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2.3 ERMUSR 05-10-2022UTILITIES COMMISSION MEETING TO:FROM: ERMU Commission Melissa Karpinski –Finance Manager MEETING DATE: AGENDA ITEM NUMBER: May 10, 2022 2.3 SUBJECT: 2022 First Quarter Utilities Performance Metrics Scorecard Statistics ACTION REQUESTED: None BACKGROUND: Following the Commission’s adoptionof the Performance Metrics program in December 2012 and the revisions in 2016, 2019, and 2021, we will be tracking the progress for 2022, to be awarded in 2023. This is a company performance-based program designed to incentivize employee commitment towards the company’s success. Divided into categories representing core values of the company and again into sub-categories that are quantifiable, this program is designed to track goals that require companywide support from the employees to continually achieve. When the employees work together as a team to achieve these goals, the company recognizes a corresponding increase in value to our customers. DISCUSSION: At close of the fiscal 2022 year, and completion of the audit, the final score card will be evaluated and presented to the Commission for awarding the related distribution in 2023. We will be tracking the progress of the company and the related score card quarterly throughout 2022. The first quarter scorecard is attached, with some notes for the first quarter results. FINANCIAL IMPACT: None, until awarded the following year. ATTACHMENTS: Performance Metrics and Incentive Compensation Policy Score Card – 2022 1st Quarter ______________________________________________________________________________ Page 1 of 1 43 0 9024 0% 95% 0.159 5.38% 29.3380.0544 12.92% Result 99.997% Current requirementrequirement targettargettarget targettargettargettargettargettargettargettargettarget Notes metmetononononoffoffonononoffonon Awarded Multiplier Percentage 2022 Card 44 Multiplier: Score Min net Min 0.5 95%95% 7.5% <5% Target < percentile Budget <12% Meet > positive samples 0 Total Requirements Policy 5590th55<1205<905555+155 10<10>20>10> PercentGoalScore Sub Compensation Program quality Trainings Incentive Recommended Standards Choice in Profit Turnover Accuracy and Copper Detection QualityLoss Energy and Loss Category Mandatory WaterLeadBacteriaCAIDISAIDISAIFILineWaterCleanParticipationEmployeeParticipationandMargins/NetReservesInventory Metrics Utilities 4025 2012 20192021 2016 12, 17,14, 11, of Municipal Performance Goals35 December Services Reliability OctoberDecemberDecember Quality River CategoryPercentSub Workforce Development and Utility Financial Safety, ElkG.4g1a AdoptedRevisedRevisedRevised