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5.3 EMRUSR 07-09-2024��i Elk River , Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Mike Tietz —Technical Services Superintendent MEETING DATE: AGENDA ITEM NUMBER: July 9, 2024 5.3 SUBJECT: Advanced Metering Infrastructure Update ACTION REQUESTED: None DISCUSSION: • As of July 1, Allegiant has completed 507 residential water meter replacements and 34 retrofits. The pace is slower than expected due to staffing issues that Allegiant is trying to resolve. Allegiant is planning to have a total of four technicians by the middle of July. • Staff has approved the commercial appointment letter and a few changes to the residential letter. The next round of appointment letters is expected to go in the mail on July 3. • Allegiant has completed the setup of a scheduling database for commercial services and is in the process of moving work orders to the appropriate databases. • Allegiant's commercial meter subcontractor (Archer Plumbing) has completed five commercial meter replacements as of July 1 and has another four scheduled. Staff met with Allegiant and Archer Plumbing at Rinker Materials to go over the details of the replacements. • To date we have made four residential repairs utilizing Karsten Nelson (Archer Plumbing) who is a master plumber and has agreed to set pricing for the replacement of the utility side meter shut-off valve so that Allegiant can complete the meter exchange. • TKDA has been performing spot inspections for us throughout this project. Our Sensus AMI residential water meters have already shown us a benefit that I believe is a real game -changer for both our customers and the utility by identifying issues quickly, and thereby conserving water consumption. These smart meters provide notification of continuous flow, even in small quantities through the meter, which helps us to quickly identify potential leaks and notify our customers about their water usage. Most of these types of leaks would never have been identified using our old Automated Meter Reading system. This new technology empowers the customer to seek out the source of their Page 1 of 2 •: leak and take appropriate action to not only reduce water waste but also save money on their bill almost immediately. We are working on developing a way to track these potential savings for future reference. We are still working with our distributor to develop a plan and commitment from the manufacturer to provide us with an accurate shipment schedule for the electric meters. We are still waiting for another 2,000 electric meters before we begin installations. On June 7, ERMU respectfully requested a change in project management from Allegiant for the remainder of the AMI project. Our new project manager started on June 24, and we are working together to resolve issues that have been identified prior to his arrival. Page 2 of 2 167