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4.1a ERMUSR 05-09-2023Elk River Municipal Utilities COMMISSION POLICY Section: Governance Category: Authority and Purpose Policies Policy Reference: Policy Title: G.Ie Organizational Values PURPOSE: Governance and leadership style set the tone for organizational culture. With this policy, the Commission acknowledges the importance for establishing expectations for organizational values to guide policy development and organizational behavior. POLICY: The Commission adopts, as an expectation of organization operational behavior, and commits to govern in a manner consistent with the following organizational values: Value 1: Integrity — Honest, accountable and united in all that we do. Value 2: Quality — Services that reflect excellence, dependability and expertise. Value 3: Communication — Respectful and engaged interactions that are timely and clear. Value 4: Safety — A culture that protects our customers, employees and assets. Value 5: Competitive — Provide the best value for the services we deliver. POLICY HISTORY: Adopted May 9, 2017 Revised June 12, 2018 Page 1 of 1 59