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6.1d EMRUSR 10-08-2024��i Elk River , Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Tony Mauren — Governance & Communications Manager MEETING DATE: AGENDA ITEM NUMBER: October 8, 2024 6.1d SUBJECT: Staff Update ACTION REQUESTED: None DISCUSSION: • In October, all customers will receive information on SmartHub's Auto Pay Program, all residential electric customers will receive the Residential Clean Energy Choice flyer, and all commercial electric customers will receive the Business Clean Energy Choice flyer. • In addition to bill insert topics, social media posts this month feature a variety of topics including the commission meeting notice, ERMU's National Drive Electric Week Event, Public Power Week, Customer Service Week, ERMU's participation in the Downtown Trick or Treat Event, and more. • The team tracking progress on the V.2.11-pea(j IPirc.Aec�,lon Plain 1//Ih IP met on September 25. Commissioners may remember this 10-year plan was adopted in January 2023. The group discussed progress on the 43 measures recommended in the Wi with a 2.5- year check in meeting to occur in summer 2025. • KJ Branding is scheduled to do the wall art installation at the field services building October 16-17. • Communications & Administrative Coordinator Jenny Foss was once again interviewed for an article to be posted on the Utility Dive website. The topic was seasonal utilities communications. We'll be sure to share it when it's published! • As we look to establish the Commission meeting schedule for 2025 in December, staff is looking for feedback from the Commission on any other alternative rooms or configurations the group would like to try in the last two meetings. Weighing the considerable investment ERMU has made in its conference rooms, the reduction in the management team size, and some of the challenges with using more common spaces like the Uppertown Conference Room, staff would like to know the Commission's thoughts on future meeting locations. For those that like to set their calendars well in Page 1 of 2 75 advance, you could note that we are planning to hold our November 2025 meeting on the Wednesday, November 12 as our normal date would be Veterans Day. ATTACHMENTS: • Bill Insert — SmartHub Auto Pay • Bill Insert — Residential Clean Energy Choice • Bill Insert —Commercial Clean Energy Choice Page 2 of 2 76