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6.4 SR Multipurpose Facility Policy Discussion Item To Item Number Multipurpose Facility Advisory Commission 6.4 Agenda Section Meeting Date Prepared by Discussion April 10, 2023 Tim Dalton, FT Center Superintendent Item Description Reviewed by Multipurpose Facility Policy Reviewed by Background/Discussion The Multi-Purpose Facility Advisory Commission is charged with the development of facility policy to be forwarded to the City Council for review and approval. At the February 13, 2023 meeting, staff introduced the first three sections of a basic draft policy for review and edit. Attached are the first three sections in progress, as well as the next three for Commission review. We look to have a full policy for review and approval this summer. Financial Impact Good policy will ensure that appropriate measures are in place to protect the facility and charge appropriately for facility use, programs and services. Mission/Policy/Goal Incorporating sustainable practices Attachments 6.4 at1 Hours of Operation 6.4 at2 General Facility Guidelines 6.4 at3 Reservation Procedures 6.4 at4 Supervision Conduct Policies 6.4 at5 Ice Arena Policy 6.4 at6 Fieldhouse Policy The Elk River Vision A welcoming community with revolutionary and spirited resourcefulness, exceptional service, and community engagement that encourages and inspires prosperity. Updated: August 2020 Furniture and Things Community Event Center SECTION 7 HOURS OF OPERATION 7.0 PURPOSE To set hours that promote efficient use of the building and scheduling of staff to meet the financial expectations of the facility while meeting the needs of our various users. 7.1 DEFINITIONS Peak Season The programming period (span of dates) with the most demand for ice and turf usage. Off Peak Season The programming period (span of dates) with the least demand for ice and turf usage. Prime Time Most desirable time of day to use a facility area, which includes ice, turf, and upper lobby area. Non-Prime Time Typically less desirable time of day for use of a facility area which includes ice, turf, and upper lobby area. 7.2 FACILITY SCHEDULE The Furniture and Things Community Event Center schedule is driven by customer demand and staffing availability, and as such does not have designated hours unless specified differently within this section. A. Walking Track September – March Monday – Sunday 7:15 a.m. – 8:00 p.m. April – August Monday – Friday 7:15 a.m. – 4:30 p.m. B. Senior Activity Center Operating hours for the Senior Activity Center are: Monday – Friday 8:30 a.m. – 4:00 p.m. The Senior Activity Center follows all holidays observed by the City of Elk River including New Year’s Day, Martin Luther King, Jr Day, Presidents Day, Easter Sunday, Memorial Day, Independence Day, Columbus Day, Veteran’s Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional operating hours for weeknight and weekend hours may be scheduled with the approval of the Facilities Superintendent. C. Holiday Hours The facility will be open according to the following schedule on holidays unless events/usage dictate the need for revised hours. Holiday Day/Date Proposed Hours New Year’s Day January 1 7:15 a.m. – 8:00 p.m. rd Martin Luther King, Jr Day 3 Monday in January 7:15 a.m. – 8:00 p.m. rd Presidents Day 3 Monday in February 7:15 a.m. – 8:00 p.m. Easter Sunday Sunday in March or April Closed Memorial Weekend: Saturday in May Closed Sunday in May Closed Monday in May Closed Independence Day July 4 Closed st Labor Day Weekend Saturday -1 Monday in Sept Closed nd Columbus Day 2 Monday in October 7:15 a.m. – 8:00 p.m. Veterans Day November 11 7:15 a.m. – 8:00 p.m. th Thanksgiving 4 Thursday in November Closed th Friday after Thanksgiving 4 Friday in November 7:15 a.m. – 8:00 p.m. Christmas Eve December 24 7:15 a.m. – 12:00 p.m. Christmas Day December 25 Closed New Years Eve December 31 7:15 a.m. – 8:00 p.m.  Room rentals may be scheduled on closed holidays if the rental revenue and availability of staff justifies use.  Customers are subject to a holiday fee for scheduling on these dates due to the increased cost of staffing. Furniture and Things Community Event Center GENERAL FACILITY USE GUIDELINES 8.0 PURPOSE To establish procedures and policies applicable to all areas of the Furniture and Things Community Event Center which promote respectful behavior to all Users and to the building. To promote activities that support the philosophy of this building being both community oriented and financially self-sufficient. 