4.2b EMRUSR 07-09-2024ERMU Initiatives Dashboard
Updated:6-24-2024
I
Item
Initiative
Description
ProjectLead
Goal
Status
Updated
Notes/Updates
Theme 1: Communication - Improve the effectiveness of our communications inside the organization, with our customers, and with the community.
+
Achieye...ent A..,...d-s
awards, et and additional branding'signage plaques, _
TM
?0�3
100% 9
7127/2023
COMPLETE: The display area in the office hallway has been updated.
P Y Y P
Develop a*d implement new Fat..«,.., that Will
COMPLETE: Chat and online application features are fully operational.
r«t _ t: a �., t
«t . t D t.._ T .,t D D ,
IS
� 1
°
1040' 4
Continued efforts for communication will be operational as we explore
OR 9MRFAo
addional SmartHub and Messenger enhancements.
ERMU held its disaster recovery TTX on December 16th. Reached out to
Develop a disaster recovery/emergency response
Connexus for info on training bird dogs. ERMU and ERFD went through a
1
Disaster Recovery Plan
plan. (Prereq for Reliable Public Power Provider
MT/TG
2024-25
25%
6/24/2024
dark sky scenario May 15th. Mark, Tom G. and Chris S. attended MMUA's
Designation Renewal.)
Disaster Recovery Training July 12-13. Mike, Chris and myself will attend
MMUA Emergency Plan Conference February 21-22 2024. Awaiting a copy
of Shakopee's plan to use as a blueprint.
Look at responsibilities, membership and frequency
All committees have been evaluated. Enhancements will include ensuring a
Evaluate role of all
of all committees. Create a committee to identify and
at least one manager from both the office and field locations will participate
2
Committees; Develop
track potential internal initiatives (annual company
TM/SY
201-1
6/24/2024
on all committees. Additionally all committees will have a charter explaining
Community Engagement
meeting) and external opportunities (National Energy
their purpose, budget and meeting frequency. A community engagement
Committee
Foundation partnership for school district
committee will not be created.
engagement).
Page 1 of 6
52
ERMU Initiatives Dashboard Updated:6-24-2024
Item
Initiative
Description
Project
Goal
Status
Updated
Notes/Updates
Lead
Theme 2: Personnel and Governance - Develop our most valuable and vulnerable assets .... our commissioners, employees, leaders, and future leaders.
}
Planning Preeedure
Develop sueeessieft plaffning and staff addition
preeess for e.. ,.. «:.. „ c ,e„ts based on
C44
1014
^ 114 OW 4
Removed as Operational. Succession planning is the roll of every manager.
Develop Staff
includes tops .s „_esen4o_. Develop
COMPLETE: Pertinent field staff have rotated through office to provide
4
n,...,.i,.„...,,„«n............. c _
and
..,.......:«:,.,. for ,.cc.,.,,,.«„cc«,.,,....,...,....:«t, c.,.ia
A41�-C,1
613413034
training. This effort has been successful and will be recurring eve one to
g• g �S'
2�4
cc« wo«« _ ..„ _ « „ e „ti «� _
SY
two years. Office Staff will be provided the oppoutunity yearly for a ride
along with field staff.
I
Management Policy
Format policy manual. Review and revise policies.
GM/TM
3-24
85%
6/24/2024
Management staff contnues to review management policies bi-weekly. This is
Manual
a 2023-2024 initiative.
2
Wall Art for Field Services
Determine best way to enhance the FSB office
TM/TG
024
40 /od o
6/24/2024
Staff has provided much of the art/photos/maps needed for the project and
Building
environment through art and sound panels.
will be working with KJ branding on final designs.
Page 2 of 6
53
ERMU Initiatives Dashboard Updated:6-24-2024
Item
Initiative
Description
Project
Lead
Goal
Status
Updated Notes/Updates
L
Theme 3: Strategic Thinking - Create a culture of strategic thinking and ensure line of sight from mission to vision.
4-
Plan c ", _ Eleetfie eti:��,
Develop ... lart for
�
-
0
104 OW 4
COMPLETE: The Level 3 (DC Fact Charger) has been removed from
Coborn's parking lot. The Level 2 charger downtown is in the process of
being turned over to the City's EDA. ERMU will continue to own/maintain
the Level 2 charger in our office parking lot.
getting atit of operating publie
for .lest_is - .a..._..:... Also ineirldes
ehafgers ehisle
developi......A...inistrat:.,,. and Operational
a._ ..ff di fig NO , iAtFi1NA:....
systern in response to ial and residential
...,, ..1...-,..._.
Programs
t,. ..til:..,, ,...pabil:,... ti
�=
�21
"°e
l nm cm4
On Lola ....til ,.aria is ,.ampleted Fall 42024 ci141 to ,...,.1....te the
fate y rlepa
best 09
Move to Theme 6
I
Review/Update Authority
and Purpose Polices
Review the need to update our strategic guidance to
ensure relevancy to current industry trends and the
changing socio-economic environment.
:MjH
2O24
7 IS
6/24/2024
The management team is reviewing potential edits to our mission, mission
and values.
2
Volt/VAR Control
Investigate methods to identify/predict peak usage
times and implement Volt/VAR control strategies to
reduce peak usage.
MT
2025
0%
9/22/2022
On hold until after the AMI deployment is completed
Page 3 of 6
54
ERMU Initiatives Dashboard
Updated:6-24-2024
I
Item
Initiative
Description
ProjectLead
Goal
Status
Updated
Notes/Updates
Theme 4: Technology - Implement the prudent use of technology to improve efficiency and increase customer choice, communication, and value.
