortly. Currently working on Property & Casualty Insurance renewal application for 2022-2023. ______________________________________________________________________________ Page 1 of 1 193 UTILITIES COMMISSION MEETING TO:FROM: ERMU CommissionSara Youngs – Customer Service Manager MEETING DATE: AGENDA ITEM NUMBER: April 12, 20226.1d SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Staff is starting to see an increase in calls from customers who are having late fees added to their accounts after the 5-day grace period. Staff is beginning the discovery process for a chat feature as an additional tool for customers to contact the customer service team. Staff continues to have 1:1 meetings with the ERMU management team to better understand their roles and how my teams interacts with and impacts their daily tasks. Solar panel workflow has been updated due to the increase in solar panel installation requests. ______________________________________________________________________________ Page 1 of 1 194 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Tom Sagstetter – Conservation & Key Accounts Manager MEETING DATE: AGENDA ITEM NUMBER: April12, 2022 6.1e SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: In the last 30 days, the level two charger located downtown had 39 sessions and provided customers with 422kWh. The DC fast charger at the Coborn’s fuel station had 39sessions and provided792kWh. The charger in the ERMU/City Hall parking lot is currently experiencing communication issuesbut cancharge vehicles. The carpet installationatthe office is complete.Work began on Monday, March 28with crews working after normal business hours in the customer service area on Thursday, March 31. This approach allowed ERMU to maintain normal operations for customers throughout the project. Staff met with a new commercial customer that is moving operations to Elk River. We conducted a walkthrough of their large building to help them understand how it operates and utilizes electricity. We reviewed the lighting, heating, ventilation, and water circulation systems and provided ideas on how to lower electric consumption during the remodeling process. Staff talked extensively about the rebate opportunities to upgrade the existing lighting and HVAC systems. The rebates would provide for an initial cost reduction and the new energy efficient equipment would lower the ongoing energy use and operating expenses. The Energy City Commission (ECC) held a special meeting on Tuesday, April 5 to create the groups mission, vision, and values. A draft was competed and will be provided to the full ECC at the regular meeting on May 18. Over the next few months city staff and the ECC will finalize the documents for approval by the City Council. Staff provided a facilities tour to a local Girl Scouts group, consisting of 8 scouts and their parents. They learned about electric vehicles, different charging technologies, solar and wind energy production, as well as how to use energy wisely. Each participant received a home energy guide, two LED bulbs, information on Clean Energy Choice, and a reusable tote bag to reduce the need for single-use plastic bags. ______________________________________________________________________________ Page 1 of 1 195 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Tony Mauren – Executive Administrative Manager MEETING DATE: AGENDA ITEM NUMBER: April 12, 2022 6.1f SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Staff is pleased to share that Jenn Foss’s first day as Communications & Administrative Coordinator is April 12. ERMU will benefit greatly from the skills that Jennifer brings along with an eagerness to learn about her new role! Please help me welcome her. In February all residential electric customers will receive the AC Tune-Up rebate flyer and all water customers will receive the Water Conservation rebate flyer. Electronic versions of both are attached. February and March social media posts feature a variety of topics including energy savings in the home, the deadline for the ERMU scholarship, and spring cleaning with conservation in mind. Staff will also be posting public service announcements such as details on the upcoming commission meeting, changes to the garbage/recycling pick up schedule, and Daylight Saving Time. Staff would like to gauge the Commission’s interest in adding additional stipend distribution days to the monthly schedule – currently there is one. The goal is to be able to provide commissioner stipends for activities in a timelier manner. Dates would coincide with normal payroll distributions for staff, and our payroll specialist assures it does not create additional work. Speaking of commissioner activities, theMinnesota Municipal Utilities Association’s summer conference is August 22-24 at Madden’s on Gull Lake. Please let me know whether or not you plan to attend, if you are bringing a spouse, the days you will need lodging, and plans for golf. Click here for more information. Q Market Research has provided staff with analysis from the first round of customer satisfaction surveys that were returned. We will report on the findings at the May commission meeting. ATTACHMENTS: Bill Insert – AC Tune-Up Rebate Flyer Bill Insert – Water Conservation Rebate Flyer ______________________________________________________________________________ Page 1 of 1 196 AC TUNE-UP PROGRAM TUNE UP AND SAVE! There is never a good time to have your AC unit break down, but you really don’t want it to happen in the middle of summer! The best way to ensure its optimal performance is an AC tune-up. With ERMU’s AC Tune-Up Program, our electric customers can receive up to a $75 bill credit for having their central AC unit tuned up by a professional HVAC contractor. • 15%. • Durability - If your AC unit is working harder than it should be it can cause excessive wear and tear. Performing any necessary maintenance will help to ensure your system lasts longer. • Cost - Using an AC that is not operating properly will cost you more on your energy bills. Additionally, if you have to purchase a new system prematurely it will also cost you. How do I apply for a rebate? • Contact ERMU prior to hiring an HVAC contractor to ensure funds are still available. • Contact a professional HVAC contractor that is licensed and insured to schedule your tune-up. You will be responsible for paying the HVAC contractor. • Have the HVAC contractor performing the tune-up complete the AC Tune-Up Checklist. (See back) • Submit the completed checklist and a copy of the invoice/receipt to ERMU via mail or electronically on our website at www.ERMUMN.com. NOTE: Applicant must have ERMU electric service to quality for the rebate. Rebate will be given in the form of a credit on electric utility bill. AC Tune-Up rebate is only available once every three years per property. ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-0430 197 DO-IT-YOURSELF ROUTINE MAINTENANCE There are two areas where a homeowner can easily improve their air AC Furnace Air Filter: 3 Outdoor Unit (condenser, compressor, fan): Air Conditioner Tune-Up Checklist *Customer MUST return completed checklist and a copy of the receipt to ERMU for rebate credit* AssessmentAction Air Filter Condition: Cooling Coil: Condensate Tray/Line: Refrigerant Pressures: Outdoor Condenser: Electrical Connections and Controls: Fan Motor: Blower Motor: Coolant Type: 410 A R 22 AC Make and Model #: Type: Install Date: Recommended Repairs: Contractor: Contractor Phone #: Technician: Were Recommended Repairs Done? ERMU Account #: Homeowner Name:Homeowner Phone #: Address: ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-0430 198 WATER CONSERVATION REBATES REDUCE YOUR USE AND COSTS! The easiest and most cost effective way to save water is to use less. ERMU water customers can apply for rebates for these ® WaterSense and ENERGY STARappliances, ® ENERGY STAR CERTIFIED CLOTHES WASHER – $40 REBATE ® The average American family washes approximately 300 loads of laundry each year. ENERGY STAR 25% less energy and 45% less water than regular washers. ® ENERGY STAR CERTIFIED DISHWASHER – $40 REBATE 1994 wastes more than 10 gallons of water per cycle? A new, ® ENERGY STAR 3,870 gallons of water over its lifetime. WATERSENSE LABELED FAUCETS – $10 REBATE 40% WATERSENSE LABELED TOILETS – $25 REBATE 30 percent of an average than $110 per year in water costs, and $2,200 over the lifetime of the toilet. WATERSENSE LABELED SMART IRRIGATION CONTROLLERS – UP TO A $250 REBATE Experts estimate that as much as 50% irrigation controller can save an average home nearly 8,800 gallons of water annually. ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-0430 199 WATER CONSERVATION REBATE APPLICATION CUSTOMER INFORMATION Name Account # Address City State Zip Phone Email APPLIANCE INFORMATION Appliance Type Brand Model # Appliance Purchased: ® 5.5 or less to qualify for $40 ® $40 $10 1.28$25 50%, not to exceed $250, to local weather via internet or phone connection. Date of Purchase Copy of Receipt or Sales Invoice Attached IMPORTANT 763.441.2020 31. ERMUMN.COM | 763.441.2020 | 13069 ORONO PARKWAY | PO BOX 430 | ELK RIVER, MN 55330-0430 200 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Thomas Geiser – Operations Director MEETING DATE: AGENDA ITEM NUMBER: April 12, 2022 6.1g SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Staff has been attending meetings with Sherburne County to plan for the County Road 44 project. With the electric department being short staffed due to an injury, we are advertising for a temporary apprentice lineworker. th Avenue and School Staff has torn down all overhead lines along Highway 169 at 197 Street. Once frost is out, we will pull all the remaining poles. Attended American Public Power Association’s Lineworker Rodeo in Austin, Texas, March 25-26. Our lineworkersdid a great job. It was good to see how crews from different states get along and help each other. Staff has been attending a lotof meetings forprojects coming inspring. Weanticipate construction season will be in full swing by April 18. Material orders are an ongoingissue for all departments. Lead times and prices continue to grow. The Otsego substation was broken into and some of our copper grounds were taken. Grounds belonging toGreat River Energyand Wright Hennepin substation structures were also taken. The Wright County Sheriff was notified and thosegrounds have been replaced. ______________________________________________________________________________ Page 1 of 1 201 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Chris Sumstad– Electric Superintendent MEETING DATE: AGENDA ITEM NUMBER: April 12, 2022 6.1h SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Installed 13 new residential services, which involves the connection of a secondary line once the customer requests service. Tree trimming continued in the month of March for both ERMU crews and our contractor, Carr’s Tree Service. The contractor finished on April 4 and will return in November. Our crews will end theirtrimmingseason in mid-April. Crews continue to inspect electrical infrastructure across the territory to verify map accuracy. We are also checking for any equipment defects, using an infrared camera to make sure connections are not overheating, changing out old fault indicators, and making sure warning stickers are in place. Joe Schmidt from Minesota Municipal Utilities Associationwas here on March 31 for safety training on traffic control. ERMU’s field crew foreperson also certified employees