8.1 DEFINITIONS Facility User/User: The individual/group/organization reserving a facility area in the Furniture and Things Community Event Center. May be referenced as “Facility User”, “User”, “Renter”. This person is the main contact person during the reservation and permitting process. FTCEC: Furniture and Things Community Event Center Rental Coordinator: This position may be the Facility Superintendent, Assistant Facility Supervisor, or designee. 8.2 All use of ice, turf, and rental rooms must be reserved and paid for- no casual use. 8.3 Ice, Room and Turf rentals will be made available to USERs 15 minutes prior to reserved time and will be considered complete at the end of the time listed on USERs permit. 8.4 Wall decorations must be adhered with blue painters’ tape to be provided by the USER. 8.5 No glitter or confetti is allowed at the FTCenter. 8.6 Please, no gum or sunflower seeds in the facility. 8.7 Conducting group events or parties in the common lobby areas is prohibited. Users shall be asked to utilize the meeting rooms for the specified rates or consolidate items and store at the Customer Service desk until departure. 8.8 One-hour limit for table use in lounge areas. Staff members reserve the right to inspect coolers and large containers. Patrons are welcome to use the lobby for viewing or dining. 8.9 Children eight (8) years of age and younger must always be supervised by an adult/guardian in the facility/on Furniture and Things Community Event Center property. 8.10 Youth groups (participant’s ages 18 and younger) must be chaperoned on a ratio of one adult per ten (10) youth, or other ratio as Parks and Recreation staff deem necessary 8.11 The FTCEC is a smoke free and tobacco free facility (including e-cigs and chewing tobacco). This includes the facility grounds and parking lot. Please notify your guests about this policy to avoid any inconveniences as the city reserves the right to close or reject a user when in violation of the policy. 8.12 Alcohol can only be consumed in the facility when purchased from and served by a licensed caterer. Minor consumption of alcohol, under the legal 21 years of age, is prohibited. (MN Statue 340A.503) 8.13 Comply with all city ordinance, Minnesota State statutes, and federal laws and establish building use laws for use, which apply to authorized use of the specific room to include room capacities as set forth by the fire code specifications. Violation of these rules may result in the denial of future use of the FTCEC. Denial of use does not exempt violators form possible prosecution under applicable City Ordinances, State or Federal laws. 8.14 Exits in all areas of the facility shall not be blocked or covered for any reason. 8.15 All aisles must be kept clear, clean, and free of obstruction. Maintain a minimum aisle width of 5 feet for rental groups, particularly craft sales or trade shows. 8.16 Fire Fighting and emergency equipment shall not be blocked or obstructed under any circumstances. 8.17 All electrical equipment must be U.L. (Underwriters Laboratories) approved. If not, it will be removed from the premises. 8.18 Facility Users/Vendors at trade show/expo engaged in the business of making retail sales at the FTCEC may require sales tax permits. Facility Users/Vendors are responsible for filing sales tax and must have a Minnesota Sales and Use Tax Permit on their person during the event. This includes, but is not limited to, silent auctions, craft shows, business seminars selling products, fundraisers, etc. 8.19 Animals are prohibited in the facility unless for special needs and/or pre-approved for an exhibit form. Facility User is responsible to clean up all defecation and provide proper cleaning supplies and chemicals for any animals on the property (interior or exterior). Facility User shall be billed for any clean up deemed necessary by FTCEC. 8.20 Operation of any heater, barbecue, heat producing or open flame device, candles, lanterns, torches, welding equipment, smoke emitting devices or material in the FTCEC must have written authorization by FTCEC Management. No fog machines allowed. 8.21 Materials used in the construction of displays, such as draping, table-coverings, banners, props, scenery, greenery, trees, and shrubs must be fire resistant. 