5.07a EMRUSR 11-12-2024Wage & Benefits Committee Discussion
Category Percent Sub-Category
2%
Current Standard
Sub% Goal Goal
Proposed UPMIC Changes
3%
Stretch
Goal Notes/Comments
Water Quality Standards
5
Meet
Meet
Not Included
Requirements
Requirements
Lead and Copper quality
5
90th percentile
90th percentile
95th percentile
0 positive
0 positive
Safety, Reliability
Bacteria Detection
5
samples
samples
Not Included
and Quality of Utility
40
CAIDI
5
<120 Min
<120 Min
<100
Services
SAIDI
5
<90 Min
<60 Min
<40
SAIFI
5
< 0.5
<0.4
<0.3
Line Loss
5
<5%
<5%
<4%
Water Loss
5
<12%
<12%
<10%
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d
=Q0 A,9t
=Q0 AAt
145 AAt
PaFtinipatiO
Workforce
f2.&)20
Employee Turnover
10
< 7.5%
< 7.5%
< 6%
Development
Participation in Recommended and
10
> 95%
95%
98%
Mandatory Trainings
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4-9
TaFget
> TaFget
FO/�ge4
Financial.Goals
{2-&)20
Margins/Net Profit
15
> Budget
> Budget
>1.5%; <3.5%
Inventory Accuracy
5
> 95%
>98%
>99%
Clean Energy Choice Program
5
+30 net
+30 net
+40 net
Comm unications/C
Participation
10
ustomer Service
Conservation Improvement Program
5
New
>95%
>100%
Strategic Plan
10
1 Dashboard Progress (Average)
10
New
>50%
>75%
100
100
Lowered Standard Goal
Lowered Standard Goal
Moved to Communications/
Customer Service
Deleted
Sub-% dropped from 20 to 15
Raised Standard Goal
New
New
122