in DOT flagging guidelines. Traffic control is a big part of the job, especially on the state and county roads in our territory. DOT inspections on our trucks and trailers were completed in March. nd St in Elk River – the repairs are completed. A vehicle knocked over a streetlight on 2 An underground transformer on County Road 1 and an overhead pole at County Road 33 were each hit by cars that left the road during the snow event on the morning of March 30. The box pad for the transformer will be replaced soon and the pole did not require attention from ERMU. The new line is energized for phase two of the County Road 35 rebuild project. Once sometransfers are completed that project will be done. Approximately 4500 feet remain until we reach Meadowvale Road. We removed the electric services to the old Salvation Army building and the KFC building this past month as a part of the Highway 169 Redefine project. As we look to the beginning of work on Highway 169 we have some planned projects this spring near Highway 101. We anticipate that other needs will arise as work goes on. We continue to get projects ready for the spring construction season. The frost is out, or close to it, in many locations. Our goal is to begin digging by April 15. ______________________________________________________________________________ Page 1 of 1 202 UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Mike Tietz –Technical Services Superintendent MEETING DATE: AGENDA ITEM NUMBER: April12, 2022 6.1i SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • In March, the locators processed 327 locate tickets. These consisted of 2 emergency tickets, 289 normal tickets, 17 updated tickets, 8 cancellations, 10 meets, and 1 boundary survey. This resulted in a 267.4% increase of tickets from the previous month and an 8.9% decrease from the prior March. The locators continue to infrared equipment and validate data for the electric GIS maps as time allows. • Electrical Technicians completed 314 service ordertasks, updated the power bill, attended to customer meter issues and off-peak concerns. • On March 17, staff ran generators #1 & #2 without incident. Staff also performed web deflections on the following day and has done maintenance on the air intakes for these two engines. We are still working on procuring the replacement exhaust baffle for Engine #4. We will perform web deflections on #3 & #4 later this year. • Mapping department has been busy working on the GIS backlog and other projects. Our GIS/Mapping Technician attended the Mid-West ESRI Utility Users Group meeting in Rochester, MN, March 23-25. There was much discussion about field maps and utility network this year. An interesting note was made that out of the 60 attendees, only one has fully integrated Utility Network and about 6 are currently in the testing phase of deployment. We will be sure to follow their progress and learn from these utilities as we make plans to migrate our existing GIS from the Geometric Network to Utility Network. • The substation apparatus technician has been finalizing the relay panel layouts for the West substation and Station #14 panel replacement projects. Also, staff completed the substation arrestor replacements for West Bank #1 & #2. Our technician also attended the Minnesota Municipal Utilities Association’s Substation School in Marshall, MN, April 5-7. Topics ranged from maintenance and inspections to testing of equipment and even a session on building a substation. ______________________________________________________________________________ Page 1 of 1 203 UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Dave Ninow – Water Superintendent MEETING DATE: AGENDA ITEM NUMBER: April 12, 2022 6.1j SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: Delivered and sealed elevennew water meters. Completed 15 BACTI/Total Chlorine Residual Samples o All confirmednegative for Coliform Bacteria o Bacteriological/Disinfectant Residual Monthly Report submitted to the MDH Completed 23 routine fluoride samples o All samples met MDH standards o Submitted MDH Fluoride Report Submitted the Discharge Monitoring Report for the diesel generation plant to the Minnesota Pollution Control Agency. Completed and submitted the 2021 Water Conservation Report totheDNR. We receivedinitial results from the MDH Statewide PFAS Testing Project. There was one low-level detection of Perfluorobutanoic acid (PFBA); this value does not exceed any MDH health-based guidance valuesand there will be no need for follow up testing. MDH plans to send a more detailed results memo in a few weeks to months. On March 23 we received a report of water flowing out of the ground along Great River Energy Drive. The watercame from a breakin a privateline for Great River Energy’s facilities. Water department staff assisted in shutting off water main supply, locating the break in the pipe, and coordinating with the contractor hired to perform the repair. A verbal agreement on cost for water main work done in the County Road 13 rehabilitation project has been reachedwith the contractor for the project. Sherburne County will still need to approve the change order. The Water Operators have washed the interior tank of Auburn Street Water Tower. A two-year paint warranty inspection will be performed before we chlorinate, refill the tank, test the water, and put the tower back into service. We will begin flushing hydrants the week of May 9. Customers will be notified and a map with the zones and dates for flushing will be made public. Flushing is expected to be completed by the end of the week but could extend into the next if there are delays. ATTACHMENTS: March 2022 Pumping by Well ______________________________________________________________________________ Page 1 of 1 204