8.22 Facility User is responsible to provide coverings to protect furnishings (i.e. table coverings for craft projects with paints, construction requiring adhesives, etc.). User will forfeit damage deposit and be billed for additional maintenance time. 8.23 Use of ladders is discouraged. If ladders are used the Facility User is required to have two people at a given time working with the ladder with one person stabilizing the ladder while the other person is on the ladder. Should FTCEC not feel use of ladder or height is appropriate, User will be denied use of a ladder and/or use of decoration/display and User will be requested to find an alternative solution. RESERVATION PROCEDURES 9.0 PURPOSE To establish procedures and policies regarding the consistent scheduling of the Furniture and Things Community Event Center according to the priority scheduling policy as outlined in Section . To provide staff and FTCEC users with a guide to help ensure the efficient and accurate process of all room rental requests. 9.1 DEFINITIONS Facility User: The individual/group/organization authorized to use Furniture and Things Community Event Center as shown on the Facility Use Permit. Facility Use Permit: The written document showing rental facilities agreed upon by Furniture and Things Community Event Center staff and the facility user. Rental Coordinator: Employee of Furniture and Things Community Event Center who facilities room, ice, and turf rentals. FTCEC: Furniture and Things Community Event Center Tentative: The status of a reservation prior to submitting a payment. Firm: The status of a reservation following a payment. Resident: A Facility User that pays city taxes to the City of Elk River. Non-Resident: A Facility User that pays city taxes in anywhere other than Elk River. This includes residents in Otsego, Nowthen, Livonia Township, Big Lake Township, etc, even if their zip code is 55330 or if they are in the Elk River school district. 9.2 RESERVATION PROCEDURES AND GUIDELINES A. Permit applicants must be 18 years of age or older. B. Residents may not reserve the facility for a non-resident. C. All groups using the FTCEC must have an approved permit, contract, or lease prior to facility use. D. One contact person, who will be present during the entire rental period, must be designated to make all arrangements including room set up, tv/podium use, white board use, etc. which shall be coordinated through and confirmed by the Rental Coordinator prior to the event date. Organizations with more than one division (i.e. youth athletics) will be required to identify one (1) contact person to schedule the meeting room facilities for each division or group within their organization. E. Basic operation for the audio/visual and sound equipment is included and should be confirmed when placing the reservation. Requests for additional equipment and/or will be an additional expense to the User. F. Facility Reservations require a two (2) week processing period. Full payments are required at the time of rental via cash, check or Visa/Mastercard/Discover. Checks are to be made out to the City of Elk River. G. User agrees to pay the City of Elk River for rental of the facilities listed on the permit and will adhere to the required reservation timelines and guidelines. Times listed must include all set-up/clean up time need by the caterer and/or customer. Occupancy of the reserved facility after the time indicated on the permit will result in additional rental fees and security guard fees (as needed), which will be charged to the renter. H. No items are to be left overnight. Occupancy after the stated ending time may result in additional rental fees, which will be deducted from the damage deposit or charged to the Facility User. I. If deemed necessary, the City reserves the right to substitute a meeting room other than that stated on the Rental Permit, to minimize conflicts of compatibility, space, and scheduling. J. The City of Elk River reserves the right to establish a permit, contract or rental agreement based on specialized requirements and length of permit, such terms as mutually agreed upon by the City and User. 9.3 PRIORITY SCHEDULING A. Reservations are accepted as first-come first-served based on the priority classification outlined in Section of the Furniture and Things Community Event Center policies. B. Special Note: Due to the nature of the Furniture and Things Community Event Center operation, there will be a need to coordinate and schedule private, commercial/business or non-resident civic group in advance of the priority scheduling guidelines as outlined above. When staff feel consideration as been given to the previous year’s use of a particular area and/or programming needs, these requests will be processed (i.e. Community Room for a private event, conference, training, trade show, special event, etc.). 