ESR! GIS Mapping
!`..«...lete tl.e:.....,,..V.,...t..
the «.......:..........te
4WK
0 : 7,12 11-20 3
Th...,...... .. ..« 1..... t1.,.....4.....«,, installo., :..
&f the .,..t..l...ses to
of
..,.lulling GPS data
to transition field
Md waiting
I.� ,.,.«:,.., ,.. ,,.� C:,,l,l Trt.. «....,,�....«« ...,.«I.:«g
GIS to lear......,1
,.Meet:,.ff stag
Avef ,. tl.,.....:..g the ESRI maps.
with
,.«., ,.1........... TOM Ghfi.. 9 heA',. «....,,. ,.,.«FAAti,.
115
all
Maps.
A ng has been making the eerreetions needed t,....,..,e f ,......�,1
Removed as Operational.
2
�A l eta: t;
4
�, ,, ,
COMPLETE: Have begun to utilize some canned reports/graphs for
reporting,
p g, anhave also founduse reports that are not available m iWE.
Beginning to identify graphs/info to customize portals for operations and
executive staff. Future enhancements will be tracked operationally.
3
n«,a...,:«... TO T data NIDAIS «.. ONIS
S�F
° 60414;14
COMPETE: AMI integration with billing and MDMS is complete.
Continued efforts for process improvements will be part of the ongoing AMI
implementation which is now operational.
and to
.,aloe to
Develop impl ,«
and end etist,..«ers ewatien
PhH-
1
Completion of AMI
Complete system wide implementation of an
Advanced Metering Infrastructure (AMI) system to
empower our customers with control, choice and
convenience.
MT
2023-25
10%
6/24/2024
Starting May 6, 2024 Mass water meter replacemen tproject began. Mass
electric meter replacement project is on hold until the delivery of additional
electric meters.
Page 4 of 6
55
ERMU Initiatives Dashboard Updated:6-24-2024
Item
Initiative
Description
Project
Lead
Goal
Status
Updated
Notes/Updates
Theme 5: Growth - Assess the growth curve to make decisions regarding organizational change.
li Jerl.with the Ce....tmetion Manager A
We e«e thfo the final list :«e...... ith D M
and rehitee«
budgeted ameueC
reviewing and werl6ng gh panel.
Only warranty work remains.
1
Planning for future Wells,
Treatment and Storage in
NE area
Create a longterm plan for the installation of needed
infrastructure to support the northeast expansion of
the urban services area.
DN 6/24/2024
...ells «,. e..« 'S«e.., Our e. ee..sultant is eu e-
S. grove Finn .fend y
l,.ee«:ens c _ c....._e --'ell,. and-..e«e_ «,.--.e_,. Short Elliot Hendrickson hie.
(S.E.H.) will be assisting us with the next steps of updating our current water
supply plan, analyzing source water options for new wells, vetting
preliminary sites chosen for future wells, and coordinating with MDH &
DNR for proper permitting.
Page 5 of 6
56
ERMU Initiatives Dashboard Updated.6-24-2024
Item
Initiative
Description
Project
Goal
Status
Updated
Notes/Updates
Lead
Theme 6: Process, Measurement, and Financial Health - Improve processes and measurement to better determine and report efficiency and effectiveness of organization and to ensure financial
and organizational health.
4-
A4wF1 " a '
POVOISJ3- 8@"F8h0-Si 8 --E)88aH-0 °@- MAWW'dHtH
It
19
6nnmm4
Operational now. Enough meters have been replaced that new/updated
P P P
�s�
procedures are in place..
n,,..eL.« "R]«:tto«
Many y of auf daily off «t..:....alye :..to«a,.t:,.....
I;etveefi ld
Operational now. Administrative procedures have been updated, our electric
if4eraeti,.«,. «..«
oodu«..,. f.« V1.4 PI ..,
ernSX�T6
T « «,.:,....«...
��4
0
6040n�n
rules, water rules and fee schedule have all been updated and are being
P g
,.e...,00.. >::o,a ....,, nfF,.o
..«..«..:ti,
..« and these
a
consistently applied.
Y PP
ould
Renew Rate/Cost of
Moved (and retitled) from Theme 6. On hold until rate study is completed.
Service Study; Develop
Develop appropriate demand response/load
Will need to evaluate the costs and benefits of direct load control versus time -
I
Load Management
management programs to best utilize capabilities of
SY
202�
0%
6/24/2024
of -use rates. If TOU rates are the method of choice staff should work on a
Programs
new AMI meters.
rate analysis to determine the number of time periods and rates associated
with time periods.
Definition of Roles:
Key and Color Code:
Critically behind schedule, over budget, and/or short of resources. Will affect
Project
Ultimately answerable for the success of an initiative. Prioritizes action items based on
company values. Critically analyze and ensure best practices. Allocate/organize resources to
Lead:
ensure successful completion. Develops RACI team,
other dependent steps.
Ultimately answerable for the correct and thorough completion
Responsible:
of the action item; delegates the work to those responsible.
At risk, behind schedule, over budget, and/or short of resources.
Makes decisions as authorized by Project Lead. Oversees item
documentation.
Those who do the work to achieve the action item. Internal
On schedule, within budget, sufficiently allocated resources to complete as
Accountable:
and/or external. Group or individuals.
planned.
H
Those whose opinions are sought, typically subject matter
Consultant:
experts; and with who there is two-way communication. Not
Completed.
typically involve in all aspects of action item. Not a decision
maker.
Those who are kept up-to-date on progress; often only one-way
Informed:
communication.
Page 6 of 6
57