4.1a ERMUSR 06-13-2023Eli River
Municipal tilities
COMMISSION POLICY
Section:
Governance
Category:
Authority and Purpose Policies
Policy Reference:
Policy Title:
G.lf
Organizational Fundamentals
PURPOSE:
The foundation to a building provides the structure stability to support the many components of
the building, each of which service for different functions and combine to provide value and
meaningful purpose. Similarly, organizational fundamentals serve as foundational concepts on
which to build a company. These organizational fundamentals then align with and provide
support and guidance for achieving the mission and vision of the organization.
POLICY:
The Commission adopts and commits to govern in a manner consistent with the following
organizational fundamentals:
Fundamental 1: Safety, Reliability, and Quality of Utility Services.
Fundamental 2: Customer Service and Employee Development.
Fundamental 3: Competitive Rates, and Financial and Organizational Health.
POLICY HISTORY:
Adopted May 9, 2017
Revised November 13, 2018
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