9.4 SPECIAL FEES/DAMAGE DEPOSITS A. A special use fee may be required in some events/activities. This fee will be applied to cover unusual, anticipated expenses, such as excessive clean-up, unusual set-up, excess electricity, or phone usage, and/or damages associated with the user’s program or events. The special user fee is payable at the time the reservation is made and will be held until it has been determined by the City if any or all the fee was used. Any unused balance will be returned to the user and/or invoiced. B. A damage deposit in addition to the rental fee required as per defined under Section , Damage Deposits. This fee shall be returned within two (2) weeks after the event if no deductions are necessary. Violation and/or failure to adhere to all guidelines may result in denial of future permits for the use of the facility and forfeiture of damage deposit. 9.5 CANCELLATIONS AND REFUNDS A. Refunds will not be issued for no shows. B. A full refund less a $10 cancellation fee will be administered for cancellations given with a 48-hour notice. Meeting Room and Fieldhouse Cancellations: The proposed meeting room and Fieldhouse rental cancellation policy states the following:  Room cancellations received within a 2 or more week (14-day notice) can receive a full refund.  Room cancellations received 1-2 weeks or 7-13 days in advance of the permit date can choose to reschedule. If the user does not reschedule, they do not receive a refund. They either forfeit the paid rental fees and/or are invoiced for the room rental.  Room cancellations received less than one week (6 days or less) do not receive a refund or option to reschedule. 9.6 PROCEDURES AND/OR POLICIES SPECIFIC TO FACILITY AREAS A. Meeting Room, Party Room, Flex Room, Upper Lobby/Rules and Regulations 1. The room rental fee includes a staff on duty, tables and chairs assigned to the room, tear down, and clean up. 2. Any additional tables and chairs needed must be rented at a cost of $5/8’ banquet table and $.75/black metal folding chair. 3. Basic operation for the Audio, Visual and Sound equipment is included and should be confirmed when placing the reservation. Requests for additional equipment and/or will be an additional expense to the User. 4. Linens, table skirts, paper products, glassware, flatware, and decorations are not provided. 5. To avoid an inconvenience to you and your guests, USERS must inform their guests the facility is smoke and tobacco free to your guests. 6. USER groups of 75 or less may bring their own food and non-alcoholic beverages. 7. Groups of 75 or more, groups who are requesting catering services, or groups who would like alcohol must use a caterer on the FTCEC approved caterer list. 8. Groups who would a food truck as part of their event must use a food truck on the City of Elk River’s approved food truck list. 9. If the FTCAC deems the scale of an event will require security, it will be booked at the USERs expense. B. Fieldhouse Rules and Regulations. C. ARENA RENTAL/Guidelines, Rules and Regulations. Refer to Section . D. LOCK-INS/AFTER HOUR/Guidelines, Rules and Regulations. Refer to Section . SECTION 12 SUPERVISION/CONDUCT POLICIES 12.0 PURPOSE To establish procedures and policies for the enforcement of Furniture and Things Community Event Center rules and regulations to promote the safe, enjoyable use of the FTCEC by all users. 12.1 SUPERVISION A. Children eight (8) years of age and under must always be supervised by an adult/guardian in the facility/on FTCEC property. B. Youth groups (participant’s ages 18 and younger) must be chaperoned on a ratio of one adult per ten (10) youth, or other ratio as Parks and Recreation staff deem necessary. 12.2 SUPERVISION/CONDUCT A. Adult leadership/children supervision. Every user of the facility must be under competent adult leadership (supervision). The user shall assume full responsibility for a group’s conduct and for any damage to the building or equipment. Children must always be kept under direct supervision of adults and kept confined to the reserved area of the user group. The City will not assume liability for unsupervised children. The City will be paid for any damage or additional cleaning for any costs incurred because of unsupervised youth. B. If deemed necessary because of the type of event or activity, the City reserves the right to assign a staff person and/or licensed police officer for a user group at an additional cost to the Facility User. C. Disorderly conduct shall be grounds for immediate termination of the activity/event without refund. This will be determined by City staff or a licensed policing agency (i.e. police officer). 