6.01d2 ERMUSR 11-14-2023Am I ready...
► To have immediate access to my near real-time
electric and Water usage data?
► To have more control over my utility usage based on
AMI's near real-time data?
► To save money by reacting to my AMI data and
adjusting my electric and Water usage based on AMI's
near real-time data?
► To be informed With prompt communication in the
event of a disruption of electric or Water service?
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AMI Introduction
Elk River Municipal Utilities (ERMU) is about to begin a new era of service. The Advanced
Metering Infrastructure (AMI) project Will involve installing new electric and Water meters
throughout our entire service territory. The new equipment Will allow us to provide
improved service, operational efficiencies, and better billing information.
AMI Installation
ERMU Will begin installing the new smart meters in spring of 2024. Due to the unique
features of each type of installation, they Will be installed by neighborhood With the
assistance of a third party vendor. An installation map can be viewed using the OR code
or by visiting ERMUMN.COM.
AMI Communications
With communication as one of our core values, ERMU Will provide customers With timely
updates primarily through our Website, social media, and newsletters. Additionally, our
customer service representatives are available to assist you With any questions you may
have during regular business hours (8:00 a.m. - 4:30 p.m.) at 1r33441.2020.