6.1d1 ERMUSR 05-09-2023OUR
MISSION
To provide our customers
with safe, reliable, cost-
effective, and quality
Long-term electric and
water utility services.
To communicate and
educate our customers
in the use of utility
services, programs,
policies, and future plans.
These products and
services will be provided
in an environmentally
and financially
responsible manner.
OUR
VISION
Provide exceptional
services and value to
those we serve.
OUR
VALUES
INTEGRITY
®° QUALITY
OCOMMUNICATION
O0 SAFETY
r� COMPETITIVE
ERMU Recognized as Reliable Public Power Provider
Elk River Municipal Utilities has earned a Reliable Public
Power Provider (RP3) platinum level designation from the
American Public Power Association for providing reliable
and safe electric service.
The RP3 designation, which lasts for three years, recognizes
public power utilities that demonstrate proficiency in four
key disciplines: reliability, safety, workforce development,
and system improvement. Criteria include sound business
practices and a utility -wide commitment to safe and
reliable delivery of electricity. ERMU joins 271 public power
utilities nationwide that hold the RP3 designation.
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PLATINUM LEVEL
ELK RIVER MUNICIPAL UTILITIES
ELK RIVER, MN
MAY 2023 - APR 202E
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"We couldn't be prouder to be honored With this designation. This is a culmination of
a lot of work from a lot of people Who really care about providing safe, reliable power
to our community. But this designation is not a final destination. ERMU is committed to
continuously (oohing for ways to improve our operations and service to our customers."
- Marl? Hanson, General Manager
Representatives from ERMU in Washington, D,C,
Pictured. Commissioner Mary Stewart, U.S. Senator
Amy Klobuchar, and General Manager Mark Hanson
ERMU General Manager Mark Hanson, Conservation
& Key Accounts Manager Tom Sagstetter, and
Commissioner Mary Stewart recently attended the
American Public Power Association Legislative
Rally in Washington, D.C. The conference included
sessions on the energy tax provisions of the
Inflation Reduction Act and individual meetings with
Minnesota Representatives and Senators to discuss
concerns, ask questions, and highlight the benefits
of hometown utilities.
Drinking Water Week is May 7-13
For more than 40 years the American Water Works Association
and its members have celebrated Drinking Water Week -
Drinking
a unique opportunity for both water professionals and the communities they serve to recognize the vital role water Water
Z023
plays in our daily lives. For ERMU customers, this essential Week
resource relies on eight wells, six treatment plants, four May 7-13, 2023
water towers, nearly 120 miles of water main, more than
1,300 fire hydrants, and just under 3,000 valves. Our community is fortunate to have access to
naturally filtered water as our wells are supplied from the Mount Simon -Hinkley Aquifer. ERMU
is committed to conserving and protecting our excellent water source so high -quality drinking
water is there when you need it.
RP3
89
SPRING PROJECTS?
CALL BEFORE YOU DIG
Whether it's a smaLL project or
a large home improvement,
every digging project should
begin with a caLL to 811, the
national call -before -you -dig
phone number.
Every six minutes, an
underground utility line is
damaged because someone
decided to dig without first
calling 811. The risk of injury
or even death is serious, as
are the costs for repairs or
fines. Whether you're putting
in a fence, planting a tree, or
building a deck, locating your
Lines before you dig can really
save you!
SAFE DIGGING TIPS:
■ CaLL 811 or go online to
request a Locate three
days before digging.
■ Dig parallel to utility Lines
and use caution When
removing soil.
■ Use hand tools When
Working Within 24 inches
of the edge of utility Lines.
■ Watch for signs of a gas
Leak Like smeLLing rotten
eggs and/or hearing a
hiss, WhistLe, or roar.
Hydrant Flushing Scheduled May 8-16
Spring has sprung, which means
Elk River Municipal Utilities
employees will be flushing all
of the city's 1,300 fire hydrants
beginning the week of May 8.
Hydrant flushing serves as a
preventative maintenance activity,
ensuring all hydrants, valves,
and water mains are in good
working order when needed. The
high-pressure release of water
from a hydrant also helps clear
any sediment or debris that has
accumulated in the pipes over
the low -use winter months, which
improves water quality and overall
system reliability.
While your hydrants are being
flushed, please refrain from using
water, if possible. This will help
avoid drawing discolored water
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Hydrant Flushing Zones 4
May 8th NNW
May 9th
May 10th %
Y,o AP
May 11th
May 12th
May 12th, 15th or 16th I
—Please know that there is the
potential of +/- 1 or 2 business days
to this schedule, as we occasionally
encounter faster or slower rates of
flushing to adequately complete 0 0.5 1 2 Miles
maintenance.
into your home. We thank you in
advance for your patience while we conduct this important maintenance.
AC Tune -Up Program Rebates Available
An air conditioner needs frequent maintenance to assure a long life and optimum performance.
With ERMU's AC Tune -Up Program, electric customers can receive up to a $75 bill credit
toward the cost of a tune-up by an HVAC professional. Benefits of an air conditioner
tune-up include:
Efficiency. A tune-up can increase your unit's efficiency by up to 15 percent.
Durability. If your AC unit is working harder than it should be, it can cause excessive wear
and tear. Performing any necessary maintenance will help ensure that your system lasts longer.
Reduced costs. Using an air conditioner that is not operating properly will result in higher energy
bills. Having to purchase a new unit prematurely because of poor maintenance is also costly.
For program details or to download a rebate application visit our website at ERMUMN.COM.
Know what's cool?
Saving money with an
AC Tune -Up Rebate.
WE WELCOME YOUR QUESTIONS AND COMMENTS: ERMUMN.COM 1 763.441.2020
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