12.3 CONDUCT A. Facility User shall be solely responsible for the orderly conduct of all persons using the premises by its invitation, expressed or implied, during all times covered by the Facility Use Agreement. The Facility Superintendent reserves the right to eject or cease to be ejected from the FTCEC, any person or person engaging in objectionable or unlawful conduct. Manager may provide at the Facility Users expense, any security determined by the Facility Superintendent or appointed building staff to be necessary to maintain order on the Rental premises. Facility Superintendent shall determine the number of security/on-duty police officers necessary for a particular event. This agreement is subject to, and Facility User, its agenda and employees shall use and occupy the premises pursuant to, all reasonable rules and regulations prescribed by the FTCEC, City, and Facility Superintendent. Facility User shall conform with all statues, ordinates, rules, and regulations in force or applicable during the rental period(s). B. All persons present at any activity on FTCEC property shall abide by the policies of the Furniture and Things Community Event Center. At their discretion, FTCEC staff, his/her authorized representative, peace officer or other policing for may: 1. Order the removal of any offender, 2. Order the immediate removal of all intoxicating liquor from the premises, or 3. Revoke the permit, immediately and order all person from the premise, without refund or any monetary compensation to the Facility User. C. No alcohol is allowed outside the Meeting Rooms or designated facility areas as reserved. People will be asked to set back inside the room rented to consume the alcohol or dispense (pour out) the remaining portion of the drink. Please notify your guests of this guideline. Furniture and Things Community Event Center SECTION 21 ICE ARENA 21.0 PURPOSE To establish operating guidelines specific to the arena to promote ice use and dry floor activities. To provide an environment attracting diverse functions on each type of floor surface with priority in ice use for drop-in, structured or dry floor rentals. 21.1 DEFINITIONS Ice Arenas: Includes the ice arena floor, team rooms, skate lobby, figure skating/coaches’ room, other, arena office, mechanical rooms, and Zamboni. Ice (use) The rink with ice. Dry floor The rink without ice being a painted concrete flooring. 21.2 FEATURES A. The Ice Arena One occupancy capacity is ### based on full spectator seating of 1,600 and simultaneous rink use. B. The Ice Arena Two occupancy capacity is ### based on full spectator seating of 300. 21.3 FACILITY SCHEDULING, PRIORITY, AND PROCEDURES A. The priority of scheduling users is referred to in Section B. Scheduling of ice will be completed up to 12 months in advance for recreational programs and major uses. Ice scheduling and contracts for major ice users shall be scheduled through the ??. Permanent and season arena personnel shall schedule and process short term ice use permits. 21.4 FEES A. Fees shall follow the fee structure for ice rental. The Ice Rink Manager (Rich) shall have the ability to provide reduced rates during non-prime time hours and low volume use times to promote a self-sufficient operation. 21.5 HOURS OF OPERATION A. The Ice Arena hours of operation shall follow the general hours per Section B. The Ice Arena hours shall be governed by the ice use therefore hours may differ on a short-term basis. 21.6 RULES/REGULATIONS AND GENERAL OPERATING GUIDELINES (STAFFING) A. Refer to Section. B. All users shall adhere to the General Facility guidelines as defined in Section. C. The Ice Arena operation is affiliated with the Minnesota Ice Arena Managers Association (MIAMA) shall adopt their rules and guidelines in our operation. D. All Facility Users renting the ice arena must comply with rules and regulations in Section of the Furniture and Things Community Event Center Operating Guidelines. E. General Arena Rules and Guidelines for Ice Rentals and User Groups:  The Furniture and Things Community Event Center is a tobacco free facility. Smoking or use of tobacco by persons under 21 years of age is prohibited as per Minnesota State statute.  Persons suspected of alcohol/drug/illegal substance will not be allowed to participate in ice rental. The Elk River Police will be called on any questionable occurrences.  