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4.1a ERMUSR 10-11-2022COMMISSION POLICYMANUAL TABLE OF CONTENTS GOVERNANCE Authority and Purpose Policies G.1a Bylaws G.1b Organizational Core Purpose G.1c Mission Statement G.1d Vision Statement G.1e Organizational Values G.1f Organizational Fundamentals G.1g Planning Themes Governance Policies G.2 Commission Purpose G.2a Commission – City Council Relationship and Roles G.2a1 Payment in Lieu of Taxes (PILOT) and Other Donations to the City of Elk River G.2a2 Street Light Installation and Maintenance – Memorandum of Understanding G.2a3 Repairs to Private Water Utility Line – Memorandum of Understanding G.2b Governing Style G.2c Agenda Planning G.2d Commission Member Role, Responsibilities and Orientation G.2e Commission Member Conduct G.2e1 Conflicts of Interest G.2f Commission Officer Roles, Responsibilities and Succession G.2g Commission Committees G.2g1 Wage & Benefits Committee Charter G.2g2 Financial Reserves and Investment Committee Charter G.2g3 Information Security Committee Charter G.2g4 Dispute Resolution Committee Charter G.2h Independent Advisors to the Commission Commission – Management Connection Policies G.3 Commission - Management Roles G.3a Controlling Authority G.3b Delegation of Authority to the General Manager G.3c General Manager Accountability G.3d Monitoring Performance of the General Manager G.3e General Manager Performance Planning and Evaluation ______________________________________________________________________________ Page 1 of 2 41 ERMU Commission Policy Manual Table of Contents ______________________________________________________________________________ Delegation to Management Policies G.4 Corporate Limitations G.4a Succession of Leadership G.4b Information and Support to the Commission G.4c Strategic and Business Planning G.4d Customer Interests G.4d1 Customer Data Privacy G.4e Core Customer Services G.4e1 Customer Accounts G.4e2 Electric Services G.4e3 Water Services G.4f Employee Interests G.4f1 Employee Handbook G.4f2 Controlled Substances G.4g Organization, Staffing, and Compensation G.4g1 Performance Metrics and Incentive Compensation G.4g1a Performance Metrics and Incentive Compensation Policy Score Card G.4h Financial Planning and Budgeting G.4i Financial Condition and Transactions G.4i1 Investments G.4i2 Financial Reserves G.4i3 Debt Issuance and Payment G.4i4 Procurement G.4i6 Public Purpose Expenditures G.4j Cost Allocation and Recovery G.4j1 Rates and Charges for Electric Service G.4j2 Rates and Charges for Water Service G.4j3 Customer Deposits G.4k MMPA Relationship, Representative and Governance G.4l Protection of Assets G.4l1 Use and Disposal of Utility Property G.4l3 Mobile Device Guidelines G.4m Corporate Risk Management G.4n Legal and Regulatory Compliance G.4o Environmental Stewardship G.4o1 Water Use Restrictions G.4p External Communications G.4q Community Involvement G.4r Mutual Aid Results Policies G.5 Goals and Results ______________________________________________________________________________ Page 2 of 2 42