2.4 ERMUSR 02-13-20244r,;.Z,
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Municipal Utilities UTILITIES COMMISSION MEETING
TO:
FROM:
ERMU Commission
Tony Mauren — Governance & Communications Manager
MEETING DATE:
AGENDA ITEM NUMBER:
February 13, 2024
2.4
SUBJECT:
Committee Charter Updates
ACTION REQUESTED:
Approve updated committee
charter language.
BACKGROUND/DISCUSSION:
At the January 2024 meeting, the Commission performed its annual reviews of its committee
charters. During discussion it was recommended and approved to update the language to state
that "Committee Meetings may be open or closed in accordance with Open Meeting Law."
At the time of the meeting the Dispute Resolution Committee Charter was not incorporated in
that update under the assumption that disputes related to account information would be
classified as private or nonpublic and therefore automatically be closed. Advice from legal staff
is to make the language consistent across all charters.
Attached is the updated Dispute Resolution Committee Charter with two redline edits stating,
"For qualifying customer disputes, the Committee will provide: ;; fermal an informal hearing in
elp-Se' FneetiRg accordance with Open Meeting Law allowing the customers to communicate
the concern..."
ATTACHMENTS:
• Updated ERMU Policy - G.2g4 - Dispute Resolution Committee Charter
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