All groups using the Ice Arena must have a least one adult actively supervising their group. This adult is responsible for the on and off ice behavior of all parties in their group. Additional adult supervisors may be required depending on the type and size of the group.  Non-ice users are the responsibility of the rental group.  All youth groups partaking in hockey are required to wear full USA Hockey Certified (protective) equipment. Equipment includes, but is not limited to, helmets, mouth guards, pads, and gloves. Adult group participants are always encouraged to wear protective equipment.  All groups partaking in broomball are encouraged to wear hockey helmets.  To acquire a team locker room, the group leader must make the request to use the locker room combinations. Locker rooms are for changing and your security; they are not play areas. When rental is over, rental group is to clear out locker room as soon as possible. The team room must be picked up and locked before group leader keys are returned.  It is the rental group’s responsibility to take and leave the ice at contracted times. The Community Center reserves the right to adjust ice times due to circumstances beyond their control.  Teams can temporarily affix team banners to the non-ice side of the glass with suction cups or as approved by management staff during game times and/or team photographs only. All other signs/banners must be pre- approved by the Arena Operation Supervisor, or the Rental Coordinator during the permit process. The Facility User may not affix adhesives (tape) nor pins to post any signs, posters, notices, banner, graphics, visual display, artwork, and other decorations or other items desired to be hung from the walls, ceiling, or windows. Should a special consideration be requested, written permission will be reviewed and granted/denied by the said staff. Confirmation for any allowances will be written on the permit. The facility user shall be liable for any damages caused in violation of these rules.  It is the responsibility of the rental group to follow all additional posted rules as summarized below, and to follow instructions of the FTCEC Staff.  A variety of activities/events and meetings are scheduled in the FTCEC. Please respect each other’s space and occurring event. F. General Rules of Conduct in the Ice Arena The following behavior is prohibited. Violators will be asked to leave the FTCEC. Offenders will be subject to suspension of use privileges and may jeopardize full use by an Association (organized group).  Engaging in horseplay  Using sticks, pucks, or balls in off ice areas.  Throwing of objects  Loitering  Hanging over the railings of over ledges  Fighting or disruptive behavior  Using offensive, obscene, or abusive language  Drinking alcoholic beverages, use of tobacco and/or illegal substances on the Furniture and Things Community Event Center premises.  Bringing pets in the building  In-line skating and skateboarding in the facility.  Participating in acts of vandalism. (Such acts should be reported immediately to FTCEC staff. Vandals will be held responsible for full amount of damage.) G. Ice Arena General Skating and Use Rules  No one is allowed on the ice until the Zamboni is off the ice and the double doors are closed.  For your safety, stay clear of rink doors while ice is being resurfaced.  Food and beverage are not allowed on the ice.  Tag, ball throwing, racing or “crack the whip” are not allowed  Street shoes, chairs or other skating assistance devices are not allowed on the ice.  During public skating sessions, hockey and figure skating practices are not permitted. Please refer to Open Freestyle and Open Hockey times.  Do not sit on boards or in penalty or player’s boxes.  Skate guards must be worn when walking in bleacher or lobby areas.  Skate at SLOW SPEEDS to avoid collisions and watch out for small children.  Obey the Rink Attendants.  Management is not responsible for lost or stolen articles.  Use trash receptacles. Help us maintain a clean, friendly facility.  Share in the pride of our facility and use the facility in a respectful manner H. Skate Aid Use  Skate aids may only be used by skaters 8 years old and under.  Only arena authorized skate aids (the white ones inside the cage0 may be used. No-homemade aids or chairs are allowed on the ice.  Any person using a skate aid must be accompanied by an adult skater.  No skate aid is to be left unattended on the ice.  No skate aid should block a doorway on the rink. I. Team Room Rules  The FTCEC is not responsible for lost or stolen articles.  Team members will be held responsible for any damages to the team room and associated areas used by the group. A vandalism policy is in place to identify and provide options for reimbursement of the valued damage.  