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10.2 SR 01-17-2023 Request for Action To Item Number Mayor and City Council 10.2 Agenda Section Meeting Date Prepared by Work Session January 17, 2023 Seth Calvin, IT Manager Item Description Reviewed by Phone System Upgrade Cal Portner, City Administrator Reviewed by Action Requested Receive information, discuss, and provide staff direction. Background/Discussion During the IT budget review and CIP discussion, the Council was informed a phone system server is in need of replacement and the telephone system, purchased in 2015, was also nearing its end of life. The replacement server would be sufficient to use in (2025) in which the phone system is scheduled to be replaced. Further research into the replacement phone system has shown that technology improvements and use of cloud technology could create an opportunity for significant annual savings for telephony services. IT staff took the liberty of getting quotes and specs from eight providers and having staff test three of the providers products and services. Staff would like the Council to consider advancing the purchase of a new phone system which would both better meet city needs and significantly save money over the next 10 years. Financial Impact IT capital purchases generally are funded through the Capital Outlay Reserve Fund, which has sufficient funds available. Mission/Policy/Goal The City of Elk River Mission Statement  Meet changing needs – agile  Responsible for every dollar – good stewards Attachments  Phone System Cost Comparison The Elk River Vision A welcoming community with revolutionary and spirited resourcefulness, exceptional service, and community engagement that encourages and inspires prosperity. Updated: August 2020 /ƚƭƷƭ CiscoWebExZoom3CX —ĻğƩƌǤЊЉ—ĻğƩƭ UserCount262262262 VistaPoint1,500.0$0$15,000.00Cost/User5.92$$7.25$2,950.00 ServerH/W5,000.0$0$50,000.00Add.MonthlyCosts402.0$0$175.00$910.22 ServerS/W2,942.5$0$29,425.00MonthlySupport786.0$0 CiscoLicensing8,500.0 $0$85,000.00E911043.35$ Support1,500.0$0$15,000.00ComplianceRecoveryFee0 CiscoRouter380.86$$3,808.58 CiscoOriginalCost15,750.5$0$157,504.97 PRI23,112.0$0$231,120.00 ManagementCost10,992.0$0$109,920.00 1Timecost17,350.0$0$17,970.00$7,656.00 DeskPhoneCost$$20,000.00$20,000.00 TypicalYearlyCost30,992.0$01TimeCredit Total69,677.8$6$696,778.55$32,875.20$24,894.00$14,392.84 MonthlyCost5,806.49$$2,739.60$2,074.50$1,199.40 TheyProvideSIP$3,045.27$4,105.00$1,199.40 "YearlyTotal$36,543.20$49,260.00$14,392.84 MonthlyCosts $3,000.00 $2,739.60 $2,500.00 $2,074.50 $2,000.00 $1,500.00 $1,199.40 $1,000.00 $500.00 $ CiscoWebExZoom3CX OneTimeProjectCost $25,000 $20,000.00$20,000.00 $20,000 $17,970.00 $17,350.00 $15,000 $10,000 $7,656.00 $5,000 $ $0 CiscoWebExZoom3CX OneTimeCostsDeskPhoneCosts