Deposit waste in waste receptacles. Your assistance to pick up tape balls and beverage containers is appreciated. 21.7 SUPERVISION AND CONDUCT OF USERS A. Refer to Section and Section. B. Arena personnel shall be designated to supervise the arena at all times of scheduled ice/or during Community Center events when high volume through the arena area is anticipated to ensure safety and provide general customer service. 21.8 SECURITY AND SURVEILLANCE A. Refer to Section11. B. The public shall be notified that the FTCEC has surveillance equipment in operation. 21.9 OPERATIONAL GUIDELINES, STANDARDS, AND STAFFING A. Safety standards 1. Maintain clean, safe facility. 2. Maintain documentation of routine maintenance checks on equipment, incidents and inspections and associated record keeping promoting safe practices. B. Maintain proper license and inspections 1. Maintain air quality standards as set forth by the State of Minnesota Environmental Health Department C. Emergency Arena Personnel shall be trained to respond to basic first aid incidents. 1. Arena Personnel shall be readily available and willing to assist emergency service personnel when called to the facility for an injury/incident. 2. Arena Personnel shall be proficient in responding to emergency procedures to include the FERP (Facility Emergency Response plan) covering fire, tornado/severe weather, chemical spills, and other emergency procedures. 3. Maintain regular/annual training on emergency equipment and procedure specific to ammonia. Permanent staff shall be trained on SCBA annually. D. Inspection Programs and Records 1. Inspections and records of hazardous material equipment will be completed daily. 2. Records shall be kept for the necessary retention schedule and made available for review by certified inspectors upon request. 3. Maintenance procedures and training shall meet all criteria and standards per OSHA, part 1910.120, page 120, paragraph Q. E. General Maintenance/Operation 1. Refer to Section. 2. Cleaning standards shall be of quality to promote return customers and maintain good safety practices. 3. OSHA standards shall be maintenance. 4. Proper equipment and timely repairs to assure safety and efficiency in the building operation. 21.10 SERVICES AND MERCHANDISE A. Refer to Sections B. The Arena shall provide rental skates, skate sharpening services and provide limited pro shop items/merchandise for sale. 21.11 PROMOTIONS/MARKETING A. Refer to Section. B. Merchandise for sale is available in the Arena Office. C. The arena shall aggressively market the facility and promote the sale of merchandise. D. The FTCEC shall not take cash transactions nor support of the agencies to do so for sale of “commission” items and/or fundraisers unless pre-approved and authorized by the Facility Superintendent. E. The Arena shall offer advertisement opportunities per the guidelines defined in Section, Advertisement and Soliciting. F. Any commission ice rates, or sales must be pre-approved by the FTCEC Commission prior to commencement of any agreement. G. The Arena shall promote events (i.e. clinic, tournaments, fundraisers, special events, etc.) scheduled in the arena by outside entities upon requested and materials provide by an independent group. Furniture and Things Community Event Center SECTION 22 FIELDHOUSE 22.0 PURPOSE To establish a guideline for operation of the fieldhouse in support of the direction to provide priority for scheduling. To make provisions for recreational programming as a secondary use of the fieldhouse. 22.1 DEFINITIONS Prime Time: High demand or most desirable times for use of the facility area as determined in the hours of operation. Summer Prime Time: Monday thru Sunday 10:00am -5:00pm Fall, Winter, Spring Prime Time: (School Year) Monday- Friday 3:00pm-10:00pm Saturday 9:00am-8:00pm Sunday 12 noon-7:00pm Non-Prime Time: Lower demand times for use of the facility area. All other times as specified under “prime time”. Resident: Individual (s) or group (s) able to provide acceptable proof of residency as per the User Definitions in Section. Non-Resident: Individual (s) or group (s) unable to provide acceptable proof of residency as per the User Definitions in Section. 22.2 FACILITY SCHEDULING, PRIORITY AND PROCEDURES This section needs more work – first draft below based on city’s current field scheduling policy A. Priority scheduling for the Fieldhouse rentals will be the following: st 1. Group 1 – 1 Priority will be given when special events or special programs may be scheduled with at least one months’ notice. 2. Group 2 - Elk River Area School Times will be Mondays through Fridays from 3 pm to 6 pm. 3. Group 3 – Recognized Youth Athletic Associations 4. Group 4 – Non-profit youth organizations comprised of at least 51 percent City of Elk River residents. The organization must be a recognized community sports organization pursuant to Section , Community Sports Organizations. 5. Group 5 – All other youth and adult users. This includes religious organizations, for-profit organizations, tournaments, club teams, clinics and/or camps with individual or team participation. All coaches must be background checked and have completed coaches training. Group 1 - City-sponsored or co-sponsored events. This includes all city athletic programs and/or leagues. Group 2 - Public or private schools located in Elk River, including school athletic organizations, clubs and varsity teams. Group 3 – Recognized youth athletic associations as outlined below and determined by the Parks and Recreation director or designee. Criteria used to determine recognized associations include: A. Adherence to requirements set forth in this policy pursuant to Section , Community Sports Organizations. B. History of involvement in the Elk River Community C. 60% Elk River Residents D. Collaborations with the city Group 3 will receive priority times weekdays from 6 pm to 10 pm The current recognized list of youth athletic organizations is maintained by the city and reviewed annually as needed. As needed, the city will manage an adjudicatory process in order to review youth athletic associations with a group 3 priority. The purpose of the review will be to ensure the youth athletic associations with group 3 priority are adhering to the requirements set forth in this policy. If it is determined that a youth athletic association needs to be removed from Group 3, the action may be processed through the Park and Recreation Commission. Verification of Elk River Residency. Residency will be established as needed by providing verified rosters from the past season that include the names, addresses, phone numbers, dates of birth and school attended for all youth participants. The roster must also include the full name, home address, email address and telephone number of the head coach. 22.3 FEES A. Fees shall follow the fee structure for Fieldhouse rentals per Section, and specific to the Fieldhouse rentals refer to Section. Full Fieldhouse/Turf Floor November – April Resident Non- Resident Weekday Days (before 2:00pm) (school in session) $100 $115 Weekday Evenings $140 $161 Weekends $170 $196 May – October Resident Non- Resident Weekday Days (before 2:00pm) (school in session) $50 $58 Weekday Evenings $70 $80 Weekends $85 $98 Partial Fieldhouse/Turf Floor November – April Resident Non- Resident Weekday Days (before 2:00pm) (school in session) $55 $70 Weekday Evenings $80 $88 Weekends $95 $109 May – October Resident Non- Resident Weekday Days (before 2:00pm) (school in session) $25 $29 Weekday Evenings $35 $40 Weekends $45 $52 All rental fees are due at time of reservation. Facility spaces may not be reserved without full payment. 48 hour notice is required to receive a rental refund. There is a $10 fee for all reservation alterations or cancellations. 22.4 HOURS OF OPERATION A. Refer to Section. 22.5 RULES/REGULATIONS AND GENERAL OPERATING GUIDELINES (STAFFING) A. Refer to Section. B. Gymnasium Rules/Regulations *Violators will be removed from the facility and directed to leave the building without a refund.  NO FOOD, GUM, OR BEVERAGES ARE ALLOWED. Water fountains are available near restrooms in fieldhouse.  NO JACKETS, DUFFAL BAGS OR OTHER PERSONAL ITEMS WILL BE ALLOWED.  No black soled or other shoes that mark the turf will be allowed.  No dunking, hanging on rims or hanging on nets.  No running or bouncing balls in the hallways.  No spitting on floors or walls.  Inappropriate language or gestures will not be tolerated. Individuals using foul language or showing unsportsmanlike behavior will be suspended from the facility without a refund.  FTCEC staff reserve the right to determine all Fieldhouse use.  Respect all FTCEC staff, patrons, and equipment.  No kicking or sitting on equipment.  C. The participant has the financial obligation to replace balls or equipment that is damaged and/or if found they have stolen an item (s). D. Participants are limited to the gym activities that we provide equipment for unless other activities are authorized by FTCEC Staff